Phonak CROSLink User manual

CROSLink™
User Guide
!

Welcome to the world
of wireless communication.
CROSLink is a wireless hearing solution which
allows voices and sounds to be picked up from
an unaidable ear to enable hearing from all
direction. It is easy to handle, very discreet, and
fits to a vast range of behind-the-ear hearing
instruments on the market. For maximum benefit,
it is recommended that CROSLink is used in
combination with Phonak hearing instruments.
Please read this user guide carefully.
Ask your hearingcare professional if you have
any questions.
Phonak wishes you much hearing enjoyment.

Contents
Welcome 2
Instrument description 4
How to wear 5
Insert/Change batteries 6
Switch on and go 8
For experienced users (BiCROS) 10
Readjust the CROSLink 10
To adjust the volume of the CROSLink 14
Important points 15
Warning 15
Declaration of conformity 16
Service and warranty 18
Phonak distributors worldwide 19

4
Instrument description
CROSLink transmitter
CROSLink receiver
Wax guard tip
Retention
Battery compartment
ON/OFF switch
Volume control
Plug for connection to the
hearing instrument /audio shoe
Switch
°=Off position: The signal from the
CROSLink transmitter on the
unaidable ear cannot be received.
Please consult your hearingcare
professional about the correct switch
position when using CROSLink with
your hearing instrument.

•
•
•
}






5
How to wear
The CROSLink transmitter (pictured) is worn on
the unaidable ear.
The tiny CROSLink receiver can be plugged into the
hearing instrument worn on the better hearing ear by
means of a 3-pin assembly. The receiver receives the
speech signal coming from the CROSLink transmitter.
Insert retention:
The Fit’n Go retention holds the CROSLink transmitter
securely in the ear while keeping the ear canal open for
maximum comfort. Place the CROSLink transmitter
behind the unaidable ear. Insert wax guard tip into ear
canal. Bend retention towards the back to ensure it
fits securely into the recessed portion of the outer ear
as pictured.

6
off
Insert/Change batteries
The CROSLink transmitter requires size 13 batteries.
Operating time of a new battery: between 100 and
150 hours
1) Switch off
the CROSLink
instrument
2) Open the
battery door
3) Remove
the old battery

7
4) Remove the tab from the new battery (size 13)
and insert it. Make sure that the “+” sign
(flat side of the battery) is on the same side as
the battery door
5) Gently shut the battery cover until you feel it
“click” into place and switch on the instrument
The CROSLink receiver uses the battery from the
hearing instrument.
click

8
on
Switch on and go
1) Switch the CROSLink transmitter on and wear
it on the unaidable ear
2) Switch on the hearing instrument and set the
CROSLink receiver to the setting recommended by
the hearingcare professional:
one dot position
two dot position

9
3) Attach receiver to audioshoe
4) Attach audioshoe to hearing instrument
5) Attach the CROSLink receiver to the hearing
instrument and wear it on the better ear.
Ready!

10
For experienced users (BiCROS)
Readjust the CROSLink
To achieve a balanced sound quality from all directions
proceed as follows:
Step 1: Adjust the volume on the hearing instrument
Wear the CROSLink system and switch on only the
hearing instrument.

11
1) Set the volume of the hearing instrument on the
better ear as recommended by your hearingcare
professional.
2) Use a radio as a sound source.
3) Sit on a chair at approximately 1 meter (3 feet) in
front of the radio speaker.
4) Turn yourself slightly so that the sound is directed
toward your better hearing ear.
5) Determine that the volume is comfortable. If not,
readjust the volume of the radio or of the hearing
instrument as needed.

12
Readjust the CROSLink
Step 2: Adjust the level of the CROSLink transmitter
on the unaidable (poorer) ear
Switch on the CROSLink transmitter and receiver and
set the receiver to the setting recommended by the
hearingcare professional.

13
1) Turn yourself 180° to direct the radio loudspeaker
sound toward the poorer ear.
2) Turn the volume control of the CROSLink transmitter
to a comfortable level, trying to match the volume
you experienced in Step 1.
3) Recheck the transmitter volume by turning yourself
again 180° to the same position as in Step 1
(the radio sound is directed to the better hearing
ear).
4) Readjust the CROSLink transmitter volume if
needed.

14
To adjust the volume
of the CROSLink
a) volume up
b) volume down
Switch on the hearing instrument on the better hearing
ear as recommended by your hearingcare professional.
For CROS use:
•Adjust the loudness of the signal on your poorer
side by increasing or decreasing the volume on your
CROSLink transmitter
For BiCROS use:
•Adjust (balance) the loudness of the signal on your
poorer side by increasing or decreasing the volume
on your CROSLink transmitter.
•Adjust the overall loudness by increasing or
decreasing the volume on your hearing instrument.
a) b)

15
Important points
• Do not use water or other fluids for cleaning.
• Use only original Phonak accessories.
• The CROSLink may only be repaired by an
authorized service center.
Warning
Changes or modifications made to this equipment
not expressly approved by Phonak may void the FCC
authorization to operate this equipment.

16
Declaration of conformity
Phonak AG,
Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland
confirms that the CROSLink conforms to EN 301-489-9,
CFR47 part 15 subpart C and EN 300 330-1.
FCC ID: KWCCTX
Phonak AG
Stäfa, Switzerland
Date: June 22, 2004
This device complies with Part 15 of the FCC Rules
and with RSS-210 of Industry Canada.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful inter-
ference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to

17
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Consult the dealer or an experienced radio/TV
technician for help.
Operation is subject to the following two conditions:
•this device may not cause harmful interference,
and
•this device must accept any interference received,
including interference that may cause undesired
operation.

18
Service and Warranty
Phonak provides a manufacturer’s limited warranty for
your CROSLink. This covers all manufacturing and
material defects. Problems with CROSLink arising from
improper handling or care and repairs made by an
unauthorized party are not covered by the warranty.
Please ask at the point of sale for full details of this
warranty. The salesperson will note the serial
number of your CROSLink below. It will be needed in
the event of a warranty repair.
Serial number CROSLink transmitter:
Serial number CROSLink receiver:
Date of purchase:

19
Phonak distributors worldwide
Group companies: (detailed information on
www.phonak.com)
Australia Phonak Australasia Pty. Ltd.
Baulkham Hills N. S. W. 2153
Austria Hansaton Akustische Geräte GmbH
5020 Salzburg
Belgium Lapperre N.V., 1702 Groot-Bijgaarden
Canada Phonak Canada Limited
Mississauga, Ontario L5S 1V9
Denmark Phonak Danmark A/S, Nitivej 10
2000 Frederiksberg
France Phonak France SA, 69500 Bron
Germany Phonak GmbH, 70736 Fellbach-Oeffingen
Italy Phonak Italia S.r.l., 20159 Milano
Japan Phonak Japan Co., Ltd., Tokyo 101-0044
Jordan Phonak Middle East, 11181 Amman
Netherlands Phonak B.V., 3439 ME Nieuwegein
New Zealand Phonak New Zealand Ltd., Takapuna
Auckland 9
Norway Phonak AS, 0105 Oslo
Spain Phonak Ibérica S.A., 03008 Alicante
Sweden Phonak AB, 117 34 Stockholm
Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa
United Kingdom Phonak UK Limited
Warrington, Cheshire WA1 1PP
USA Phonak LLC, Warrenville, IL 60555-3927
Independent A complete list of Phonak distributors
general agents: is available at Phonak's Internet site:
www.phonak.com. Please visit us or
ask your hearingcare professional for
information.
Manufacturer: Phonak AG, Laubisrütistrasse 28
CH-8712 Stäfa, Switzerland !

This unit sold by:
www.phonak.com
029-0430-02/V01 1205/A+W Printed in Switzerland © Phonak AG All rights reserved