Phonak Brio 4 B-312 User manual

Phonak Brio™4 B-312
User Guide

3
Your hearing aid details
Model
Phonak Brio 4 B-312
CE mark applied
2019
This user guide is valid for:
Model
Phonak Brio 4 B-312
Earpiece
c
Classic earmold
c
Universal eartip
c
Dome
c
SlimTip
Battery size
312
Your hearing aids operate between 2.4 GHz–2.48 GHz
frequency range. When ying please check if ight
operator requires devices to be switched into ight
mode, see chapter 12.

4 5
Your hearing aids have been developed by Phonak —
the world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years
oflistening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your hearing
aids. Formore information about features and benets,
simply contact your hearing care professional.
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button
9. Connectivity overview
10. Initial pairing
11. Phone calls
12. Flight mode
Further information
13. Care and maintenance
14. Exchanging the earpiece
15. Service and warranty
16. Compliance information
17. Information and description of symbols
18. Troubleshooting
19. Important safety information
20. For the US market only, complies with the
FDA regulations
6
8
10
11
12
14
16
18
19
20
24
28
30
33
36
38
44
48
50
60

6
1. Quick guide
Left & right hearing aid markings
Changing batteries
Blue marking for left hearing aid.
Red marking for right hearing aid.
1.
Remove the
sticker from the
new battery and
wait two minutes.
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
On/O
Multi-function button
The button has several functions. It
functions as a volume control and/or a
program change depending on the hearing
aid programming. This is indicated in your
individual instructions. If paired with a
Bluetooth®-enabled phone, a short press
will accept and a long press will reject an
incoming call.
Flight mode
To enter ight mode press the lower part
of the button for seven seconds while
closing the battery door. To exit ight
mode, simply open and close the battery
door again.
7
OOn

8 9
2. Parts of the hearing aid
The following pictures show the possible earpieces and
hearing aid model described in this user guide.
Possible earpieces
Universal
eartip
Classic
earmold
SlimTipDome
Brio 4 B-312
Multi-function
button
Tube
Earpiece:
Dome (detachable)
Anchor
Battery door

10 11
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left or a
right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.
4. On/O
The battery door is also the on/o switch.
When you switch on the hearing aid you may hear a
start-up melody.
1.
Closed battery door =
hearing aid is on
2.
Open battery door =
hearing aid is o

12 13
5. Batteries
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
1.
Remove the
sticker from
the new battery
and wait two
minutes.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Replacement battery
This hearing aid requires a size 312 zinc-air battery.
Model
Phonak Brio 4 B-312
Zinc-air
battery
size
312
Color
marking on
package
brown
IEC
code
PR41
ANSI
code
7002ZD
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
19.2 for further information on product safety.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

14 15
6. Putting on the hearing aid
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
6.1 Putting on the hearing aid with
classic earmold
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached to
the earpiece, tuck it into the bowl of
your ear to secure your hearing aid.
6.2 Putting on the hearing aid with dome,
SlimTip or universal eartip

16 17
7.1 Removing the hearing aid with
classic earmold
7. Removing the hearing aid
1.
Lift the hearing aid above the
upper part of your ear.
2.
Grasp the earmold with your
ngers and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
7.2 Removing the hearing aid with dome,
SlimTip or universal eartip
1.
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.

18 19
8. Multi-function button
It functions as a volume
control and/or a program
change depending on the
hearing aid programming.
This is indicated in your
individual “Hearing aid
instructions.” Please ask
your hearing care professional
for a printout.
The multi-function button has several functions.
If the hearing aid is paired with a Bluetooth-enabled
phone, a short press on the upper or lower part of the
button will accept an incoming call and a long press will
reject an incoming call — refer to chapter 11.
9. Connectivity overview
The illustration below shows the connectivity options
available for your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or hi- system.
Cell phone
TV Connector connected to TV*

20 21
10.1 Initial pairing to Bluetooth-enabled device
It is only necessary to perform the pairing procedure
once with each device featuring Bluetooth wireless
technology. After the initial pairing, your hearing
aids will connect automatically to the device. This
can take up to two minutes.
1.
On your device (e.g. a phone), ensure that Bluetooth
wireless technology is enabled and search for Bluetooth-
enabled devices in the connectivity setting menu.
10. Initial pairing
2.
Switch on both hearing aids.
You now have three minutes
to pair your hearing aids
with your device.
3.
Select the hearing aid in the list of Bluetooth-enabled
devices. This will pair both hearing aids simultaneously.
A beep conrms successful pairing.
For more information about pairing instructions for
Bluetooth wireless technology, specic to some of the
most popular phone manufacturers, contact your
hearing care professional.

22 23
10.2 Connecting to the device
After your hearing aids have been paired to your device,
they will automatically connect again when switched on.
The connection will be maintained as long as the
device remains ON and within range.
Your hearing aids can be paired to up to two devices.
Your hearing aids can be connected to one device
at a time.

24 25
11. Phone calls
Your hearing aids connect directly with Bluetooth-
enabled phones. When paired and connected to your
phone, you will hear the caller’s voice directly in your
hearing aids. Your hearing aids pick up your voice
through their own microphones.
Caller’s voice
Your voice
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc.
11.1 Making a call
Enter the phone number and press the dial button.
You will hear the ring tone through your hearing aids.
Your hearing aids pick up your voice through their
own microphones.
11.2 Accepting a call
When receiving a call, a calling notication will be heard
in the hearing aids.
The call can be accepted by a short press on the upper or
lower part of the multi-function button on the hearing
aid (less than two seconds) or directly on your phone.
short press
< 2 sec

26 27
11.3 Ending a call
A call can be ended by a long press on the upper or
lower part of the multi-function button on the hearing
aid (more than two seconds) or directly on your phone.
long press
> 2 sec
11.4 Rejecting a call
An incoming call can be rejected by a long press on
the upper or lower part of the multi-function button
on the hearing aid (more than two seconds) or directly
on your phone.
long press
> 2 sec

28 29
12. Flight mode
Your hearing aids operate between 2.4 GHz–2.48 GHz
frequency range. When ying some operators require all
devices to be switched into ight mode. Entering ight
mode will not disable normal hearing aid functionality,
only the Bluetooth connectivity functions.
12.1 Enter ight mode
To disable the wireless function and
enter ight mode in each hearing aid:
1.
Open battery door.
2.
Hold down the lower part of the
multi-function button on the hearing
aid for seven seconds while closing
the battery door.
In ight mode, your hearing aid cannot connect directly
to your phone.
12.2 Exit ight mode
To enable the wireless function and exit ight mode in
each hearing aid:
1.
Open battery door.
2.
Close the battery door again.

30 31
13. Care and maintenance
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life. To
ensure a long service life, Sonova AG provides a
minimum of a ve year service period after phase out of
the respective hearing aid.
Please use the following specications as a guideline.
For further information regarding product safety, see
chapter 19.2.
General information
Before using hair spray or applying cosmetics, you
should remove your hearing aid from your ear, because
these products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when
it is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Use of your hearing aid around water can restrict air
ow to the batteries causing it to stop working. Should
your hearing aid stop working after coming into
contact with water, refer to the troubleshooting steps
in chapter 18.

32 33
Daily
Inspect the earpiece and tube for earwax and moisture
deposits. Clean the surfaces with a lint-free cloth or use
the small brush provided in the hearing aid hard case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your hearing aid. It is not
recommended to rinse these parts with water, risk for
lodging in the tube. If you need to clean your hearing aid
intensively, ask your hearing care professional for advice.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For further
maintenance or cleaning instructions, please see your
hearing care professional.
Monthly
Inspect your hearing tube for color changes, hardening, or
cracks. In the case of such changes, the hearing tube has
to be replaced. Please see your hearing care professional.
14. Exchanging the earpiece
If your hearing aid is tted with a SlimTube, you may
need to exchange or clean the earpiece.
Please check the earpiece regularly and exchange or
clean it if it looks dirty or if the hearing aid volume or
sound quality is reduced. If a dome is used, it should be
exchanged every three months.

34 35
1.
Remove the earpiece from
the SlimTube by holding the
SlimTube in one hand and
the earpiece in the other.
14.1 Removing the earpiece from the SlimTube
2.
Gently pull on the earpiece
to remove.
3.
Clean the SlimTube with a
lint-free cloth.
1.
Hold the SlimTube in one hand
and the earpiece in the other.
14.2 Attaching the earpiece to the SlimTube
2.
Slide the earpiece over the
sound outlet.
3.
The SlimTube and the earpiece
should t perfectly together.

36 37
15. Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Sonova AG oers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes, earmolds and
external receivers. The warranty only comes into
force if a proof of purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
Serial number (left side):
Serial number (right side):
Date of purchase:
Authorized hearing care professional (stamp/signature):

38 39
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal
sale in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
The models listed on page 2 are certied under:
Phonak Brio 4 B-312
USA FCC ID: KWC-BST
Canada IC: 2262A-BST
16. Compliance information
Europe:
Declaration of Conformity
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC
as well as the Radio Equipment Directive 2014/53/EU.
The full text of the EU Declaration of Conformity can
beobtained from the manufacturer:
www.sonova.com/en/certicates