Poly Savi 8240 Office User manual

Savi 8240/8245 Office
User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents
DECT Information 3
DECT Enhanced Security 3
Overview 4
Base and Headset Basics 4
Accessories 4
Hook up system 5
Desk phone setup details 5
Position Your Base 7
Fit and charge 8
Customize Your Headset 8
Charge your headset and spare battery 12
Talk time 12
Headset battery status 12
Pair 13
Auto connect feature 13
Load software 14
Adjust headset microphone volume (softphone) 14
Plantronics Hub configurable settings 14
The basics 16
Headset Controls 16
Make, answer, end calls 16
Change your default phone line 16
Get a dial tone 16
Transfer mobile audio 16
Audio streaming 17
Optimize audio quality 17
Limit office noise 17
Mini conference call 17
Set up a conference call 17
More Features 18
Base Subscription Button 18
Troubleshooting 20
Headset 20
Desk Phone 21
Mobile 21
Softphone 21
Support 23
2

DECT products should never be used outside the region in which they were originally purchased
and intended to be used.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by
country. DECT 6.0 devices are generally authorized for use in the US/Canada/Mexico. Use of this
DECT 6.0 product in unauthorized countries is a violation of law, may disrupt
telecommunications networks and devices, and can subject you to fines and penalties by
regulatory agencies.
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
Security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorization and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Council in 2009.
Plantronics DECT products have been tested against and passed the DECT Forum security
certification requirements and consequently have been granted 'DECT Forum security' logo
certification.
Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.
DECT Information
DECT Enhanced Security
3

Base
1 2 3 4
5 6 7
8 9 10
11 12 13
1Power jack 8Computer button
2Handset Iifter jack 9Mobile phone button
3Telephone interface cable jack 10 Desk phone button
4USB port 11 Bluetooth pairing button/LED
5Desk phone speaking volume 12 Subscription button/LED
6Desk phone configuration switch 13 Charging LED
7Desk phone listening volume
Headset
1 2 43
1Mute button 4Call button
2Volume down button 5Headset LED
3Volume up button
1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Overview
Base and Headset Basics
Accessories
4

Using the diagram, connect your headset system.
NO HEADSET PORT
OR
HEADSET PORT
NOTE Base configuration settings
Desk phone Setting (on base's side panel)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
ADesk phone with dedicated headset port
USE
Hook up system
Desk phone setup details
5

• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset button on your desk phone and the call control button on the headset to
answer or end calls.
BDesk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does
not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.
CDesk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration Aon the bottom of the base, which works for most phones
including Cisco phones.
DDesk phone + HL10 lifter (sold separately)
6

USE
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
default configuration A.
The minimum recommended separation between your desk phone and the base is 6 inches.
The minimum recommended separation between the base and computer is 12 inches. Incorrect
position can cause noise and interference problems.
NOTE Headset cradle may vary, but function is the same.
Position Your Base
7

After you install the headset battery, choose one of the three headset
wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit
to assemble it and optimize the position of the microphone.
Install the Headset Battery
Position the battery as shown on the headset and slide into position until the battery snaps into
place.
NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.
Use the Fit Kit to Assemble Your Headset
Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or
behind-the-head.
Right Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
Fit and charge
Customize Your Headset
8

3To correctly position your headset, see Position Your Headset.
Left Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
3To correctly position your headset, see Position Your Headset.
Position your headset
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the
position of the headset.
1Slide the headset over and behind your ear and fit the eartip into your ear.
2Holding the base of the headset, push it in and back towards your ear to allow the pivoting
earpiece to bring the microphone close to your mouth. As the base of the headset moves
backwards, you will feel soft clicks until the microphone rests close to your cheek.
Over-the-head assembly
1Hold the headband so it is aligned to receive the headset as shown and insert the headset into the
headband.
9

2Rotate the headset up. The headband can be worn on the right or left side.
3To optimize the position of the headset, push the headset in so the microphone is close to your
mouth.
Behind-the-Head Assembly
1Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up
90°. If you want to wear it on the left, switch the stem to the left side of the headband.
2Choose the size and style of the eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
10