Phonak Sky V90-M User manual

User Guide
Phonak SkyTM V
(V90/V70/V50/V30)

3
Wireless models
Phonak Sky V90-M
Phonak Sky V90-P
Phonak Sky V90-SP
Phonak Sky V90-UP
Phonak Sky V90-RIC
Phonak Sky V70-M
Phonak Sky V70-P
Phonak Sky V70-SP
Phonak Sky V70-UP
Phonak Sky V70-RIC
Phonak Sky V50-M
Phonak Sky V50-P
Phonak Sky V50-SP
Phonak Sky V50-UP
Phonak Sky V50-RIC
Phonak Sky V30-M
Phonak Sky V30-P
Phonak Sky V30-SP
Phonak Sky V30-UP
Phonak Sky V30-RIC
CE mark applied
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
This user guide is valid for:
Your hearing aid details
Model
cSky V-M (V90/V70/V50/V30)
cSky V-P (V90/V70/V50/V30)
cSky V-SP (V90/V70/V50/V30)
cSky V-UP (V90/V70/V50/V30)
cSky V-RIC (V90/V70/V50/V30)
Earpiece
cDome
cClassic earmold
ccShell
cSlimTip
Battery type
312
13
13
675
13
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing care professional:

5
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button/indicator light
9. Volume control
Further Information
10. Roger for conversation in noise and
over distance
11. Use of Roger receiver
12. Other wireless accessories
13. Care and maintenance
14. Service and warranty
15. Compliance information
16. Information and description of symbols
17. Troubleshooting
18. Important safety information
6
8
11
12
13
17
19
21
23
24
26
31
32
35
37
42
46
48
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak – life is on
www.phonak.com
Download the Phonak Support App
To have an individual and interactive user guide
always with you, download the Phonak Support App
on your mobile device. For more information please
visit: www.phonak.com/supportapp

6 7
Sky V-P, V-SP, V-UP
Sky V-M / V-RIC
1. Quick guide
Left & right hearing aid markings On/O
Changing batteries
Push button/indicator light
Volume control
1 2
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
Remove the sticker
from the new
battery and wait
two minutes.
Sky V-M Sky V-P, V-SP, V-UP,
V-RIC
3
Open the battery
door. For secured
battery doors refer
to chapter 5.2.
Place battery in the battery
door with the “+” symbol
facing upwards.
The push button on your hearing aid can have
various functions. For indicator light refer to
chapter 8.
For instruction for secured
battery doors refer to
chapter 5.2.
Sky V-P, V-SP, V-UP and V-RIC:
To increase the volume, press the volume
control upwards. To decrease the volume,
press the volume control downwards.
O
On

8 9
2. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.
Possible earpieces for dierent models
Battery door
AnchorEarpiece: dome
(detachable)
Push button
Sky V-M*
Tube
Push button
Sky V-P*, V-SP*& V-UP*
Hook / sound output
Classic earmold
(detachable)
Battery door
Volume control
Classic earmold
Sky V-M/P/SP/UP
cShell
Sky V-RIC * Also available with secure solution for children below 36 months, refer to chapter 5.2
SlimTip
Sky V-M/P/RIC
Dome
Sky V-M/P/RIC

10 11
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left
or a right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.
Sky V-M Sky V-P, V-SP, V-UP, V-RIC
Anchor (optional)
Push button
Tube
Speaker
(without earpiece attached)
Battery door
Volume control
Sky V-RIC
Sky V-RIC is not recommended for the use with
children below 8 years.

12 13
4. On/O
The battery door is also the on/o switch.
To open secured battery doors refer to chapter 5.2.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear
a start-up melody.
5. Batteries
Remove the sticker
from the new
battery and wait
two minutes.
Open the
battery door.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
1 2
Place battery in the battery
door with the “+” symbol
facing upwards.
3
3
Sky V-P, V-SP, V-UP
Sky V-M, V-RIC
5.1 Insert battery (standard battery doors)
If the battery door is secured for smaller children
continue to read the important information below, and
refer to specic instructions in chapter 5.2 for inserting
the battery.

14 15
Model
Phonak Sky
V-M
V-P, V-SP, V-RIC
V-UP
Zinc-air
battery
size
312
13
675
Color
marking on
package
brown
orange
blue
IEC
code
PR41
PR48
PR44
ANSI
code
7002ZD
7000ZD
7003ZD
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (312, 13 or 675) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
18.2 for further information on product safety.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
5.2 Insert battery with a secured battery door
All Sky V models (except Sky V-RIC) can be tted with a
secured battery door if needed for safety reasons (children
below 36 months). Before starting, please read the
important information in chapter 5.1 regarding batteries.
Open the secured battery door with the special
tool given by your hearing care professional as
picture 2 and 3 show, or use a pen tip.
Remove the sticker
from the new
battery and wait
two minutes.
1 2 3

16 17
6. Putting on the hearing aid
6.1 Putting on the hearing aid with classic earmold
1
2
3
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Place the hearing aid behind
your ear.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
Place battery in the
battery door with the
“+” symbol facing
upwards.
The battery is only
secured when the
battery door is closed
properly. Always check
after closing, that the
battery door can’t be
opened by hand.
4
Sky V-P, V-SP, V-UP
Sky V-M

18 19
7. Removing the hearing aid
7.1 Removing the hearing aid with classic earmold
1
2
Lift the hearing aid above the
upper part of your ear.
Grasp the earmold with your
ngers and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
6.2 Putting on the hearing aid with dome, SlimTip
or cShell
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.