Pro-Form CARBON EX User manual

USER’S MANUAL
Serial Number
Decal
CAUTION
Read all precautions and
instructions in this manual before
using this equipment. Keep this
manual for future reference.
Model No. PFEL57920.0
Serial No.
Write the serial number in the space
above for reference.
To register your product and
activate your warranty today,
go to my.proform.com.
For service at any time, go to
support.proform.com.
Or call 1-888-533-1333
Mon.–Fri. 6 a.m.–6 p.m. MT
Sat. 8 a.m.–12 p.m. MT
Please do not contact the store.
ACTIVATE YOUR
WARRANTY
CUSTOMER CARE
proform.com

2
TABLE OF CONTENTS
WARNING DECAL PLACEMENT
This drawing shows the location(s) of the warning
decal(s). If a decal is missing or illegible, see
the front cover of this manual and request a
free replacement decal. Apply the decal in the
location shown. Note: The decal(s) may not be
shown at actual size.
WARNING DECAL PLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
IMPORTANT PRECAUTIONS..................................................................3
BEFORE YOU BEGIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
PART IDENTIFICATION CHART. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
HOW TO USE THE ELLIPTICAL ..............................................................17
HOW TO USE THE CONSOLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
FCC INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
MAINTENANCE AND TROUBLESHOOTING.....................................................28
EXERCISE GUIDELINES ....................................................................30
PART LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
EXPLODED DRAWING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
ORDERING REPLACEMENT PARTS .................................................. Back Cover
LIMITED WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
PROFORM and IFIT are registered trademarks of ICON Health & Fitness, Inc. App Store is a trademark of Apple
Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google LLC. The
Bluetooth®word mark and logos are registered trademarks of Bluetooth SIG, Inc. and are used under license. IOS
is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

3
WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons, read
all important precautions and instructions in this manual and all warnings on your elliptical before
using your elliptical. ICON assumes no responsibility for personal injury or property damage sus-
tained by or through the use of this product.
1. It is the responsibility of the owner to ensure
that all users of the elliptical are adequately
informed of all precautions.
2. Before beginning any exercise program,
consult your physician. This is especially
important for persons over age 35 or persons
with pre-existing health problems.
3. The elliptical is not intended for use by
persons with reduced physical, sensory, or
mental capabilities or lack of experience and
knowledge, unless they are given supervi-
sion or instruction about use of the elliptical
by someone responsible for their safety.
4. Use the elliptical only as described in this
manual.
5. The elliptical is intended for home use only.
Do not use the elliptical in a commercial,
rental, or institutional setting.
6. Keep the elliptical indoors, away from
moisture and dust. Do not put the elliptical in
a garage or covered patio, or near water.
7. Place the elliptical on a level surface, with at
least 3 ft. (0.9 m) of clearance in the front and
rear of the elliptical and 2 ft. (0.6 m) on each
side. To protect the floor or carpet from dam-
age, place a mat under the elliptical.
8. Inspect and properly tighten all parts each
time the elliptical is used. Replace any worn
parts immediately.
9. Keep children under age 16 and pets away
from the elliptical at all times.
10. When connecting the power cord (see
page 14), plug the power cord into a
grounded circuit.
11. Do not modify the power cord or use an
adapter to connect the power cord to an
improper receptacle. Keep the power cord
away from heated surfaces. Do not use an
extension cord.
12. Do not operate the elliptical if the power cord
or plug is damaged, or if the elliptical is not
working properly.
13. DANGER: Always unplug the power
cord and switch the power switch to the off
position when the elliptical is not in use and
before cleaning the elliptical. Servicing other
than the procedures in this manual should
be performed by an authorized service repre-
sentative only.
14. The elliptical should not be used by persons
weighing more than 325 lbs. (147 kg).
15. Wear appropriate clothes while exercising;
do not wear loose clothes that could become
caught on the elliptical. Always wear athletic
shoes for foot protection while exercising.
16. Hold the handlebars or the upper body arms
when mounting, dismounting, or using the
elliptical.
17. The heart rate monitor is not a medical
device. Various factors may affect the accu-
racy of heart rate readings. The heart rate
monitor is intended only as an exercise aid
in determining heart rate trends in general.
IMPORTANT PRECAUTIONS

4
SAVE THESE INSTRUCTIONS
18. The elliptical does not have a freewheel; the
pedals will continue to move until the fly-
wheel stops. Reduce your pedaling speed in
a controlled way.
19. Keep your back straight while using the
elliptical; do not arch your back.
20. Over exercising may result in serious injury
or death. If you feel faint, if you become short
of breath, or if you experience pain while
exercising, stop immediately and cool down.

5
STANDARD SERVICE PLANS

6
Thank you for selecting the revolutionary PROFORM®
CARBON EX elliptical. The CARBON EX elliptical
provides an impressive selection of features designed
to make your workouts at home more effective and
enjoyable.
For your benefit, read this manual carefully before
you use the elliptical. If you have questions after
reading this manual, please see the front cover of this
manual. To help us assist you, note the product model
number and serial number before contacting us. The
model number and the location of the serial number
decal are shown on the front cover of this manual.
Before reading further, please familiarize yourself with
the parts that are labeled in the drawing below.
Heart Rate Monitor
Accessory Tray
Handlebar
Upper Body Arm
Pedal
Pedal Handle
Roller
Handle
Ramp
Console
BEFORE YOU BEGIN
Wheel
Leveling Foot
Length: 5 ft. 8 in. (173 cm)
Width: 2 ft. 1 in. (64 cm)

7
PART IDENTIFICATION CHART
Use the drawings below to identify the small parts needed for assembly. The number in parentheses below each
drawing is the key number of the part, from the PART LIST near the end of this manual. The number following the
key number is the quantity needed for assembly. Note: If a part is not in the hardware kit, check to see if it
has been preassembled. Extra parts may be included.
M8 x 13mm
Screw (82)–4
M8 x 45mm Bolt
(96)–4
M8 x 20mm Flat
Head Screw (120)–2
M8 x 20mm
Screw (95)–2
M10 x 115mm Screw
(104)–4
M10 x 25mm
Screw (92)–2
M8 Locknut
(102)–4 M8 x 28mm
Washer (97)–2
M4 x 16mm
Screw (101)–22
M8 x 22mm
Washer (129)–2

8
• To hire an authorized service technician to
assemble this product, call 1-800-445-2480.
• Assembly requires two persons.
• Place all parts in a cleared area and remove the
packing materials. Do not dispose of the packing
materials until you nish all assembly steps.
• Left parts are marked “L” or “Left” and right parts
are marked “R” or “Right.”
• To identify small parts, see page 7.
• In addition to the included tool(s), assembly
requires the following tools:
one Phillips screwdriver
two adjustable wrenches
one rubber mallet
Assembly may be easier if you have a set of
wrenches. To avoid damaging parts, do not use
power tools.
ASSEMBLY
1
1. Go to my.proform.com on your computer and
register your product.
• documents your ownership
• activates your warranty
• ensures priority customer support if assistance
is ever needed
Note: If you do not have internet access, call
Customer Care (see the front cover of this
manual) and register your product.

9
2. With the help of a second person, place some of
the packing materials (not shown) under the rear
of the Frame (1). Have the second person hold
the Frame to prevent it from tipping while you
complete this step.
If there are shipping supports attached to the
rear of the Frame (1), remove the screws from
the shipping supports, and discard the screws
and the shipping supports.
Next, attach the Rear Stabilizer (2) to the Frame
(1) with two M10 x 115mm Screws (104).
Then, remove the packing materials from under
the rear of the Frame (1).
2
1
2
104
3
6
3. With the help of a second person, place some
of the packing materials (not shown) under the
front of the Frame (1). Have the second per-
son hold the Frame to prevent it from tipping
while you complete this step.
If there are shipping supports attached to the
front of the Frame (1), remove the screws from
the shipping supports, and discard the screws
and the shipping supports.
Next, attach the Front Stabilizer (6) to the
Frame (1) with two M10 x 115mm Screws (104).
Then, remove the packing materials from under
the front of the Frame (1).
1
104

10
4
77
59
45
95
4. Using a plastic bag to keep your fingers clean,
apply some of the included grease to the right
Crank Arm (20).
Next, identify the Right Roller Arm (59), orient
it as shown, and slide it onto the right Crank
Arm (20).
Attach the Right Roller Arm (59) with an
M8 x 20mm Screw (95) and a Crank Cover (77).
Repeat this step for the Left Roller Arm (45). 20 Grease
5
5. Tip: Avoid pinching the Main Wire (110). Have
a second person hold the Upright (4) on the
Frame (1).
Tip: Two M10 x 25mm Screws (92) are
preattached to the Frame (1).
Attach the Upright (4) to the Frame (1) with two
additional M10 x 25mm Screws (92); do not
fully tighten the Screws yet.
Avoid pinching the
Main Wire (110)
4
1
92
92
110

11
6. Locate the wire tie (A) in the lower end of the
Upright (4). Tie the wire tie to the Main Wire
(110) as shown. Then, pull the upper end of the
wire tie until the Main Wire is routed through the
Upright.
Tip: To prevent the Main Wire (110) from
falling into the Upright (4), secure the Main
Wire with the wire tie (A).
4
110
A
6
A
7
7. Apply grease to the axle on the right side of the
Upright (4).
Next, slide a Pivot Spacer (54) onto the right
side of the Upright (4).
Then, identify the Right Upper Body Leg (60),
orient it as shown, and slide it onto the right side
of the Upright (4).
Attach the Right Upper Body Leg (60) with an
M8 x 13mm Screw (82) and an M8 x 28mm
Washer (97).
Repeat this step for the Left Upper Body
Leg (46).
46
4Grease
60
54
82
97

12
8
60
8. Orient the Right Pedal Arm (58) as shown, and
then apply grease to the axle.
Insert the Right Pedal Arm (58) into the Right
Upper Body Leg (60) and into the Right Roller
Arm (59).
Attach the Right Pedal Arm (58) to the Right
Roller Arm (59) with an M8 x 20mm Flat Head
Screw (120) and a Retainer (55); make sure
that the flat side (B) of the Retainer is facing
the Right Roller Arm.
Repeat this step for the Left Pedal Arm (44).
Grease
55
B
58
44
120
59
9
9. Apply grease to a Pedal Arm Axle (64).
Insert the Pedal Arm Axle (64) into the Right
Upper Body Leg (60) and the Right Pedal Arm
(58) from the direction shown.
Next, slide an M8 x 22mm Washer (129) onto an
M8 x 13mm Screw (82), and tighten the Screw a
few turns into the Pedal Arm Axle (64).
Then, tighten the Pedal Arm Axle (64) and the
M8 x 13mm Screw (82) at the same time.
Repeat this step on the other side of the
elliptical.
82 129
60
64 Grease
58

13
10
7
10. See step 5. Tighten the four M10 x 25mm
Screws (92).
Next, untie and discard the wire tie on the Main
Wire (110).
While a second person holds the Console (7)
near the Upright (4), plug the Main Wire (110)
and the Pulse Wire (63) into the receptacles on
the Console.
The connectors on the Wires (110, 63) should
slide easily into the receptacles and snap
into place. If a connector does not slide eas-
ily into a receptacle, turn the connector and try
again. If you do not connect the connectors
properly, the Console (7) may become dam-
aged when you use the elliptical.
Insert the excess wire into the Upright (4) or into
the Console (7).
Tip: Avoid pinching the wires. Attach the
Console (7) to the Upright (4) with four
M4 x 16mm Screws (101); start all the Screws,
and then tighten them.
101
4
110
63
101
Avoid pinching
the wires
92
92
11
11. Orient the Rear Console Cover (80) as shown,
and attach it to the Upright (4) with two
M4 x 16mm Screws (101).
Then, orient the Front Console Cover (79) as
shown, and attach it to the Rear Console Cover
(80) with two M4 x 16mm Screws (101).
79
4
80
101
101
101

14
12
12. Orient the Accessory Tray (37) as shown, and
attach it to the Upright (4) with two M4 x 16mm
Screws (101).
4
101
37
13
101
81
37
13. Orient a Lower Tray Cover (81) as shown, and
attach it to the right side of the Accessory Tray
(37) with two M4 x 16mm Screws (101).
Repeat this step on the other side of the
elliptical.
14
14. Identify the Right Upper Body Arm (61), orient it
as shown, and insert it into the Right Upper Body
Leg (60).
Attach the Right Upper Body Arm (61) with two
M8 x 45mm Bolts (96) and two M8 Locknuts
(102); make sure that the Locknuts are in the
hexagonal holes (C).
Repeat this step for the Left Upper Body
Arm (47). 60
61
47
96
102 C

15
75
4
117
101
15. Orient the Front Shield Cover (117) and the
Center Shield Cover (75) around the Upright
(4). Then, attach them to each other with two
M4 x 16mm Screws (101).
Tip: Avoid pinching the wires. Press the Front
Shield Cover (117) and the Center Shield Cover
(75) onto the Left and Right Shields (73, 74).
73, 74
16. Identify the Right Leg Inner Cover (83), orient it
as shown, and insert it through the Right Upper
Body Leg (60).
Next, identify the Right Leg Outer Cover (69),
orient it as shown, and press it onto the Right
Leg Inner Cover (83).
Attach the Right Leg Outer and Inner Covers
(69, 83) to each other with an M4 x 16mm
Screw (101).
Repeat this step on the other side of the
elliptical.
60
101
69
83
Avoid pinching
the wires
15
16

16
18
7
18. IMPORTANT: You must activate your Console
(7) to begin using its exclusive features.
First, plug in the power cord (see page 17)
and turn on the power (see page 21).
Then, using your smartphone or tablet, go to
iFit.com/activate and follow the instructions to
activate the Console (7).
Note: If you do not have a smartphone or tablet,
use your computer to go to iFit.com/activate for
an alternate way to activate the Console (7). If
you do not have a computer, call Customer Care
(see the front cover of this manual).
17
65
60
101
66
17. Orient the Right Arm Front and Rear Covers
(65, 66) around the Right Upper Body Leg
(60) as shown, and then attach them with two
M4 x 16mm Screws (101).
Repeat this step on the other side of the
elliptical.
Make sure that all parts are properly tight-
ened. Extra parts may be included. Place a mat
beneath the elliptical to protect the floor.

17
HOW TO USE THE ELLIPTICAL
HOW TO PLUG IN THE POWER CORD
This product must be grounded. If it should mal-
function or break down, grounding provides a path of
least resistance for electric current to reduce the risk
of electric shock. The power cord has a plug with a
grounding pin.
Plug the power
cord (A) into
an appropriate
outlet (B) that is
properly installed
and grounded in
accordance with
all local codes and
ordinances. The
outlet must be
on a nominal 120-volt circuit.
A temporary
adapter (C) may
be used to con-
nect the power
cord to a 2-pole
receptacle (D)
as shown at the
right if a properly
grounded outlet is
not available.
The lug (E) or wire extending from the adapter must
be connected with a metal screw (F) to a permanent
ground such as a properly grounded outlet box cover.
Some 2-pole receptacle outlet box covers are not
grounded. Before using an adapter, contact a
qualied electrician to determine whether the out-
let box cover is grounded before using an adapter.
The temporary adapter should be used only until
a properly grounded outlet can be installed by a
qualied electrician.
B
A
DANGER: Improper connection of
the power cord increases the risk of electric
shock. Do not modify the plug—if it will not fit
an outlet, have a proper outlet installed by a
qualified electrician. If you are unsure whether
the product is properly grounded, contact a
qualified electrician.
D
C
E
F

18
HOW TO MOVE THE ELLIPTICAL
Due to the size and weight of the elliptical, moving
it requires two persons. Stand in front of the elliptical,
hold the upright (G), and place one foot against one of
the wheels (H). Pull on the upright and have a second
person lift the handle (I) until the elliptical will roll on
the wheels. Carefully move the elliptical to the desired
location, and then lower it to the floor.
HOW TO LEVEL THE ELLIPTICAL
If the elliptical
rocks slightly
on your floor
during use,
turn one or
both of the
leveling feet
(J) beneath
the rear sta-
bilizer or turn
the leveling
foot (K) under
the center of
the frame until the rocking motion is eliminated.
HOW TO ADJUST THE POSITIONS OF THE
PEDALS
Each pedal can be
adjusted to several
positions. To adjust
each pedal, simply
pull the pedal handle
(L) outward, move the
pedal to the desired
position, and then
release the pedal
handle into an adjust-
ment hole beneath the
pedal. Make sure to
adjust both pedals to
the same position.
G
I
H
J
K
L

19
HOW TO EXERCISE ON THE ELLIPTICAL
To mount the elliptical, hold the handlebars (M) or
the upper body arms (N) and step onto the pedal (O)
that is in the lower position. Then, step onto the other
pedal. Push the pedals until they begin to move with
a continuous motion. Note: The pedals can turn in
either direction. It is recommended that you turn
the pedals in the direction shown by the arrow;
however, for variety, you can turn the pedals in the
opposite direction.
To dismount the elliptical, wait until the pedals (O)
come to a complete stop. Note: The elliptical does
not have a free wheel; the pedals will continue to
move until the flywheel stops. When the pedals are
stationary, step off the higher pedal first. Then, step off
the lower pedal.
THE OPTIONAL TABLET HOLDER
The optional tablet
holder (P) will hold
your tablet securely
in place and enable
you to use your tablet
while you exercise. The
optional tablet holder is
designed for use with
most full-size tablets.
To purchase a tablet
holder, please see
the front cover of this
manual.
M
N
O
P

20
FEATURES OF THE CONSOLE
IMPORTANT: To activate your console and begin
using its exclusive features, see assembly step 18
on page 16.
The advanced console offers an array of features
designed to make your workouts more effective and
enjoyable.
When you use the manual mode of the console, you
can change the resistance of the pedals and the incline
of the ramp with the touch of a button.
As you exercise, the console will provide continu-
ous exercise feedback. You can even measure your
heart rate using the handgrip heart rate monitor or
a compatible heart rate monitor. See page 25 for
information about purchasing an optional chest
heart rate monitor.
You can also connect your tablet to the console and
use the iFit®–Smart Cardio Equipment app to record
and track your workout information.
The console also offers a selection of onboard work-
outs. Each onboard workout automatically changes the
resistance of the pedals and prompts you to maintain
a target pedaling speed as it guides you through an
effective workout.
You can even listen to your favorite workout music or
audio books with the console sound system while you
exercise.
To turn on the power, see page 21. To use the
manual mode, see page 21. To use an onboard
workout, see page 24. To use the sound system,
see page 25. To connect your tablet to the con-
sole, see page 25. To connect your heart rate
monitor to the console, see page 26. To change
console settings, see page 26.
Note: If there is a sheet of plastic on the display,
remove the plastic. The console can display speed
and distance in either standard units or metric units.
To change the unit of measurement, press the Std/Met
button repeatedly. For simplicity, all instructions in this
section refer to standard units.
Barney
ELPF57920
PFEL57920
CONSOLE DIAGRAM
HOW TO USE THE CONSOLE