Polycom SoundPoint IP 650 User manual

User Guide:
Polycom IP 650 Phone

How to Use you IP 650Phone
Answer the Phone
To answer a call
While phone is ringing, pick up the
handset
For Speakerphone, press the
Speaker Button
To use your headset, press the
headset button
The soft key labeled ANSWER can
be setup for headset or
Speakerphone (See Phone Top
Settings)
To answer a second call
While on a call, a second call is
seen on the screen, the indicator
light blinks, and you hear a call
waiting beep
Press the green blinking button to
answer the second call. First call
will be automatically put on hold
To go back to the first call
Press the hold soft key
Use the arrow buttons to the call
you want to continue
Select the resume soft key
To mute a call
Press the mute button.
The display will show a
microphone with an X through it
and the indicator light will turn
solid red.
Make a Call
Dial a number, an extension, or a
conference bridge without picking up the
handset or getting a dial tone first.
Simply enter all the digits you wish
to dial
Pick up the handset
OR
Press the soft key labeled DIAL
Using Hold
To put a call on Hold
Press the hard key on the phone
labeled HOLD or the soft key
labeled HOLD (either button
works)
To pick up from Hold
Press the soft key labeled RESUME
Pick up the handset
Voicemail
Ask your system administrator to be sure
the voicemail is enabled, and get the
voicemail portal number and default
password.
The first time you call you voicemail, you
need to set up a new password and record
your spoken name as well as your personal
greeting. Dial *97 from your phone, enter
your password supplied by your
administrator, press 0 to enter mailbox
options, then simply follow the prompts.
From your IP 650 Phone
Dial *97
Enter your password (default
password is your extension #)

How to Use Your IP Phone continued…
Transfer a call (announced)
To transfer a call while on the phone:
Press the soft key labeled TRNSFER
Dial the extension or phone number you want to transfer to
call to
Press the soft key labeled SEND
When the second caller answers, announce who is on the
line.
Press the soft key labeled TRNSFER a second time to
transfer the call.
Note: If the second party decides they do not want the call, press
the CANCEL before the final TRNSFER to speak to the first caller.
Transfer a call (blind –not announced)
To Transfer a call, while on the phone
Press the soft key labeled TRNSFER
Press the soft key labeled BLIND
Dial the extension or phone number you want to transfer
the call
Press the soft key labeled SEND to transfer the call.
To Transfer Directly to a Voicemail while on a call
Press the soft key labeled TRNSFER
Press the soft key labeled BLIND
Dial * and then enter the extension number
Conference Call (Three-Way Calling)
To Make a 3 Way Call
Dial the first number or answer an incoming call
Press the soft key labeled CONFRNC
Dial the second number or extension
Press the soft key labeled SEND
Once the second caller has answered, Press the soft key
labeled CONFRNC to join all callers
To Separate a 3 Way Call
Press the soft key labeled SPLIT
This places both calls on hold
To pick up a call, press appropriate line button. Second call
will still be on hold
To disconnect a call, press appropriate line button and END
CALL.
Auto Answer (INTERCOM)
Intercom between Polycom Phones
Dial *80 followed by extension number
Call Parking (PARKING)
To park the call so it can be picked up from any phone
Press the soft key labeled TRNSFER
Dial feature code 70 and press the soft key labeled DIAL
Listen for and remember announced slot and press
TRNSFER
To pickup parked call from any phone dial announced slot
and select soft key DIAL