Porsche Mobile Charger Connect User manual

Porsche Mobile Charger Connect
Porsche Mobile Charger Connect
Good to Know – Owner’s Manual

06/2023
Porsche, the Porsche Crest, Panamera, Cayenne and
Taycan are registered trademarks of Dr. Ing. h.c. F.
Porsche AG.
Printed in Germany.
Reprinting, even of excerpts, or duplication of any
type is only permissible with the written authoriza-
tion of Dr. Ing. h.c. F. Porsche AG.
© Dr. Ing. h.c. F. Porsche AG
Porscheplatz 1
70435 Stuttgart
Germany
Operating instructions
Keep these operating instructions and hand them
over to the new owner when you sell your charger.
Due to dierent requirements in various countries,
the information in the thumb index tabs of this man-
ual will be dierent. To ensure that you are reading
the thumb index tab that applies to your country,
compare the article number of the charger shown in
the “Technical Data” section with the article number
on the identication plate on the charger.
Suggestions
Do you have any questions, suggestions or ideas re-
garding your vehicle or these instructions?
Please write to us:
Dr. Ing. h.c. F. Porsche AG
Vertrieb Customer Relations
Porscheplatz 1
70435 Stuttgart
Germany
Equipment
Because Porsche vehicles undergo continuous devel-
opment, equipment and specications may not be
as illustrated or described in this manual. Items of
equipment are sometimes optional or vary depending
on the country in which the vehicle is sold.
For information on retrotting options, please contact
an authorized Porsche dealer. Porsche recommends
an authorized Porsche dealer as they have trained
technicians and the necessary parts and tools.
Owing to the dierent legal requirements in individ-
ual countries, the equipment in your vehicle may vary
from that described in this Owner’s Manual. If your
Porsche is tted with any equipment not described
in this manual, your authorized Porsche dealer will be
glad to provide information regarding correct opera-
tion and care of the items concerned.

1
DANGER
WARNING
CAUTION
NOTE
About this Owner’s Manual
Warning notes and symbols
Dierent types of warning notes and symbols are
used in this Owner’s Manual.
Serious injury or death
Failure to observe warning notes in the “Danger” cat-
egory will result in serious injury or death.
Possible serious injury or
death
Failure to observe warning notes in the “Warning”
category may result in serious injury or death.
Possible moderate or
slight injury
Failure to observe warning notes in the “Caution”
category may result in moderate or slight injury.
Vehicle damage possible
Failure to observe warning notes in the “Notice” cate-
gory can result in damage to the vehicle.
Information
Additional information is provided under “Informa-
tion”.
bPrerequisites that must be fullled in order to
use a function.
eInstructions that must be followed.
1. Instructions are numbered in cases where a se-
quence of steps must be followed.
2. Instructions that must be followed on the cen-
ter display.
gIndicates where you can nd more information on a
topic.
More Information
You can access the comprehensive Owner's Manual
at the following web address:
https://tinyurl.com/porsche-e-help

2
Table of Contents
To the Operating instructions
Pictogram explanation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Data protection notice. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Further information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Includes
Access data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview
Connections on the control unit. . . . . . . . . . . . . . . . . . . 8
Charger control unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Displays and controls on the display. . . . . . . . . . . . . . . 8
Requirements and prerequisites
Selecting mounting location. . . . . . . . . . . . . . . . . . . . . . 9
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mounting
Installing the wall bracket. . . . . . . . . . . . . . . . . . . . . . . 10
Set up
Vehicle charging and supply cables. . . . . . . . . . . . . . 11
Commissioning and conguration. . . . . . . . . . . . . . . . 15
Initializing with the web application. . . . . . . . . . . . . . 17
Logging into the Charger. . . . . . . . . . . . . . . . . . . . . . . . 17
Starting Setup on the Charger. . . . . . . . . . . . . . . . . . . 17
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating
Operating instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Logging into the web application. . . . . . . . . . . . . . . . 21
Operating the Web Application. . . . . . . . . . . . . . . . . . 22
Charging dock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Malfunctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning and maintenance. . . . . . . . . . . . . . . . . . . . . . . 32
Disposal of the product. . . . . . . . . . . . . . . . . . . . . . . . . . 32
Technical data
Type plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Production information. . . . . . . . . . . . . . . . . . . . . . . . . 35
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

To the Operating instructions
3
To the Operating instructions
Pictogram explanation
Depending on the country, various pictograms may
be attached to the charger.
Operate the charger within a temperature
range of -22 °F to 122 °F (-30 °C to +50
°C).
Operate the charger at an altitude of max.
16,400 (5,000 m) above sea level.
The charger is equipped with a non-
switched protective grounding conductor.
The charger is equipped with a switched
protective grounding conductor.
Dispose of the charger in compliance with
all applicable disposal regulations.
Do not use extension cables or cable reels.
Do not use any (travel) adapters.
Do not use multiple electrical sockets.
Do not use a charger with damage to elec-
tronics or wiring.
Incorrect use may cause electric
shock.
Observe the relevant Owner’s Man-
ual, in particular the warning and
safety instructions.
The surface of the charger
can become very hot.
Do not operate the charger in non-grounded
power networks (e.g. IT networks). Only op-
erate the charger in grounded power sys-
tems.
The charger requires an AC power supply
Designates the type 1 connector with a volt-
age range ≤ 250 VAC.
Designates the type 2 connector with a volt-
age range ≤ 480 VAC.
Data protection notice
To ensure that your Porsche charging equipment can
communicate properly and is always up-to-date, the
charging equipment will send the following equip-
ment-specic data to Porsche in encrypted form at
regular intervals and process this data there: device
ID, brand, generation, device type and soware ver-
sion.
If you would also like to have the option of using
other Porsche Connect Services for the charging
equipment, you must pair your charging equipment
to your Porsche ID account, which is available from
the Porsche Connect distributor in selected markets.
While using Porsche Connect services, the following
personal data and other device-specic data required
for the provision of the services is sent to Porsche
and processed there: customer ID, statistics, charg-
ing history information, status, connection status and
time stamp for when communication was last estab-
lished. You will nd more detailed information on the
general terms and conditions and the privacy policy
at www.porsche.com/connect-store.
The regular transmission of data for your charging
equipment can incur additional costs with your Inter-
net supplier. The data you have saved at Porsche can
be irrevocably deleted using My Porsche. Some of the
Porsche Connect Services for the Porsche charging
equipment are not available in all countries due to
technical or legal restrictions.
Further information
Further information on the charger and the web ap-
plication is available in the "E-Performance" area at
https://www.porsche.com.

4
Safety
DANGER
DANGER
DANGER
WARNING
NOTE
Safety
Safety instructions
Electric shock, short cir-
cuit, re, explosion
Use of a damaged or incorrect charger and a dam-
aged or incorrect electrical socket, improper use of
the charger or failure to observe the safety instruc-
tions can cause short circuits, electric shocks, explo-
sions, res or burns.
eOnly use accessories, e.g. supply and vehicle ca-
bles, that have been approved and supplied by
Porsche.
eDo not use a damaged and/or soiled charger.
Check the cable and plug connection for damage
and soiling before use.
eOnly connect the charger to properly installed
and undamaged electrical sockets and fault-free
electrical installations.
eDo not use extension cables, cable reels, multiple
sockets or (travel) adapters.
eDisconnect the charger from the power grid dur-
ing thunderstorms.
eDo not modify or repair any of the electrical com-
ponents.
eOnly get experts to correct faults and carry out
repairs on the charger.
Stromschlag, Brand
Nicht fachgerecht installierte Steckdosen können
beim Laden der Hochvoltbatterie über den Fahrzeu-
gladeanschluss zu Stromschlag oder Brand führen.
eÜberprüfung der Spannungsversorgung, Mont-
age und Erstinbetriebnahme der Steckdose für
das Ladegerät dürfen nur von einer qualizierten
Elektrofachkra durchgeführt werden. Sie ist da-
bei für das Einhalten der bestehenden Normen
und Vorschrien vollständig verantwortlich. Por-
sche empehlt, einen zertizierten Porsche Serv-
ice-Partner zu beauragen.
eThe charger should only be operated in prop-
erly earthed power supply systems. Operation
in nonearthed systems (e. g. IT networks is not
possible.
eDen Leitungsquerschnitt der Zuleitung zur
Steckdose unter Berücksichtigung der Leitung-
slänge und der lokal geltenden Vorschrien und
Normen festlegen.
eTo ensure uninterrupted charging, we recom-
mend that that you only use electrical sockets
that are connecetd via a seperately fused electric
circuit for charging.
eDas Ladegerät ist für den Einsatz im privaten
und halböentlichen Bereich vorgesehen, z. B.
Privatgrundstücke oder Firmenparkplätze. Länd-
erabhängig, z. B. in Italien und Neuseeland, ist
Laden nach Mode 2 im öentlichen Bereich und
öentlichen Raum verboten.
Informieren Sie sich bei Ihrem Porsche Partner
oder bei Ihrem lokalen Stromversorger.
eBeim unbeaufsichtigten Laden dürfen unbefugte
Personen (z. B. spielende Kinder) oder Tiere kei-
nen Zugang zum Ladegerät und Fahrzeug haben.
egDie Sicherheitshinweise in der Installationsan-
leitung sowie der Fahrzeuganleitung beachten.
Electric shock, re
Incorrect handling of the plug contacts can lead to
electric shock or re.
eDo not touch the contacts on the vehicle charge
port and charger.
eDo not insert any objects into the vehicle charge
port or charger.
eProtect electrical sockets and plug connections
against moisture, water and other liquids.
Flammable or explosive
vapors
Components of the charger can cause sparks and
ignite ammable or explosive vapors.
eTo reduce the risk of explosion, –particularly in
garages–, make sure that the control unit is lo-
cated at least 19.7 in. (50 cm) above the oor
during charging.
eDo not install the charger in potentially explosive
areas.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules.

Safety
5
NOTE
These limits are designed to provide reasonable pro-
tection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If the wall-
charger does cause harmful interference to radio or
television reception, which can be determined by
turning the equipment o and on, the user is encour-
aged to try to correct the interference by one or more
of the following measures:
–Reorient or relocate the receiving radio or televi-
sion antenna.
–Increase the separation between the equipment
and receiver.
–Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is con-
nected.
–Consult the dealer or an experienced radio/TV
technician for help.
Changes or modications not expressly approved by
the manufacturer could void the user’s authority to
operate the equipment under FCC rules. To comply
with FCC RF exposure compliance requirements, the
device must be installed to provide a separation dis-
tance of at least 20 cm from all persons.
Ce dispositif a été testé et déclaré conforme aux lim-
ites des appareils numériques de la classe B, selon la
section 15 des règlements de la Commission fédérale
des télécommunications américaine (FCC).
Ces limites sont conçues pour assurer une protection
raisonnable contre un brouillage préjudiciable lorsque
l’appareil est utilisé dans un milieu résidentiel. Ce
dispositif génère, utilise et peut diuser de l’énergie
sur les fréquences radio et, s’il n’est pas installé et
employé conformément aux directives, il peut brouil-
ler les communications radio. Toutefois, rien ne ga-
rantit que des brouillages ne surviendront pas pour
des installations particulières. Si ce dispositif brouille
les signaux radio ou de télévision, ce qui peut être
déterminé en éteignant et en rallumant le dispositif,
l’utilisateur devrait tenter de corriger le brouillage par
un ou plusieurs des moyens suivants:
–Réorienter ou relocaliser l’antenne de réception.
–Éloigner le dispositif du récepteur.
–Brancher le dispositif dans une prise dont le cir-
cuit dière de celui qui alimente le récepteur.
–Consulter le concessionnaire ou un technicien
qualié dans le domaine de l’audiovisuel pour
obtenir de l’aide.
Conformément aux règlements de la Commission
fédérale des télécommunications américaine (FCC),
toute changement ou modication non expressément
approuvée par le fabricant peut annuler l’autorisation
accordée à l’utilisateur de faire usage de l’équipe-
ment. Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appar-
eil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compro-
mettre le fonctionnement. Cet appareil numérique de
la classe B est conforme à la norme NMB-003 du
Canada. Déclaration d'exposition aux radiations: Cet
équipement est conforme aux limites d'exposition
aux rayonnements IC établies pour un environnement
non contrôlé. Cet équipement doit être installé et
utilisé avec un minimum de 20 cm de distance entre
la source de rayonnement et votre corps.
To ensure uninterrupted charging with the charger,
consider the following instructions and recommen-
dations:
–When installing the electrical socket, select
an industrial socket with the highest available
power (suited to the electrical home installation)
and have it installed by a qualied electrician.
Porsche recommends commissioning a certied
Porsche Service Partner.
–To the extent technically possible and legally
permissible, congure the electrical installation
so that the maximum rated power of the elec-
trical socket used is permanently available for
charging the vehicle.
–Before installation, check whether the addition-
ally required power for charging a vehicle can
be provided sustainably with the present home
installation. Secure the home installation with an
energy management system if necessary.
–In the event of ambiguity or uncertainty regard-
ing the home electrical installation, consult a
qualied electrician. Porsche recommends com-
missioning a certied Porsche Service Partner.
–If the charger is to be used in conjunction with a
photovoltaic system, contact a Porsche partner.
–To make the most of the charger’s performance
and ensure fast charging, use NEMA electrical
sockets with the highest possible rated current
or industrial sockets in accordance with IEC
60309.
–When charging the high-voltage battery via the
household electrical socket/industrial socket,
the electrical installation can be loaded to its

6
Includes
WARNING
maximum power capacity. Porsche recommends
having the electrical installations used for charg-
ing checked regularly by a qualied electrician.
Ask an electrician which test intervals make
sense during your installation. Porsche recom-
mends commissioning a certied Porsche Serv-
ice Partner.
–To prevent overheating of the electrical installa-
tion, the charging current for household cables
is automatically limited on delivery. Have the
charger commissioned by a qualied electrician
and set the charging current limit suited to the
home installation.
gRefer to chapter “Charging current limita-
tion“ on page 20.
Grounding Instructions
The charger must be grounded.
In the event of a malfunction or failure, grounding
provides a path with the lowest electrical resistance
to reduce the risk of electric shock.
The charger is cabled with a grounding conductor
and a suitable power plug. The power plug must
be plugged into a suitable electrical socket that has
been installed and grounded in accordance with local
regulations and ordinances.
Electric shock, short cir-
cuit
Improper connection of the equipment-grounding
conductor is able to result in a risk of electric shock.
eCheck with a qualied electrician or serviceman
if you are in doubt as to whether the product is
properly grounded.
eDo not modify the plug provided with the prod-
uct - if it will not t the outlet, have a proper
outlet installed by a qualied electrician.
Intended use
Charger with integrated control and protection sys-
tem for charging mode 2 for vehicles with high-volt-
age battery that comply with the generally applicable
standards and directives for electric vehicles.
eDepending on the regional power grid, use the
appropriate device version.
gRefer to chapter “Technical data“ on page 33.
The charger may only be used as a combination of
power cable, control unit and vehicle cable.
It is suitable for outdoor use.
Includes
Fig.1: Includes
APower cable (replaceable at operator control unit)
BPower plug for connection to the power grid
CControl unit
DVehicle charging plug (connector plug for the vehi-
cle)
EVehicle cable (country-specic: either replaceable
or xed to the operator control unit)
FAccess data letter
Information
Optional components: Depending on country, various
charger wall mounts are available, e.g. the standard
wall mount or the charging dock.

Includes
7
Access data
With your device, you will receive an access data
letter containing all the Web Application necessary
data for the charger.
eKeep the access data letter.
Information
The access data valid at the time of delivery, such
as the preset PIN and the initial password, can be
requested from the Porsche partner in the event of
loss.
−To do this, have the serial number of the charger
ready.
gRefer to chapter “Charger serial number“ on
page 7.
The access data sheet contains the following data:
Designation Meaning
Serial Number Charger serial number
Wi-Fi MAC MAC address WiFi in-
terface
GRID MAC MAC address of house
PLC interface
Vehicle MAC MAC address vehicle
PLC interface
SSID Wi-Fi –SSID WiFi access
point
–Host name
Wi-Fi PSK Network key
Designation Meaning
Password Home user Initial password Web
Application home user
Password customer
service
Initial password for web
application customer
service
PIN Personal identication
number
PUK Personal unlock key
Information
The host name consists of the following components:
Charger+serial number (example: MobileChargerCon-
nect-1234567)
Information
The security eld contains the required access codes
(PIN and PUK). The eld is printed with a special color
that covers these codes. Only aer wetting this eld
under running water does the color fade and allow
the codes to become visible.
Do not rub or scratch when wet, as this can damage
the codes.
PIN and PUK
PIN and PUK are used to unlock the charger.
eIn case of loss of a user-dened PIN, unlock the
charger by entering the PUK and assign a new
PIN.
eIf you lose the PUK, please contact your Porsche
partner.
Web application Password
The password is used to log in to the Web Applica-
tion.
If the initial password is used:
eIf the initial password is lost, please contact your
Porsche partner.
If a user-dened password is used:
eIf a user-dened password is lost, reset the
charger to factory settings and thus reactivate
the initial password (Settings eFactory set-
tings).
Charger serial number
The serial number of the charger is specied in the
following places:
–in the access data letter behind the designation
“Serial NumberSerial Number”
–on the type plate (back of the control unit) be-
hind the abbreviation “SNSN”
–on the charger: Settings eMaintenance e
device information
–In the Web Application: Settings efor mainte-
nance einformation
PorscheID
If the charger is linked to your Porsche ID, informa-
tion on the charger and charging processes in My
Porsche and Porsche Connect App can be accessed.

8
Overview
If the charger will no longer be used, for example, in
the event of a sale:
1. Unlink Porsche ID from charger (Settings e
User prole).
2. Reset charger to factory settings (Settings
efactory settings).
Overview
Connections on the control unit
Fig.2: Connections on the control unit
ASupply cable
BVehicle cable
The supply cable Ais removed and plugged in at the
top of the control unit.
The vehicle cable Bis removed and plugged in at the
bottom of the control unit.
Charger control unit
Fig.3: Control unit
APower button
BStatus LEDs
CDisplay
The charger can be switched on and o using the
Power button A(Fig.3).
The status LEDs B(Fig.3) show the status of the
charger.
Communication with the charger takes place via the
display C(Fig.3). It shows information and error
messages.
Displays and controls on the dis-
play
Fig.4: Charger display
AStatus bar
BInformation area
CMenu bar
A brightness sensor controls the brightness of the
display. The brightness adjusts automatically to the
ambient lighting conditions.
Status bar
Various symbols can be displayed in the status bar.
The following overview shows the meaning of the
status bar symbols.

Requirements and prerequisites
9
DANGER
Symbol Meaning
WiFi connection availa-
ble
Server connection
available
Soware update down-
loading
Connection to PLC net-
work available
Hotspot activated
A charging prole is ac-
tivated in the vehicle.
This prole is loaded
in accordance with the
settings.
Photovoltaic system
connected
Menu bar
Various symbols can be displayed in the menu bar.
The following overview shows the meaning of the
symbols in the menu bar.
Symbol Meaning
Display information
about the current
charging process
Display charging history
Making settings
A soware update is
available.
Operating options
Fig.5: Operating options
ABack
BUp/Down
CActivity
DDetails
ESkip
Requirements and prerequi-
sites
Selecting mounting location
Electric shock, re
Improper use of the charger or non-compliance with
the safety instructions can cause short circuits, elec-
tric shocks, explosions, res or burns.
eDo not install the basic wall mount or the charg-
ing dock in potentially explosive areas.
eBefore installing the basic wall mount or charg-
ing dock, make sure that there are no electric
wires in the area in which the mounting holes are
to be drilled.
eTo reduce the risk of explosion, particularly in
garages, make sure that the control unit is lo-
cated at least 19.7 in. (50 cm) above the oor
during charging.
eObserve the locally applicable electrical installa-
tion regulations, re protection measures, acci-
dent prevention regulations and escape routes.
The standard wall mount and charging dock are de-
signed for installation indoors or outdoors. The fol-
lowing criteria must be considered when selecting a
suitable location:
–As far as possible, install the electrical socket
or supply line, the standard wall mount or the
charging dock in a covered area protected from
direct sunlight and rainfall (e.g. inside a garage).
–Select the distance of the electrical socket from
the oor and ceiling, observing national stand-
ards and regulations, to ensure comfortable use.

10
Mounting
–Do not mount the standard wall bracket or
charging dock under hanging objects.
–Do not mount the standard wall bracket or
charging dock in barns, stables or where ammo-
nia gases occur.
–Mount the standard wall bracket or charging
dock on a smooth surface.
–To ensure secure fastening, check the wall con-
dition before mounting.
–Install the standard wall bracket or charging
dock as close as possible to the preferred vehi-
cle parking position. Consider the vehicle orien-
tation.
–Mount the standard wall bracket or charging
dock so that it is not in the area of walking paths
and the power cable does not cross any walking
paths.
–Mount the standard wall bracket or charging
dock so that the distance of the power plug to
the electrical socket does not exceed the availa-
ble power cable length.
Required tools
–Level
–Drill or hammer drill
–Screwdriver
Mounting
Installing the wall bracket
Mounting standard wall bracket (base)
Fig.6: Drilling dimensions
1. Mark drill holes on the wall.
2. Drill fastening holes and insert anchors.
3. Press standard wall bracket 2(Fig.6) into cable
guide 1 (Fig.6) from the front.
4. Screw standard wall bracket onto the wall.
Information
Install the wall bracket at a height of at least 1 m (3
.).
Installing the plug holder
Fig.7: Distance from wall mount to plug holder
When installing the plug holder, ensure a distance of
7.9in. (200mm) from the basic wall mount.

Set up
11
1. Status of printout. Ask your Porsche partner or your local electricity supplier for more information.
NOTE
Fig.8: Drilling dimensions
1. Remove plug holder 1from the cover (Fig.8) 2
(Fig.8).
2. Mark the drill holes on the wall.
3. Drill the mounting holes and insert wall plugs.
4. Screw the plug holder 1(Fig.8) to the wall.
5. Fit the cover 2(Fig.8) onto the plug holder 1
(Fig.8) from below and press it upwards.
Inserting the control unit in the wall
mount
Fig.9: Inserting control unit
1. Guide the vehicle cable through the lower open-
ing in the basic wall mount, t the bottom of the
control unit on the locking lug and engage it by
pushing it to the rear.
2. Guide the supply cable through the upper open-
ing in the basic wall mount and lock the snap
ring by pushing it to the le.
3. Insert the vehicle plug into the plug holder.
Set up
Vehicle charging and supply cables
Information on vehicle charging cables
and connectors
Depending on the country equipment, dierent vehi-
cle charging connectors Aand vehicle charging con-
nectors Bare supplied.
IEC 62196-2/
SAE-J1772-2009
Type 1 UL/IEC
Power cable selection
For regular charging with optimal charging speed,
use only the following power cables. The maximum
available charging power is up to 22 kW (depending
on the device type, power grid/home connection and
on-board charger). When traveling abroad, always
carry the power cable suitable for the respective
country.
In some countries, only approved supply cables may
be used. When driving abroad, always carry the ap-
propriate supply cable for the country you are visiting
with you.
The length of the vehicle cable can be 8.2 or 24.6
(2.5 or 7.5 meter), depending on real conditions.
Depending on the country, the total length of the
power cable, control unit and vehicle cable is limited,
e.g. in Switzerland to 16.4 (5 meter), in Israel and
the USA to 24.6 (7.5 meter1).

12
Set up
1. Status of printout. Ask your Porsche partner or your local electricity supplier for more information.
2. for Mexico: 12A
Power cable for industrial sockets
1
NEMA 14-30
2
NEMA 14-50
3
NEMA 6-30
4
NEMA 6-50
5
IEC 60309-2
CEE 230 V/16 A
6 h
6
IEC 60309-2
CEE 230 V/32 A
6 h
7
IEC 60309-2
CEE 400 V/16 A
6 h
8
IEC 60309-2
CEE 400 V/32 A
6 h
Power cable for household sockets
If an industrial socket is not available, the following
power cables can also be used to charge the battery
with reduced charging power.
eDepending on the country, for example in Abu
Dhabi, Israel, Singapore and India1, charging us-
ing household sockets is prohibited.
eIn Canada, each electrical socket must be rated
for charging electric vehicles for at least 20 A.
A
NEMA 5-15
Type B 2
B
CEE 7/5; CEE 7/7
Type E/Type F
(“SchuKo”)
C
AS 3112
Type I
D
CEI 23-16-VII
Type L 16 A (5 mm)
NEMA 6-50/NEMA 14-50 (additional infor-
mation)
Information
This recommendation for use applies only to regions
with the NEMA 6-50/NEMA 14-50 standard.
Charging your vehicle may result in high electric cur-
rents. For safety reasons, it is mandatory to use only
components exclusively approved for this purpose
and to have the charging equipment installed profes-
sionally.
Porsche recommends home owners only install in-
dustrial-quality electrical receptacles and have the
installation performed by qualied electricians in ac-
cordance with the National Electrical Code or appli-
cable local equivalents.

Set up
13
DANGER DANGER
General safety instructions
Electric shock and re!
Improper use of the charging equipment and failure
to comply with the installation and safety instruc-
tions may cause a short circuit, electric shock, explo-
sion, re or burns.
eThe surface of the charger and associated equip-
ment can become very hot under normal use.
This is normal and not an indication of a defect in
the charger. Observe the operating instructions
provided with the charger, particularly the warn-
ings and safety instructions.
ePlease read the installation instructions in the
operating instructions for your charging equip-
ment.
ePay particular attention to all the safety and
warning instructions provided there.
eHave the installation carried out by someone
with the necessary electrical training and exper-
tise.
ePay attention also to the regulations on electrical
installations in your country.
Requirements for the power outlet
Unsuitable power outlets
Caution
If the electrical receptacles/outlets are not of suf-
cient quality, higher temperatures can occur in
the receptacle when charging the vehicle using the
supplied charging hardware (e.g. Porsche Mobile
Charger). This can result in thermal damage to the
receptacle and associated wiring. Low quality NEMA
receptacle use or improper installation are not an in-
dication of a defect in the vehicle or Porsche charg-
ing hardware.
An unsuitable power outlet may cause a short circuit,
electric shock, explosion, re or burns.
eUse only a power socket type suitable for this in-
stallation (see Suitable power outlet/power plug
types).
eOnly use power outlets that meet the require-
ments for the quality of the contact areas and
clamping (see Requirements for the quality of
the power outlets).
eThe use of ferrules on the supply conductor wir-
ing is recommended to further safeguard the
circuit connection at the receptacle.
eAvoid clamping conductor insulation at circuit
connection points.
Suitable power socket/power plug types
NEMA 6-50
Outlet/Plug
Nema 14-50
Outlet/Plug
Requirements for the quality of the power outlets
AContact area only half the plug contact height
BContact area over the full plug contact height
CMinimal contact area between clamping screw
and stranded wire
DWide contact area between clamping plate and
stranded wire
Receptacles from the supplier Hubbell are recom-
mended for their industrial quality and ability to han-
dle high current for long periods of time.

14
Set up
1. Status of printout. Ask your Porsche Partner or your local electricity supplier for more information.
DANGER
DANGER
DANGER
DANGER
eHubbell HBL9450A = NEMA 14-50 Receptacle
(4-prong)
eHubbell HBL9367 = NEMA 6-50 Receptacle (3-
prong)
Receptacle terminal screws must be tightened to
manufacturer specications.
The use of ferrules on the supply conductor wiring
is recommended to further safeguard the circuit con-
nection at the receptacle.
Requirements for the circuit installation
Unsuitable wiring
Using unsuitable wiring may cause a short circuit,
electric shock, explosion, re or burns.
eThe branch circuit must be protected with a 50A
circuit breaker, in accordance with national and
local codes and regulations.
eA 50-amp branch circuit should use a minimum
6 AWG, 90°C-rated copper wire for conductors
supplying Porsche charging hardware plugged
with a NEMA 14-50 or 6-50 supply cable.
Requirements for outdoor installation
Direct contact with rain
Direct contact with rain when using the charging
equipment outdoors may cause a short circuit, elec-
tric shock, explosion, re or burns.
eAvoid direct contact between the charging
equipment and rain.
eUse a rainproof NEMA 3R housing.
General precautions on (125V) supply cable use
Emergency use only
The domestic (125V) supply cable is provided for
emergency use only, and should not be used by cus-
tomers for daily home charging. When used, it is rec-
ommended to limit 125V charging to a maximum of
approximately 12 hours. Charge only to a minimum
needed get to a nearest High-Power Charger (HPC),
DC Charger, or suitable Level 2 charger for recharg-
ing.
Changing power and vehicle cables
Electric shock
Risk of serious or fatal injury from electric shock.
eBefore changing the supply cable, always unplug
the supply cable from the electrical socket and
disconnect the vehicle cable from the vehicle
charge port.
eOnly change cables in a dry environment.
eUse only cables approved by Porsche.
gRefer to chapter “Includes“ on page 6.
Depending on the country, e.g. in Norway, Italy,
Portugal and Spain1, the power cable may only be
replaced by a qualied electrician. Porsche recom-
mends commissioning a certied Porsche Service
Partner.
Fig.10: Operator control unit connections
The power cable Ais unplugged and plugged in at the
top of the operator control unit.
The vehicle cable Bis unplugged and plugged in at
the lower end of the operator control unit

Set up
15
Disconnecting cable
Fig.11: Disconnecting cable
bThe high-voltage battery charging process ias
ended and the vehicle plug removed from the
vehicle charging port.
bThe power plug is unplugged from the electrical
socket.
1. Loosen screw C(Fig.11) using a suitable tool.
2. Raise lever A(Fig.11).
3. Pull out plug B(Fig.11) to the rst resistance.
4. Close lever A(Fig.11).
5. Pull out plug B(Fig.11) completely.
Fastening cable
Fig.12: Fastening cable and xing plug
bLever A(Fig.12) is closed.
1. Push plug B(Fig.12) into the operator control
unit until the rst resistance.
2. Raise lever A(Fig.12).
3. Insert plug B(Fig.12) completely.
4. Close lever A(Fig.12).
5. Fasten plug B(Fig.12) onto the operator con-
trol unit using screw C(Fig.12).
Commissioning and conguration
Getting started
Congure the following settings before using the
charger for the rst time.
Information
−Options marked Skip can be skipped. A setting is
not congured in this case.
−Settings can always be changed on the display
( ).
Language and country
1. Select a language from the list. Conrm your
selection.
2. Select a country from the list.
3. Conrm the selected language and country.
Data transmission
eRead and conrm instructions for transmitting
data.
Soware updates
In order to guarantee the full functionality and reliable
operation of the charger, the latest soware must
always be installed.
eSelect and conrm option for automatic soware
update.
On The charger checks whether soware up-
dates are available and downloads them auto-
matically.
The installation can then be started directly or
postponed to a later time.

16
Set up
O The charger checks whether soware up-
dates are available and displays a corresponding
message. The download can then be started
manually.
Once the download is complete, the installation
can then be started directly or postponed to a
later time.
If an Internet connection with the charger cannot
be established, soware updates can also be down-
loaded manually via the web address in the E-Per-
formance area at https://www.porsche.com and in-
stalled via the web application.
Selecting a Network
Select the option for connecting to a home network.
The option can be skipped with Skip. Then, no con-
nection is established to a home network. When the
charger is connected to an existing home network,
advanced functions and information are available.
Connection is possible via WiFi or a powerline com-
munication network (PLC network). If no home net-
work is available, a hotspot can be set up on the
charger.
Information
Public WiFi networks without password protection
are not supported and cannot be used.
Connection via WiFi
1. Select the WiFi option.
2. Select the home network from the list of de-
tected WiFi networks.
3. Enter and conrm the password.
Connection via PLC pairing button
1. Select the PLC pairing button option.
2. Start the connection setup process on the PLC
modem. Conrm by pressing OK on the charger.
Once the setup is connected, conrm with Con-
nect.
🡆The connection to the PLC network is es-
tablished.
If a connection to the PLC network is established, the
symbol is displayed in the status bar.
Connection via PLC security code
A device on which the control soware for the PLC
network is installed must be used for this method.
1. To establish a connection to a PLC network us-
ing the security code, select PLC security code.
🡆The security code appears on the display.
2. Enter the security code in the relevant menu of
the control soware for the PLC network in order
to integrate the charger into the PLC network.
🡆The connection to the PLC network is es-
tablished.
If a connection to the PLC network is established, the
symbol is displayed in the status bar.
Information
PLC characteristics:
–Separate interfaces to the vehicle and to the
infrastructure
–PLC according to IEEE P1901
–Home Plug AV
–Encryption: 128-bit AES
–Frequency band: 2-30 MHz
User proles (link Porsche ID)
If the charger is linked to your Porsche ID, informa-
tion on the charger and charging processes can be
accessed in My Porsche (web and app).
To link the charger to your Porsche ID:
eAccess the website specied on the charger dis-
play in the browser of your device or open the My
Porsche app and enter the user code.
– or –
Scan the QR code displayed in the charger. The
following options are available for scanning the
QR code:
–Use your device's camera (from iOS 11, An-
droid dierent).
–Use an app for scanning QR codes.
If the link was successful, the Set-up assistant
moves to the next step.
Connect Energy Manager
If an energy manager is available, it is possible to
establish a connection to it. The energy manager then
assumes control of the charging process.
eFor instructions for connecting, refer to the oper-
ating instructions for the energy manager.
If no energy manager is available, the vehicle will
be charged at the charging current entered on the
charger:
eSettings eAdjust charging current
gRefer to chapter “Adjust charging current“ on page
17.

Set up
17
Hotspot
If it is not possible to integrate into a home network,
the charger can activate a hotspot, thereby estab-
lishing a connection to the web application on the
charger.
eTo activate a hotspot, click on Activate hotspot.
Once a hotspot has been activated, the symbol
will appear in the status bar.
Information
When using Android systems, the connection may
have to be conrmed separately in order for a hotspot
connection to be established.
Adjust charging current
The maximum permitted charging current for the
charger can be set here if there is no energy manager
available in the home network.
The displayed maximum value is determined by the
types of cable that are connected.
eSet the charging current to the maximum value
available in the power grid used for the charger.
Use Plus and Minus to do this.
gRefer to chapter “Charging current limitation“ on
page 20.
Device protection
To prevent an unauthorized vehicle from being con-
nected to the charger, a PIN prompt can be cong-
ured.
1. To activate the PIN prompt, select On.
2. Enter a 4-digit PIN and conrm.
3. Enter the PIN again and conrm it.
🡆Activation of the PIN prompt is conrmed.
Einrichtung abschließen
eAnhand der Summary die getroenen Einstellun-
gen prüfen und die Einrichtung abschließen.
Initializing with the web applica-
tion
Before the charger and the Web Application can be
used daily, the charger must rst be set up. The end
device (PC, tablet or smartphone) and charger must
then be connected.
Requirements for initialising in the web ap-
plication
For initial use of the Web Application, the following
information should be available:
–Access data letter for the Porsche Mobile
Charger Connect to log in to Web Application
the charger
–Access data for your home network
–User prole access data (for linking to the Por-
sche ID)
The following browsers are supported by the web
application:
–Google Chrome from version 57 (recommended)
–Mozilla Firefox from version 52 (recommended)
–Microso Internet Explorer from version 11
–Microso Edge
–Apple Safari from version 10
Logging into the Charger
Information
The data for logging into the charger is set out in the
enclosed letter containing access data. The security
eld contains the access codes (PIN and PUK). This
eld has special ink covering these codes.
The codes are only visible when this eld is damp-
ened in running water.
Do not rub or scratch the eld while dampening it, as
the codes could also be damaged.
bThe charger is switched on.
bLetter containing access data is to hand.
1. Find the PIN in the letter. To do so, dampen the
security eld in order to make the PIN legible.
2. Enter the PIN.
Starting Setup on the Charger
The charger setup is performed with the aid of
the setup assistant, which guides the user through
the installation in several steps. Setup must be com-
pleted so that the charger can be used properly.
gRead the operating instructions for the Porsche
Mobile Charger Connect to learn more about the
setup of the charger.
Overview
The Web Application oers more extensive setting
options than those on the device.

18
Operating
1. Time of printing: Further information is available from your authorized Porsche dealer.
NOTE
NOTE
Fig.13: Overview of the web application
ACurrent charging session
Shows information on the current charging ses-
sion, such as the start time and the duration of the
charging session.
BDevice status
Displays information on the device, for example:
–the current charge status
–the network connection used
–the connection status to the energy manager
(if present)
–the availability of a soware update
–the deactivation of ground monitoring
CCurrent charging capacity
The current ow of electrical power [in kilowatt]
from the charger to the load.
Curve progression: The curve shown depicts the
temporal progress of the charging power from the
start of charging as well as the total energy con-
sumption [in kilowatt].
In the curve, select a time in order to view the
charging power at this point in time.
DConsumption
The total energy consumption for the current
charging session [in kilowatt hours].
ECharge status
The color used in the overview indicates the
charge status of the device:
–Red: Error message
–Blue: Charging paused
–Green: Vehicle is charging
–White: No vehicle is connected to the charger
Operating
Operating instructions
In some countries, the relevant authorities must be
notied when you connect electric vehicle charging
equipment.
eCheck obligation to notify the authorities and le-
gal requirements for operation before connecting
charging equipment.
Damage to the charger
eAlways place the charger on a solid surface when
charging.
ePorsche recommends that you use the charger
in the basic wall mount or in the charging dock.
In some countries, e.g. Switzerland 1, the charger
may only be used in the basic wall mount or in
the charging dock.
eDo not immerse the charger in water.
eProtect the charger from snow and ice.
eHandle the charger with care and protect it from
potential damage from being driven over, drop-
ped, pulled, bent or crushed.
eDo not open the charger housing.
Damage to the charger
The charger must only be operated within a tem-
perature range from -22°F to +122°F (-30°C to
+50°C).
eTo prevent overheating during operation, avoid
continuous exposure of the charger to direct
sunlight. If the charger overheats, charging will
be interrupted automatically until the tempera-
ture has returned to the normal range.
eIf the charger is too hot or too cold, let it return
slowly to the operating temperature range and
do not actively cool it down or heat it, e.g. by
cooling it down with cold water or heating it with
a hairdryer.