Petsafe PBC00-12724 Setup guide

PetSafe®
Big Dog
Spray Bark Control
Operating and Training Guide
Please read this entire guide before beginning.
PBC00-12724

2Customer Care Center 1-800-732-2677
www.petsafe.net 3
!"#$%&'(&)*'+,&-)!(+$%"'&.$(
/0#1'('&.$()$+)2&&,(&.$()3$%45)'(4)*-"6$15)75,4).()&8.5)97.4,
!"#$%#$%&"'%$()'&*%(+',&%$*-./+0%1&%#$%2$'3%&/%(+',&%*/2%&/%4/&'5&#(+%4',$/5(+%#562,*%"(7(,3$0%
8.'*%(++%$()'&*%-'$$(9'$%&"(&%)/++/:%&"#$%$*-./+%&/%(;/#3%4/$$#.+'%#562,*%/,%3'(&"0
WARNING <=>?1?@%#53#A(&'$%(%"(7(,3/2$%$#&2(&#/5%:"#A"B%#)%5/&%(;/#3'3B%A/2+3%
,'$2+&%#5%3'(&"%/,%$',#/2$%#562,*0
CAUTION C=D!18?B%2$'3%:#&"%&"'%$()'&*%(+',&%$*-./+B%#53#A(&'$%(%"(7(,3/2$%$#&2(&#/5%
:"#A"B%#)%5/&%(;/#3'3B%A/2+3%,'$2+&%#5%-#5/,%/,%-/3',(&'%#562,*0
CAUTION C=D!18?B%2$'3%:#&"/2&%&"'%$()'&*%(+',&%$*-./+B%#53#A(&'$%(%"(7(,3/2$%
$#&2(&#/5%:"#A"B%#)%5/&%(;/#3'3B%A/2+3%,'$2+&%#5%"(,-%&/%*/2,%4'&0
WARNING :$&)+$%)75,);.&8)'99%,55.<,)4$95=)E/%5/&%2$'%&"#$%F,/32A&%#)%*/2,%3/9%#$%
(99,'$$#;'B%/,%#)%*/2,%3/9%#$%4,/5'%&/%(99,'$$#;'%.'"(;#/,0%=99,'$$#;'%3/9$%
A(5%A(2$'%$';','%#562,*%(53%';'5%3'(&"%&/%&"'#,%/:5',%(53%/&"',$0%1)%*/2%(,'%25$2,'%:"'&"',%&"#$%
4,/32A&%#$%(44,/4,#(&'%)/,%*/2,%3/9B%4+'($'%A/5$2+&%*/2,%;'&',#5(,#(5%/,%A',&#)#'3%&,(#5',0
2/>?*?@*A
G% H''4%/2&%/)%,'(A"%/)%A"#+3,'50
G% C/5&'5&$%/)%&"'%,')#++%A(5%(53%&"'%$4,(*%A/++(,%(,'%253',%4,'$$2,'0%
G% D$'%/5+*%#5%(%:'++%;'5&#+(&'3%(,'(0%D$'%/5+*%($%3#,'A&'30%
G% I(*%'J4+/3'%#)%"'(&'3B%3/%5/&%"'(&0%E/%5/&%'J4/$'%&/%&'-4',(&2,'$%/;',%KKLMN%/,%OPMC0%
G% E/%5/&%.2,50%E/%5/&%3#$4/$'%/)%#5%)#,'B%';'5%:"'5%'-4&*0
G% H''4%/2&%/)%3#,'A&%$25+#9"&0%
G% E/%5/&%+'(;'%&"'%(',/$/+%A(5%#5%(%;'"#A+'%:"','%&'-4',(&2,'%A/2+3%'JA''3%KKLMN%/,%OPMC0%
G% Q&/,'%#5%(%A//+%+/A(&#/50%
G% H''4%(:(*%),/-%$4(,R$%/,%)+(-'0%E/%5/&%$-/R'%:"#+'%,')#++#590
G% E/%5/&%425A&2,'0%C/5&(A&%/)%+#S2#3%4,/4'++(5&%:#&"%$R#5%-(*%A(2$'%),/$&.#&'0%
G% E/%5/&%#59'$&0%15%A($'%/)%(AA#3'5&B%$''R%-'3#A(+%A(,'0%1)%$:(++/:'3B%A(++%(%4/#$/5%A/5&,/+%%
A'5&',%#--'3#(&'+*0
CAUTION E/%5/&%'J4/$'%&"'%3';#A'%&/%),''7#59%&'-4',(&2,'$%TLUMN%/,%VMC%/,%&/%
A/53#&#/5$%:(,-',%&"(5%KKLMN%/,%OPMC0%E/%5/&%+'(;'%&"'%25#&%#5%3#,'A&%$25+#9"&0%
?';',%+'(;'%&"'%25#&%#5%(%A(,%:"','%&"'%3';#A'%A(5%"'(&%24%&/%"#9"%&'-4',(&2,'$%KKLMN%/,%OPMC0
!"'%F'&Q()'W%X#9%E/9%Q4,(*%X(,R%C/5&,/+%#$%5/&%(%&/*0%H''4%#&%(:(*%),/-%&"'%,'(A"%/)%A"#+3,'50%
D$'%#&%/5+*%)/,%#&$%.(,R%$&/44#59%42,4/$'0

2Customer Care Center 1-800-732-2677
www.petsafe.net 3
CAUTION >.5B)$+)5B.()4'"'9,=)F+'($'%,'(3%(53%)/++/:%&"'%#5$&,2A&#/5$%#5%&"#$%-(52(+0%
F,/4',%)#&%/)%&"'%A/++(,%#$%#-4/,&(5&0%=%A/++(,%:/,5%)/,%&//%+/59%/,%-(3'%&//%&#9"&%/5%
&"'%4'&Y$%5'AR%-(*%A(2$'%$R#5%3(-(9'0%>(59#59%),/-%,'35'$$%&/%4,'$$2,'%2+A',$Z%&"#$%A/53#&#/5%
#$%A/--/5+*%R5/:5%($%.'3%$/,'$0
G% =;/#3%+'(;#59%&"'%A/++(,%/5%&"'%3/9%)/,%-/,'%&"(5%KU%"/2,$%4',%3(*0
G% <"'5%4/$$#.+'%,'4/$#&#/5%&"'%A/++(,%/5%&"'%4'&Y$%5'AR%';',*%K%&/%U%"/2,$0
G% C"'AR%&"'%)#&%&/%4,';'5&%'JA'$$#;'%4,'$$2,'Z%)/++/:%&"'%#5$&,2A&#/5$%#5%&"#$%-(52(+0
G% ?';',%A/55'A&%(%+'(3%&/%&"'%'+'A&,/5#A%A/++(,Z%#&%:#++%A(2$'%'JA'$$#;'%4,'$$2,'%/5%&"'%4,/.'0
G% <"'5%2$#59%(%$'4(,(&'%A/++(,%)/,%(%+'(3B%3/5Y&%42&%4,'$$2,'%/5%&"'%'+'A&,/5#A%A/++(,0
G% <($"%&"'%3/9Y$%5'AR%(,'(%(53%&"'%4,/.'%/)%&"'%A/++(,%:''R+*%:#&"%(%3(-4%A+/&"0
G% [J(-#5'%&"'%4,/.'%(,'(%3(#+*%)/,%$#95$%/)%(%,($"%/,%(%$/,'0
G% 1)%(%,($"%/,%$/,'%#$%)/253B%3#$A/5&#52'%2$'%/)%&"'%A/++(,%25&#+%&"'%$R#5%"($%"'(+'30
G% 1)%&"'%A/53#&#/5%4',$#$&$%.'*/53%O\%"/2,$B%$''%*/2,%;'&',#5(,#(50
G% N/,%(33#&#/5(+%#5)/,-(&#/5%/5%.'3%$/,'$%(53%4,'$$2,'%5'A,/$#$B%4+'($'%;#$#&%/2,%:'.$#&'0
!"'$'%$&'4$%:#++%"'+4%R''4%*/2,%4'&%$()'%(53%A/-)/,&(.+'0%Q/-'%4'&$%(,'%$'5$#&#;'%&/%A/5&(A&%
4,'$$2,'0%]/2%-(*%)#53%()&',%$/-'%&#-'%&"(&%*/2,%4'&%#$%;',*%&/+',(5&%/)%&"'%A/++(,0%1)%$/B%*/2%-(*%
,'+(J%$/-'%/)%&"'$'%4,'A(2&#/5$0%1&%#$%#-4/,&(5&%&/%A/5&#52'%3(#+*%A"'AR$%/)%&"'%4,/.'%(,'(0%1)%
,'35'$$%/,%$/,'$%(,'%)/253B%3#$A/5&#52'%2$'%25&#+%&"'%$R#5%"($%)2++*%"'(+'30
!"'%F'&Q()'W%X#9%E/9%Q4,(*%X(,R%C/5&,/+%-2$&%.'%2$'3%/5+*%/5%"'(+&"*%3/9$0%<'%,'A/--'53%
&"(&%*/2%&(R'%*/2,%3/9%&/%(%;'&',#5(,#(5%.')/,'%2$#59%&"'%A/++(,%#)%"'%#$%5/&%#5%9//3%"'(+&"0

4Customer Care Center 1-800-732-2677
www.petsafe.net 5
“In a Tuskegee University study of adult shelter dogs wearing the PetSafe®Spray Bark Control
Collar for six 30-minute sessions over two weeks, we detected no long-term adverse effects, and all
dogs dramatically reduced their barking by the second day.”
Dr. Janet Steiss and Dr. Caroline B. Schaffer
Tuskegee University
Thank you for choosing the PetSafe®brand.You and your pet deserve a
companionship that includes memorable moments and a shared understanding
together. Our products and training tools promote a lifestyle of protection,
teaching, and love—essentials that influence memories for a lifetime. If you have
any questions about our products or training your pet, please visit our website at
www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
To get the most protection out of your warranty, please register your product
within 30 days at www.petsafe.net. By registering and keeping your receipt,
you will enjoy the product’s full warranty and should you ever need to call the
Customer Care Center, we will be able to help you faster. Most importantly,
PetSafe®will never give or sell your valuable information to anyone. Complete
warranty information is available online at www.petsafe.net.
Table of Contents
Components .............................................................................................. 5
Features..................................................................................................... 5
How the PetSafe®Big Dog Spray Bark Control Works .................................. 5
Key Definitions .......................................................................................... 6
Fit the Bark Control Collar......................................................................... 6
Ensure a Proper Spray Pattern .................................................................... 7
To Insert and Remove the Battery............................................................... 8
Modes of Operation ................................................................................... 8
To Fill and Refill the Spray ......................................................................... 9
What to Expect During Use of the Bark Control Collar ............................... 9
Tips..........................................................................................................10
Accessories ...............................................................................................11
Frequently Asked Questions ..................................................................12
Troubleshooting......................................................................................12
Customer Care International .....................................................................13
Terms of Use and Limitation of Liability ....................................................13
FCC .........................................................................................................14

4Customer Care Center 1-800-732-2677
www.petsafe.net 5
Components
PetSafe®Big Dog
Spray Bark Control
Citronella Spray
PAC19-12069
Operating Guide
Operating Guide
Please readthis entire guide before beginning.
PBC00-12724
Battery
(PetSafe®RFA-18)
Features
• Patented Perfect Bark™detection ensures your dog’s bark is the only sound
that will cause the correction
• Adjustable collar for neck sizes up to 28"
• For dogs 40+ pounds
• Citronella Spray is safe and effective
• Waterproof
• Good/Low battery indicator
• 40 sprays per refill
• Low spray indicator
• On/Off button
How the PetSafe®Big Dog Spray Bark
Control Works
The PetSafe®Big Dog Spray Bark Control senses your dog’s barking. A unique, patented sensor
uses both vibration of the vocal chords and sound sensors (dual-detection) to distinguish each bark
from other external noises. As he barks, he receives a safe but annoying burst of spray. He’ll quickly
learn the association with this stimulation and stop the unwanted behavior.The PetSafe®Big Dog
Spray Bark Control is proven effective in deterring barking when it is worn.

6Customer Care Center 1-800-732-2677
www.petsafe.net 7
Key Definitions
Spray Nozzle: Where the spray
ejects when your dog’s bark
is detected.
Sound Activated Sensor: Detects
the sound of your dog’s bark.
Refill Port: Where the spray
is refilled.
Yellow LED: Low spray indicator.
Two Color LED: Shows good or
low battery.
On/Off Button: Turns the collar on
and off, and resets the spray counter.
Sensor Probe: Detects the
vibrations of your dog’s bark.
Spray Nozzle
Refill PortSound
Activated Sensor
On/Off Button
Two Color LED
Yellow LED
Sensor Probe
Note:The Sensor Probe is not adjustable.
Fit the Bark Control Collar
Important: The proper fit and placement of your Bark Control Collar is important for
effective operation.
To assure a proper fit, please follow these steps:
1. Make sure that the Bark Control Collar is turned off.
2. Start with your dog standing comfortably (A).
3. Place the Bark Control Collar on your dog’s neck close to the ears.
Center the Sensor Probe underneath your dog’s neck, touching the
skin. Make sure the PetSafe®logo in the front of the unit is upright
(B). Note: It is sometimes necessary to trim the hair around the Sensor
Probe to make sure that contact is consistent.
SÍ
NO
!
CAUTION
E/%5/&%$"(;'%&"'%4'&Y$%5'AR%($%&"#$%
-(*%#5A,'($'%&"'%,#$R%/)%$R#5%#,,#&(&#/50
4. Check the tightness of the Bark Control Collar by
inserting one finger between the Sensor Probe and
the dog’s neck (C). The fit should be snug but
not constricting.
5. Allow your dog to wear the collar for several minutes,
then recheck the fit. Check the fit again as your dog
becomes more comfortable with the Bark Control Collar.
"
#

6Customer Care Center 1-800-732-2677
www.petsafe.net 7
6. Trim the collar as follows: (D)
a. Mark the desired length of the collar with a pen.
Allow for growth if your dog is young or grows a
thick winter coat.
b. Remove the Bark Control Collar from your dog and
cut off excess.
c. Before placing the Bark Control Collar back onto
your dog, seal the edge of the cut collar by applying a
flame along the frayed edge.
$
CAUTION
!"#$%&'($)*+,'*-$)*--&'$."*/-0$+*,$1#$2*'+$3*'$4*'#$,"&+$56$"*/'.$
*/,$*3$#7#'8$69:"*/'$;#'<*0=$>#&7<+?$,"#$@*--&'$*+$,**$-*+?$@*/-0$-#&0$
,*$A(<+$B''<,&,<*+=$C-#&.#$'#3#'$,*$;&?#$D$3*'$&00<,<*+&-$<+3*'4&,<*+=
Ensure a Proper Spray Pattern
For the PetSafe®Big Dog Spray Bark Control to perform
properly, the nozzle must be positioned correctly and there
must be a clear path from the Spray Nozzle to your dog’s
snout. Follow these steps:
1. Make sure the PetSafe®logo on the front of the unit is
upright and the Spray Nozzle is angled out and pointing up
towards the dog’s snout.
2. For long-haired dogs, it may be necessary to trim the neck
hairs along the path of the spray. It is important that the
spray reaches the dog’s snout to be effective.
CAUTION
E/%5/&%$"(;'%&"'%4'&Y$%5'AR%($%&"#$%
-(*%#5A,'($'%&"'%,#$R%/)%$R#5%#,,#&(&#/50
3. For optimal performance the spray bark collar should be
refilled before each use.

8Customer Care Center 1-800-732-2677
www.petsafe.net 9
To Insert and Remove the Battery
Note: Do not install the battery while the Bark Control Collar is on your dog.
A replacement PetSafe®battery (RFA-18) can be found at many retailers. Contact the Customer
Care Center or visit our web site at www.petsafe.net to locate a retailer near you.
Battery Life
Average battery life is 2 to 4 months, depending on how often your dog barks. However, due to
greater use during your dog’s training, your first battery may not last as long as replacement batteries.
Modes of Operation
• To activate the unit, press the On/Off Button until the Green LED Light
comes on and release. The Green LED Light will flash once every 5 seconds.
• To turn the unit off, press the On/Off Button and hold until the Red LED
Light flashes.
Note:TheYellow LED Light will flash briefly before the Red LED Light appears.
This indicates the reset sequence.
Function and Response Table
Function LED Light Response
Unit is on Green LED Light flashes once every 5 seconds
Low battery condition Red LED Light flashes 3 times every 5 seconds
Low spray warning Yellow LED Light appears

8Customer Care Center 1-800-732-2677
www.petsafe.net 9
To Fill and Refill the Spray
• Remove the collar from your dog.
• Turn the unit off.
• Ensure the refill port is clean.
Note: If any dirt or debris enters the refill port when refilling, it could
cause the unit to become clogged and malfunction. Please read the
“Tips” section for proper care.
• Hold the spray can upright and firmly press the nozzle down into
the Refill Port. Hold for 15 seconds and remove.
Note: If spray leaks out, you may need to press harder to complete
the seal.
• Turn the unit on.
• For optimal performance the spray bark collar should be refilled
before each use.
15 seconds
Important: To reset the Spray Counter, press the On/Off Button until the Yellow LED
Light comes on, and release the button. The Green LED Light will resume to 1 flash
every 5 seconds.
Note: It is important that the On/Off Button be released immediately after theYellow LED Light comes on
or the unit will be turned off.
CAUTION
E*$+*,$;/+@,/'#$*'$<+@<+#'&,#$,"#$.;'&8$@*--&'$*'$,"#$'#F--$@&+<.,#'=$E*$
+*,$#G;*.#$,*$#G,'#4#$"#&,$*'$.,*'#$&,$,#4;#'&,/'#.$&1*7#$55DH$I=
Refill canisters are available. Choose from citronella or unscented spray. Contact the Customer
Care Center or visit our web site at www.petsafe.net to locate a retailer near you.
What to Expect During Use of the Bark
Control Collar
Important: Do not leave your dog alone the first few times he wears the Bark Control Collar.
Place the Bark Control Collar properly on your dog and wait nearby until he barks. Most dogs will
understand very quickly that the Bark Control Collar is disrupting their urge to bark and will relax
and stop barking. Because the burst of spray from the Bark Control Collar may be surprising or
startling at first, some dogs may bark more at the initial correction.
On rare occasions, a dog may get into a bark-spray-bark-spray cycle. If this happens, reassure your
dog with calm, soothing tones. As your dog relaxes, he will understand that if he becomes quiet, he
will not receive any more spray bursts.The small minority of dogs that have this reaction should
only have it the first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days that he wears
the Bark Control Collar. At this point, it is important to remember the learning process is still not
complete. Dogs will “test” this new learning experience and will increase their attempts to bark.
This usually occurs during the second week a dog wears the Bark Control Collar. If this does occur,
remain consistent and do not alter your use of the Bark Control Collar.You must place the Bark
Control Collar on your dog in every situation when you expect him to be quiet. If your dog is not
wearing the Bark Control Collar, he may resume barking and his learning would suffer a setback.

10 Customer Care Center 1-800-732-2677
www.petsafe.net 11
Tips
• Before playing with your dog, turn the unit off and remove the Bark Control Collar. The activity
may cause your dog to bark, which could lead to him associating the play with the burst of spray.
• The collar must be filled to maximum capacity before placing it around your dog’s neck.
• Never fill the device while your dog is wearing it because it may damage the Refill Port.
• To ensure that your dog does not make the connection between you and the spray collar, don’t
let him see you prepare the device for the first try, or for subsequent use. Keep your dog away
while you prepare the device as well as when you fill it or change the battery.
• It is important that your dog’s hair doesn’t block the Spray Nozzle.Try tying a bandanna
(handkerchief) around your dog’s neck, then place the spray collar over it. If necessary, you may
also consider trimming a little of the long hair around the dog’s neck for better spray effect.
• Avoid letting your dog wear the device with an empty reservoir. Make sure it is always full.
• Turn OFF the device while not in use.
• The PetSafe®Big Dog Spray Bark Control should only be used with pets that are over 6
months of age.
• If your pet is injured or its mobility is otherwise impaired, contact your veterinarian or
professional trainer before use.
• Do not leave your device unattended where your dog could accidentally damage it through chewing.
• Never fill the Spray Bark Control Collar with any substance other than the one provided
by the manufacturer. Using another substance, as well as opening the device, will void the
manufacturer’s warranty.
• Do not attempt to repair the device yourself. This will invalidate the warranty and make repairs
more difficult.
• The spray from the Bark Control Collar may stick to the hair under your dog’s snout. Clean your
dog’s hair weekly with a washcloth and a mild hand soap. Rinse and dry your dog’s neck thoroughly.
• If spray, dirt or debris accumulates on the Bark Control Collar (including the nozzle and
refill port), wipe the Bark Control Collar clean with a damp cloth and dry thoroughly. It is
recommended that the unit be cleaned monthly or as needed to prevent clogging. The need for
cleaning will depend on usage.
To Prevent Skin Irritation From Occurring
CAUTION >.5B)$+)5B.()4'"'9,=)N/,%A/-)/,&B%$()'&*%(53%'))'A&#;'5'$$%/)%&"#$%4,/32A&B%
4+'($'%'5$2,'%&"(&%*/2%A"'AR%&"'%)#&%/)%*/2,%4'&Y$%A/++(,%),'S2'5&+*0%1)%(5*%$R#5%
#,,#&(&#/5%#$%/.$',;'3B%3#$A/5&#52'%&"'%2$'%/)%&"'%A/++(,%)/,%(%)':%3(*$0%1)%&"'%A/53#&#/5%4',$#$&$%
.'*/53%O\%"/2,$B%$''%*/2,%;'&',#5(,#(50
E/%5/&%(&&(A"%(%+'($"%&/%&"'%X(,R%C/5&,/+%C/++(,0%!"#$%A(5%,'$2+&%#5%42++#59%&"'%4,/.'%&//%&#9"&+*%
(9(#5$&%*/2,%4'&$%5'AR0%]/2%-(*%42&%(%$'4(,(&'%5/5T-'&(++#A%A/++(,%/5%*/2,%3/9Y$%5'AR%(53%(&&(A"%
(%+'($"0%E/%2$'%(%"(,5'$$%)/,%(&&(A"#59%(%+'($"%(53^/,%&(9$%:"#+'%2$#59%&"'%X(,R%C/5&,/+%C/++(,0%
F+'($'%,')',%&/%4(9'%U%)/,%(33#&#/5(+%#5)/,-(&#/50