Phonak ZoomLink+ User manual

029-0002-02/V2.00/2009-10/A+W Printed in Switzerland © Phonak AG All rights reserved
User Guide
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Contents
Welcome 4
ZoomLink and accessories 5
Controls 6
How your ZoomLink works 8
Getting started 9
Charging the ZoomLink 9
Switching ZoomLink on/off 12
Microphone openings 16
Using ZoomLink 17
ZoomLink in meetings 17
ZoomLink directed to the speaker 19
ZoomLink worn by the speaker 20
ZoomLink connected to the television 22
Using ZoomLink with the MicroBoom microphone 28
Operating range 31
For professionals: Changing the FM channel 32
Troubleshooting 34
Setup of FM receivers 38
Important points 41
Declaration of conformity 43
Service and warranty 45
Phonak distributors worldwide 46

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4
Welcome
ZoomLink by Phonak is an easy to operate and flexible
transmitter with built in microphones. It features
three microphone modes, which guarantees the best
reception in each listening situation. ZoomLink is
compatible with all Phonak receivers.
To obtain maximum benefit from the ZoomLink
transmitter and its comprehensive features,
please read this user guide carefully. Ask your hearing
care professional if you have any questions.
Phonak wishes you much hearing enjoyment with
ZoomLink.
The following symbols appear in this user guide:
Important notes for all users.
Special notes for users of Phonak hearing
instruments with remote control compatibility
(Verve, Savia Art, Savia, Eleva, Perseo, Claro,
Supero and all future remote-controllable
Phonak hearing instruments.)
Please also check www.phonak.com for additional FM
information
!
ZoomLink and accessories
ZoomLink
ZoomLink home and travel case
Adapter for external connections
Audio cable
Charging unit
MyLink*
*ZoomLink is compatible to all Phonak FM receivers.
Shown is the easy to use MyLink receiver.

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Button to adjust the lavalier length
Lavalier with integrated antenna
Microphone buttons
SuperZoom2(narrow-angle sound pickup)
Zoom (wider-angle sound pickup)
Omni (360° sound pickup)
Switching ZoomLink on:
Long press (~1 second) on the desired
microphone button
Switching ZoomLink off:
Long press (~1 second) on any microphone button
Microphone openings
LCD
Clip
For hearing care professionals:
Pen push for frequency change
Interface for external connections
Controls








9
Getting started
Charging ZoomLink
ZoomLink contains a built in Lithium-ion battery with
fast–charge capability. A fully discharged battery
takes around 2 hours to recharge. The battery will be
about 80% charged within an hour.
Plug the charging unit
into the power socket.
Attach the
ZoomLink adapter
for external
connections click


8
How your ZoomLink works
ZoomLink picks up your partner’s voice and instantly
relays it to your receiver, e.g. MyLink. The receiver
sends it directly into your hearing instruments.
Your partner
wears ZoomLink
around the neck
In places where you are not satisfied with the
performance of your hearing instruments
alone, e.g. in noisy environments, ZoomLink will
always provide you with a loud and clear
speech signal.
You wear your hearing
instruments and the
FM receiver, e.g. MyLink

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For MyLink/ZoomLink users:
To simplify the charging of MyLink and ZoomLink,
Phonak offers a special charger with an Y-cable which
allows to charge ZoomLink and MyLink in parallel,
as depicted below.
Charge MyLink and
ZoomLink by using the
same charging unit
ZoomLink
MyLink
Charger
Plug the charging
unit into the power jack
on the adapter marked
Use only original Phonak charging units
• The battery symbol in the ZoomLink display
flashes during charging. The battery cannot
be over-charged.
• The battery symbol stops flashing when
ZoomLink is 100% charged.
• ZoomLink operates for approximately 10 hours
when fully charged.
• Make sure the socket outlet is easily accessible.
!

Charging ZoomLink

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Switching ZoomLink on/off
To switch on:
Press and hold the desired button for one second
(long press).
To switch off:
Press and hold a button for one second (long press).
The display shows startup information during
switch-on. When ZoomLink is ready, the following
information appears:
•FM channel number
•Battery status
•Microphone setting
Microphone setting symbols:
Button LCD
SuperZoom2
Zoom
Omni

The hearing instruments need to be within the
operating range of the built-in remote control of
ZoomLink.
Example:
14 15
Switching ZoomLink on/off
At switch-on, ZoomLink automatically selects the
most recently used FM channel.
ZoomLink automatically synchronizes Phonak multi-
channel receivers to this channel, if the distance
between ZoomLink and the Phonak receivers is less
than approximately 20cm.
You may hear a beep tone when the synchronization
is completed.
At switch-on, ZoomLink automatically sets
digital Phonak hearing instruments with remote
control compatibility to the “FM + hearing
instrument microphone active” program.
Når ZoomLink slås av settes alle Phonaks høre-
apparater tilbake til forhåndsbestemt program.
Hearing
instrument
program
FM + hearing
instrument
microphone active
ZoomLink
switched on
ZoomLink
switched off
Automatic reset
to a pre-defined
hearing instrument
program, e.g.
program 4

17
Microphone openings
!
16
Do not cover the microphone opening with
your fingers when ZoomLink is in operation.
It will affect the sound quality.
Using ZoomLink
ZoomLink can be used in different ways, depending on
the situation. The following examples illustrate the most
common cases for typical ZoomLink use.
ZoomLink in meetings
Recommended:
• In restaurants
• In conferences
• At home
• At business meetings

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ZoomLink directed to the speaker
Recommended:
Conversation in noisy conditions with one or especially
more talkers close by, like:
• at parties
• in shopping malls
• while traveling
How to use ZoomLink:
• Hold it in your hand. Make sure you do not cover
the microphone opening on the left side of
ZoomLink. The front of ZoomLink should point to
the speakers you want to hear.
• Switch on ZoomLink by pressing the button for
one second.
Recommended ZoomLink settings:
SuperZoom2 (narrow-angle sound pickup)
Zoom (wider-angle sound pickup)
Using ZoomLink
How to use ZoomLink:
• Place it on the table. If you use the Zoom setting,
the front of ZoomLink, where the lavalier is
attached, should point to the speakers that you want
to hear. If you use the omni-setting, the orientation
of ZoomLink has no influence, as sound is picked up
from all angles.
• Make sure the lavalier is not folded together or
knotted.
• Switch on ZoomLink by pressing the button for
one second.
Recommended ZoomLink settings:
Zoom (wider-angle sound pickup)
Omni (360° sound pickup)

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Using ZoomLink
ZoomLink worn by the speaker
Recommended for:
Conversations with just one person, like:
• Lectures
•Walks
• Sport
• When traveling
with another person
How to use ZoomLink:
• Hand ZoomLink to your conversation partner.
• Your partner should wear it around the neck.
The cord needs to be adjusted.
To get an optimal
speech quality, make
sure the distance
between the speaker’s
mouth and ZoomLink
is between 20–30 cm
(8-10 inches).
• Switch on ZoomLink by
pressing the button for one second.
Recommended ZoomLink settings:
SuperZoom2 (narrow-angle sound pickup)
Zoom (wider-angle sound pickup)
!
Pull
Push

23
Connected to a television
Connect the adapter
for external connection
The volume of the audio output on some televisions
is adjustable. Please consult the television user guide
to access this feature, if available.
AUDIO
TV/Radio headphone output
Audio cable
Plug in to the audio jack
AUDIO


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AUDIO
Using ZoomLink
ZoomLink connected to the television
Also recommended for:
• CD players, radio and
other audio equipment
• Computers with an
audio output
• MP3 players
How to use ZoomLink:
• Connect ZoomLink as pictured on page 23 and
place it in front of the television.
• Switch on the television. Your ZoomLink will
automatically switch on if there is a sound signal.
• To get maximum operating range, make sure
the lavalier is not folded together or knotted.
• When the television is switched off, ZoomLink will
automatically switch off after approximately
40 seconds.

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Some televisions also have Cinch or Scart sockets.
Ask your hearing care professional for the Cinch or
Scart adapter from Phonak.
Scart adapter Cinch adapter
Using ZoomLink
If the audio equipment does not have a headphone
output socket, place ZoomLink in front of the
loudspeaker of the television or the radio receiver.
Then switch on ZoomLink and the television.
This may prevent that the television loudspeakers
are muted when ZoomLink is connected to the
television.

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Using ZoomLink
For standard audio input use, the microphones
in ZoomLink are automatically switched off. If there
is a need to activate the internal microphones
in parallel to the audio input, proceed as follow:
• Plug in ZoomLink as illustrated and switch on
the television. ZoomLink switches on automatically
when it detects an audio signal from the television.
‘A’ (Audio) appears on the LCD.
• To activate the ZoomLink microphones in parallel
to the audio input, press the key.
‘2’ appears on the LCD.
ZoomLink is in omni mode.
• To switch off ZoomLink microphones during audio
input use, press the key again. ‘2’ disappears on
the LCD and ‘A’ is displayed again.

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Using ZoomLink
Using ZoomLink with the MicroBoom microphone
For an optimal speech quality, e.g. in educational
situations in classrooms and auditoriums, an external
microphone can be attached to ZoomLink.
Proceed as follows:
Attach the adapter to
ZoomLink, then plug the
MicroBoom cable into
the microphone socket of
the adapter.
Hand ZoomLink to your
conversation partner.

Slightly increase the loop diameter and put it on
your left or right ear . Then decrease the loop
diameter by slowly pulling in the direction of the arrow
until it holds safe and is comfortable to wear.




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Using ZoomLink
Then slightly adjust the MicroBoom on the ear  to
have the microphone approximately at the level of the
mouth. Fix the microphone cable with the clip on
your clothes. Wear MicroBoom as depicted .
The microphone does not need to be directly in front
of the mouth!
Do not bend or twist
the MicroBoom.
Make sure it is safely
stored.



!
Operating range
The operating distance is the distance between
the speaker talking into ZoomLink and the hearing
instrument user with MyLink or any other Phonak
receiver.
Speaker using ZoomLink Listener using MyLink or
any other receiver
The maximum distance is typically more than 10 m
(30 feet) inside and more than 30 m (90 feet) outside.
At large distances, some noise may be audible; this
is perfectly normal.
High-power electronic equipment, larger electronic
installations and metallic structures may affect and
significantly reduce the operating range.
!

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For professionals:
Changing the FM channel
If the radio channel used in ZoomLink is frequently
disturbed by an external source of interference,
the hearing care professional can switch ZoomLink to
another radio channel.
1) Switch on ZoomLink by pressing
the button for one second.
2) Using a pen, press the push button, as pictured.
After one second, the channel displayed in
the LCD will change. Hold the button down until
the desired channel is displayed.
3) Release the button.
The channel number in the LCD will stop
blinking after a few seconds.
4) Set the default channel of the MyLink or
MicroLink receivers to the same channel using
the FM Successware.

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Troubleshooting
Situation
ZoomLink does not switch on
Poor speech intelligibility
Voices are inaudible when ZoomLink
is switched on (on one ear or on both ears)
Remedy
Charge ZoomLink for
at least two hours
a) Move ZoomLink closer
to the speaker. If
ZoomLink is worn with
the lavalier, make sure
the distance between
ZoomLink and the
mouth is 20–30 cm.
b) Change the microphone
setting.
a) Check hearing
instrument program
b) Switch off ZoomLink.
Hold it near to your
FM receiver, e.g. MyLink
(20 cm, 8 inches) and
switch ZoomLink back on.
c) Switch MyLink on
d) Connect the MicroLink
receiver
Most probable cause
Battery exhausted
a) ZoomLink is positioned
too far away from the
speaker
b) Microphone setting is
not ideal in the current
listening situation.
a) Hearing instrument
set to the wrong
program
b) Radio channel not
synchronized
c) FM receiver, e.g. MyLink
is off
d) The MicroLink
receiver is not properly
connected

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Troubleshooting
Situation
Insufficient operating range
Radio interference
A second person’s voice is audible
Remote-controllable Phonak hearing
aids do not respond
Remedy
Make sure the antenna
is not folded together or
knotted.
Ask your hearing care
professional to change the
radio channel in ZoomLink
and the default channel in
the FM receivers.
Ask your hearing care
professional to change the
radio channel in ZoomLink
and the default channel in
the FM receivers.
Hold ZoomLink
closer to the hearing
instruments when
switching it on (ideally
20 cm, 8 inches).
Most probable cause
Antenna folded
or knotted
Extraneous cause:
radio antenna or similar
interfering devices
nearby.
Another hearing aid
user is using the same
FM channel.
ZoomLink and hearing
instruments are too far
apart when ZoomLink
is switched on.

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Switch settings on MicroMLxS
For correct MicroMLxS switch settings for use
with Phonak hearing instruments, please refer to the
respective hearing instrument user guide.
For all other hearing instrument brands, the MicroMLxS
switch setting depends on the type of the hearing
instrument.
Ask your hearing care professionals about the right
switch settings for your hearing instruments.
Setup of FM receivers
Users of Phonak hearing instruments should check
recommended settings of the FM receivers in the
respective hearing instrument user guide.
Default channel
MyLink and MicroLink receivers are programmed with
a default channel which activates at startup. It can be
modified at Phonak service centers.
Channel synchronization
ZoomLink can change your MyLink or MicroLink receiver
channel directly “over the air” within a distance of 20 cm
(8 inches). This feature ensures ZoomLink and the
MyLink or MicroLink receivers use the same radio channel.
Standby mode
This function helps economize on power. Whenever you
switch off the transmitter, about 40 seconds later, your
MyLink or MicroLink receivers automatically enter the
standby mode. They switch to normal FM operation
automatically, when ZoomLink is switched on again.