Petsafe Drinkwell CURRENT-M-BR-EU-19 User manual

Current Pet Fountain
Operating Guide
Please read this entire guide before beginning
CURRENT-S-BR-UK-17
CURRENT-S-BR-EU-19
CURRENT-M-BR-UK-17
CURRENT-M-BR-EU-19
CURRENT-L-BR-UK-17
CURRENT-L-BR-EU-19

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Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems
Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred
to collectively as “We” or “Us”.
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that follow this symbol to avoid possible injury
or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.
NOTICE is used to address practices not related to personal injury.
When using electrical appliances, basic safety precautions should always
be followed to reduce the risk of fire, electric shock, and/or injury to persons, including
the following:
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or
near children.
• To protect against electric shock, do not place electrical power cord or power adapter in
water or other liquids.
• Do not use outdoors. Do not run dry. For indoor household use only.
• Do not operate any appliance if it has a damaged electrical power cord or power
adapter, or if it is malfunctioning or has been damaged. Call Customer Care Centre
immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or
be pulled into a bath tub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts, and
before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the power adapter of this device gets wet, turn off the electricity to that mains power
outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug into mains power outlet if there is
water on the electrical power cord or power adapter.
• Always unplug any appliance when not in use, before putting on or taking off parts, and
before cleaning. Never pull on the electrical power cord to remove the power adapter
from the mains power outlet.

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• Do not allow pets to chew on or swallow any parts. If you are concerned about
the electrical power cord, purchase a cord conduit (a hard plastic protector) at any
hardware store.
• The plastic pet fountain parts are BPA-FREE. However, some animals have been known
to be sensitive to plastic food and water containers. If your animal shows signs of an
allergic reaction to the plastic, please discontinue use until you have consulted with
your veterinarian.
• The pet fountain is intended to run continuously (always plugged into a mains power
outlet), as long as the water level is maintained and the pet fountain is cleaned regularly.
Be sure to check the pet fountain regularly to help prevent damage to the pump, as the
water may get consumed or evaporate causing the pump to run dry.
• Do not attempt repairs on the pump.
• To avoid the possibility of the power adapter or mains power outlet getting wet, the outlet
should always be above the level of the pet fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.0 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an
unsafe condition. Do not modify the appliance.
• Do not install or store appliance where it will be exposed to weather or temperatures
below 4.5° C.
• Read and observe all important notices listed on the appliance and in the packaging.
• Pet Fountain must be cleaned regularly continue working normally.
• Never wash the filter with soapy water as the soap residue will seep into the filter and
cannot be removed. Only rinse the filter with water.
• Use only PetSafe®Brand authorised replacement filters. If unauthorised filters are used it
may void the warranty.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe®Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have
any questions about our products or training your pet, please visit our
website at www.petsafe.com or contact our Customer Care Centre. For
a listing of Customer Care Centre telephone numbers, visit our website
at www.petsafe.com.
To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.com. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Centre, we will be able to help
you faster. Most importantly, your valuable information will never be given or sold to anyone.
Complete warranty information is available online at www.petsafe.com.
TABLE OF CONTENTS
Components 5
Features 5
Key Definitions 6
Operating Instructions 6
Filters and Pet Fountain Cleaning 7
Pump Maintenance 8
Pet Fountain Reassembly 10
The Pet Fountain and Your Environment 11
General Tips 11
Troubleshooting 12
Warranty 13
Important Recycling Advice 14
Compliance 15
Terms of Use and Limitation of Liability 15

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Components
Bowl Lid
Pump
Charcoal Filter
Pump Plate
Power Adapter
Features
Dishwasher Safe
(excluding Pump)
Constant Circulation
Replaceable Charcoal Filter Snap-on Lid
BPA-free Plastic
Submersible Pump
Size Water Capacity
Small 1.2 litres
Medium 2.4 litres
Large 3.5 litres
Low-voltage (12V) System

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Key Definitions
Bowl: The bowl is the foundation of the fountain. The base of the bowl features a notch to hide
the electrical power cord from view.
Lid: The lid snaps in place over the housing, keeping pets out of the charcoal filter.
Charcoal filter: The 3-layer filter is made with activated carbon derived from coconut shells.
The charcoal filter absorbs bad tastes and odours as the water passes through and helps keep
the water tasting fresh and more appealing to pets.
Pump Plate: The pump plate attaches to the pump and secures its placement inside
the bowl.
Pump: The small aquarium pump can be partially dismantled for cleaning.
THE PUMP IS NOT DISHWASHER SAFE! The pump also features a removable in-line plug for
easy attachment and removal.
Operating Instructions
• Do not use outdoors. Do not run dry. For indoor household use only.
• Do not pull on the electrical power cord to remove the power
adapter from the mains power outlet. To unplug, grasp the power
adapter, not the electrical power cord.
NOTE: Rinse all fountain parts, including the pump, with warm water before operating the pet
fountain. This will remove any dust or residue that remain in the system from the manufacturing
process. Refer to the “Pump Maintenance” section of this Operating Guide for detailed
instructions on how to properly clean your pump.
1. As with any electrical appliance, check the electrical power cord
for any tears or damage before use.
2. Remove the lid by placing a finger underneath the tab on the
back of the lid and lift up (Fig. 1).
3. Rinse the charcoal filter thoroughly under cold water before
placing in the pet fountain. This will remove any loose carbon dust,
which is harmless. A small amount of carbon dust may shed for the
life of the filter. This is normal and not harmful to your pet.
4. Insert the charcoal filter. The filter will fit between the two
triangular slots to the right of the pump. Make sure it is pushed
all the way down and that the black side of the charcoal filter is
facing toward the pump (Fig. 2).
5. Place the pet fountain in a desired location. To protect your floor
always use a protective mat, such as a towel or water resistant
placemat. This will help protect your floor from splashing or spills
caused by your pet.
Fig. 2
Fig. 1

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6. Fill the pet fountain by pouring water directly into the bowl, this will prime the pump. Leave
at least 6 mm of space between the water level and the rim of the bowl.
7. Attach the lid by pressing down until you hear it snap in place.
8. Before you plug in the pet fountain, make sure the electrical power
cord, the power adapter and your hands are dry. Connect the in-
line plug and make sure no silver is showing, then plug the power
adapter into a mains power outlet (Fig. 3).
9. Add water to the bowl as needed. Never let the water level fall
below 5 cm from the base of the bowl or you might risk pump
failure. Replacement pumps are sold separately by calling the
Customer Care Centre.
Filters and Pet Fountain Cleaning
• Pet Fountain must be cleaned regularly to continue working normally.
• Never wash the filters with soapy water, as the soap residue will
seep into the filters and cannot be removed. Only rinse the filters
with water.
• Use only PetSafe®authorised replacement filters. If unauthorised
filters are used it may void the warranty.
CHARCOAL FILTER: Replace charcoal filter every two to four weeks.
• Always rinse the charcoal filter prior to use.
• A small amount of carbon dust may be released for the life of the filter, this is normal and is
not harmful to your pet.
• Replace filters more frequently when using the pet fountain for multiple pets or pets that
produce a lot of saliva.
PET FOUNTAIN: Clean the pet fountain once a week.
1. Unplug the pet fountain and disconnect
the in-line plug (Fig. 4).
2. Remove the lid by placing a finger
underneath the tab on the back of the
lid and lift up (Fig. 5).
3. Remove the charcoal filter from the bowl
and dispose (Fig. 6).
4. Empty the water out of the pet fountain.
5. Flip the bowl over and remove the pump
cord from the cord notch and channel.
It should now be loose for easy removal
(Fig. 7).
Fig. 3
Fig. 4 Fig. 5
Fig. 6 Fig. 7
Cord Channel
Cord
Notch

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6. Grab the pump and lift straight up, this will remove the pump and
the pump plate (Fig. 8).
7. Next, pull the pump cord up through the opening until the pump is
completely removed from the bowl.
8. Remove the pump plate by simply pulling it away from the
pump (Fig. 9).
9. Once the pet fountain is completely disassembled, you will have
three plastic parts: the lid, the bowl and the pump plate.
10. Hand wash the pet fountain plastic parts with warm water and
soap. This pet fountain may also be cleaned with a diluted
vinegar solution (20% vinegar, 80% water). Important: Be sure to
rinse thoroughly with fresh water. You can also put the pet fountain
in the top rack of the dishwasher. Remove the pump before
placing the pet fountain in the dishwasher. DO NOT PLACE
PUMP IN DISHWASHER! If possible, it is recommended that you
turn down the heat of the water inside the dishwasher.
11. See the “Pump Maintenance” section of this Operating Guide for detailed instructions on
how to properly clean your pump.
If you have trouble reaching certain spots or hard-to-reach areas, try using a cotton
swab or purchase the Drinkwell®Cleaning Kit, a 3-Piece Brush kit. To purchase a Cleaning
Kit, visit our website at www.petsafe.com or contact the Customer Care Centre.
Pump Maintenance
Important: Cleaning the pump is essential to the longevity of the pet fountain, as well as
the cleanliness of the water. Clean the pump every two weeks. Warranty may be voided if the
pump’s motor is not cleaned regularly.
Rinse all fountain parts with warm water before operating the pet fountain, including the pump.
Refer to the “Pump Maintenance” section of this Operating Guide for detailed instructions on
how to properly clean your pump. This will remove any dust or residue that remain in the system
from the manufacturing process.
Fig. 8
Fig. 9

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Impeller
Intake Plate Faceplate
In-line Plug
Pump
1. Once the pump is out of the pet fountain, with your
thumb and forefinger, gently squeeze on either side of
the faceplate and pull off. It may be necessary to insert
a fingernail or other slim object into the seam of the
faceplate to pry it off (Fig. 10).
2. Next, remove the intake plate by placing your finger
underneath the small lip, pull it away from the pump (Fig.
11).
3. Once the intake plate is removed, remove the impeller
(white, 3-bladed propeller). The impeller is held in place
by a magnet. Simply use a fingernail to get underneath
the blade and lift out (Fig. 12).
4. Once the pump is completely disassembled, you can
clean the parts with warm water and soap. Use a cotton
swab or the “motor brush” from the Drinkwell®Cleaning
Kit to clean inside the pump’s motor cavity and remove
any build up (Fig. 13). For added disinfecting and hard
water removal, clean the pump’s motor with a diluted
white vinegar solution (20% white vinegar & 80% water).
5. Once the parts are clean, you can reassemble the pump
for use.
A. Replace the impeller
B. Replace the intake plate
C. Replace the faceplate
Fig. 10
Fi g. 11
Fig. 12
Fig. 13

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Pet Fountain Reassembly
1. Attach the pump plate to the knob on the pump (Fig. 14).
Make sure the pump placement tab is on the top of the pump, and
press down to secure it in place. If the pump placement tab is
facing towards the outside of the bowl, you have it backwards
and need to turn it around.
2. With the pump plate properly attached, slide the pump into place
by placing the pump plate between the two slots inside the bowl
(Fig. 15). Press down to secure in place.
3. With the pump in place, the pump cord should be facing the top
of the pet fountain. Make sure the in-line plug is disconnected from
the power adapter; feed the pump cord through the small opening
in the centre of the bowl (Fig. 16).
4. Next, feed the pump cord through the bottom of the bowl until
there is no slack left in the cord. Press the pump cord into the cord
channel and feed through the cord notch (Fig. 17).
5. Replace the charcoal filter. Rinse the filter thoroughly under cold
water before placing in the pet fountain. This will remove any
loose carbon dust, which is harmless. A small amount of carbon
dust may shed for the life of the filter. This is normal and not harmful
to your pet.
6. Insert the charcoal filter. The filter will fit between the two
triangular slots to the right of the pump. Make sure it is pushed
all the way down and that the black side of the charcoal filter is
facing toward the pump (Fig. 18).
7. Place the pet fountain in a desired location. To protect your floor
always use a protective mat, such as a towel or water resistant
placemat. This will help protect your floor from splashing or spills
caused by your pet.
8. Fill the pet fountain by pouring water directly into the bowl, this will
prime the pump. Leave at least 6 mm of space between the water
level and the rim of the bowl.
9. Attach the lid, press down until you hear it snap in place.
10. Before you plug in the pet fountain, make sure the electrical power
cord, the power adapter and your hands are dry. Connect the in-
line plug and make sure no silver is showing, then plug the power
adapter into a mains power outlet (Fig. 19).
11. Add water to the bowl as needed. Never let the water level fall
below 5 cm from the base of the bowl or you might risk pump
failure. Replacement pumps are sold separately by calling the
Customer Care Centre. Fig. 19
Fig. 18
Fig. 15
Fig. 16
Fig. 14
Fig. 17
Cord Channel
Cord
Notch