Phonak inspiro V3 User manual

Service Manual
inspiro V3 and higher
File: 000.000.004.342.pdf Version 2.10
Page: 1 of 20 Number of local copies:
Version: 1.00
Written: 2011-08-25 BeH
Date of print: Uncontrolled copy if printed Approved: 2011-09-19 MkB
Contact: [email protected] Released: 2011-09-22 OlJ
This document is produced and reserved for Phonak service centers and for trained authorized service departments exclusively
Electrostatic discharge sensitive devices
Take ESD precautionary measures whenever handling electronic devices
inspiro is a teacher microphone which transmits the speech of a talker wirelessly to FM receiver, Roger receivers and Sound-
Field speakers.
Products and Models
inspiro Premium
Roger inspiro Roger inspiro SoundField
inspiro SoundField inspiro Classic

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Products and models 01
Table of contents 02
General information
- Equipment and materials 03
- Product information 03
- Firmware version and compatibility 04
Diagnostics guideline
- Visual inspection all models 05
- Functional inspection all models 06
- Listening Inspection Roger inspiro 07
- Listening Inspection inspiro Premium and inspiro Classic 08
- Listening Inspection inspiro SoundField 09
Exploded views and spare part lists
- Explosion inspiro V3 10
- Spare part list Roger inspiro 11
- Spare part list inspiro Premium 12
- Spare part list inspiro Classic 13
Accessories
- Accessories inspiro V3 14
Repair instructions
- Disassembly 15/16
- Replace the display 16/17
- Assembly 17-19
- Serial number sticker 19
Revision history 20
Table of Contents
Description Page

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General Information
Category Description Part no. / Download
Service tools Torx screwdriver 026-0272
Standard flat screwdriver
Software FM SuccessWare 4.6.3 or
Phonak DigiWare 1.1
Testing devices Roger X service reference receiver 052-3227-D01
Roger inspiro service reference transmitter 052-3175
MLxi 052-0067-87*40
MLx Audio Checker 052-3177
Audio cable 1m 052-0359
DigiMaster X (for inspiro SoundField only) 052-3180
Documentation Service manual http://extranet.sonova.com/001/default.aspx
Datasheets & user guide http://www.phonakpro.com
Phonak DigiWare 1.1 http://phonak-resource.com/digiware/web/
Equipment and Materials
Product Information
inspiro with SW version V4.0
inspiro with SW verison V4.0 is the first Roger capable inspiro. This version is required to transmit to Roger receivers.
A inspiro with version 3.0 can be upgraded to version 4.0
inspiro with SW version V3.x
inspiro with SW version V3 comes with a new PCB, a bigger battery and new housing parts.
inspiro with SW version V3.x offers several improvements: compared to V1.x or 2.x
- Better battery status and charging indicator
- Direct acces to SoundField pairing as shortcut or through the menu
- Customization of soft keys
- Brighter display
- Longer battery life
- Better mechanic fixation of the knob on the backside for the clip

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General Information
Firmware Version and Compatibility
Note 1: upgrade secondary transmitter to V2.3
Note 2: upgrade inspiro to V4.0
Note 3: upgrade secondary inspiro to V2.3 and downgrade Roger inspiro to V3.0
Note 4: downgrade Roger inspiro to V3.0
Note 5: upgrade secondary transmitter to V4.0
Note 6: upgrade DigiMaster to V4.0
Important note:
inspiro with FW 1.x or 2.x CANNOT be upgraded to V3.x or V4.x because of the differences in hardware.
MultiTalker Network Receivers Acc
Education systems
compatibility matrix
inspiro/ DynaMic 2.2 or lower inspiro/DynaMic 2.3 inspiro 3.x DynaMic 3.x insiro audioHub 1.x Roger inspiro 4.x Roger DynaMic 4.x Roger AudioHub 4.x FM receiver Roger receivers 4.x DigiMaster V2.x Roger DigiMaster V4.x Roger WallPilot Type and FW version Mode
FM  




 
inspiro 2.3 FM+SF
Note 1    
SF  
  

 
inspiro SoundField 2.3 SF only  
  

 
FM  




 
inspiro Premium V3.x FM+SF
Note 1    Note 2 
SF  
Note 2 Note 2 
inspiro SoundField V3.x SF only  
 


Roger inspiro V4.x
Roger+FM     
Roger
Note 3 Note 4 Note 5 Note 6  
Roger inspiro SoundField V4.x SF only 
 



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Diagnostics Guideline
Visual inspection all models
Housing
OK ? Replace housing
Microphone cable/
adaptor cable ok? Replace Microphone/ adaptor cable
No
No
Clip OK? Replace clip
No
Unwind the microphone cable.
Printing on keys OK?
No
Replace top housing
Connector of microphone ok? Replace Microphone/ adaptor cable
No
Remove clip and bottom plate.

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Diagnostics Guideline
Functional Inspection all models
Content on display visible? Plug in a charger and charge for 15min
No
Switch on inspiro
Content on display visible?
On/ off switch OK?
No
No
Connect inspiro a charger
inspiro indicates
charging, OK? No
Press all keys,
function ok? No
Replace SRM inspiro
Check USB connection
Replace SRM inspiro
- Replace top housing shell
- Replace on/off switch
Replace SRM inspiro
- Reset inspiro
- Replace display
Replace SRM inspiro
Replace top housing shell

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Diagnostics Guideline
Listening Inspection Roger inspiro
Did the receiver connect?
(Beep tones) No
Switch on Roger inspiro
Hold Roger inspiro close to the Roger X
receiver and press Connect
Plug the Roger X service reference
receiver into the MLx Audio Checker
and switch on the Checker
Clear sound from microphone?
No
Speak into the microphone
Check directionality
of iLapel, OK? No
Replace SRM inspiro
Go closer and try again
Replace SRM inspiro
Replace SRM inspiro
- Check microphone connection
- Replace microphone
- Replace microphone
Audio input OK?
No Replace SRM inspiro
- Replace jack
Connect inspiro to an audio source
15m / 50 feet
No
Replace SRM
Range > 15m/ 50 feet?
Yes
Let inspiro on your desk and walk
away to test the range.

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Diagnostics Guideline
Listening Inspection inspiro Premium and inspiro Classic
Receiver synchronized?
No
Switch on inspiro
Hold inspiro 1m away from the FM
receiver and press ‘Sync’
Plug a MLxi into the MLx Audio Checker
Clear sound from microphone?
No
Speak into the microphone
Check directionality
of iLapel, OK? No
Replace SRM inspiro
Repeat the test at closer distance and
away from electronic equipment.
Replace SRM inspiro
Replace SRM inspiro
- Check microphone connection
- Replace microphone
- Replace microphone
Audio input OK?
No Replace SRM inspiro
- Replace jack
Connect inspiro to an audio source
Set up MTN OK?
No Replace SRM inspiro
- Check Firmware compatibility
You need a second
inspiro for this test
Monitoring @ 30cm OK?
No
Replace SRM inspiro
Repeat the test at closer distance and
away from electronic equipment.

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Diagnostics Guideline
Listening Inspection inspiro SoundField
Pairing OK?
No
Pair inspiro with your DigiMaster
Clear sound from microphone?
No
Speak into the microphone
Check directionality
of iLapel, OK? No
Replace SRM inspiro SoundField
- Check Firmware compatibility
- Check installtion guide
- Reset inspiro and DigiMaster
Replace SRM inspiro SoundField
Replace SRM inspiro SoundField
- Check microphone connection
- Replace microphone
- Replace microphone
Audio input OK?
No Replace SRM inspiro SoundField
- Replace jack
Connect inspiro to an audio source

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inspiro all models
inspiro Premium with iLapel 052-3335
inspiro Premium without microphone 052-3337
inspiro SoundField with iLapel 052-3159
inspiro SoundField without microphone 052-3338
inspiro Classic with iLapel 052-3336
Roger inspiro 052-3169
Roger inspiro SoundField 052-3168
Explosion
12 10
9/14
7
6
5
4
3
2
1
13
8
14
11 22
2021
23

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Roger inspiro
Pos.- Part.- Description Quantity
number number
1 076-0864 Display PE cover for MyPilot (10 pcs) 1
2 004-3709-001 Top housing inspiro ‘Roger’ 1
3 004-3551-001 Frame inspiro V3 (10 pcs) 1
4 045-3327-1 Display inspiro V3 (1 pcs) 1
5 045-3268-1 SRM inspiro V3 Premium (GC only) 1
045-3515-1 SRM inspiro V3 SoundField (GC only) 1
6 005-3105-1 Rubber inspiro V3 (10 pcs) 1
7 004-3904-001 Bottom shell inspiro V3 (10 pcs) 1
8 002-3058-1 PT Screw black K15 x 6 (10 pcs) 5
9 070-3045 Replacement battery 3.7V/1000mAh (10 pcs) 1
10 004-3903-001 Accu lid inspiro V3 (10 pcs) 1
11 024-3908-001 Type Plate inspiro V3 (10 pcs) 1
12 004-3681-001 Bottom inspiro V3 (10 pcs) 1
13 002-3057-1 Screw inspiro accumulator cover (100 pcs) 1
14 024-0779-001 Scotch punched 24x28 mm (10 pcs) 1
20 046-3016-001 Slider on/off switch 2P (100 pcs) 1
21 038-0349-1 2.5mm SMD Stereo Jack Socket (100 pcs) 1
22 038-3028-1 3.5mm SMD Stereo Jack Socket (100 pcs) 1
23 038-3091-1 SMD Connector Mini USB Typ B 1A 1
024-3621-001 Serial number sticker FM 1
021-3006-1 Serial number protection FM 1
Spare Part list
Roge inspiro 052-3169
Roger inspiro SoundField 052-3168

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inspiro Premium
Pos.- Part.- Description Quantity
number number
1 076-0864 Display PE cover for MyPilot (10 pcs) 1
2 004-3682-001 Shell top inspiro V3 1
3 004-3551-001 Frame inspiro V3 (10 pcs) 1
4 045-3327-1 Display inspiro V3 1
5 045-3268-1 SRM inspiro V3 Premium (GC only) 1
045-3515-1 SRM inspiro V3 SoundField (GC only) 1
6 005-3105-1 Rubber inspiro V3 (10 pcs) 1
7 004-3904-001 Bottom shell inspiro V3 (10 pcs) 1
8 002-3058-1 PT Screw black K15 x 6 (10 pcs) 5
9 070-3045 Replacement battery 3.7V/1000mAh (10 pcs) 1
10 004-3903-001 Accu lid inspiro V3 (10 pcs) 1
11 024-3908-001 Type Plate inspiro V3 (10 pcs) 1
12 004-3681-001 Bottom inspiro V3 (10 pcs) 1
13 002-3057-1 Screw inspiro accumulator cover (100 pcs) 1
14 024-0779-001 Scotch punched 24x28 mm (10 pcs) 1
20 046-3016-001 Slider on/off switch 2P (100 pcs) 1
21 038-0349-1 2.5mm SMD Stereo Jack Socket (100 pcs) 1
22 038-3028-1 3.5mm SMD Stereo Jack Socket (100 pcs) 1
23 038-3091-1 SMD Connector Mini USB Typ B 1A 1
024-3621-001 Serial number sticker FM 1
021-3006-1 Serial number protection FM 1
Spare Part list
inspiro Premium with iLapel 052-3335
inspiro Premium without microphone 052-3337
inspiro SoundField with iLapel 052-3159
inspiro SoundField without microphone 052-3338

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inspiro Classic
Pos.- Part.- Description Quantity
number number
1 076-0864 Display PE cover for MyPilot (10 pcs) 1
2 004-3682-001 Shell top inspiro V3 1
3 004-3551-001 Frame inspiro V3 (10 pcs) 1
4 045-3327-1 Display inspiro V3 1
5 SRM not available
6 005-3105-1 Rubber inspiro V3 (10 pcs) 1
7 004-3904-001 Bottom shell inspiro V3 (10 pcs) 1
8 002-3058-1 PT Screw black K15 x 6 (10 pcs) 5
9 070-3045 Replacement battery 3.7V/1000mAh (10 pcs) 1
10 004-3903-001 Accu lid inspiro V3 (10 pcs) 1
11 024-3908-001 Type Plate inspiro V3 (10 pcs) 1
12 004-3681-001 Bottom inspiro V3 (10 pcs) 1
13 002-3057-1 Screw inspiro accumulator cover (100 pcs) 1
14 024-0779-001 Scotch punched 24x28 mm (10 pcs) 1
20 046-3016-001 Slider on/off switch 2P (100 pcs) 1
21 038-0349-1 2.5mm SMD Stereo Jack Socket (100 pcs) 1
22 038-3028-1 3.5mm SMD Stereo Jack Socket (100 pcs) 1
23 038-3091-1 SMD Connector Mini USB Typ B 1A 1
024-3621-001 Serial number sticker FM 1
021-3006-1 Serial number protection FM 1
Spare Part list
inspiro Classic with iLapel 052-3336

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Accessories
inspiro Accessories
Packaging
052-0392 Home and Travel case
017-3271 Slider Roger inspiro
017-3290 Sticker Roger inspiro SoundField
017-3259-1 Slider inspiro Premium (10 pcs)
017-3260-1 Slider inspiro SoundField (10 pcs)
017-3261-1 Slider inspiro Classic (10 pcs)
Charger
075-3000-20 Univ. Charger, 5V / 1A US/EU without cable
075-3004 USB - MiniUSB cable for charging an programming
075-0002-11 Adapter for Universal Power Supply, US
075-0002-12 Adapter for Universal Power Supply, EU
075-0002-13 Adapter for Universal Power supply, UK
075-0002-14 Adapter for Universal Power supply, AUS
Microphones
052-3407 iLapel microphone with jack 2.5 mm
052-3340 EasyBoom microphone with jack 2.5 mm
Microphone Accessories
004-3183-001 Replacement alligator clip for iLapel (10 pcs)
052-3429 EasyBoom Adapter cable (10 pcs)
052-3430 Replacement foam for EasyBoom (10 pcs)
Cables
043-3027 Mini USB programming cable 1m
052-0359 Audio Cable 1m
052-0370 Scart adapter for audio cable
052-0371 Cinch adapter for audio cable
Other Accessories
004-3178-001 Belt clip
004-3179-001 Lavalier

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Repair Instructions
Disassembly
Switch off inspiro.
Unscrew the knob (A) and detach the bottom plate (B).
Push down the mechanical stopper with a screwdriver (A)and
the pull out the microphone cable (B).
Unscrew the battery cover screw (A) and remove the battery
lid (B).
Detach the battery with a flat screwdriver.
A
B
Unplug the battery cable (A) and take the battery out (B)
5 6 Unscrew all five housing screws.
1 2
3 4
A
B
A
B
Screwdriver
Screwdriver
Screwdriver
Screwdriver
Torx
A
B

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Repair Instructions
Lift the bottom housing shell. Take out the electronics.
Replace the display
Open the brace which holds the display with a flat screw-
driver.
Remove the display
7 8
3 4
Open the flex holder. Unplug the flex print of the display.
1 2
Screwdriver

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Repair Instructions
Check that the display frame is laid inside the top housing.
1 2 Insert the electronics into the top housing shell. Make sure the
electronic on/off switch is inline with the mechanical switch.
Add the new display. Insert the flex print into the holder.
Close the flex print holder.
Assembly
7
5 6

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Repair Instructions
4Screw in the five housing screws. Do not screw them too tight,
as this will damage the hole in the top shell.
3Add the bottom shell.
56
Add the adhesive tape on the battery and remove the foil. Insert the battery into the battery compartment.
Press down the battery (A) and plug in the connector (B).
7 8 Add the battery cover (A) and fix it with the screw (B).
Screwdriver
Screwdriver
Torx
A
B
A
B

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Repair Instructions
Plug in the microphone cable.
910
11
Check that the microphone cable is correctly plugged in. There
must not be a cap.
Add the bottom plate and screw the knob tight.
Print the serial number on the FM serial number sticker
(see AD_FM_SN-Sticker.pdf)
For inspiro Classic, a ‘S’ must be addded after the number.
For inspiro SoundField, a ‘D’ must be added after the number.
1 2 Add the FM serial number sticker to the bottom hoousing of in-
spiro. Protect the serial number label with the transparent serial
number protection.
Serial Number
A
B
12345678

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Revision History
Version: Details: Written: Approved: Released:
1.00 First Release (Reviewed on 2011-09-06 by ChS) see page 1 see page 1 see page 1
2.00 Added Roger inspiro (Reviewed on 2013-06-13 by StD) 2013-06-04 BeH
2.10 Added SMD Connecotr Nr: 23 to Sparepartslist 2014-05-14 PaS
Revision History
2014-05-15 BeH
2014-05-15 BeH
2014-05-20 OlJ
2014-05-20 OlJ