Phonak CROSLink User manual

CROSLink™
User Guide
!

Welcome to the world
of wireless communication.
CROSLink is a wireless hearing solution which
allows voices and sounds to be picked up from
an unaidable ear to enable hearing from all
direction. It is easy to handle, very discreet, and
fits to a vast range of behind-the-ear hearing
instruments on the market. For maximum benefit,
it is recommended that CROSLink is used in
combination with Phonak hearing instruments.
Please read this user guide carefully.
Ask your hearingcare professional if you have
any questions.
Phonak wishes you much hearing enjoyment.

Contents
Welcome 2
Instrument description 4
How to wear 5
Insert/Change batteries 6
Switch on and go 8
For experienced users (BiCROS) 10
Readjust the CROSLink 10
To adjust the volume of the CROSLink 14
Important points 15
Warning 15
Declaration of conformity 16
Service and warranty 18
Phonak distributors worldwide 19

4
Instrument description
CROSLink transmitter
CROSLink receiver
Wax guard tip
Retention
Battery compartment
ON/OFF switch
Volume control
Plug for connection to the
hearing instrument /audio shoe
Switch
°=Off position: The signal from the
CROSLink transmitter on the
unaidable ear cannot be received.
Please consult your hearingcare
professional about the correct switch
position when using CROSLink with
your hearing instrument.
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
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

5
How to wear
The CROSLink transmitter (pictured) is worn on
the unaidable ear.
The tiny CROSLink receiver can be plugged into the
hearing instrument worn on the better hearing ear by
means of a 3-pin assembly. The receiver receives the
speech signal coming from the CROSLink transmitter.
Insert retention:
The Fit’n Go retention holds the CROSLink transmitter
securely in the ear while keeping the ear canal open for
maximum comfort. Place the CROSLink transmitter
behind the unaidable ear. Insert wax guard tip into ear
canal. Bend retention towards the back to ensure it
fits securely into the recessed portion of the outer ear
as pictured.

6
off
Insert/Change batteries
The CROSLink transmitter requires size 13 batteries.
Operating time of a new battery: between 100 and
150 hours
1) Switch off
the CROSLink
instrument
2) Open the
battery door
3) Remove
the old battery

7
4) Remove the tab from the new battery (size 13)
and insert it. Make sure that the “+” sign
(flat side of the battery) is on the same side as
the battery door
5) Gently shut the battery cover until you feel it
“click” into place and switch on the instrument
The CROSLink receiver uses the battery from the
hearing instrument.
click

8
on
Switch on and go
1) Switch the CROSLink transmitter on and wear
it on the unaidable ear
2) Switch on the hearing instrument and set the
CROSLink receiver to the setting recommended by
the hearingcare professional:
one dot position
two dot position

9
3) Attach receiver to audioshoe
4) Attach audioshoe to hearing instrument
5) Attach the CROSLink receiver to the hearing
instrument and wear it on the better ear.
Ready!

10
For experienced users (BiCROS)
Readjust the CROSLink
To achieve a balanced sound quality from all directions
proceed as follows:
Step 1: Adjust the volume on the hearing instrument
Wear the CROSLink system and switch on only the
hearing instrument.