Poly Plantronics Voyager 5200 Office User manual

Voyager 5200 Office
for desk phone
User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents
Overview 3
Headset Overview 3
Base overview 4
Accessories 4
Hook up your system 5
Desk phone setup details 5
Position Your Base 7
Pair 8
Pair again to base 8
Pair to mobile device 8
Pair mode 8
Fit and charge 9
Fit 9
Charge 9
Low battery warnings 10
Load software 11
The Basics 12
Power on your headset 12
Adjust volume 12
Make, answer, end calls 12
Use sensors 13
More Features 14
Play or pause audio 14
Voice assistant (smartphone feature) 14
Enable and use Amazon Alexa (smartphone feature) 14
Enable Tile 14
Troubleshooting 15
Headset 15
Desk phone 16
Support 17
2

Siri
Google Now
Alexa*
NFC
Charge port
Call button
Bluetooth button (use when pairing a device)
Siri, Google Now,
Alexa*
Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app
Mute button
Volume buttons
Indicator light
Power button
Near Field Communication
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Overview
Headset Overview
3

1 2 3 4 5 6 7 8
11
9
10
1Desk phone LED 7Telephone interface cable jack
2Bluetooth LED 8Headset Bluetooth pairing button
3Charging LED 9Desk phone listening volume
4USB port 10 Desk phone speaking volume
5Power jack 11 Desk phone configuration switch
6Handset lifter jack
1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Base overview
Accessories
4

Using the diagram, connect your headset system.
OR
NO HEADSET PORT
HEADSET PORT
Choose a desk phone setup A, B, C or D and connect cables.
ADesk phone with dedicated headset port
USE
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones. Use configuration Dfor Cisco phones.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset button on your desk phone and the call control button on the headset to
answer or end calls.
BDesk phone (standard)
Hook up your system
Desk phone setup details
5

USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones. Use configuration Dfor Cisco phones.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does
not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.
CDesk phone + EHS cable (sold separately)
USE
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones.
DDesk phone + HL10 lifter (sold separately)
6

USE
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones. Use configuration Dfor Cisco phones.
The minimum recommended separation between your desk phone and the base is 6 inches.
The minimum recommended separation between the base and computer is 12 inches. Incorrect
position can cause noise and interference problems.
NOTE Headset cradle may vary, but function is the same.
Position Your Base
7

Your headset comes pre-paired to the base. To pair again:
1Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and red.
2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back
of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red.
Pairing is successful when you hear "pairing successful" and "base connected" and the display
panel's Bluetooth icon turns solid blue.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the base.
1To put your headset in pair mode, press the Call button until you hear "pairing" and the headset
LEDs flash blue and red.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT V5200 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the base.
With your headset powered on, press the Call button until you hear "pairing."
Pair
Pair again to base
Pair to mobile device
Pair mode
8

1Slide headset over and behind your ear, then press gently toward your ear.
NOTE Remove your eyeglasses before donning the headset for best fit.
2Rotate microphone boom until it is pointed toward your mouth.
3Mic boom moves up and down for a better fit.
2 3
1
Change the eartip for a better fit.
1Push in eartip and rotate to the left to unlock it.
1
2
2
2Align new eartip into slot; push, rotate to the right and lock into place.
To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip
is on the other side before lowering the mic boom.
3
2
1
Before first use, charge your headset for a minimum of 20 minutes by placing it in the cradle. The
base display's battery icon turns solid blue when charging and turns off when charge is
complete. A full charge takes approximately 90 minutes.
NOTE You may also charge your headset using a micro-USB cable connected to a power source.
Fit and charge
Fit
Charge
9

Battery Level Voice Prompt
30 minutes of talk time remaining "Battery Low" repeats every 15 minutes
10 minutes of talk time remaining "Recharge Headset" every 5 minutes
Low battery warnings
10