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Accessories
To purchase additional accessories for your PetSafe®100 m Remote Trainer, contact the
Customer Care Centre or visit our website at www.petsafe.net to locate a retailer near you.
Component Part Number
Replacement 3V batteries (2 pk) RFA-35-11
Accessory Pack
(Extra Contact Points, washers, batteries, battery lid, and waterproof seal) RFA-39
Universal Adaptor RFA-406
Test Light Tool RFA-187-19
Lanyard RFA-189
Frequently Asked Questions
Is the Stimulation safe for
my pet? While the Stimulation is unpleasant, it is harmless to your pet. Electronic
training devices require interaction and training from the owner to achieve
desired results.
How old does a pet have to
be before using the 100 m
Remote Trainer?
The system should only be used with pets who are over 6 months of age. If your
pet is injured or its mobility is otherwise impaired, contact your veterinarian or
professional trainer before use.Your pet should be able to learn basic obedience
commands such as “Sit” or “Stay.”
Once my pet is trained and has
been obeying my commands,
will he have to continue to wear
the Receiver Collar?
Probably not. He may need to wear the Receiver Collar from time to time for
reinforcement.
Is the Receiver Collar
waterproof? Yes.When changing the batteries, be sure to keep the area free from dirt and
debris. Also, make sure the screws are flush with the Battery Lid.
Can I use the 100 m Remote
Trainer on aggressive pets? We do not recommend any of our products to be used on aggressive pets.
We recommend you contact your local veterinarian or professional trainer to
determine if your pet might be aggressive.
Will I get exactly 100 metres of
range with the 100 m
Remote Trainer?
The range you get with your 100 m Remote Trainer will vary according to
terrain, weather, vegetation, as well as transmission from other radio devices.
To get the maximum amount of range, please refer to “How the SystemWorks”
section of this guide.
How long can I continuously
deliver Stimulation to my pet? The maximum amount of time you can press the Stimulation Button and
deliver Stimulation to your pet continuously is 8 seconds. After eight seconds,
the Remote Transmitter will time-out, and the Stimulation Button must be
released and pressed again.
What do I do if my pet’s neck
becomes red and irritated? This condition is due to the Contact Points irritating the skin. Discontinue use
of the Receiver Collar for a few days. If the condition persists beyond 48 hours,
see your veterinarian. Once the skin returns to normal, replace Receiver Collar,
and monitor the skin condition closely.
Can I attach a lead to the
Receiver Collar? Do not attach a lead to the collar.This can result in pulling the Contact Points too
tightly against your pet’s neck. Attach a lead to a separate, non-metallic collar or
harness, making sure the extra collar does not put pressure on the Contact Points.