Planet Networking & Communication VIP-251T User manual

Desktop SIP IP Phone
VIP-251T
User’s manual
Version 1.0
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Copyright
Copyright (C) 2011 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
WEEE Warning
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parately.
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE se
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware
and software products by their trade names. In most, if not all cases, their respective companies claim these
designations as trademarks or registered trademarks.

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Revision
User’s Manual for PLANET SIP IP Phone:
Model: VIP-251T
Rev: 1.0 (2011, January)
Part No. EM-VIP251TV1.0

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TABLE OF CONTENTS
Chapter 1 Introduction.......................................................................... 7
Overview............................................................................................................................7
Package Content...............................................................................................................8
Physical Details.................................................................................................................8
Front View and Keypad function................................................................................8
Rear View .................................................................................................................10
Get Familiar with LCD.............................................................................................10
Chapter 2 Preparations & Installation................................................ 12
Physical Installation Requirement................................................................................12
Administration Interface ...............................................................................................14
Web configuration access:........................................................................................14
Chapter 3 Network Service Configurations....................................... 15
Configuring and monitoring your IPPhone from web browser................................15
Overview on the web interface of IP Phone.............................................................15
Manipulation of IP Phone via web browser .............................................................15
WAN IP address configuration via web configuration interface..............................16
Chapter 4 Configuration From Button............................................... 18
Information.....................................................................................................................18
Menu Item Introduction............................................................................................18
How to configurate from Menu................................................................................19
View Phone IP and Number .....................................................................................20
Chapter 5 Initial Connecting and Settings ........................................ 21
Connect the phone ....................................................................................................21
Initial Setting ............................................................................................................22
Static mode...............................................................................................................22
DHCP mode..............................................................................................................22
PPPoE mode.............................................................................................................22
Chapter 6 Calls..................................................................................... 24
Make Phone Calls.....................................................................................................24
Answer Calls ............................................................................................................25
Call Log....................................................................................................................25
Short message (SMS)...............................................................................................26
Volume Settings........................................................................................................26
Mute when making a call .........................................................................................26
Call Hold ..................................................................................................................26
Call Waiting..............................................................................................................26
Call Transfer.............................................................................................................26

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Three Way Conference.............................................................................................27
Chapter 7 Configuration from WEB ................................................... 28
System Status............................................................................................................28
Network Configuration.............................................................................................28
WAN settings............................................................................................................28
LAN settings.............................................................................................................30
DHCP Server settings...............................................................................................30
MAC Clone settings .................................................................................................31
VPN settings.............................................................................................................32
SIP Protocol Settings_SIP-1 Setting.........................................................................33
Supplement Service Settings....................................................................................34
Media Settings..........................................................................................................35
Other Settings...........................................................................................................36
General Settings........................................................................................................37
Advanced Settings_QoS Settings.............................................................................37
Dial Rule...................................................................................................................38
Other Settings...........................................................................................................41
Equipment Manage_ Device Manage ......................................................................41
Upgrade Software.....................................................................................................42
Volume Settings........................................................................................................43
SNMP .......................................................................................................................43
TR-069 Settings........................................................................................................43
Provision...................................................................................................................44
Cert Management .....................................................................................................46
Phonebook................................................................................................................46
User Manage.............................................................................................................46
System Log...............................................................................................................47
Reboot.......................................................................................................................47
Relogin .....................................................................................................................48
Chapter 8 Provision Testing ............................................................... 49
TFTP testing .............................................................................................................49
HTTP testing.............................................................................................................49
HTTP Server.............................................................................................................50
HTTPS server...........................................................................................................51
HTTP testing.............................................................................................................52
HTTPS testing ..........................................................................................................52
Appendix A Voice communications...............................................................................53
Case 1: Voice communication via SIP IP PBX _IPX-300........................................53
Case 2: Call Forward Feature_IP to IP Forward.......................................................54
Appendix B The method of operation guide................................................................56

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Call Transfer.............................................................................................................56
3-Way Conference....................................................................................................56
Call Waiting..............................................................................................................56
Appendix C VIP-251T Specifications ...........................................................................57

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Chapter 1
1
Introduction
Overview
PLANET continues to bring innovation to the Voice over IP communications market with cutting edge
products and Internet telephony manufacturing experience. For a cost-effective and high performance
VoIP communications today, PLANET introduces the desktop SIP IP Phone, VIP-251T, to fulfill the VoIP
deployment needs from ITSP, enterprises to home.
The VIP-251T features high-quality speakerphone technology and provide various voice services
including speaker on / off, call hold and call transfer with user-friendly speed dial button design. it also
has additional features such as built-in DHCP clients, password-protected machine management, LCD
menu display, speed-dial keys, last number redial, incoming message indicator and user-intuitive web
administration system.
The VIP-251T brings the benefits of VoIP technologies to your daily life. It is the SIP IP phone featuring
self-contained, service-integrated, intelligent phone functions, and powerful voice processing. The
VIP-251T can effortlessly deliver toll voice quality equivalent to the regular SIP protocol connections by
utilizing cutting-edge Quality of Service, echo cancellation, comfort noise generation (CNG) and voice
compensation technology. Meanwhile, the dual Ethernet interfaces on the IP Phone allow users to
install it in an existing network without interfering with desktop PC network connections. The VIP-251T
is an ideal solution for office / home use as well as for Internet Telephony Service Provider (ITSP).
Product Features
•SIP 2.0 (RFC3261) compliant
•G.711A, G.711U and G.729 voice codec
•Supports STUN, Outbound Proxy
•Supports up to 2 Proxy server registrations
•3-Way Conference / Caller ID
•Built-in phone book
•Call Hold / Waiting / Transfer / Forward
•VAD / CNG / AEC / PLC / AJB /AGC
•Incoming / Outgoing / Miss Call record
•QoS / NAT / DHCP Server
•Auto-Provisioning / TR-069
•Web / Keypad management

Package Content
The contents of your product should contain the following items:
VoIP IP Phone
Power adapter
Quick Installation Guide
User’s Manual CD
RJ-45 cable x 1
Physical Details
The following figure illustrates the front/rear panel of IP Phone.
Front View and Keypad function
Front Panel of VIP-251T
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Keypad Description
1 LCD Display Menu and all status shall be displayed for users.
2 Phone Book
Enter the phone book selection.
3 Call Log Enter the call log menu, including Incoming, Outgoing, Missed
three selections.
4 MSG
Enter the short message mode
5 Pick Up To pick up other ringing phone call in same LAN (SIP-1 supported,
SIP-2 unsupported)
6 Delete
Delete a character when in text editing mod
7 Mute Press this key when in conversation, you can hear the other side,
and the other side can not hear you.
8 3 Way Call Press this button can make conference function.
9 Transfer To transfer an active call (incoming call answered or outgoing call
accepted) to another devices.
10 DND
Enable/Disable the DND function.
11 * “*” is used as “.” when making a Direct IP call.
12 # (Send)
End dialing when you dial the number
13 Hold To hold the conversation.
14 Redial
Press to dial the last dialed number when the IP Phone is
off-hooked.
15 Menu To bring out the menu selection while IP Phone is in idle state.
16 Enter
To be used as confirm configuration or enter sub-menu.
17 Cancel Press Cancel to back to up-level menu.
18 Line Switch
Hanging on or pick up headset, pressing to switching between
Line 1 and Line 2.
19 Vol △/ Vol ▽To move the sub-menu selection, or adjust the volume.
20 Hand Free
To switch between the usage of the handset and the speaker
devices.

Rear View
Rear Panel of VIP-251T
1 DC 5V 5V DC Power input outlet
2 WAN
RJ-45 connector, for Internet access, connected directly to
Switch/Hub through straight CAT-5 cable.
3 LAN RJ-45 connector, to maintain the existing network structure,
connected directly to the PC through straight CAT-5 cable
L Note
Use only the power adapter shipped with the unit to ensure
correct functionality
Get Familiar with LCD
1
Display of the LCD
The center of the LCD displays the day, the date and the time
The left bottom of the LCD displays the Display Name set in the
configuration.
2
This icon displays the WAN Network Status. It indicates the
physical WAN network is connected.
3
This icon displays the WAN Network Status. It indicates the
physical WAN network is unconnected.
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4
This icon displays the LAN Network Status. It indicates the
physical LAN network is connected.
5
This icon displays the LAN Network Status. It indicates the
physical LAN network is unconnected.
6
The icon displays the register Status.
It indicates the phone is registered.
7
The icon displays the register Status.
It indicates the phone is unregistered.
8
The icon shows new SMS.
If short massage exists and still unreaded, the icon appears. If
no short massage, this icon disappears and this area is empty.
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Chapter 2
Preparations & Installation
Physical Installation Requirement
Step 1: Handset Connection
Plug Handset Core with Handset and Handset Jack.
Step 2: Connecting Power Adapter and Network
Í Note
Use only the power adapter shipped with the unit to ensure
correct functionality.
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Step 3: Computer Network Cable
Plug RJ-45 Cable with WAN port and Switch/Hub
Step 4: Computer Network Setup
Plug RJ-45 Cable with LAN port and Computer
Step 5: Login Prompt
Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where
is being used for the IP Phone by default). If you don’t know how to do this, please ask your network
administrator.Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this
address in the address bar of web browser). You’ll be prompted to input password: admin
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Administration Interface
The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and
administration. Key pad administration also available for simple configuration.
Web configuration access:
To start IP Phone web configuration, you must have one of these web browsers installed on computer
for management
•Microsoft Internet Explorer 6.0.0 or higher with Java support
Default IP address of IP Phone is 192.168.0.1. You may now open your web browser, and insert
http://192.168.0.1 in the address bar of your web browser to logon IP Phone web configuration page.
IP Phone will prompt for logon password, please enter: admin to continue machine administration.
In order to connect machine for administration, please
locate your PC in the same network segment (192.168.0.x)
of IP Phone. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.
Í Note
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Chapter 3
Network Service Configurations
Configuring and monitoring your IP Phone from web browser
The IP Phone integrates a web-based graphical user interface that can cover most configurations
and machine status monitoring. Via standard, web browser, you can configure and check machine
status from anywhere around the world.
Overview on the web interface of IP Phone
With web graphical user interface, you may have:
More comprehensive setting feels than traditional command line interface.
Provides user input data fields, check boxes, and for changing machine configuration settings
Displays machine running configuration
To start IP Phone web configuration, you must have one of these web browsers installed on computer
for management
Microsoft Internet Explorer 6.0.0 or higher with Java support
Manipulation of IP Phone via web browser
Log on IP Phone via web browser
After TCP/IP configurations on your PC, you may now open your web browser, and input
http://192.168.0.1 to logon IP Phone web configuration page.
IP Phone will prompt for logon password: admin
IP Phone log in page
When users login the web page, users can see the IP Phone system information like firmware version,
company…etc in this main page.
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IP Phone main page
WAN IP address configuration via web configuration interface
Execute your web browser, and insert the IP address (default: 192.168.0.1) of VIP in the address bar.
After logging on machine with password (default: admin), browse to “Network Configuration” -->
“WAN” configuration menu:
Parameter Description
IP address WAN IP address of IP Phone
Default: 192.168.0.1
Subnet Mask WAN mask of IP Phone
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Default: 255.255.255.0
Default Gateway Gateway of
IP Phone
Default: 192.168.0.254
After confirming the modification you’ve done, Please click on the Submit button to apply settings and
browse to “Save & Reboot” menu to reboot the machine to make the settings effective.
Connection Type Data required.
Fixed IP
In most circumstances, it is no need to configure the DHCP
settings.
DHCP client The ISP will assign IP Address, and related information.
PPPoE
The ISP will assign PPPoE username / password for Internet
access,
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L Hint
Please consult your ISP personnel to obtain proper PPPoE/IP
address related information, and input carefully.
If Internet connection cannot be established, please check
the physical connection or contact the ISP service staff
for support information.
Save Modification to Flash Memory
Most of the IP Phone parameters will take effective after you modify, but it is just temporary stored on
RAM only, it will disappear after your reboot or power off the IP PHone, to save the parameters into
Flash ROM and let it take effective forever, please remember to press the Save & Reboot button after
you modify the parameters.

Chapter 4
Configuration From Button
Information
You can browse and modify the phone’s IP address, ringing, software information, default settings and
reboot and so on.
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Menu Item Introduction
The below table list Menu items which VIP-251T included:
Main menu Menu Item (LCD display) Submenu Items(LCD display)
1.1. SEND
1.2. RECEIVED BOX
1. TEXT MESSAGE
1.3. SENT BOX
2. QUICK CONFIG 2.1. Account
3.1.1. STATIC
3.1.2. DYNAMIC
3.1. LAN
3.1.3. PPPoE
3.2.1. ENABLE
3.2. NAT
3.2.2. DISABLE
3.3.1. ENABLE
3. NETWORK
3.3. STUN 3.3.2. DISABLE
4.1.1. PESSWORD
4.1.2. ACCOUNT
(The MAX length is 19)
4.1.3. DISPLAY
(The MAX length is 19)
4.1. SIP ACCOUNT
4.1.4. MY TEL NIMBER
(The MAX length is 19)
4.2.1. SIP DOMAIN
4.2.2. SIP PROXY
4.2.3. SIP SBC SERVER
4.2.4. SMS DOMAIN
4.2.5. SMS PROXY
4. ACCOUNT
(default password:0000) 4.2. SERVER
4.2.6. SMS SBC SERVER
5. SERVICE 5.1. LANGAUGE 5.1.1. ENGLISH
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5.1.2. BELLTYPE LIST 1~N
5.1.3. ENABLE or DISABLE
5.2. BELL TYPE
5.3. CALL WAITING
5.4. AUTO AREACODE
5.5. CALL FORWARD
5.6. HOTLINE
5.7. ALARM
5.8. LOCAL TIME
6.1. DOMAIN MODE
6.2. CARRY PORT INFO
6. ADVANCE
6.3. SIP PORT
7.1. SET DEFAULT
7.2. SW UPGRADE
7.3. HANGE PWD
7.4. SET BACKLIGHT
7.5. SET CONTRAST
7.6. WEN LOGIN
7. MANAGE
7.7. WEB PORT
8. STATUS
9. REBOOT
How to configurate from Menu
1. When the phone is on-hook, press the “MENU” button to enter Main menu.
2. Press the “UP/VOL+” or “DOWN/VOL-" buttons to browse Menu Items.
3. Press the “ENTER” button to enter the submenu of the right item, and you can see the changed
value in the LCD.
4. Press the “UP/VOL+” or “DOWN/VOL-" buttons to select Submenu Items you need to set, and
you can also select it with the corresponding digit buttons in the buttonboard.
5. Press the “ENTER” to confirm and save.
Note: User can give up modification and go back to up level Menu by pressing “CANCEL” button.
For example:
A. Set IP address:
1. When the phone is on-hook, press the “MENU” button to enter main menu.
2. Press the “DOWN/VOL-" button to get the selection on the NETWORK item.
3. Press the “ENTER” button to enter the submenu and press the ” DOWN/VOL-” to get the
selection on LAN, then press “ENTER” button to enter configuration and you can see the

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current setting value in the LCD.
4. Press the digit buttons to input 192.168.1.1 to set the IP address. Here press the button “*” to
input the character “.”.
5. Press the “ENTER” to confirm and save.
B. Set Ringing:
1. When the phone is on-hook, press the “MENU” Button to enter main menu.
2. Press the “DOWN/VOL-" button to select the SERVICE item.
3. Press the “ENTER” button to enter the submenu and then press the button “DOWN/VOL-"
to select the BELLTYPE item, press “ENTER” to enter the configuration.
4. Press the “UP/VOL+” to select the RING you want.
5. Press the “ENTER” to confirm and save.
View Phone IP and Number
When the phone is on-hook, press the “MENU” button, and then press the “DOWN/VOL-“ to select
the “STATUS” item and press “ENTER” button to enter the system state page, IP Phone’s LCD will
display the information as follows:
S/W Ver.
111
H/W Ver.
101
DSP Ver.
D2.52
Product No.
VIP-251T
Network Mode
STATIC
IP Address
192.168.20.13
Subnet Mask
255.255.255.0
Gateway Address
192.168.20.1
DNS Server1
164.124.101.2
DNS Server2
172.20.106.5
MAC Address
00:21:f2:01:07:82
Phone Number
3333
You can press “DOWN/VOL-“ or “UP/VOL+“ button to browse all these lines.