Pitney Bowes AddressRight DA Series Manual

Operator Guide
International English Version
AddressRight
™
DA Series Printer
DA80F

NOTICE
The use of this information by the recipient or others for purposes other
than the repair, adjustment or operation of Pitney Bowes equipment may
constitute an infringement of patent and/or other intellectual property
rights of Pitney Bowes or others. Pitney Bowes assumes no responsibility
for any such use of the information. Except as provided in writing, duly
signed by an officer of Pitney Bowes, no license, either express or
implied, under any Pitney Bowes or any third party’s patent, copyright, or
other intellectual property rights is granted by providing this information.
SV61722 Rev. D 01/08
©2008 Pitney Bowes Inc. All rights reserved.
This book may not be reproduced in whole or in part in any fashion or
stored in a retrieval system of any type or transmitted by any means,
electronically or mechanically, without the express written permission of
Pitney Bowes.
We have made every reasonable effort to assure the accuracy and
usefulness of this manual, however we can not assume responsibility
for errors or omissions or liability for the misuse or misapplication of our
products.
Envelope Designer and SmartMailer are registered trademarks of
Pitney Bowes, Inc. Microsoft and Windows are trademarks or registered
trademarks of Microsoft Corporation.
Conforms to the following:
FCC Rules
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will
be required to correct the interference at his own expense.
For USB interface to a computer, use only a shielded USB cable.
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

It is certified that the Addressing System complies with all
applicable Directives of the European Union.
Use only shielded USB cables for connecting to other devices.
Use only a shielded mains cable for AC connection.
For a formal Declaration of Conformity please contact Compliance
Engineering.
WARNING: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.

iiiSV61722 Rev. D
Table of Contents
Contact Information list
USA Contacts ...........................................................v
Canada Contacts......................................................v
Other Country Contacts............................................v
1 • Introduction
Welcome to the DA80F Printer..............................1-2
Using This Guide ...................................................1-2
System Requirements ...........................................1-2
Getting Help...........................................................1-3
Printer Options.......................................................1-3
Important Safety Notes..........................................1-4
Printer Parts and Locations ...................................1-6
2 • Printer Basics
Printer Features Overview.....................................2-2
Setting Up A Job ...................................................2-4
Optional Power Stacker.......................................2-10
Using the Control Panel.......................................2-14
Using the Menus..................................................2-15
Printer Driver Software ........................................2-22
3 • Printer Maintenance
Replacing the Print Cartridge(s) ...........................3-2
Removing Old Print Cartridge(s) ..........................3-2
Installing New Print Cartridge(s)............................3-3
Prolonging the Life of Ink Cartridges ....................3-4
Preventive Maintenance ........................................3-5
Print Quality Problems...........................................3-6
Purging the Print Heads ........................................3-7
Cleaning the Exit and Entry Idler Rollers ..............3-8
Cleaning the Sensors ...........................................3-8
Cleaning the Wipers .............................................3-9
Cleaning the Printer Floor ...................................3-10
Table of Contents

Table of Contents
iv SV61722 Rev. D
Performing A Print Head Alignment .....................3-11
4 • Troubleshooting
Error Codes ...........................................................4-2
Problems and Solutions.........................................4-3
Feed Problems ......................................................4-3
Print Quality Problems...........................................4-5
Interface Problems ................................................4-7
Motor Problems .....................................................4-7
Memory Problems .................................................4-8
Appendix A • Specifications
Equipment Specifications .................................... A-2
Material Specifications.......................................... A-5
Appendix B • Delivery Point Bar Coding
Delivery Point Bar Coding(US mail markets only) A-2
ZIP+4+2 (11 digit bar code) ................................. A-2
ZIP+4+3 (12 digit bar code)................................. A-2

vSV61722 Rev. D
Contact Information list
USA Contacts
Product Name - DA80F
• For frequently asked questions, go to: www.pb.com and click on
Customer Support.
• To place requests for service or training, go to: www.pb.com and
click on My Account.
• To order supplies and accessories, call the Supply Line™ at:
1.800.243.7824 or go to: www.pb.com and click on Online
Store.
• To view and pay invoices online, go to: www.pb.com and click on
My Account.
• To view inventory, go to: www.pb.com and click on My Account.
• To view material safety data sheets, call the Pitney Bowes
Supply Line™ at: 1.800.243.7824 or go to: www.pb.com and
click on Customer Support.
• For direct questions, call: 1.800.522.0020. Customer Service
Representatives are available Monday through Friday,
8:00 AM - 8:00 PM ET.
Canada Contacts
Product Name - DA80F
• For frequently asked questions or to order supplies, go to:
www.pitneybowes.ca
• For direct questions, call: 1.800.672.6937. Customer Service
Representatives are available Monday through Friday, 8:30 AM
- 4:00 PM ET.
Other Country Contacts
Contact information is given in a separate publication supplied with
the product.

Contact Information List
vi SV61722 Rev. D

1-1SV61722 Rev. D
1 • Introduction
The DA80F is a versatile, easy-to-use, high speed desktop
printer designed for addressing applications. This chapter
explains what's in this guide, and tells you how to order
supplies and where to get more information about using your
DA80F.
Welcome to the DA80F Printer...........................................1-2
Using This Guide ................................................................1-2
System Requirements ........................................................1-2
Getting Help........................................................................1-3
Online Help ..................................................................1-3
Printer Options....................................................................1-3
Important Safety Notes.......................................................1-4
Other Informational Cautions .......................................1-5
Printer Parts and Locations ................................................1-6

1 • Introduction
1-2 SV61722 Rev. D
Welcome to the DA80F Printer
The DA80F ink jet printer is a high speed desktop printer used to
print addresses, graphics and other information, on a wide range
of material of various sizes, construction and composition. You can
define the font, placement, barcode characteristics, and print quality
for your addresses.
Using This Guide
Refer to this guide for information about printer setup, operation and
troubleshooting. It is divided into the following chapters:
Chapter 1, Introduction - Contains an overview of the Operator
Guide, help resources, safety information, as well as printer parts
and locations.
Chapter 2, Printer Basics - Explains how to set up your printer to
run a job.
Chapter 3, Printer Maintenance - Describes how to keep the printer
clean and functioning properly.
Chapter 4, Troubleshooting - Contains a list of possible problems
and their solutions.
Appendix A, Specifications - Provides hardware and material
specifications. Your printer will run at it's best when your material
conforms to our specifications.
Appendix B, Glossary - Explains the meanings of common terms
used with address printing equipment.
Index - Provides a quick guide to finding topics in this book.
System Requirements
In order to operate the printer with your computer, your system must
meet the following requirements:
CPU: Pentium III 500 MHZ or greater,
Memory: 500 MB minimum
Operating System: Windows 2000/XP or Windows Server 2003
Printer Cable: USB or on a LAN with Ethernet patch cable.

Introduction • 1
1-3SV61722 Rev. D
Getting Help
As you use your printer, there may be times when you need help
to solve a specific application problem, or you may want additional
information about printer operation.
Refer to the Contact Information List at the front of this guide for
more information or in the separate contact sheet supplied with your
printer.
Online Help
The Print Driver for your printer has a built-in help system. To get to
the help system for the printer driver, click on properties from within
the print dialog box. To get a description of any of the items in that
dialog box right-click on the item to access the What's This? help
button. Click the What's This? help button to view an explanation of
the item in question.
If you're using programs such as Envelope Designer™or
SmartMailer™, press the F1 key while you're using the program
to display information about the open screen. Select the Help
menu to display a list of topics or search for a term. Refer to the
documentation supplied with these programs for more information.
Printer Options
There are several options available for your addressing printer, such
as ink drying equipment which may reduce smudging on glossy
stock, stackers, and envelope designing software.
NOTE: The availability of software varies by country. Refer to your
printer supplier for details of software available to you.

1 • Introduction
1-4 SV61722 Rev. D
Important Safety Notes
Follow the normal safety precautions for all office equipment:
• Use only Pitney Bowes approved supplies, in particular aerosol
dusters. Improper storage and use of aerosol dusters or
flammable aerosol dusters, can cause an explosive-like condition
that could result in a personal injury and/or property damage.
Never use aerosol dusters labeled flammable and always read
instructions and safety precautions on the duster container label.
• To obtain supplies, please contact our Supply Line™ to place
orders. Material Safety Data Sheets can be obtained on the web
or from our Supply Line™. Refer to the Contact Information List
for more information.
• Use the power cord supplied with the printer and plug it into a
properly grounded wall outlet located near the printer and easily
accessible. Failure to properly ground the printer can result in
severe personal injury and/or fire
• Avoid touching moving parts or materials while the printer is in
use. Keep hands, loose clothing, jewelry and long hair away from
all moving parts.
• Do not remove covers or defeat safety interlock switches. Covers
enclose hazardous parts that should only be accessed by
properly trained service personnel. Immediately report to service
any damaged or non-functioning components that renders the
unit unsafe.
• Place the unit in an accessible location to allow for proper
venting of the equipment and to facilitate servicing.
• The power cord wall plug is the primary means of disconnecting
the printer from the AC supply.
• Do not use an adapter plug on the line cord or wall outlet.
• Do not remove the ground pin from the line cord.
• Do not route the power cord over sharp edges or trap between
furniture.
• Ensure there is no strain on the power cord and that it does not
become jammed between the equipment, walls or furniture.
• Be certain the area in front of the wall receptacle into which the

Introduction • 1
1-5SV61722 Rev. D
printer is plugged is free from obstruction.
• Before clearing a jam, be sure printer mechanisms come to a
stop.
• When removing jammed material, avoid using too much force to
protect against minor personal injury and damaging equipment.
• To prevent overheating, do not cover the vent openings.
• Operation of this equipment without periodic maintenance will
inhibit optimum operating performance and could cause the
equipment to malfunction. Contact your printer supplier for
required service schedule.
• Read all instructions before attempting to operate the equipment.
• Use this equipment only for its intended purpose.
Other Informational Cautions
NOTES:
• In case of an ink spill, leaking ink, or excessive ink
accumulation, immediately disconnect the power cord plug
from the wall outlet and call your printer supplier for a cleaning.
• Always follow the specific occupational safety and health
standards for your workplace.
• Avoid using wall outlets that are controlled by wall switches,
or shared with other equipment. If a wall outlet controlled by
a wall switch is used, mail could be interrupted if the printer is
plugged in when the wall switch is used to turn power off.
WARNING! THIS EQUIPMENT MUST BE
EARTHED. The socket outlet should be near to the
equipment and should be easily accessible.

1 • Introduction
1-6 SV61722 Rev. D
Bin Extension
Side Guide
Material Thickness
Adjustment Knob
Input Guide Angle
Adjustment Knob
Input Guide
Control Panel
Print Station
Cover
Feed Rollers
Feed Ramp
Adjustment Knob
Feed Ramp
Printer Parts and Locations
The figures below calls out key machine components, each of which
is briefly described in the text that follows. Refer to the figure below
for component location.
Front Top
Cover
Separator
Assemblies
Input Area
Measuring
Scale for Quick
Reference
Operator Guide
Holder

Introduction • 1
1-7SV61722 Rev. D
USB Connector
Exit Roller
Print Head
Assembly
Print Head
Assembly Clamp
Knob
On/Off Switch
Power Cord
Receptacle
Print Head
Assembly
Locking Screw
Exit Idler
Rollers
Optional OEM Device
Interface Connector
Print Location
Plate
Ethernet Connector
Optional interface for external feeders
and stackers

1 • Introduction
1-8 SV61722 Rev. D
Bin Extension - Extends the height of the stacking area.
Control Panel - Use the control panel buttons to access printer
menus, define print options, run the print job, and turn the
printer on and off line. If you have the print driver loaded on your
computer, you can easily perform these functions from within
your application.
Ethernet Connector - Used to connect the printer to a PC.
Exit Idler Rollers - Guide the material out of the printer.
Exit Roller - Drives the printed material as it exits the printer.
Feed Ramp - The feed ramp adds a gentle slope to the material
stack to help feeding.
Feed Ramp Adjustment Knob - Adjust the position of the feed ramp
to the input guide using this knob.
Feed Rollers - When you switch from one material type to another,
you need to set the gap between the separator assemblies and
the feed rollers before printing begins.
Front Top cover - External cover for the feed input area.
clarity of the printing.
Input Area - Where you stack material for printing. You'll make most
setup adjustments in this general area.
Input Guide - Supports the material stack. Adjust the feed angle to
accomodate the weight of the material you're running.
Input Guide Angle Adjustment Knob - Locks the input guide in
position.
Measuring Scale for Quick Reference - Use this scale to assist you
in aligning your print image to your material.
Material Thickness Adjustment Knob - The material thickness
knob sets the distance between the print heads and the material.
Use it to compensate for different material thicknesses and to
increase clarity of the printing.
On/Off Switch - Powers the printer on and off.
Operator Guide Holder - Store your operator guide here for easy
access.
Optional OEM Device Interface Connector - Used to connect the
printer to an optional OEM device.
Optional Interface for Feeders and Stackers - Used to connect
external feeders or stackers to the printer.

Introduction • 1
1-9SV61722 Rev. D
Power Cord Receptacle - Attach the power cord adaptor provided
with your printer here.
Print Station Cover - External cover encasing the material exit and
print head areas.
Print Head Assembly Locking Screw - Use to unlock the print
head assembly so that it pivots for cleaning.
Print Head Assembly - The part of the printer that holds the ink
cartridges and prints on the material.
Print Head Assembly Clamp Knob - Use this knob to move and
lock the print head assembly into position for printing.
Side Guide - Helps confine the stack. Adjust to the width of your
material plus 1/16" (2mm) clearance.
USB Connector - Used to connect the printer to a PC.

2-1SV61722 Rev. D
This chapter lists some printer specifications and describes
step by step instructions for running mail.
2 • Printer Basics
Printer Features Overview..................................................2-2
Setting Up A Job ................................................................2-4
1. Setting the Separator Feed Gap ..............................2-5
2. Centering the Input Guide Under the Material .........2-6
3. Setting the Feed Angle.............................................2-6
4. Setting the Feed Ramp ............................................2-7
5. Positioning the Side Guide.......................................2-7
6. Adjusting the Media Thickness Knob .......................2-8
7. Setting the Print Head Assembly Position................2-9
8. Positioning the Output Stacker .............................2-10
Optional Power Stacker .............................................2-10
9. Printing a Test Piece ..............................................2-11
10. Loading Material ..................................................2-12
Using the Control Panel....................................................2-14
Using the Menus...............................................................2-15
Using the Main Menu .................................................2-16
Using the Setup Menu ...............................................2-18
Using the Service Menu.............................................2-20
Printer Driver Software .....................................................2-22
Selecting Printer Properties .......................................2-22

2 • Printer Basics
2-2 SV61722 Rev. D
Printer Features Overview
This chapter provides a brief overview of the printer features.
Refer to Appendix A, Specifications, for detailed specifications for
the printer, including specific requirements for using each type of
material.
Speed (pieces per hour)
Printer speed refers to the number of pieces of mail that can be
processed in an hour. The printer can process up to 22,000 #10
or DL envelopes per hour, depending on print quality setting and
material being used.
Print Quality Settings
Super Draft (SDft): horizontal print density is at 150 dpi
Draft (Dft): horizontal print density is at 200 dpi
Letter (Ltr): horizontal print density is at 300 dpi
Executive (Exec): horizontal print density is at 600 dpi
Light Mode "On", vertical print density is at 300 dpi
Light Mode "Off", vertical print density is at 600 dpi
Internal Fonts
14 (15 including Code 3 of 9 Barcode). See Specifications Chapter
for more detailed information.
Font Size
Font size refers to the size of each typeface. The printer uses from 4
to 144 point size for internal or downloaded fonts.
Effective Print Area
The printer can print an area 1.5" (38.1mm) high across the width of
the material.

Printer Basics • 2
2-3SV61722 Rev. D
Media Size
The printer can print on the following range of material sizes.
Approved Media Types
The printer can be used with booklets, catalog envelopes, postcards,
self mailers, catalogs, paper and envelopes (All envelopes must be
without windows and unsealed). Any folded material needs to be
tabbed. See Specifications Chapter for more detailed information.
All envelopes should be loaded so the side to be printed faces up,
flap faces down, stacked to feed with the left or right edge first. See
example that follows.
If running an inverted job (image prints upside down on media) your
envelopes will load like the example below.
This Side Prints
This Side Prints
Feed Edge
feeds into
printer.
Feed Edge
feeds into
printer.
Flap down, close to operator
Example of Normal Orientation
Flap down, close to operator
Flap down, and away
from operator
This Side Prints
This Side Prints
Feed Edge
feeds into
printer.
Feed Edge
feeds into
printer.
Example of Inverted Orientation
Flap down, and away
from operator
Width Height Thickness
Minimum 5.78" (147 mm) 3.9" (99 mm) .003" (.076 mm)
Maximum 14" (355.6 mm) 15.5" (393.7 mm) .25" (6.3 mm)

2 • Printer Basics
2-4 SV61722 Rev. D
Setting Up A Job
Setting up a print job means adjusting the printer to accommodate
the width, height, thickness and weight of your material.
There are two things that determine how reliably your printer feeds:
the setup adjustments and the quality of your material. A good
setup minimizes misfeeds and jams. And your printer will perform
at it's best when you run material that falls within our published
specifications. See Appendix A for complete material specifications.
IMPORTANT NOTE: Following all of the setup steps in this
chapter will help ensure quality print results.