Polycom IPOWER 9000 User manual

iPower Collaboration System
Getting Started Guide

2
Copyright © 2003: Polycom, Inc.
Polycom, Inc., 4750 Willow Road, Pleasanton, CA 94588
www.polycom.com
Polycom and the Polycom logo are registered trademarks of Polycom, Inc. ImageShare,
iPower, LAMB, Look-At-Me-Button, and PowerMic are trademarks of Polycom, Inc.
Microsoft, PowerPoint, and Windows are registered trademarks of Microsoft Corporation.
Intel and the Intel logo are registered trademarks of Intel Corporation.
The information contained in this document is subject to change without notice. Polycom
assumes no responsibility for technical or editorial errors or omissions that may appear in
this document or for the use of this material. Nor does Polycom make any commitment to
update the information contained in this document. This document contains proprietary
information which is protected by copyright. All rights reserved. No part of this document
may be photocopied or reproduced in any form without prior written consent of
Polycom, Inc.
Edition: 3725-50690-001/A
Do you have any suggestions or comments on the documentation for this
product? If so, please send them by e-mail to [email protected].

GETTING STARTED GUIDE
2
Getting Started Guide
Using This GuideBefore you make your first call with your Polycom®iPower™
collaboration system (iPower 9000, iPower 600, or iPower 900),
you may need basic “how-to” information. This Getting Started
Guide provides you with that type of information. For example:
For information about
how to… See…
Log on to the iPower system Logging On on page 6
Answer a call manually or
automatically Answering a Call on page 6
Make a call by entering a
number or by using the
Local, Central, or Personal
Directory
Making a Call on page 7
Hang up from a call Ending a Call on page 17
This Guide also includes overview information that you may find
helpful when you’re just starting to learn about the capabilities
of the system or when you have experience, but you need a
quick refresher.

GETTING STARTED GUIDE
3
The following table lists the sections that include this type of
information:
For overview information
about… See…
Accessing the online help Using the Online Help on
page 3
The differences between the
keyboards and remote
controls and what you can
do with the buttons on the
iPower keyboard
Using the Keyboard and
Remote Control on page 4
The audio, camera,
multipoint, and other
features available with the
iPower system
Using System Features on
page 12
How to optimize your video
collaboration experience Collaboration Tips on page 18
The last section of this guide, Site Info on page 20, contains a
worksheet. You or your system administrator can fill in this
worksheet with site information about your particular system,
such as the system administrator’s name and the system serial
number.
Using the Online Help
Once you start using your system for collaboration, you may
run into more questions: “How do I share online documents?”,
“Can I move the picture-in-picture window to a different
position on the screen?”, and so on. You can find answers to
these, and many of your other questions about how the system
operates, online. To access the online help, press F1 on the
keyboard.

GETTING STARTED GUIDE
4
Using the Keyboard and Remote Control
The iPower system includes both a keyboard and a remote
control. Most of the time, you can use whichever you prefer to
perform common tasks. However, when you use the
administrator applications (such as AdminTools or Hardware
Diagnostics) or when you need to type text, use the keyboard.
The keyboards and remotes for the iPower 9000 and the iPower
600 and 900 are similar in appearance and function, though
they are not identical. The following table shows an example of
one of the differences. (Note that you can upgrade your iPower
600 and 900 keyboard and remote for the iPower 9000
version.)
This button… Is located on the…
Zoom iPower 9000 keyboard and remote
control
Zoom
iPower 600 and 900 remote
controls
Note that you can upgrade the iPower 600 and 900 keyboard
and remote control to the iPower 9000 version.
iPower Keyboards
Both the iPower 9000 and the iPower 600 and 900 keyboards
let you enter text using the standard keyboard character keys
and an integrated trackball. The iPower 9000 keyboard also
includes buttons that correspond to common user tasks. The
buttons on the iPower 9000 keyboard are the same as those on
the iPower 9000 remote.
iPower Remote Controls
Both the iPower 9000 and the iPower 600 and 900 remote
controls are designed to let you perform meeting tasks, such as
making a call and zooming the camera. While you can use both
remotes to perform similar functions, not all of the
corresponding buttons on the two remotes look exactly the
same. A few buttons, such as Near/Far and Full
Screen, appear only on the iPower 9000 remote control.
For simplicity, only the buttons for the iPower 9000 keyboard
and remote are shown in the Collaboration system online help.

GETTING STARTED GUIDE
5
This illustration shows the iPower 9000 keyboard and points out
what you can do with each button:
Call/Answer Hang Up Mute Volume Set Preset Auto Near/Far Zoom Point PIP Full Screen
QWERTYUI OP
ASDFGHJ KL
:
ZXCVBNM<>
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12Esc
Caps
Lock
Num
Lock
PgUp
PgDn
1234567890
!@#$%^&*()
{
Ctrl Alt
Shift
Enter
?
/
.,
Del
123
_
__ =
+
Pause
Break
Scroll
Lock
Back
Space
[}
]|
\
;"
'
Shift
`
~
?
Home
End
Fn Ins
456
789
+
-
*
Enter
./
PrtSc
SysRq
Access the Options
menu, from which
you can view the
camera controls,
view a list of the
conference sites,
and more
Turn Automatic
Camera Pointing
on or off
Zoom the camera
image in or out
Hang up your call
Toggle Full-Screen
view on and of
f
Mute the sound you
are sending to the
other site
(
s
)
Store camera positions
(must be followed by a
number button
)
Adjust the camera;
navigate through menus
and dialog boxes
Show or hide the
picture-in-picture
(PIP) window when
applicable
Move the camera
to a preset position
(must be followed
by a number
button)
Enter the number
of the site you
want to call; store
camera positions
when pressed after
the SET button;
move the camera
when pressed after
the PRESET button Increase or decrease the
sound you are hearing
from the other site(s)
Toggle among the
sources that you can
control, such as the
near-end camera, the
far-end camera, and
Content
Access the
online help
Initiate a call
or answer an
incoming call

GETTING STARTED GUIDE
6
Logging On Each iPower collaboration system is shipped with automatic
logon enabled. With automatic logon, you don’t have to do
anything to log on to your system.
Sometimes, however, system administrators change the logon
process for their company. For example, some administrators
require that users log on for security reasons. If you do have to
log on, you’ll find that you can do so in one of these ways:
Enter a default user name and password.
Enter your own user name and password.
For details on how to log on to your system, ask your system
administrator.
After you log on, the system is automatically configured. You’ll
know the configuration is complete and you’re ready to make a
call when you see this screen:
Answering a Call The system administrator configures the system to answer
incoming calls in one of these ways:
•The system prompts you to answer the calls manually.
•The system answers incoming calls automatically.
When a call comes in, you hear the system ring.

GETTING STARTED GUIDE
7
To answer the call manually:
Press Call/Answer or click Yes.
To answer the call when your system is set up to automatically
answer calls:
You do not need to do anything. (The call connects
automatically.)
Automatically answering calls is convenient, but keep in mind
that an unexpected caller could interrupt a meeting in progress
or look at equipment and notes left in an empty room. To
prevent incoming callers from overhearing a conversation not
intended for them, you can mute all automatically answered
calls.
Note: If you see the near-end audio mute icon in your
status bar, then your system is configured to automatically
mute near-end audio when a call comes in. To turn mute off,
press Mute.
Making a Call You can use your system to make a video call in either of these
ways:
You can enter a number, which is somewhat like
dialing an ordinary telephone.
You can dial using a Directory, which is like picking a
name from a phone book and having the system
automatically dial the number for you.
Making a Call by Entering a Number
To make a call by entering a number:
1. Press Call/Answer or click Make a Call.
The Make a Call dialog box appears.

GETTING STARTED GUIDE
8
2. Enter the number (for example, 19875554321) or
the LAN address (for example, 103.32.24.5) of the
system you want to call.
3. Enter any additional information needed for the
call:
If you need to enter a second ISDN number, check
Use two ISDN numbers and then enter the second
number in the field that appears.
Note: Use two ISDN numbers only when the party
you’re calling has instructed you to do so. Entering a
second number sets the call to 2x64 kbps even if
your system is capable of higher bandwidth calls.
If you want to make a voice-only (non-video) call,
check Make this a voice-only call.
Note: If the site you're calling has both an ISDN
number and a LAN address, use the ISDN number for
voice-only calls.
If you need to enter a far-end gateway extension,
click Advanced, enter the extension in the Far-end
gateway extension field, and then click OK.
4. Click Call Now.

GETTING STARTED GUIDE
9
Making a Call Using the Local Directory
The Local Directory is a list of frequently dialed names that’s
stored on the collaboration system. Each name appears with its
corresponding number, system name, or LAN address.
You can save call information to the Local Directory, and any
other user of the system can access that call information. Only
the system administrator can remove or edit names or dialing
information in the Local Directory.
You can dial a call using the Local Directory if your system
administrator has configured one for your system. If your
system administrator has set up your system to access the
Central and Personal Directories instead, see the “Making a Call
Using the Central or Personal Directory” section on page 10.
To make a call by using the Local Directory:
1. Press Call/Answer or click Make a Call.
The Make a Call dialog box appears.
2. Click Directory.
The Local Directory dialog box appears.

GETTING STARTED GUIDE
10
3. Enter the name you want to search for or highlight
a name on the list.
4. Click OK.
The Make a Call dialog box appears, showing the number
or LAN address associated with the name you selected
(the actual name does not appear). You can change the
values displayed by using the keyboard.
5. Click Call Now.
Making a Call Using the Central or Personal Directory
Like the Local Directory, the Central and Personal Directories
are a list of frequently dialed names with their corresponding
numbers, system names, or LAN addresses.
However, unlike the Local Directory, the Central and Personal
Directories are stored on a remote server. Only the system
administrator can remove or edit names or dialing information
from the Central and Personal Directories.
The Central Directory:
Contains all the names entered by the system
administrator. For example, all collaboration systems in
your corporation could be listed in the Central Directory.
Can be accessed only if the system administrator sets up
the system for you to do so.
Is available to everyone in your organization.

GETTING STARTED GUIDE
11
The Personal Directory:
Allows you to save dialing information from successful calls
for your own use.
Automatically displays the stored list of dialing information
of the person who is logged on.
Is not available for systems configured to use the Polycom
Global Directory.
To make a call using the Central or Personal Directory:
1. Press Call/Answer or click Make a Call.
The Make a Call dialog box appears.
2. Click Directory.
The Directory dialog box appears.

GETTING STARTED GUIDE
12
3. Click the Central tab or the Personal tab.
4. Enter the name you want to search for or highlight
a name on the list.
Note: You can search for a name more quickly by
selecting the folder in which it is stored from the Select
location list box.
5. Click OK.
The Make a Call dialog box appears, showing the number
or LAN address associated with the name you selected
(the actual name does not appear).
6. Click Call Now.
Using System Features
The following tables list system features that can expand your
capabilities while you are conferencing. Many of these features
are available through the Options menu.
For complete information about each of these features, see the
online help, which you can access by pressing F1 on your
keyboard.

GETTING STARTED GUIDE
13
Answering and Calling Features:
What feature is
available? What does this feature let me do?
Change the way
calls are answered Set the system to answer incoming video calls automatically
whenever the system is not in a
call.
Temporarily refuse
incoming calls Refuse incoming calls for up to 30 minutes if you do not wish to be
disturbed.
Choose a Directory Choose which Directory to use
when making a call, if the iPower
system has been set up to use a
Central Directory.
Add a participant to
a call Add voice or video participants to a call, depending on the type of
call in progress.
Redial a call Redial the last number called.
Audio Features:
What feature is
available? What does this feature let me do?
Adjust the volume Increase or decrease the volume
of the sound you hear during a
conference.
Mute the
microphone Stop sending sound from the main and auxiliary microphones.
Camera Features:
What feature is
available? What does this feature let me do?
Aim the camera Adjust the main and, depending
on the camera and system
configuration, adjust the auxiliary
and far-end camera as well.
Use Automatic
Camera Pointing
(ACP)
Enable the camera to
automatically locate and frame
the current speaker(s).

GETTING STARTED GUIDE
14
What feature is
available? What does this feature let me do?
Set and use presets Automatically point a camera at
pre-defined locations in a
conference room or show a
Content source (such as a laptop,
a VCR, a document camera, or an
auxiliary camera) with the press
of a button.
Control the far-end
camera Adjust the far-end cameras, depending on the type of call and
the far-end system configuration.
Use a
Look-At-Me-Button™
(LAMB)™
Use a LAMB with your system to
point the camera at a preset
position, move the camera to a
view of the whole room, or mute
your site’s audio.
Adjust the
brightness of the
main camera
Adjust the brightness of the video
that the main camera sends to
the iPower system.
Content Features:
What feature is
available? What does this feature let me do?
Share Content Enable all sites in the conference
to see the same document,
media, object, or other type of
Content.
Collaborate on
online documents Enable all sites in the conference to see a document and to change
the content of the document.
Connect a laptop to
the iPower system
through an
ImageShare™
Connect a laptop to the
collaboration system using an
ImageShare or ImageShare II
device so that all sites in the
conference can view slide shows,
presentations, spreadsheets, and
other information from the laptop.

GETTING STARTED GUIDE
15
What feature is
available? What does this feature let me do?
Show the Windows®
desktop Use the iPower system as a presentation device to show
slides, spreadsheets, and any
other type of file.
Use a VCR Play or record videotapes during
conferences.
Control a document
camera, VCR, or
projector
Control a document camera, VCR,
or projector using the controls
within the collaboration system, if
the iPower system has been set
up to use Meeting Tool Assistant.
Use a Document
Server Copy a file that you want to share during a conference to the
Document Server so that it is
available to the iPower system.
Transfer and receive
files Send the latest copy of a document that you worked on
during a conference to all the
participants in that conference.
Use Dual Images See both the People at the far end
and any shared Content at the
same time, if your call supports
Dual Images.
Multipoint Features:
What feature is
available? What does this feature let me do?
Make a multipoint
call Include multiple sites in a call, if the iPower system has been set
up to support multipoint calls.
Use chair control Control which site is seen by all
the participants in a multipoint
call.
View participants in
a multipoint call Select the site you want to see in a multipoint call.

GETTING STARTED GUIDE
16
PIP and Other On-Screen Features:
What feature is
available? What does this feature let me do?
Show or hide the
Picture-in-Picture
(PIP)
On iPower systems with one
monitor, make the PIP appear or
disappear from the monitor; on
iPower systems with two
monitors, make the PIP appear or
disappear from the second
monitor when the main monitor is
being used to show Content.
Move the PIP on
single-monitor
systems
On iPower systems with one
monitor, change the position of
the PIP by dragging the PIP to
move it.
Move the PIP on
dual-monitor
systems
On iPower systems with two
monitors, change the position of
the PIP on the People monitor by
moving it to one of several pre-
defined positions.
Swap the PIP and
the main video Show far-end People in the PIP and near-end People in the full
screen.
Temporarily hide the
cursor Adjust the amount of time the cursor stays visible when it is not
in use.
Turn Full-Screen
view on or off Make the video fill the entire screen or view the on-screen
controls along with the video.
Show or hide on-
screen elements
when the system is
in Full-Screen view
Hide or show the Status Bar,
Control Bar, PIP, or People and
Content List when the system is
in Full-Screen view.
Choose which
readiness messages
to display
Specify which messages about
potential problems you want to
see.

GETTING STARTED GUIDE
17
Streaming Features:
What feature is
available? What does this feature let me do?
Stream the
conference to the
web
Allow users with web browsers to
access the conference over the
web, if the iPower system has
been set up to allow streaming.
Get information
about an active
stream
See information about the stream
(such as the number of sites
currently viewing the stream)
while the system is streaming the
conference to the web.
Record a conference Make the conference available for
viewing by others after the
conference ends, if the iPower
system has been set up to allow
you to record the stream. This
feature is an optional upgrade.
Ending a Call To end a call:
1. Press Hang Up.
2. If multiple video and voice sites are connected, a
dialog box appears asking you which call you want to
hang up. Highlight the call and click Yes.
3. A dialog box appears asking you if you really want to
hang up. Press Hang Up again or click Yes.
4. If you manually dialed the call, a dialog box appears
asking if you want to save the number in a Directory
for quicker dialing of future calls. If you want to save
the number, enter the system name in the Directory
entry name field and click Yes.

GETTING STARTED GUIDE
18
Collaboration Tips
Read through these quick tips for ideas on how to optimize your
collaboration experience. You’ll find general tips for a better
meeting, as well as simple suggestions for improving video and
audio quality, and for sharing documents.
Tips for Great Meetings
Make sure you have the video number(s) of the site you
want to call or that the site is listed in a Directory.
Set your camera presets before you start your call so that
you can quickly use them during the call. (You can set up to
nine near-end and nine far-end presets.)
Add peripherals to your system to expand its use. For
example, you can add a VCR if you want to show a
videotape, or you can connect a laptop or desktop PC if you
want to share data. Use the ImageShare or ImageShare II
device to easily attach your laptop or desktop PC.
Tips for Great Video
Avoid wearing bright colors, all-light or all-dark clothing, or
very “busy” patterns (such as small checks or narrow
stripes). Light pastels and muted colors look the best on the
screen.
If there are windows in the room, close any drapes or
blinds. Daylight is a variable light source and can conflict
with interior room lighting.
Use natural gestures when you speak.
When adjusting your cameras during the meeting, try to fill
the screen as much as possible with people rather than with
the table, chairs, walls, or the floor.

GETTING STARTED GUIDE
19
Tips for Great Audio
Place the PowerMic™microphone on the table in front of the
people in the meeting. If your room is very large, consider
adding another PowerMic.
Speak in your normal voice without shouting.
Ask the people at the other site if they can hear you. Have
them introduce themselves so you can be sure that you can
hear them.
Since the audio has a very slight delay, you may want to
pause briefly for others to answer you or to make
comments.
Don’t place papers or other objects on or in the way of the
microphone, and don’t rustle papers or tap on the
microphone or table.
As with any meeting, try to limit side conversations.
With an iPower 600 system, attach a headset to your
system if you want to keep conversations private.
Tips for Sharing Documents
Attach a laptop or a desktop PC to your system (use the
ImageShare or ImageShare II to attach your laptop or PC).
You can then show documents that are stored on that
laptop or PC to the other people in the conference.
Check that your system has the application you need to
share your documents, such as Microsoft®PowerPoint®,
Project, or Word. If not, talk to your system administrator
before installing new applications on your system.
Before the conference, copy the documents you want to
share to your iPower system hard drive, to a Document
Server, to a diskette (for iPower 900 systems only), or to a
network drive. For more information about the Document
Server, see the Document Server Help.