Poly Voyager Focus 2 UC Series User manual

Voyager Focus 2 UC Series
Bluetooth Headset
User Guide

Contents
Overview 3
Headset 3
Charge stand (select models only) 4
USB Bluetooth adapter 4
Connect and pair 5
Connect to PC 5
Pair to mobile device 5
Pair mode 6
Pair BT700 USB adapter again 6
Fit and charge 7
Wear on the right or left 7
Charge 7
Check headset battery status 8
Load software 9
Update your Poly device 9
Basics 10
Power on/off 10
Adjust the volume 10
Adjust voice prompt volume 10
Make/Take/End Calls 10
Launch Microsoft Teams (Teams model only) 11
ANC 11
Use sensors 11
Play or pause audio 12
Voice assistant (smartphone feature) 12
More Features 13
Select language 13
Online indicator 13
Corded mode (audio over USB) 13
Troubleshooting 14
What's in the box 16
Support 17

Overview
Headset
Siri
Google Assistant
:02
1x
1x
2x 3x
/
Support Timer
Custom Button
olume
Play / Pause
Power
Device Controls
Headphones
Headset
Support Timer
Custom Button
Volume
Play / Pause
Power
Device Controls
Support T
Custom Button
Volume
Play / Pause
Power
Device Controls
Lock
Indicator Light
Music
ANC
Devices
Phone
Mobile
Computer
Camera
Charging/Battery
Scaled to 45% of full size
Devices
Charging/Battery
Blutooth
Device Status
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
Power
Device Controls
Headphones
Mobile
Computer
Camera
Headset
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
Power
Device Controls
Custom Button
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls Headset
olume
Mic / Mic Mute
Play / Pause
Power
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls
ANC:
Low/High
Icon Headset control
ANC Active Noise Cancelling (off/low/high)
Volume up
Call button/Press to interact with Microsoft Teams (Teams
model only, requires Teams app)
Siri/Google Assistant Default voice assistant
Play/pause**
Next track**
Previous track**
Volume down
Mute/unmute
Power on/off
Bluetooth pairing
Note: **Functionality varies by application. May not function with web-based apps.
Be safe
Please read the safety guide for important safety and regulatory information before
using your new device.
3

Charge stand (select models only)
Note: The charge stand plugs into a computer or wall charger's USB port.
USB Bluetooth adapter
Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it
into your computer to connect to high-fidelity computer audio.
Note: Adapter's USB connection and design may vary, but function is the same.
Standard LEDs
USB LEDs What they mean
Flashing red and blue Pairing
Solid blue Device connected
Flashing blue On a call
Solid red Mute active
Flashing purple Streaming media from computer
LEDs when Microsoft Teams* is detected
USB LEDs What they mean
Flashing red and blue Pairing
Solid purple Microsoft Teams connected
Flashing blue On a call
Solid red Mute active
Pulsing purple Microsoft Teams notification
Note: *Requires Microsoft Teams desktop application.
4

Connect and pair
Connect to PC
Your Bluetooth USB adapter provides the best connection, softphone functionality and
acoustic sound quality through your headset. The adapter comes pre-paired to your
headset.
1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2The USB adapter LED flashes and then turns solid to indicate the headset is
connected to the USB adapter. If you are wearing your headset you hear “PC
connected” to indicate the connection has been established. When on a call, the LED
on the USB adapter flashes blue. When not on a call the LED is solid.
3Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize
your headset behavior through advanced settings and options.
Configure USB adapter for streaming media
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media,
configure your Bluetooth USB adapter.
Windows
1To configure your Bluetooth USB adapter for streaming media in your PC, go to Start
menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the
Default Device and click OK.
2To pause music when you place or receive calls, go to Start menu > Control Panel >
Sound > Communications tab and select the desired parameter.
Mac
1To configure your Bluetooth USB adapter for streaming media on your Mac, go to
System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.
Pair to mobile device
1To put your headset in pair mode, slide and hold the Power switch away from the off
position until you hear "pairing" and the headset LEDs flash red and blue.
5

:02
“Pairing”
Blutooth
Headphones
Computer
Camera
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth On > Scan for devices*
Note: *Menus may vary by device.
3Select “Poly VFOCUS2 Series.”
Once successfully paired, you hear “pairing successful” and the headset LEDs stop
flashing.
Note: Your headset can pair with up to 8 devices but only maintain 2 connections
simultaneously; this includes the base.
Pair mode
Put your headset in pair mode to connect to a new device or to pair again.
Slide and hold the headset Power switch away from the off position until the LEDs flash
red and blue.
Pair BT700 USB adapter again
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the
event that your adapter is disconnected or bought separately, you will need to pair the
adapter to your Poly device.
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device.
Download: poly.com/lens.
Note: Adapter design varies by USB connection.
1Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait
for your computer to recognize it.
2Put your Poly audio device in pair mode.
3Launch Poly Lens Desktop App and navigate to Poly BT700.
4Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the
adapter's main page or overflow menu. Your adapter flashes red and blue.
Pairing is successful when you hear "pairing successful" and "PC connected" and the
Bluetooth USB adapter LED is solid.
6

Fit and charge
Wear on the right or left
• To position the microphone on the right or left side, rotate the microphone boom up
and over. Bend the boom so it is approximately 2 finger widths from the corner of
your mouth.
Note: Your headset senses when you change the microphone boom from one side to
the other and syncs the audio specific to each side.
• Gently flex the headband wider if the fit is uncomfortable on your ears.
Charge
Note: The micro USB cable and charge stand (sold separately) plug into a computer or
wall charger's USB port.
Charge your headset using the micro USB cable or the charge stand (sold separately). The
headset LEDs flash when charging. It takes approximately 2 hours to fully charge your
headset. The LEDs turn off once charging is complete.
Micro USB cable Charge stand (sold separately)
Headset LEDs What they mean
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
7

Check headset battery status
Check your headset battery status:
• With headset inactive, slide and release the Power switch away from the off
position. Listen to the voice alert or observe the headset LEDs.
8

Load software
Download Poly Lens App to get the most out of your device. Some softphones require the
installation of Poly software to enable device call control (answer/end and mute)
functionality. Download: poly.com/lens.
• Enable features
• Change settings
• Configure call control for softphones
• Update device firmware
• Manage notifications and alerts
• Schedule health and wellness reminders
Update your Poly device
Keep your firmware and software up-to-date to improve performance and add new
features to your Poly device.
Update your device using Poly Lens App. Download at poly.com/lens.
9

Basics
Siri
Google Assistant
:02
1x
1x
2x 3x
/
Support Timer
Custom Button
olume
Play / Pause
Power
Device Controls
Headphones
Headset
Support Timer
Custom Button
Volume
Play / Pause
Power
Device Controls
Support T
Custom Button
Volume
Play / Pause
Power
Device Controls
Lock
Indicator Light
Music
ANC
Devices
Phone
Mobile
Computer
Camera
Charging/Battery
Scaled to 45% of full size
Devices
Charging/Battery
Blutooth
Device Status
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
Power
Device Controls
Headphones
Mobile
Computer
Camera
Headset
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
Power
Device Controls
Custom Button
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls Headset
olume
Mic / Mic Mute
Play / Pause
Power
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls
ANC:
Low/High
Power on/off
To turn on the headset, slide the Power button to reveal green.
Adjust the volume
Tap the Volume up (+) or down (–) button.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume
accordingly.
Adjust voice prompt volume
To adjust the volume of voice alerts and prompts, toggle the volume switch up (+) or
down (-) while not on a call or streaming audio.
Make/Take/End Calls
Answer or end a call
Tap the Call button.
Answer a second call
First, tap the Call button to end current call, then tap the Call button again to answer
new call.
Mute
Mute your headset on an active call:
• Tap the Mute button
• Rotate your microphone boom and click it into the up position
• Take off your headset (requires active smart sensors). Put on your headset to unmute.
Hold a call
To hold an active call or resume a held call:
• Standard headset: Press the Call button for 2 seconds.
• Microsoft Teams headset: Press the Mute button for 2 seconds.
10