Petsafe MWW19-15767 User manual

Cube Pet Fountain
Fontaine pour animaux de compagnie Cube
Cube drinkfontein
Fuente para mascotas Cube
Fontana per animali domestici Cube
Trinkbrunnen – Cube
MWW19-15767 / MWW00-15798
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
VEUILLEZ LIRE CE MANUEL EN ENTIER AVANT DE COMMENCER
GELIEVE DEZE GIDS VOLLEDIG DOOR TE LEZEN VOORDAT U BEGINT
POR FAVOR, LEA DETENIDAMENTE ESTE MANUAL ANTES DE EMPEZAR
LEGGERE ATTENTAMENTE LA GUIDA ALL’USO PRIMA DI UTILIZZARE
BITTE LESEN SIE DIE GANZE GEBRAUCHSANLEITUNG AUFMERKSAM DURCH, EHE SIE BEGINNEN

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Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd.,
Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems
Corporation may be referred to collectively as “We” or “Us”.
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm
to your pet.
NOTICE is used to address safe use practices not related to
personalinjury.
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and/or injury to persons, including the following:
• To reduce the risk of injury, close supervision is necessary when an appliance is
used by or near children.
• To protect against electric shock, do not place electrical power cord or plug in
water or other liquids.
• Do not use outdoors. Do not run dry. For indoor household use only.
• Do not pull on the electrical power cord to remove the plug from the
electricaloutlet.
• To unplug, grasp the plug, not the electrical power cord.
• Do not operate any appliance if it has a damaged electrical power cord or
plug, or if it is malfunctioning or has been damaged. Call Customer Care Centre
immediately for further instructions.
• For a portable appliance - To reduce the risk of electric shock, do not place or
store an appliance where it can fall or be pulled into a bath tub or sink.
• Always unplug any appliance when not in use, before putting on or taking off
parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do
not attempt to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is
water on the electrical power cord or plug.

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• Always unplug any appliance when not in use, before putting on or taking off
parts, and before cleaning. Never pull on the electrical power cord to remove the
plug from the wall outlet.
• Do not allow pets to chew on or swallow any parts. If you are concerned about
the power cord, purchase a cord conduit (a hard plastic protector) at any
hardware store.
• The plastic Pet Fountain parts are BPA-FREE. However, some animals have been
known to be sensitive to plastic food and water containers. If your animal shows
signs of an allergic reaction to the plastic, please discontinue use until you have
consulted with your veterinarian.
• The Pet Fountain is intended to run continuously (always plugged into an electrical
outlet), as long as the water level is maintained and the Pet Fountain is cleaned
regularly. Be sure to check the Pet Fountain regularly to help prevent damage to the
Pump, as the water may get consumed or evaporate causing the Pump to run dry.
• Do not attempt repairs on the Pump.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical
outlet should always be above the level of the Pet Fountain.
• If an extension cord is necessary, an extension cord with a proper rating should
beused.
• The electrical use of this appliance is 2 watts.
• The use of attachments not recommended or sold by the manufacturer may cause
an unsafe condition. Do not modify the appliance.
• Do not install or store appliance where it will be exposed to weather or
temperatures below 4.5°C.
• Read and observe all important notices listed on the appliance and in
thepackaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter
and cannot be removed. Only rinse the filter with water.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the Aqua Fountain by PetSafe Brand. You and
your pet deserve a companionship that includes memorable moments and a
shared understanding together. Our products and training tools enhance the
relationship between pets and their owners. If you have any questions
about our products or training your pet, please visit our website at
www.aquapetfountain.com or contact our Customer Care Centre. For
a listing of Customer Care Centre telephone numbers, visit our website
atwww.aquapetfountain.com.
To get the most protection out of your warranty, please register your product within 30
days at www.aquapetfountain.com. By registering and keeping your receipt, you will
enjoy the product’s full warranty and should you ever need to call the Customer Care
Centre, we will be able to help you faster. Most importantly, your valuable information
will never be given or sold to anyone. Complete warranty information is available
online at www.aquapetfountain.com.
Table of Contents
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pet Fountain Disassembly and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Pump Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Pet Fountain Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Pet Fountain and Your Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
General Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Terms of Use and Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Components
Bowl
Charcoal Filter
Operating
Guide
Housing
Housing Lid
In-line Plug
and Adaptor
Pump
Foam Filter
Features
Free-Falling Stream
Replaceable
Charcoal Filter
Replaceable
Foam Filter
Snap-On Lid
Submersible Pump
BPA Free
Receiving Ramp
1.2 L Water Capacity
Low Voltage (12V) System

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Key Definitions
Bowl: The Bowl is the foundation of the Pet Fountain. It features a “Cord Channel” to
hide the electrical power cord from view.
Housing: Water is pumped up through the Housing to cycle through the Charcoal
Filter and out the spout to create a waterfall into the Bowl.
Housing Lid: The Housing Lid snaps in place over the Housing, keeping pets out of
the Charcoal Filter.
Charcoal Filter: The 3-layer filter is made with activated charcoal derived from
coconut shells. The Charcoal Filter absorbs bad tastes and odours as the water passes
through and helps keep the water tasting fresh and more appealing to pets.
Foam Filter: The Foam Filter collects any hair, debris, and pet food before they
reach thePump. It is important to use the Foam Filter as it helps maintain proper
Pumpfunction.
Pump: The small aquarium Pump can be partially dismantled for cleaning. THE
PUMP IS NOT DISHWASHER SAFE! Remove Pump from the Pet Fountain before
cleaning (see “Pump Maintenance” section for detailed instructions). The Pump also
features an In-Line Plug for easy attachment and removal.
Operating Instructions
• Do not use outdoors. Do not run dry. For indoor household
useonly.
• Do not pull on the electrical power cord to remove the plug
from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
NOTE
Rinse all Pet Fountain parts with warm water before operating the Pet Fountain,
including the Pump. Refer to the “Pump Maintenance” section of this Operating Guide
for detailed instructions on how to properly clean your Pump. This will remove any
dust or residue that remain in the system from the manufacturing process.
1. Carefully remove all the Pet Fountain
components from the packaging and set aside
prior to assembly.
2. As with any electrical appliance, check the
electrical power cord for any tears or damage
before use.
3. Remove the Housing Lid by placing a finger
underneath the tabs on either side of the lid
and lift up (Fig. 1).
Fig. 1

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4. Remove the Housing by squeezing the Bowl just
beneath the locking tabs at the back (Fig. 2)
and lift up on the Housing.
5. Turn Housing over and insert the Foam Filter on
the side of the Housing with the water grate
(Fig.3).
6. Attach the Housing to the Bowl. Push Housing
down firmly until the locking tabs snaps
intoplace.
7. Rinse the Charcoal Filter thoroughly under cold
water before placing in the Pet Fountain. This will
remove any loose charcoal dust, which is not
harmful to your pet.
8. Insert the Charcoal Filter. The filter will
fit in the slots on the inside of the
Housing. Make sure it is pushed all the
way down and that the black side of
the Charcoal Filter is facing out toward
the Bowl (Fig. 4).
9. Place the Pet Fountain in a desired
location. To protect your floor always use
a protective mat, such as a towel or water
resistant placemat. This will help protect
your floor from splashing or spills caused
by your pet.
10. Fill the Pet Fountain by pouring water
directly into the Bowl and the Housing,
this will prime the Pump. Leave at least
6mm to 12 mm of space between the
water level and the rim of the Bowl.
11. Attach the lid to the Housing, press down
until you hear it snap in place.
12. Before you plug in the Pet Fountain,
make sure the electrical power cord, the
Adaptor and your hands are dry.
13. Connect the In-Line Plug and make
sure no silver is showing, then plug the
Adaptor into a standard electrical wall
outlet (Fig. 5).
14. Add water to the Bowl as needed. Never
let the water level fall below 13 mm from
the base of the Bowl or you might risk
Pump failure. Replacement Pumps are sold separately by contacting the Customer
Care Centre. Visit www.aquapetfountain.com for a telephone listing of the
Customer Care Centre nearyou.
Fig. 2
Fig. 3
Filter Slots
Fig. 4
Fig. 5

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Pet Fountain Disassembly and Cleaning
• Pet Fountain must be cleaned to continue working normally.
• Never wash the filters with soapy water, as the soap residue
will seep into the filters and cannot be removed. Only rinse the
filters with water.
FILTER SYSTEM
The Pet Fountain is equipped with two types of filters that should be replaced on a
regular basis. The Charcoal Filter removes bad tastes and odours, keeping water
fresh. The Foam Filter collects hair, debris and pet food and prevents them from
reaching the Pump, providing optimal filtration. The filters together will keep the Pump
cleaner and provide fresher water to your pet.
CHARCOAL FILTER (MAC1915764):Replace every two to four weeks.
• Always rinse the Charcoal Filter prior to use.
• A small amount of charcoal dust may be released for the life of the filter; this is
normal and is not harmful to your pet.
• Replace filters more frequently when using the Pet Fountain for multiple pets or pets
that produce a lot of saliva.
FOAM FILTER (MC1915765): Replace the Foam Filter every one to two months,
depending on the number of pets using the Pet Fountain. If you do not intend
to replace the filter at the time of cleaning, rinse the Foam Filter thoroughly with
freshwater.
Filters are an added feature of the Pet Fountain. Using the filters is not required for
normal operation. However, when used properly and changed regularly, the filters
help keep the water cleaner and fresher, while extending the life of your Pet Fountain.

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PET FOUNTAIN: Clean the Pet Fountain once a week.
1. Unplug the Pet Fountain and disconnect
the In-Line Plug (Fig. 6).
2. Remove the Housing Lid and remove
theCharcoal Filter.
3. Empty the water out of the Pet Fountain.
4. Flip the Bowl over and slide the Rubber
Gasket off of the Bowl. Remove the cord
from the Cord Channel, it should now be
loose for easy removal (Fig. 7).
5. Remove the Housing by squeezing the
Bowl just beneath the locking tabs at the
back and lift up on the Housing (Fig. 8).
6. Remove the Foam Filter from the underside of the Housing (Fig. 9).
7. Remove the Pump from its cavity by placing your index finger and thumb on each
side and lift the Pump straight up – this may require slight force until suction cups
release (Fig. 10).
8. Pull the electrical power cord up through the opening until the Pump is completely
removed from the Bowl.
Fig. 6
Fig. 8
Fig. 7
Cord Channel
Rubber Gasket
Fig. 9 Foam Filter Fig. 10

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9. Once the Pet Fountain is completely disassembled, you will have three plastic
parts: the Lid, Housing, and Bowl.
10. Handwash the Pet Fountain plastic parts with warm water and soap. The Pet
Fountain may also be cleaned with a diluted vinegar solution (20% white vinegar
and 80% water). Important: Be sure to rinse thoroughly with fresh water. You
can also put the Pet Fountain in the top rack of the dishwasher. Remove the Pump
before placing the Pet Fountain in the dishwasher. DO NOT PLACE PUMP IN
DISHWASHER! If possible, it is recommended that you turn down the heat of
the water inside the dishwasher. See the “Pump Maintenance” section of this
Operating Guide for detailed instructions on how to properly clean your Pump.
11. If you have trouble reaching certain spots or hard-to-reach corners, try using
a cotton swab or purchase the Cleaning Kit, a 3-Piece Brush kit. To purchase a
Cleaning Kit, visit our website at www.aquapetfountain.com to locate a retailer
near you or to find a listing of Customer Care Centre telephone numbers for
yourarea.
Pump Maintenance
Pump
In-line Plug
Impeller Stator Faceplate
NOTE
Cleaning the Pump is essential to the longevity of the Pet Fountain, as well
as the cleanliness of the water. Clean the Pump every two weeks. Warranty may be
voided if the Pump’s motor is not cleaned regularly.