Poly Savi 8240 Office User manual

Savi 8240/8245 Office
Wireless DECT headset system for
computer, desk phone and mobile
User Guide

Contents
DECT Information 3
DECT Enhanced Security 3
Overview 4
Base and Headset Basics 4
Accessories 4
Hook up system 6
Desk phone setup details 6
Position Your Base 8
Fit and charge 9
Customize Your Headset 9
Charge your headset and spare battery 13
Talk time 13
Headset battery status 13
Replace rechargeable battery 13
Load software 14
Update your Poly device 14
Pair 15
Auto connect feature 15
The basics 16
Headset Basics 16
Make, answer, end calls 16
Adjust volume 16
Mute 17
Interact with Microsoft softphone 17
Change your default phone line 17
Get a dial tone 17
Transfer mobile audio 17
Audio streaming 17
Limit ofce noise 17
Mini conference call 17
Set up a conference call 17
More Features 19
Optimize audio quality 19
Base Subscription Button 19
Troubleshooting 21
Headset 21
Desk Phone 22
Mobile 22
Softphone 22
What's in the box 24
Support 25
2

DECT products should never be used outside the region in which they were originally
purchased and intended to be used.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which
vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/
Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may
disrupt telecommunications networks and devices, and can subject you to nes and
penalties by regulatory agencies.
Poly is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Poly DECT-based products now fully incorporate the latest recommendations on
Enhanced Security from the DECT Forum and ETSI. These improvements cover
registration, authentication, authorization and encryption procedures. Poly DECT
products are now secure against known vulnerabilities that were highlighted by the
public announcements of the Chaos Communication Congress in 2009.
Poly DECT products have been tested against and passed the DECT Forum security
certication requirements and consequently have been granted 'DECT Forum security'
logo certication.
Poly DECT products using the new enhanced version of DECT that includes these
security improvements are marked on the base with the DECT Forum security logo.
DECT Information
DECT Enhanced
Security
3

Base
1 2 3 4
5 6 7
8 9 10
11 12 13
1Power jack 8Computer button
2Handset Iifter jack 9Mobile phone button
3Telephone interface cable jack 10 Desk phone button
4USB port 11 Bluetooth pairing button/LED
5Desk phone speaking volume 12 Subscription button/LED
6Desk phone conguration switch 13 Charging LED
7Desk phone listening volume
Headset
1 2 43
1Mute button 3Volume up button
2Volume down button 4Call button/Press to interact with
Microsoft Teams (app required)
Be safe
Please read the safety guide for important safety, charging, battery and regulatory
information before using your new headset.
1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends
a desk phone call. Enables remote call control with your headset.
Overview
Base and Headset
Basics
Accessories
4

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
5

Using the diagram, connect your headset system.
NO HEADSET PORT
OR
HEADSET PORT
NOTE Base configuration settings
Desk phone Setting (on base's side panel)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset port
USE
Hook up system
Desk phone setup
details
6

• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset
port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,
press both the headset button on your desk phone and the call control button on the
headset to answer or end calls.
B Desk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to
the telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open
handset port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone
does not have a dedicated headset port. In this configuration, manually remove the handset
on your desk phone and press the call control button on the headset to answer or end calls.
C Desk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration A on the bottom of the base, which works for most phones
including Cisco phones.
D Desk phone + HL10 lifter (sold separately)
7

USE
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
The minimum recommended separation between your desk phone and the base is 6
inches.
The minimum recommended separation between the base and computer is 12 inches.
Incorrect position can cause noise and interference problems.
NOTE Headset cradle may vary, but function is the same.
Position Your Base
8

After you install the headset battery, choose one of the three headset
wearing styles, over-the-ear, over-the-head or behind-the-head. Use
the t kit to assemble it and optimize the position of the microphone.
Install the Headset Battery
Position the battery as shown on the headset and slide into position until the battery snaps
into place.
NOTE This product has a replaceable battery. Use only replacement batteries supplied by Poly.
Use the Fit Kit to Assemble Your Headset
Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-
head or behind-the-head.
Right Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and
insert it onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the
notch facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
Fit and charge
Customize Your
Headset
9

3To correctly position your headset, see Position Your Headset.
Left Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and
insert it onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the
notch facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
3To correctly position your headset, see Position Your Headset.
Position your headset
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by the pivoting earpiece to
optimize the position of the headset.
1Slide the headset over and behind your ear and fit the eartip into your ear.
2Holding the base of the headset, push it in and back towards your ear to allow the pivoting
earpiece to bring the microphone close to your mouth. As the base of the headset moves
backwards, you will feel soft clicks until the microphone rests close to your cheek.
Over-the-head assembly
1Hold the headband so it is aligned to receive the headset as shown and insert the headset
into the headband.
10