Poly Plantronics Voyager 5200 Office User manual

Voyager 5200 Office
Bluetooth headset system for desk
phone
User Guide

Contents
Hook up system 3
Desk phone setup details 3
Position Your Base 5
Overview 6
Headset overview 6
Base overview 7
Accessories 7
Pair 8
Pair headset to base 8
Pair to mobile device 8
Pair mode 8
Fit and charge 9
Fit 9
Charge 9
Low battery warnings 10
Load software 11
Update rmware 11
The basics 12
Power on/off 12
Adjust volume 12
Make, answer, end calls 12
Use sensors 13
More Features 14
Play or pause audio 14
Voice assistant (smartphone feature) 14
Enable and use Amazon Alexa (smartphone feature) 14
Enable Tile 14
Troubleshooting 15
Headset 15
Desk phone 16
Support 17
2

Using the diagram, connect your headset system.
OR
NO HEADSET PORT
HEADSET PORT
NOTE Base configuration settings
Desk phone Setting (on bottom of base)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset port
USE
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset
port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
Hook up system
Desk phone setup
details
3

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,
press both the headset button on your desk phone and the call control button on the
headset to answer or end calls.
B Desk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to
the telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open
handset port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone
does not have a dedicated headset port. In this configuration, manually remove the handset
on your desk phone and press the call control button on the headset to answer or end calls.
C Desk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration A on the bottom of the base, which works for most phones
including Cisco phones.
D Desk phone + HL10 lifter (sold separately)
4

USE
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
The minimum recommended separation between your desk phone and the base is 6
inches.
The minimum recommended separation between the base and computer is 12 inches.
Incorrect position can cause noise and interference problems.
NOTE Headset cradle may vary, but function is the same.
Position Your Base
5

Siri /
Google Assistant
Alexa*
NFC
Volume
Mute
Alexa* Amazon Alexa (requires Plantronics Hub mobile app)
Call
Bluetooth pairing
Siri, Google
Assistant
Default voice assistant
NFC Near Field Communication (available on select models)
Charge port
Power
Indicator light
Be safe
Please read the safety guide for important safety, charging, battery and regulatory
information before using your new headset.
Overview
Headset overview
6

1 2 3 4 5 6 7 8
11
9
10
1Desk phone LED 7Telephone interface cable jack
2Bluetooth LED 8Headset Bluetooth pairing button
3Charging LED 9Desk phone listening volume
4USB port 10 Desk phone speaking volume
5Power jack 11 Desk phone conguration switch
6Handset lifter jack
1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends
a desk phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
Base overview
Accessories
7

Your system has a base and compatible Bluetooth headset.
Your headset comes pre-paired to the base. To pair again:
1Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and
red.
2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the
back of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and
red.
Pairing is successful when you hear "pairing successful" and "base connected" and the
display panel's Bluetooth icon turns solid blue.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections
simultaneously; this includes the base.
1To put your headset in pair mode, press the Call button until you hear "pairing" and the
headset LEDs flash blue and red.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT V5200 Series.”
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections
simultaneously; this includes the base.
With your headset powered on, press the Call button until you hear "pairing."
Pair
Pair headset to base
Pair to mobile device
Pair mode
8

1Slide headset over and behind your ear, then press gently toward your ear.
NOTE Remove your eyeglasses before donning the headset for best fit.
2Rotate microphone boom until it is pointed toward your mouth.
3Mic boom moves up and down for a better fit.
2 3
1
Change the eartip for a better fit.
1Push in eartip and rotate to the left to unlock it.
1
2
2
2Align new eartip into slot; push, rotate to the right and lock into place.
To wear the headset on your other ear, rotate the boom upwards then twist it around so
the eartip is on the other side before lowering the mic boom.
3
2
1
Before first use, charge your headset for a minimum of 20 minutes by placing it in the
cradle. The base display's battery icon turns solid blue when charging and turns off
when charge is complete. A full charge takes approximately 90 minutes.
NOTE You may also charge your headset using a micro-USB cable connected to a power source.
Fit and charge
Fit
Charge
9

Battery Level Voice Prompt
30 minutes of talk time remaining "Battery Low" repeats every 15 minutes
10 minutes of talk time remaining "Recharge Headset" every 5 minutes
Low battery warnings
10