Phonak TelCom User manual

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at www.DeafEquipment.co.uk
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hearing systems
TelCom
User Guide 0681 !

Contents
Page
Welcome to the Phonak world of FM communication! 2
What is TelCom 3
Installation guide 4
Use of the TelCom 10
Status Indicator 13
Troubleshooting 14
Warning 19
Declaration of conformity 20
Phonak distributors worldwide 22
Service and warranty 23

Description
1. Main switch (I/0)
2. Telephone switch
3. Audio socket
4. Telephone socket
5. 9V AC socket
6. Status Indicator
7. Label
8. Frequency number (manually written)
3
4
7
8
5
2
6
1

Welcome to the Phonak world of FM communication!
Thank you for choosing the TelCom FM transmitter.
The TelCom is a high-quality Swiss made product from Phonak, a world leader in
hearing technology, innovation and reliability. It enhances communication on the tele-
phone and optimizes hearing when watching television, or listening to other audio
equipment (e.g. radio, CD player, personal computer,...).
The wireless TelCom FM transmitter (FM = Frequency Modulation) sends the sound
(e.g. television or telephone) to the FM receivers on the hearing instruments of the
person listening.
We recommend that you read this manual carefully to fully benefit from the many
TelCom features. With proper care and usage, your TelCom will support your listening
and communication needs for many years.
Phonak – the leader in FM communication.

3
What is TelCom
• TelCom is a stationary FM transmitter.
• It boosts the sound from television or any other audio equipment
(e.g., Personal Computer, CD-player, radio) without disturbing others.
• It allows you to hear the telephone ringing at any time.
• The television sound is switched off automatically when the telephone is answered.
• The person calling can be heard loud and clear.
• When the telephone receiver is replaced, the television sound will return auto-
matically.
• To use this system hearing instruments fitted with FM receivers are required.

4
Installation guide
1. TelCom
2. AC power supply with cable*
*The design of this accessory may vary depending on the country.
21

3. Audio cable (3 m, 9 feet)
4. Telephone cable (5 m, 15 feet)
5. Double connector* (splitter) for parallel connection of TelCom and telephone
*The design of this accessory may vary depending on the country.
5
3 54

6
Note: In case of questions arising during the installation, go to the troubleshooting
guide on page 13.
1. Find a convenient place for the TelCom (e.g. near the telephone, on a table, on a
shelf, or even on top of the television).
2. Plug the power supply into the wall socket and into the TelCom socket . Switch
on the main switch of TelCom. The Status Indicator shines green as soon as the main
switch is on.
B
A
B
A

7
C ED
3. (If you intend to use the TelCom only for television, proceed directly to step 4 on
page 8.) Unplug your telephone cable from the wall socket and plug in the double
connector . Then plug your telephone cable into the double connector. Remove
the telephone cable from the cardboard box and also plug it into the double
C
connector . Plug the other end into the TelCom socket .
E
D

8
4. Plug the audio cable into the television headphone socket* . Plug the other end
F
of the audio cable into the TelCom audio socket . When you switch on the
television, the Status Indicator will change to yellow. Please note that it can take up
to 45 seconds until the color changes. Your TelCom is now ready to operate.
*or any other equipment having an audio output, e.g., radio, CD player, personal computer
G
FG

9
If you do not find the audio output on your television, please consult the television
userguide or ask at your local television shop.
Important: with some television models the loudspeakers are turned off as soon as the
headphone socket is used. (See page 14 “Troubleshooting”)

10
Use of the TelCom
In order to use the TelCom with telephone and television, install it as described in
Installation guide (page 4). Hearing instruments with attached FM receivers should also
be worn.
• If the television is switched on, the sound is heard directly through the TelCom.
• If the telephone rings, the ringing signal will be heard through the TelCom
simultaneously.

11
yellow (ON)
12
yellow + red (OFF)
Telephone switch
Telephone switch
If the telephone switch is on: When the telephone is answered, the television sound
1
2
through the TelCom is automatically switched off. The person calling can now be
heard loud and clear. When the telephone receiver is replaced, the television will
automatically be heard at the original level.
If the telephone switch is off: When the telephone is answered by another person,
the telephone switch should be switched off before the telephone is answered. You
will not be disturbed by the telephone conversation and can continue to enjoy the
television.

Summarized benefits:
• Clear sound while watching television without disturbing noise
• Sound from audio equipment, speech over telephone, and even the telephone
ringing signal heard through FM
• The audio signal level
– is automatically switched off when the telephone is picked up
– automatically comes back if the telephone is hung-up
• Fully automatic operation once the system is installed
• Ready to operate 24 hours a day, 7 days a week
• No cabling between the TelCom and the FM receivers
• High-quality Swiss made equipment with high-tech design
12

13
The Status Indicator shows you the actual status of the TelCom.
no color Power off
Green Standby
Green/red Standby, telephone signal switched off
Yellow Audio or telephone signal transmitting
Yellow/red Audio signal transmitting, telephone signal switched off
Status Indicator
Status Indicator

14
Troubleshooting
Situation
The telephone or audio cable
is not long enough.
The audio output of the
television is a 6.3 mm socket.
Action
Telephone or audio cables of the required length can be
bought in electrical stores. Make sure you buy the same
cable type as the one provided with the TelCom.
Contact your local television shop to get a 3.5 mm/
6.3 mm adapter.

15
Action
Check that the main switch of the TelCom is on. Check
that the cables are plugged into the correct socket or
try another power socket. If this does not solve the
problem, please contact your hearingcare professional.
Situation
Status Indicator does not
shine green, yellow, or red.

16
Situation
No sound from the television
loudspeakers when the audio
cable is plugged into the
audio output socket from the
television. Sound through the
TelCom can be heard.
Action
Consult your television user guide to change the tele-
vision settings or contact your local television shop.
They can easily change the settings of the television
so that the audio output and loudspeakers can work
simultaneously.

17
Situation
No sound through FM but the
Status Indicator shines yel-
low or yellow/red.
No sound through FM and
the Status Indicator shines
green or green/red when the
television is on.
Action
Make sure your hearing instruments/FM receivers are
switched on and the batteries from your hearing
instruments are still working. If this does not solve the
problem, please contact your hearingcare professional.
Check the volume of the television audio output. It
must not be off or very low.