Petsafe PIF-275-19 User manual

Please read this entire product manual before beginning.
PIF-275-19
Wireless Pet Containment System
Receiver Collar
Product Manual

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Welcome
You and your pet were made for each other. Our aim is to help you have the
best companionship and the most memorable moments together. Your new
Wireless Pet Containment System receiver collar is designed to give your pet
maximum freedom while keeping him safe.
We know that safe pets make happy owners. Before getting started, please
have your utilities marked, and take a moment to read through the important
safety information. If you have any questions, please don’t hesitate to
contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd.,
Radio Systems Australia Pty Ltd. and any other affiliate or brand of Radio
Systems Corporation may be referred to collectively as “We” or “Us.”

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Important Safety Information
Explanation of attention words and symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if
not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol,
indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
CAUTION, used without the safety alert symbol,
indicates a hazardous situation which, if not avoided,
could result in harm to your pet.

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• Not for use with aggressive pets. Do not use this product if your pet is
prone to aggressive behavior. Aggressive pets can cause severe injury
or death to their owners and others. If you are not sure that this product is
right for your pet, please talk to your veterinarian or a certified trainer.
• Risk of explosion if battery is replaced by an incorrect type. Do not short
circuit, mix old and new batteries, dispose of in fire, or expose to water.
When batteries are stored or disposed, they must be protected from
shorting. Dispose of used batteries properly.
• This PetSafe®Wireless Pet Containment System is NOT a solid barrier.
The system is designed to act as a deterrent to remind pets by static
correction to remain in the boundary established. It is important that
you reinforce training with your pet on a regular basis. Since the
tolerance level to static correction varies from pet to pet, Radio Systems
Corporation CANNOT guarantee that the system will, in all cases, keep
a pet within the established boundary. Not all pets can be trained to

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avoid crossing the boundary! Therefore, if you have reason to believe
that your pet may pose a danger to others or harm himself if he is not
kept from crossing the boundaries, you should NOT rely solely upon the
PetSafe®Wireless Pet Containment System to confine your pet. Radio
Systems Corporation shall NOT be liable for any property damage,
economic loss or any consequential damages, sustained as a result of
any animal crossing the boundary.
• This product is not a toy. Keep it out of the reach of children.
• Proper fit of the collar is important. A collar worn for too long or made too
tight on the pet’s neck may cause skin damage ranging from redness to
pressure ulcers; this condition is commonly known as bed sores.
• Avoid leaving the collar on your pet for more than
12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this
product manual.

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• You may need to trim the hair in the area of the contact points. However,
never shave your pet’s neck; this may lead to a rash or infection.
• Never connect a leash to a collar with contact points. It will cause
excessive pressure on the contact points.
• When connecting a leash to a separate collar, do not allow it to put
pressure on the receiver collar.
• Wash your pet’s neck area and the contact points of the receiver collar
weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the receiver collar until the
skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please
visit our website.
• Proper training of your pet is essential to successfully using the system.
During the first 2 weeks of training, do not use the system without direct
supervision of your pet.

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• Always remove your pet’s receiver collar before performing any
transmitter testing or adjustments. This will prevent unintended corrections.
• The boundary zone must be tested whenever an adjustment is made to
the fence transmitter setting to prevent unintended corrections to your pet.

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How the System Works
The PetSafe®Wireless Pet Containment System has been proven safe,
comfortable, and effective for pets over 8 lb. The system works by transmitting
a radio signal up to 90 feet in all directions. You temporarily define the pet
area with boundary flags for a visual aid in training your pet. Your pet wears
a receiver collar with contact points that touch his neck, and, once trained, is
allowed to roam freely in the pet area. When your pet reaches the boundary
zone, the receiver collar gives a warning beep before delivering a safe static
correction through the contact points to get his attention until he returns to the
pet area.

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Operating Guide
Prepare the receiver collar
Your receiver collar comes with short contact points.
Use the long contact points for pets with long or thick
hair. Tighten the contact points using the test light
tool (A) one-half turn beyond finger tight. Check the
tightness weekly.
A

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To Insert and Remove the
Receiver Collar Battery
NOTE: Do not install the battery while the receiver
collar is on your pet.
This receiver collar utilizes a replaceable PetSafe®
battery (RFA-67). This unique battery is designed
to make battery replacement easier and increase
water protection.
To insert the battery, align the symbols on the
battery (arrow) and receiver collar (triangle) (B).
Use the edge of the test light tool (B) to turn the battery clockwise until the arrow
lines up with the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise using the edge of the
test light tool (C). DO NOT attempt to cut into or pry open the battery. Be sure to
discard the used battery properly.
A replacement PetSafe®battery (RFA-67) can be found at many retailers.
Contact the Customer Care Center or visit our web site at www.petsafe.com to
locate a retailer near you.
B
C

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To Set the Static Correction Level
Read all steps before attempting to set the static
correction level.
1. Remove the clear plastic cover with the edge of the
test light tool to expose the correction level button (D).
2. With the battery installed, press the correction level
button and release when the receiver LED indicator
light lights up (E).
3. The receiver LED indicator light will emit a series of
flashes representing the static correction level.
4. Increase the static correction level by pressing and
releasing the correction level button within 5 seconds
of the previous series of flashes.
5. After setting the static correction level, replace the
cover to protect the correction level button. The static
correction levels increase in strength from 1 to 6.
Pushing the correction level button while the receiver
collar is on level 6 will cause the receiver collar
D
E

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to revert to level 1. Refer to the Function and Response Table to choose the
static correction level that best fits your pet. The receiver indicator light acts as
a low battery indicator. The light will flash every 4 to 5 seconds when battery
replacement is required.
Battery Contact Verification
Remove receiver collar from your pet. Press the button and verify that the LED
light illuminates. If the LED light does not come on remove the battery. Locate
the metal tabs in the battery well. Gently lift the tabs to ensure that the battery
will make good contact. Replace the battery into the receiver collar. Press the
button and check that the LED light illuminates.

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Function and Response Table
Indicator Light Response Static Correction Level Receiver Collar Function
1 Flash 1 No Static Correction, Tone Only
2 Flashes 2 Low Static Correction
3 Flashes 3 Medium-Low Static Correction
4 Flashes 4 Medium Static Correction
5 Flashes 5 Medium-High Static Correction
6 Flashes 6 High Static Correction
Flashes once every 4 to 5
seconds Indicates Low Battery
Over Correction Protection
If your pet enters the boundary zone or continues anywhere beyond the pet
area, this feature limits the static correction duration to 30 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive a
static correction upon return to the pet area.

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Fit the Receiver Collar
Important: The proper fit and placement of your receiver
collar is important for effective training. The contact points
must have direct contact with your pet’s skin on the underside
of his neck.
See important safety information on pages 3-7.
To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the
receiver collar.
2. Start with your pet standing comfortably (F).
3. To make it easier to hear the warning tone, place
the receiver collar on your pet with the logo side of
receiver collar facing up.
4. Center the contact points underneath
your pet’s neck, touching the skin.
You may need to trim the hair in the area of the
contact points. Never shave the dog’s neck; this
may lead to a rash or infection.
F

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5. Check the tightness of the receiver collar
by inserting one finger between the end
of a contact point and your pet’s neck.
The fit should be snug but not
constricting (G).
6. Allow your pet to wear the collar for
several minutes then recheck the fit.
Check the fit again as your pet becomes
more comfortable with the receiver collar.
7. Trim the collar as follows (H):
a. Mark the desired length of the
receiver collar with a pen. Allow for
growth if your pet is young or grows a thick winter coat.
b. Remove the receiver collar from your pet and cut off the excess.
c. Before placing the receiver collar back onto your pet, seal
the edge of the cut collar by applying a flame along the
frayed edge.
8. Put battery in receiver collar.
G
H

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To Re-Thread the Collar
Slide
Buckle
Slide
Buckle Fasten
Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar
will slip if it is not properly threaded.
To loosen: Slide the strap through the
Slide and Fasten Buckles and pull down.
To tighten: Slide the strap up through
the Fasten Buckle and pull through the
Slide Buckle.

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Taking Your Pet Out of the Pet Area
Important: Remove the receiver collar and leave it in the
pet area.
Once your pet learns the boundary zone, he will be reluctant to cross it for walks
or car rides.
Option 1: Replace the receiver collar with a regular collar. Put your pet in a car
that is within the pet area and drive him out of the pet area.
Option 2: Replace the receiver collar with a regular
collar and leash. Walk your pet out of the pet area while
giving a command such as “OK” at a specific place of
the boundary zone (the end of your driveway, sidewalk,
etc.). Always leave the pet area with a leash at this place
and your pet will associate leaving the pet area only on a
leash, only at this place, and only with a person. You may
initially need to convince your pet to leave the pet area
with a food treat and lots of praise.
NOTE: You may also carry your pet out of the pet area.

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Please refer to your PetSafe®Wireless Pet Containment System Product
Manual for a complete list of Troubleshooting or visit www.petsafe.com
Troubleshooting
The receiver collar
is not beeping or
administering a
static correction.
• Check that the transmitter is plugged into a
working 120-volt outlet, turned on, the power
light is on, and the transmitter controls are set at
your desired settings.
• Check receiver battery to make sure it is
installed properly.
• Replace the battery.
The receiver
collar is beeping
everywhere.
• Check that the transmitter is plugged into a
working standard 120-volt outlet, turned on, the
power light is on, and the transmitter controls
are set at your desired settings.

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Troubleshooting
The receiver
collar is beeping
but my pet is not
responding to the
static correction.
• Make sure the static correction level is set at 2
or above.
• Test the receiver collar with the test light.
• If the test light flashes, check the fit of the
receiver collar.
• Trim your pet’s fur where the contact points
touch the neck and/or switch to the longer
contact points.
• Increase the static correction level.
• Repeat training steps to reinforce training.

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Troubleshooting
My pet reacts
strongly to the static
correction and has
become fearful.
• Lower the static correction level.
• Make sure you are in control of the situation
when your pet receives his first static correction
(have him on a leash attached to a separate,
non-metallic collar) and lead him into the pet
area and praise him. If your pet remains fearful,
suspend training and start again the next day.
Make sure to end all training sessions on a
positive note with lots of praise and play.