Puretec HYBRID Series User manual

For correct operation & installation, it is essential to observe these instructions.
JUL2020
WMTS103:2016
Certicate No. WM 74593
Australian Certication
Services
User Guide
Filtration & Ultraviolet All-in-One Unit
Hybrid Series

2Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
What's Inside
Product Information
Distributor:
Installer:
Phone:
Date Installed:
What's Inside
Puretec Customer Service ................................................................................................. 3
Introduction................................................................................................................................. 3
Preparing Your System ......................................................................................................... 4
Positioning Your System ...................................................................................................... 5
Power Surge Protection........................................................................................................ 5
Installation Requirements................................................................................................... 6
Initial Installation Procedure.............................................................................................. 8
Operation................................................................................................................................... 12
Radre UV Unit....................................................................................................................... 12
Lamp Ballast Operation .................................................................................................... 12
Lamp Ballast Specications............................................................................................ 12
Lamp Ballast Diagram....................................................................................................... 13
Replacement Parts Guide................................................................................................. 14
Cartridge Replacement Procedure............................................................................... 15
Lamp Replacement Procedure ..................................................................................... 16
Quartz Sleeve Maintenance/Replacement Procedure....................................... 18
Troubleshooting Guide ...................................................................................................... 21
Warranty .................................................................................................................................... 23

3
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Puretec Customer Service
Thank you for purchasing a Puretec Hybrid Series Whole House UV Water Treatment
System. Your system is a proven performer manufactured from quality materials and
components and will give years of ‘spring like’ water, free of impurities, if maintained
and installed properly (refer installation requirements p.6).
Introduction
Puretec Hybrid Series is specically designed to kill harmful bacteria in untreated water
supplies. It uses a natural purication process that’s eco-friendly and
chemical-free. It includes pre-ltration to ensure that particulate matter does not shield
micro-organisms from the UV light.
This system will eectively treat water, depending on the required UV dosage and
existing water quality.
The system is designed for mains and rainwater supply but can be used in other
situations. For other types of water supply please contact your local Puretec stockist or
call our Puretec Customer Service Helpline on 1300 140 140 (Australia) or
0800 130 140 (New Zealand).
The Puretec Hybrid system cartridges and lamp need replacing regularly to maintain
optimum performance. This is a simple procedure when following instructions. For
replacements contact your nearest Puretec stockist.
Your new Hybrid system incorporates a failure warning feature that warns you of a lamp
failure by:
1. An LED warning light
2. An audible alarm
In addition, when the alarm “beeps” on and o, the lamp is due to be changed so
eective treatment is maintained. A Green LED indicates that the system is operating
correctly.
Introduction

4Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Forcorrect operation & installation it is essential to observe these instructions.
JUN2018
ATS5200.103
LicenceNo.WM 74593
Australian Certication
Services
User Guide
Filtration& Ultraviolet All in One Unit with Weather Cover
Hybrid-G
UV LAMP SPANNER USER GUIDESURGE
PROTECTOR
Preparing the system
Preparing Your System
Puretec systems are designed to run economically for many years, dependent on the
initial installation and periodical maintenance.
Please read all instructions carefully as failures caused by incorrect installation or
operation are not covered by warranty.
On removing your Hybrid system from its carton you should check all the components
(especially the lamp), to ensure all are present and have not been damaged in
transportation. Depending on your model, you should have:
Remove all the packing materials prior to use.
As a responsible manufacturer we care about the environment. We urge you to follow
the correct disposal procedure for your product and packaging materials. You must
dispose of this product and its packaging according to local laws and regulations.
Hybrid R models will also include a
separately packaged:
1. Hybrid Filter System (with double or
triple ltration and with or without
cover)
2. UV Lamp (in cardboard tube)
3. Bag containing Spanner, User Guide,
Spring and Surge Protector
4. Ballast (Hybrid G Models come with
Ballast pre-installed)
POWER CORD
BALLAST
HYBRID FILTER SYSTEM
SPRING
BALLAST FASTENERS

5
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Installation Guide
Positioning Your System
Choose a location with a structurally appropriate mounting position. Allow a chamber
length space above the unit for removal of the lamp and sleeve from the Radre UV
system during servicing and 120 mm below the housings for replacing the cartridges
and maintenance.
An isolation valve may be installed prior to the Hybrid system to isolate the unit for
changing the cartridges, lamps and sleeve.
To protect your Hybrid system make sure the site is frost free and has adequate
ventilation. Choose a location with adequate drainage and where water spillage will not
cause damage that may occur over time from leaking pipe joints or seals.
Power Surge Protection
An electrical power surge or spike can travel on the supply lines and cause serious
damage to your electrical equipment. The Radre UV Electronic ballast has a fuse
(non-replaceable) to protect the circuit. The fuse is not a lightning arrester and may not
protect the Radre if lightning or a very powerful surge hits the unit.
A suitable surge protection device has been provided with this product. Puretec
recommends the use of a surge protector (the one supplied or otherwise) or warranty
may be voided.
WARNING: The Arlec power surge protector that is provided is not
weatherproof & MUST be protected from water/moisture.
It would usually be sucient for the surge protector to be installed under the
eaves of a house and/or out of the weather, otherwise, it would need to be suitably
protected. Ensuring the surge protector is suitibly protected from water/moisture is the
responsibility of the user. Alternatively a hard-wired outdoor surge protector my be
installed by a qualied electrican or an outdoor rated surge protector may also be used.
Reorder code for surge protectors: PC-SURGE
Do not use long extension leads as they may cause substantial voltage drop and/or poor
lamp performance.
We recommend the use of an RCD or earth leakage circuit breaker on the power
supply to your unit.

6Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Installation Requirements
• Hybrid R models are intended for indoor installation (must be protected from
weather, frost, water and have adequate ventilation).
• All Puretec Hybrid models should be protected from harsh environments where
overexposure to salt or aggressive chemicals can occur.
• Cold water line only.
• Power supply: AC 240V | 50Hz
• Supply pressure: 300-520 kPa. Install pressure limiting valve if pressure exceeds
520 kPa.
Note: For point of entry installations an approved dual check backow
prevention device must be installed.
• Supply temperature 0 - 52 °C (protect from freezing).
• Alternative ttings may be required if being connected to anything other than
25 mm threads.
Note: Only use thread seal tape. Do not use liquid sealant.
• Ensure the water supply ow rate does not exceed the rated maximum of the
Hybrid system.
• Ensure the electrical power supply to the Hybrid system is sucient, allowing for
other appliances that may be connected to the circuit e.g. pump, and ensuring it
is surge protected, and protected against brown-outs. If in doubt, please consult a
qualied electrician.
• Use unions at pipe connections to enable easy removal and servicing. Use sucient
tape to ensure airtight seal and do not over tighten. To prevent strain on the unit
always support heavy inlet and outlet pipes.
• Where the water being treated contains unusually high levels of dissolved solids
particularly hard water, iron, manganese or biological organisms, a deposit build up
on the quartz sleeve may occur over time. Maximum recommended parameters are
as follows:
Iron: less than 0.3 mg/L
Hydrogen Sulde: less than 0.05 mg/L
Suspended Solids: less than 10mg/L
Manganese: less than 0.05 mg/L
Hardness: less than 110mg/L
Installation Requirements

7
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Application warning: minimum water characteristics must be met before
installation of Radre™ to ensure proper operation and continuous protection.
• If stated water quality parameters are exceeded; pre-ltration is required as water
of this quality can compromise the eectiveness of the UV system. The lters
and the sleeve should be cleaned or replaced as required to keep them in good
condition.
• If bacteria has been present prior to the installation of this system, we recommend
ushing the pipelines with Puretec TankSafe.
• Never connect PVC pipe directly to the unit. The outlet pipework within 1 metre
should be metal or polyethylene.
• The system should not be used for any other purpose without specic referral to
Puretec.
• Heating of water is an integral feature associated with UV systems and if this
is deemed a problem we recommend installing a temperature management
valve, which is installed inline immediately aer the system and releases water
periodically. Ordering code is RI-TMS4.
 Note:Thiswaterlteringapplianceshouldonlybeinstalledbyafullyqualied&
licencedplumber.
Installation Note: A water lter system/tap, like any product, has a limited life
and may eventually fail. Also sometimes failure happens early due to unforeseen
circumstances. To avoid possible property damage, this product should be regularly
examined for leakage and/or deterioration and replaced when necessary. A drain pan,
plumbed to an appropriate drain or outtted with a leak detector, should be used in
those applications where any leakage could cause property damage, and/or the water
supply should be turned o if no one is home/present.
INSTALLATION SHOULD BE COMPLETED BY QUALIFIED TRADESPEOPLE.
FAULTY OPERATION DUE TO UNQUALIFIED PERSONS WILL RESULT IN VOIDED
WARRANTY COVERAGE.
Installation Requirements

8Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Initial Installation Procedure
The Puretec Hybrid Series has 1" [25mm] plumbing connections.
1. Before attempting installation check the unit to ensure the quartz sleeve is intact
within the Radre UV Unit.
2. Locate a suitable position for the Hybrid system remembering to allow 120mm
under units with 20" housings and 700mm clearance above the unit for cartridge
and lamp changes. A power outlet is required.
allow min. 120mm clearance from the ground
700mm clearance
700mm clearance
HYBRID G6 / G8 MODEL HYBRID G7 / G9 MODEL
Installation Procedure
Fig. 1

9
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
allow min. 120mm clearance from the ground
700mm clearance
700mm clearance
HYBRID G12 MODEL HYBRID G13 MODEL
Installation Procedure
allow min. 120mm clearance from the ground
700mm clearance
700mm clearance
HYBRID R1 / R3 MODEL HYBRID R2 / R4 MODEL

10 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
3. Hybrid G units have 4 mounting key holes at the rear of the bracket. Use the
template provided to mark the desired position on the wall where the xings are
required to go.
169
12
20
40
100.7
88
Hybrid R units have 4 mounting provisions – 2 key holes at the front and rear of the
bracket. Use the template provided to mark the desired position on the wall where
the xings are required to go.

4. Drill the holes and install the anchors (xing anchors not included).
5. Position the Hybrid.
Hybrid G: Position on the wall and tighten the xings to hold the system securely to
the wall.
Fig. 2
HYBRID R10 MODEL HYBRID R11 MODEL
allow min. 120mm clearance from the ground
700mm clearance
700mm clearance
Installation Procedure

11
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
valve
45
78
Replacing UV Lamp
IN
3
Fig. 3
Hybrid R: Position on the wall. Insert and tighten the xings to
hold the system securely to the wall. This unit can be installed
from le to right or right to le depending on the water supplies
point of entry.
Note: The outlet is always on the UV side of the system.
6. Turn the water o and purge the lines.
7. Plumb inlet and outlet pipe work to the Hybrid unit. The inlet is a
25 mm female and the outlet is a 25 mm male.
Note:Usethreadsealtape,donotuseliquidsealants.Neverconnect
PVCpipedirectlytotheunit.Theoutletpipeworkwithin1metreshouldbemetalor
polyethylene.
8. If you have a Hybrid G model, open the cover. If you have a Hybrid R model, proceed
to step 9.
9. Remove the lamp connector from the top nut, if the nut is inadvertently loosened
during this process, retighten the nut. Insert the spring into the ballast by dropping
it into the chamber. Slowly insert UV lamp into chamber through the hole of the
aluminium nut end. Connect the lamp connector to the pins on the lamp. Do not let
go of the lamp until the lamp is connected to the socket (seeFig.7).
Nevertouchthequartz(glass)andlampsurfaceasmarksorngerprintsmay
interferewithUVtransmission.Iflampissoiled,pleasecleanlampwithanalcohol
basedcleaner.
10. Put safety cap on the aluminium nut end. Connect the
ground wire to the chamber as shown in Fig 4. Plug in
power connector.
11. Use the provided spanner to tighten lter bowl until rm.
DO NOT OVER TIGHTEN.
12. Turn the water on, let the water ow through – opening
a tap downstream to ush the unit for 1-2 minutes. Then
check the system thoroughly for leaks.
 Note:Forinitialuse,wait3-5minutestoallowwatertopassthroughthewhole
unit.Turnonadownstreamtaptoletwaterowthroughtheunitfor2-3minutesto
releaseairandimpuritiesfromthesystem.
13. Turn the power on and ensure that the lamp is operating. Make sure that the GREEN
LED is illuminated (refer Lamp Replacement Procedure on pg.14).
14. If you have a Hybrid G model, close and lock the lid. Note: Your cabinet comes with
2 keys for your convenience. Please store them safely as lost or misplaced keys are
not covered by warranty.
Installation Procedure
Fig. 4

12 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Operation
Radre UV Unit
• Prior to performing any work on the UV steriliser system, always disconnect the
power supply.
Warning: Do not look directly into ultraviolet rays emitted from the UV lamp as
they will cause serious burns to unprotected eyes.
• The treated water will seem warm for a short period at rst ow. This is because the
UV lamp emits heat to kill bacteria. When turning on a tap, let the water run for a
short time to purge any warm water.
Lamp Ballast Operation
Press the mode button to cycle the display between lamp life remaining and total
running days.
Press and hold the silver button for 15 seconds to reset lamp life timer or until
'reset' appears on the screen.
To silence the 'lamp life end' alarm for 7 days, press and hold on the silver button
until 'delay' appears on the screen.
Lamp Ballast Specications
AC 240V | 50Hz
Lamp Power: 35W~95W
Lamp Current: 0.8A~0.9A
Ambient Temperature: 4~40°C
Lamp Rated Life: 365 days
Caution:Groundtheballastcasingtoavoidpossiblehighvoltageshockhazard
Operation
• Allow two minutes for the UV lamp to reach full intensity before starting water ow.
• On a new installation where no other form of sterilisation has been in use, we
recommend ushing the pipe work with a suitable sanitiser such as TankSafe (for
dosage refer to TankSafe product instructions). This solution should be le in the
pipework for at least an hour and preferably overnight.
The sanitising solution can be added into the water tank or if necessary added as
a shock dose into the bowl of the lter housing of the Hybrid and slowly ushed
through the piping. If added as a shock dose the system and pipework should be
rinsed thoroughly by opening a downstream tap.

13
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Aluminium
Nut
Water
Outlet
O-Ring Lamp Power
Quartz
Sleeve UV Lamp
Stainless Steel
Chamber
O-Ring
Water Inlet
Fig. 5
Lamp Ballast Diagram

14 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Replacement Parts Guide
Replacement Parts Guide
To maintain a high quality of puried water, the cartridges will need changing
periodically (dependent on water quality and usage).
You can obtain replacement cartridges from your local Puretec dealer. To maintain
performance, warranty and Australian Standards use genuine Puretec replacements.
Replacement Parts: Stage 1
Cartridge*
Stage 2
Cartridge
Stage 3
Cartridge UV Lamp Quartz
Sleeve
HYBRID G6/R1 PL05MP1 DP10MP1 N/A RL6 RQS6
HYBRID G7/R2 PL05MP2 DP10MP2 N/A RL6 RQS6
HYBRID G8/R3 PL20MP1 PX01MP1 N/A RL6 RQS6
HYBRID G9/R4 PL20MP2 PX01MP1 N/A RL6 RQS6
HYBRID G12/R10 PL05MP1 CB05MP1 PX01MP1 RL6 RQS6
HYBRID G13/R11 PL05MP2 CB05MP2 PX01MP2 RL6 RQS6
Replace cartridges every 6 months. UV Lamps must be replaced annually in order to maintain 99.9%
kill rate of bacteria.
*Stage 1 Cartridge is nearest to the water inlet.

15
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Replacement Procedure
Cartridge Replacement Procedure
To change the lter cartridges please adhere to the following procedure:
1 Turn water supply o and relieve pressure by opening a downstream tap or pressing
the red pressure relief button on the housings.
2 Unscrew the lter bowls. If the bowl is dicult to undo, the spanner provided may
be used to make it easier. Remove old cartridges and dispose in the correct manner.
3 Clean bowls with soap and warm water and rinse thoroughly. Check O-Rings for
damage and replace if necessary.
4 Check O-Ring lubrication and if necessary apply a light coating of food grade
silicone lubricant (or similar).
5 Remove all packaging from new lter cartridges and insert into housing bowls
making sure cartridges are properly seated over the spigot in base of the bowls.
Remember to record the model number of the cartridges you use & install date.
6 Hold bowls upright while screwing in the housings. Make certain that the spigot in
the housing heads is located centrally to the cartridges to make a good seal. Use
the spanner to tighten the bowl until rm. DO NOT OVER TIGHTEN.
7 Open a downstream tap to allow air to be released and gently open water supply
allowing all air to be purged.
8 Allow water to run for 1-2 minutes to ush the system.
9 Close down stream tap and check the Hybrid system for leaks. Flush system for 1-2
minutes aer any period of non-use more than 2 weeks. For a period of non-use of
6 months or more, it may be necessary to replace the cartridges.

16 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Replacement Procedure
Lamp Replacement Procedure
Prior to performing any work on the UV steriliser, always disconnect the power
supply rst.
1 Turn water o and release the water pressure.
Parts become hot during operation.
Allow to cool before servicing.
2 Unlock and open the cover if you have a
Hybrid G model. Disconnect the lamp connector
and ground wire. Grip the end of the lamp and
carefully disconnect the power socket.
Slowly remove the old lamp from the chamber.
3. Remove the packaging on the new lamp. Slowly insert into chamber through the
hole of the aluminium nut end. Connect the lamp connector to the pins on the lamp.
Do not let go of the lamp until the lamp is connected to the socket (seeFig.6).
Nevertouchthequartz(glass)andlampsurfaceasmarksorngerprintsmay
interferewithUVtransmission.Iflampissoiled,pleasecleanlampwithanalcohol
basedcleaner.
4. Secure the lamp connector on the aluminium nut end. Connect the ground wire to
the chamber. Plug in power connector, the RED LED will be illuminated (when the
lamp life timer is reset in step 6 the LED will turn green).
5. Restore water supply and check the unit for leaks. Re-check the unit aer 1 hour.
 Note:Forinitialuse,wait3-5minutestoallowwatertopassthroughthewhole
unit.Turnonadownstreamtaptoletwaterowthroughtheunitfor2-3minutesto
releaseairandimpuritiesfromsystem.
12
valve
IN OUT
45
78
Replacing UV Lamp
valve
IN
3
Cleaning Quartz Sleeve
123
valve
IN OUT
10
mins
456
Replacing UV Lamp
78 9
Replacing UV Lamp
IN OUT
12
45
O Ring
O Ring
Fig. 6

17
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Replacement Procedure
6 Press and hold the silver button for 15 seconds, when an audible "beep" will sound,
indicating that the lamp life timer has been reset for a further 12 months.
7. If you have the Hybrid G model, close and lock the lid. Note: Your cabinet comes with
2 keys for your convenience. Please store them safely.
 Note:Lostormisplacedkeysarenotcoveredbywarranty.
We recommend replacing UV lamp annually to ensure high sterilising rate with best
water quality.
Always keep UV lamp on, as power uctuation will shorten the service life of the UV
lamp.

18 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
Maintenance Procedure
Quartz Sleeve Maintenance/Replacement Procedure
To ensure high sterilising rate with best water quality, check sleeve regularly (about
every 3 months depending on quality of water source) and see whether there is dirt
or substances gathered. Allow the unit to cool before servicing. Prior to performing
any work on the UV sterilizer, always disconnect the power supply.
1. Turn o the power and water to the unit and
release the water pressure (using the red
buttons above the unit's lters).
Parts become hot during operation.
Allow to cool before servicing.
2. Unlock and open the cover if you have a
Hybrid G. To disconnect the Lamp Connector,
detach the earthing wire, grip the white Cap and
carefully disconnect from the Aluminium Nut.
3. Slowly remove the UV Lamp from the chamber.
4. Unscrew and remove the Aluminium Nut on the
top of the chamber. Now remove the Aluminium
Nut from the bottom of theStainless Steel
Chamber, securing the Spring and Quartz Sleeve.
Important: Be aware that the water within in
the chamber will be discharged through the
bottom of the Stainless Steel Chamber once the
bottom Aluminium Nut is removed.
Important: The Quartz Sleeve may come
through the base of the chamber aer the bottom Aluminium Nut
is removed, hold the bottom of the Quartz Sleeve and remove the bottom O-Ring.
cont.overpage.
valve
IN OUT
45
78
Replacing UV Lamp
valve
IN
3
Cleaning Quartz Sleeve
123
valve
IN OUT
10
mins
456
Replacing UV Lamp
78 9
Replacing UV Lamp
IN OUT
12
45
O Ring
O Ring
Cleaning Quartz Sleeve
123
valve
IN OUT
10
mins
456
Replacing UV Lamp
78 9
Replacing UV Lamp
12
45
O Ring
78
Replacing UV Lamp
valve
IN OUT
3
O Ring
Cleaning Quartz Sleeve
123
45
O Ring
456
78
Replacing UV Lamp
valve
IN OUT
3
O Ring
Fig. 7

19
HYBRID SERIES | Filtration & Ultraviolet Disinfection All-in-One Unit
Maintenance Procedure
cont.
5. Slide the Quartz Sleeve
through and out of the top
of the chamber.
6. Clean the Quartz Sleeve
with an alcohol based
cleaner if necessary.
7. Slide the Quartz Sleeve into the top of the chamber and
carefully slide down through the bottom opening. Place the
bottom O-Ring on the Quartz Sleeve and screw the bottom
Aluminium Nut on to the chamber while still holding the
sleeve from the top. Gently tap the sleeve to ensure that it's
sitting rmly on the bottom Aluminium Nut.
8. Place the top O-Ring on the sleeve, insert the spring and
screw on the top nut.
9. Slowly insert UV lamp into chamber through the hole of the
Aluminimum Nut at the top of the chamber. Connect the
lamp connector to the pins on the White Lamp Socket. Do
not let go of the lamp until the lamp is securely connected
to the socket.
Nevertouchthequartz(glass)andlampsurfaceasmarks
orngerprintsmayinterferewithUVtransmission.Iflamp
issoiled,pleasecleanlampwithanalcoholbasedcleaner.
10. Put lamp connector on the Aluminium Nut end. Connect
the ground wire to the chamber. Plug in the ballast power
connector. The RED LED will be illuminated (when the lamp
life timer is reset in step 12 the LED will turn green).
cont.overpage.
123
valve
IN OUT
10
mins
456
Replacing UV Lamp
78
Replacing UV Lamp
valve
IN OUT
3
123
valve
IN OUT
10
mins
456
Replacing UV Lamp
78
Replacing UV Lamp
Fig. 9
78 9
Replacing UV Lamp
valve
IN OUT
3
O Ring
9
45
O Ring
valve
OUT
10
mins
456
78 9
Replacing UV Lamp
valve
IN OUT
45
O Ring
O Ring
Fig. 8

20 Installation & Operation Manual Copyright © Puretec Pty Ltd 2020
cont
11. Restore water supply and check unit for leaks. Check the unit
again aer 1 hour.
 Note:Forinitialuse,wait3-5minutestoallowwatertopass
throughthewholeunit.Turnonadownstreamtaptoletthe
waterowthroughtheunitfor2-3minutestoreleaseanyair
andimpuritiesfromsystem.
12. If you have a Hybrid G model, close and lock the lid. Your cabinet comes with 2 keys
for your convenience. Please store them safely.
 Note:Lostormisplacedkeysarenotcoveredbywarranty.
Maintenance Procedure
78
Replacing UV Lamp
valve
IN OUT
3
Fig. 10