Table of Contents
PREFACE ........................................................................................................................................................2
REVISION HISTORY.........................................................................................................................................3
1 Purpose .................................................................................................................................................6
2 FAQs and Troubleshooting Questions ..................................................................................................6
2.1 What is the PAXSTORE? ................................................................................................................6
2.2 Can the E500 download applications from the PAXSTORE?.........................................................6
2.3 Can the E500 download applications from BroadPOS?................................................................6
2.4 What software comes loaded on the E500 when it is delivered from the factory?.....................6
2.5 What is PDM?................................................................................................................................6
2.6 What is PAXInject Proxy?..............................................................................................................6
2.7 Does the E500 support Bluetooth communication and peripherals? ..........................................6
2.8 How do I turn the E500 on and off?..............................................................................................7
2.9 Is the E500 available in other colors? ...........................................................................................7
2.10 Will the E500 operate, both the Android tablet and the Q20, if the power plug is removed?
How long would it operate? .....................................................................................................................8
2.11 How do I check the battery level on the E500? ............................................................................8
2.12 The terminal battery is dead. Can I still use the terminal?...........................................................8
2.13 Does the E500 support front and rear cameras?..........................................................................8
2.14 What is the screen resolution? Can I change the screen resolution? ..........................................8
2.15 How do you change the volume on an E500? ..............................................................................8
2.16 How are the communication ports, like the cash drawer, configured on the E500?...................9
2.17 Why is there an audio jack port? ..................................................................................................9
2.18 What size is the thermal paper roll?.............................................................................................9
2.19 What type of maintenance, if any, needs to be performed on the E500 printer?.......................9
2.20 How can I tell if the E500 needs to have a new paper roll installed?...........................................9
2.21 The printer paper comes out, but nothing is printing. What should I do?.................................10
2.22 How should the E500 be cleaned? What cleaner should be used?............................................10
2.23 How are SIM cards installed? How are they configured?..........................................................10
2.24 What is the maximum size MicroSD card supported by the E500?............................................10
2.25 What are the dimensions of an E500 box?.................................................................................10
