Pro-face PS5000 Series User manual

PS5000 Series
User Manual
(Slim Panel Type Atom Model)

2
The information provided in this documentation contains general descriptions and/or technical
characteristics of the performance of the products contained herein. This documentation is not
intended as a substitute for and is not to be used for determining suitability or reliability of these
products for specific user applications. It is the duty of any such user or integrator to perform the
appropriate and complete risk analysis, evaluation and testing of the products with respect to the
relevant specific application or use thereof. Neither Pro-face nor any of its affiliates or subsidiaries
shall be responsible or liable for misuse of the information that is contained herein. If you have any
suggestions for improvements or amendments or have found errors in this publication, please
notify us.
No part of this document may be reproduced in any form or by any means, electronic or
mechanical, including photocopying, without express written permission of Pro-face.
All pertinent state, regional, and local safety regulations must be observed when installing and
using this product. For reasons of safety and to help ensure compliance with documented system
data, only the manufacturer should perform repairs to components.
When devices are used for applications with technical safety requirements, the relevant
instructions must be followed.
Failure to use Pro-face software or approved software with our hardware products may result in
injury, harm, or improper operating results.
Failure to observe this information can result in injury or equipment damage.
Copyright © 2016 Digital Electronics Corporation. All Rights Reserved.

3
PS5000 Series (Slim Panel Type Atom Model) User Manual
Table of Contents
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1 Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
FCC Radio Frequency Interference Statement for U.S.A.. . . . . . . . . . 12
Certifications and Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Physical Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 3 Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Interface Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Environmental Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 4 Dimensions / Installation. . . . . . . . . . . . . . . . . . . . . . . . . 27
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 5 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
First Power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 6 Slim Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . 41
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting the DC Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
AC Power Supply Module Description and Installation . . . . . . . . . . . . 47
Slim Panel Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 7 Configuration of the BIOS. . . . . . . . . . . . . . . . . . . . . . . . 53
BIOS Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chipset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Save & Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 8 Hardware Modifications . . . . . . . . . . . . . . . . . . . . . . . . . 63
8.1 Before Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Before Making Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
8.2 Storages Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HDD/SSD Drive Description and Installation. . . . . . . . . . . . . . . . . . . . 67
CFast Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.3 Optional Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Optional Interface Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
16DI/8DO Interface Module Description . . . . . . . . . . . . . . . . . . . . . . . 78
RS-232/422/485 Interface Module Description . . . . . . . . . . . . . . . . . . 82
Ethernet IEEE Interface Module Description . . . . . . . . . . . . . . . . . . . . 87

4
CANopen Interface Module Description. . . . . . . . . . . . . . . . . . . . . . . . 89
Profibus DP Interface Module Description . . . . . . . . . . . . . . . . . . . . . . 92
NVRAM Card Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cellular Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Chapter 9 System Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
System Monitor Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Device Management - Monitoring Rules . . . . . . . . . . . . . . . . . . . . . . . 106
Account Setting - System Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Chapter 10 Software API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Intelligent Management for Embedded Platform . . . . . . . . . . . . . . . . . 131
Chapter 11 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Reinstallation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Regular Cleaning and Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Appendix A Accessories and Setting. . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessories for the Slim Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Connectors and Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Appendix B After-sales Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
After-sales Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

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PS5000 Series (Slim Panel Type Atom Model) User Manual
Safety Information
Important Information
NOTICE
Read these instructions carefully, and look at the equipment to become familiar with the device
before trying to install, operate, or maintain it. The following special messages may appear
throughout this documentation or on the equipment to warn of potential hazards or to call attention
to information that clarifies or simplifies a procedure.
PLEASE NOTE
Electrical equipment should be installed, operated, serviced, and maintained only by qualified
personnel. No responsibility is assumed by Pro-face for any consequences arising out of the use
of this material.
A qualified person is one who has skills and knowledge related to the construction and operation
of electrical equipment and its installation, and has received safety training to recognize and avoid
the hazards involved.

6

7
PS5000 Series (Slim Panel Type Atom Model) User Manual
About the Book
At a Glance
Document Scope
This manual describes the configuration and usage of the PS5000 Series (from now on referred to
as the Slim Panel).
The Slim Panel is designed to operate in an industrial environment.
The configuration number format is as follows:
Character number Prefix (1-4) 5678910 11 12 13 14 15 16 17 18
Part number PFXP
Base unit Slim panel type S
Product generation Second generation 2
Display Slim panel Atom W10” C
Slim panel Atom W15” G
Box type None N
CPU type Atom-E3827 A
Power supply DC D
RAM sizes 4 GB 4
Operating system None 0
Windows Embedded Standard 7 (WES7P) SP1 64 bits
MUI
4
Windows 7 Ultimate SP1 64 bits MUI 6
Windows Embedded 8.1 Industry 64 bits MUI 8
Storage device None N
CFast 16 GB A
CFast 16 GB with expansion adaptor B
HDD 500 GB with expansion adaptor Q
HDD 1 TB with expansion adaptor R
SSD 80 GB with expansion adaptor S
SSD 160 GB with expansion adaptor T
SSD 240 GB with expansion adaptor U
Expansion adaptor without storage drive V

8
NOTE: All instructions applicable to the enclosed product and all safety precautions must be
observed.
Validity Note
This document is valid for the PS5000 Series.
The technical characteristics of the device(s) described in this manual also appear online at
http://www.pro-face.com/ .
The characteristics presented in this manual should be the same as those that appear online. In
line with our policy of constant improvement we may revise content over time to improve clarity and
accuracy. In the event that you see a difference between the manual and online information, use
the online information as your reference.
Registered trademarks
Microsoft and Windows are registered trademarks of Microsoft corporation in the United States
and/or other countries.
Intel, and Atom are registered trademarks of Intel corporation.
Product names used in this manual may be the registered trademarks owned by the respective
proprietors.
Options None 0
NVRAM mini PCIe 1
Interface 2 x RS 422/485 isolated 2
Interface 4 x RS 422/485 3
Interface 2 x RS 232 isolated 5
Interface 4 x RS 232 6
Interface 16 x DI / 8 x DO 8
Cellular module D
Interface 2 x CANopen G
Interface 1 x PROFIBUS DP with NVRAM J
Interface 1 x Ethernet Gigabit IEEE1588 LAN K
Second storage None N
CFast 16 GB A
HDD 500 GB Q
HDD 1 TB R
SSD 80 GB S
SSD 160 GB T
SSD 240 GB U
Software bundle None N
BLUE license key code B
WinGP license key code G
Pro-face remote HMI server license key code R
BLUE and Pro-face remote HMI server license key code H
WinGP and Pro-face remote HMI server license key code J
Customization None 0
Spare None 0
Character number Prefix (1-4) 5678910 11 12 13 14 15 16 17 18

PS5000 Series (Slim Panel Type Atom Model) User Manual
9
Product Related Information
(1) For additional information, refer to
NEMA ICS 1.1 (latest edition) , "Safety Guidelines for the
Application, Installation, and Maintenance of Solid State Control" and to NEMA ICS 7.1 (latest
edition),”Safety Standards for Construction and Guide for Selection, Installation and Operation of
Adjustable-Speed Drive Systems” or other applicable standards in your location.
The Display Module multi-touch has a touch screen with projected capacitive touch technology that
may operate abnormally when the surface is wet.
NOTE:
The touch control is disabled in case of abnormal touch (like water) for a few seconds to avoid
accidental touch. The normal touch function will be recovered a few seconds after removing the
abnormal touch condition.
Do not touch the touch screen area during Operating System startup since "touch panel
firmware" initializes automatically when Windows starts up.
DANGER
POTENTIAL FOR EXPLOSION IN HAZARDOUS LOCATION
Do not use this product in hazardous locations.
Failure to follow these instructions will result in death or serious injury.
WARNING
LOSS OF CONTROL
The designer of any control scheme must consider the potential failure modes of control paths
and, for certain critical control functions, provide a means to achieve a safe state during and
after a path failure. Examples of critical control functions are emergency stop and overtravel
stop.
Separate or redundant control paths must be provided for critical control functions.
System control paths may include communication links. Consideration must be given to the
implications of unanticipated transmission delays or failures of the link.(1)
Each implementation of a Industrial Personal Computer must be individually and thoroughly
tested for proper operation before being placed into service.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
WARNING
LOSS OF CONTROL
Do not touch the touch screen area during Operating System startup.
Do not operate when the touch screen surface is wet.
If the touch screen surface is wet, remove any excess water with a soft cloth before operation.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

10
NOTE:
The following characteristics are specific to the LCD and are considered normal behavior:
LCD screen may show unevenness in the brightness of certain images or may appear different
when seen from outside the specified viewing angle. Extended shadows, or cross-talk, may also
appear on the sides of screen images.
LCD screen pixels may contain black and white-colored spots and color display may seem to
have changed over time.
When the same image is displayed on the screen for a long period, an after-image may appear
when the image is changed. If this happens, turn off the unit, wait 10 seconds, and then restart it.
The panel brightness may decrease when used for a long time in an environment continuously
filled with inert gas. To prevent deterioration of panel brightness, regularly ventilate the panel.
For more information, please contact your local distributor at
http://www.pro-
face.com/trans/en/manual/1015.html .
http://www.pro-face.com/trans/en/manual/1015.html
NOTE: Do not display the same image for a long time. Change the screen image periodically.
NOTE: The Slim Panel is a highly configurable device and is not based on a real-time operating
system. Changes to the software and settings of the following must be considered new implemen-
tations as discussed in the previous warning messages. Examples of such changes include:
System BIOS
System Monitor
Operating system
Installed hardware
Installed software
WARNING
UNINTENDED EQUIPMENT OPERATION
Use only Pro-face software with the devices described in this manual.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

11
PS5000 Series (Slim Panel Type Atom Model) User Manual
PS5000 Series (S lim Panel Type Atom Model) User Man ual
Important In formation
Important Information
Chapter 1
Important Information
General
This chapter describes specific aspects related to the operation of the Industrial Personal
Computer.
What Is in This Chapter?
This chapter contains the following topics:
Topic Page
FCC Radio Frequency Interference Statement for U.S.A. 12
Certifications and Standards 13

Important Information
12
FCC Radio Frequency Interference Statement for U.S.A.
FCC Radio Interference Information
This equipment has been tested and found to comply with the federal communications commission
(FCC) limits for a Class A digital device, according to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a commercial, industrial,
or business environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause or be subject to
interference with radio communications. To minimize the possibility of electromagnetic interference
in your application, observe the following two rules:
Install and operate the Industrial Personal Computer in such a manner that it does not radiate
sufficient electromagnetic energy to cause interference in nearby devices.
Install and test the Industrial Personal Computer to ensure that the electromagnetic energy
generated by nearby devices does not interfere with the Industrial Personal Computer's
operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this product.
WARNING
ELECTROMAGNETIC / INTERFERENCE
Electromagnetic radiation may disrupt the Industrial Personal Computer's operations, leading to
unintended equipment operation. If electromagnetic interference is detected:
Increase the distance between the Industrial Personal Computer and the interfering
equipment.
Reorient the Industrial Personal Computer and the interfering equipment.
Reroute power and communication lines to the Industrial Personal Computer and the
interfering equipment.
Connect the Industrial Personal Computer and the interfering equipment to different power
supplies.
Always use shielded cables when connecting the Industrial Personal Computer to a peripheral
device or another computer.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

PS5000 Series (Slim Panel Type Atom Model) User Manual
13
Certifications and Standards
Agency Certifications
Pro-face submitted this product for independent testing and qualification by third-party agencies.
These agencies have certified this product as meeting the following standards:
Underwriters Laboratories Inc., UL 60950 and CSA 60950 (Information Technology
Equipment).
CCC, RCM, and EAC certification. Refer to product markings.
NOTE: For information on certifications and standards, such as certified models and certificates,
see product markings or the following:
http://www.pro-face.com/trans/en/manual/1002.htm .
Compliance Standards
Pro-face tested this product for compliance with the following compulsory standards:
United States:
Federal Communications Commission, FCC Part 15, Class A
Europe: CE
2006/95/EC Low Voltage Directive, based on IEC 60950 or IEC 61010-2-201
2004/108/EC EMC Directive, class A, based on IEC 61006-2 and IEC 61006-4
Australia:
Standard AS/NZS CISPR11
Qualification Standards
Pro-face voluntarily tested this product to additional standards. The additional tests performed, and
the standards under which the tests were conducted, are identified in the environmental
characteristics.
Hazardous Substances
This product is compliant with:
WEEE, Directive 2012/19/EU
RoHS, Directive 2011/65/EU
RoHS China, Standard SJ/T 11363-2006
REACH regulation EC 1907/2006
End of Life (WEEE)
The product contains electronic boards. It must be disposed of in specific treatment channels. The
product contains cells and/or storage batteries which must be collected and processed separately
when they have run out and at the end of product life.
Refer to the section Maintenance to extract cells and batteries from the product. These batteries
do not contain a weight percentage of heavy metals over the threshold notified by European
Directive 2006/66/EC.
European (CE) Compliance
The products described in this manual comply with the European Directives concerning
Electromagnetic Compatibility and Low Voltage (CE marking) when used as specified in the
relevant documentation, in applications for which they are intended, and in connection with
approved third-party products.

Important Information
14
KC Markings

15
PS5000 Series (Slim Panel Type Atom Model) User Manual
PS5000 Series (S lim Panel Type Atom Model) User Man ual
Physical O verview
Physical Overview
Chapter 2
Physical Overview
Subject of this Chapter
This chapter provides a physical overview of the Industrial Personal Computer.
What Is in This Chapter?
This chapter contains the following topics:
Topic Page
Package Contents 16
Description 17

Physical Overview
16
Package Contents
Items
The following items are included in the package of the Industrial Personal Computer. Before using
the Slim Panel, confirm that all items listed here are present:
The Slim Panel has been carefully packed, with special attention to quality. However, should you
find anything damaged or missing, contact your local distributor immediately.
Slim Panel
8 x installation fasteners for Display Module
W10” Multi-touch
10 x installation fasteners for Display Module
W15” Multi-touch
Recovery media containing the software
required to reinstall the operating system
(Microsoft Windows EULA). Additional drivers
are in the recovery media.
Chinese user manual
Readme file
Warning/Caution information
Chinese RoHS flyer
1 x DC terminal block: 3-pin power connector
1 x wire for chassis ground
1 x panel gasket
1 x CFast sticker handler

PS5000 Series (Slim Panel Type Atom Model) User Manual
17
Description
Introduction
During operation, the surface temperature of the heat sink may exceed 70 °C (158 °F).
The Display Module multi-touch has a touch screen with projected capacitive touch technology that
may operate abnormally when the surface is wet.
NOTE:
The touch control is disabled in case of abnormal touch (like water) for a few seconds to avoid
accidental touch. The normal touch function will be recovered a few seconds after removing the
abnormal touch condition.
Do not touch the touch screen area during Operating System startup since "touch panel
firmware" initializes automatically when Windows starts up.
Slim Panel W10” Multi-touch Front View
1 Panel
2 Multi-touch panel
3 Status indicator
The table describes the meaning of the status indicator:
WARNING
RISK OF BURNS
Do not touch the surface of the heat sink during operation.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
WARNING
LOSS OF CONTROL
Do not touch the touch screen area during Operating System startup.
Do not operate when the touch screen surface is wet.
If the touch screen surface is wet, remove any excess water with a soft cloth before operation.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
Color State Meaning
Blue On Slim Panel is OK.
Orange On Stand by.
No light Off Slim Panel is off.

Physical Overview
18
Slim Panel W10” Multi-touch Rear View
1 Optional AC power supply
2 Slim Panel interface
3 Cover for access mini PCIe card and HDD/SSD drive
4 Panel
NOTE: The cooling method is passive heat sink.
Slim Panel W10” Multi-touch Bottom View
1 DC power connector
2 ETH2 (10/100/1000 Mbit/s)
3 ETH1 (10/100/1000 Mbit/s)
4 USB2 (USB 2.0)
5 USB1 (USB 3.0)
6 COM2 port RS-232/422/485
7 COM1 port RS-232
8 Optional AC power supply
Slim Panel W10” Multi-touch Side View
1 Access CFast memory card
2 Slot for the installation fasteners

PS5000 Series (Slim Panel Type Atom Model) User Manual
19
Slim Panel W15” Multi-touch Front View
1 Panel
2 Multi-touch panel
3 Status indicator
The table describes the meaning of the status indicator:
Slim Panel W15” Multi-touch Rear View
1 Optional AC power supply
2 Slim Panel interface
3 Cover for access mini PCIe card and HDD/SSD drive
4 Panel
NOTE: The cooling method is passive heat sink.
Color State Meaning
Blue On Slim Panel is OK.
Orange On Stand by.
No light Off Slim Panel is off.

Physical Overview
20
Slim Panel W15” Multi-touch Bottom View
1 DC power connector
2 ETH2 (10/100/1000 Mbit/s)
3 ETH1 (10/100/1000 Mbit/s)
4 USB2 (USB 3.0)
5 USB1 (USB 2.0)
6 COM2 port RS-232/422/485
7 COM1 port RS-232
8 Optional AC power supply
Slim Panel W15” Multi-touch Side View
1 Access CFast memory card
2 Slot for the installation fasteners
Slim Panel Bottom View with Extension Kit
1 Extension kit (PFXZPSADSSD2)
2 Optional interface