Puretec RO SERIES User manual

User Guide
Reverse Osmosis Undersink Water Filter Systems
For correct operation & installation, it is essential to observe these instructions.
APR2020
RO Series

2Installation & Operation Manual Copyright © Puretec Ltd 2020
What's Inside
What’s inside
Introduction ......................................................................................................................................... 3
Operation ............................................................................................................................................... 3
Cartridge Replacement ................................................................................................................. 3
System Installation ......................................................................................................................... 4
Installation Requirements ........................................................................................................... 4
Cartridge Installation ..................................................................................................................... 5
Installation Procedure ................................................................................................................. 5
Parts Diagram ................................................................................................................................... 7
Battery Installation ......................................................................................................................... 8
Quick Connect Fittings .................................................................................................................. 9
Cartridge Changeout ................................................................................................................... 10
Use Guidelines ................................................................................................................................ 11
Substance Reduction .................................................................................................................. 11
Warranty ............................................................................................................................................ 12
This product contains a button battery. Accidental ingestion may
occur and can be fatal. Please keep out of reach from infants. If you
suspect an accidental ingestion please contact emergency services.

3
Reverse Osmosis Undersink Water Filter Systems
Introduction
Puretec Customer Service
Thank you for purchasing Puretec drinking water filter system. Your system is a proven
performer manufactured from only quality materials and components and will give years of
‘spring fresh’ water free of impurities if maintained properly.
The Puretec RO series system cartridges need replacing regularly to maintain optimum
performance. This is a simple procedure when following instructions. For cartridge replacements
contact your nearest Puretec stockist.
The system is designed for metropolitan supply water but can be used in other situations.
For other types of water supply please contact your local Puretec stockist or call our Puretec
Customer Service Help line prior to installing the tap.
Customer Service Help line 1300 140 140 (Australia) 0800 130 140 (New Zealand).
Operation
The Puretec RO series system is designed to run economically for many years, dependent on the
initial installation and periodical maintenance.
Flush systems for 10 minutes after any period of non-use more than 2 days. For a period of
non-use of 2 weeks or more, it may be necessary to replace cartridge.
Chrome Plated Surface - should only be cleaned with liquid detergent or soap and water. Under
no circumstance should any abrasive or acid based cleaning agents be used.
Installation Note: A water filter system/tap, like any product, has a limited life and may
eventually fail. Also sometimes failure happens early due to unforeseen circumstances. To
avoid possible property damage, this product should be regularly examined for leakage and/
or deterioration and replaced when necessary. A drain pan, plumbed to an appropriate drain or
outfitted with a leak detector, should be used in those applications where any leakage could
cause property damage, and/or the water supply should be turned off if no one is home/present.
Cartridge Replacement
To maintain the high quality of the purified water, the cartridge needs changing every 6 months
(dependent on water quality and usage).
When replacing cartridge, ensure you reset the LED reminder light by removing/replacing the
battery from the rubber seat. Please refer to page 8 for a detailed diagram.
Order MC051 &CB951 for a replacement cartridges and RET1812-75 for replacement
membrane to suit your RO270 system.

4Installation & Operation Manual Copyright © Puretec Ltd 2020
System Installation
This system comes complete with an installation kit enabling it to be connected to 13 mm
(½”) copper pipe (cold supply only - hot water should be filtered prior to heating). Included is a
control valve incorporating backflow prevention, anti hammer, flow control and pressure limiting
capabilities according to Australian Standards in full compliance with the relevant laws.
Caution: This product must be installed in accordance with local plumbing regulations by a
licensed plumber.
Installation Requirements
1 13mm (½”) cold water line.
2 Supply pressure: 300 - 520 kPa.
3 Supply temperature 0° - 30 °C (protect from freezing).
4 Suitable location for faucet.
Alternative fittings may be required if being connected to anything other than 15 mm (½”)
copper pipe. No electrical or drainage requirements needed.
Parts Included
System Installation
RO System Faucet MC051 Cartridge CB951 Cartridge RO Membrane
Tank Spanner Multivalve Drain Clamp SmartTeeTM

5
Reverse Osmosis Undersink Water Filter Systems
Installation Procedure
Cartridge Installation
 
unscrewed by hand.
 
is on the inlet side and CB951 on the outlet side. Install RET1812 on membrane housing. See
Figure 1 (page 7).
NOTE: When removing the membrane from the packaging, only remove the outer shrinkwrap
packaging, DO NOT remove any other packaging from the membrane.
Installation Procedure
Important Note: Do not cut the BLACK tube when installing this system.
 
access and best use of cupboard space. Allow 30 mm clearance under the system for cartridge

in the desired location. Choose a location where water spillage will not cause damage and out of
direct sunlight.
2. Isolate water supply. Uninstall the connections on the cold water line and connect the SmartTee™

 
See Figures 1, 3 & 4.
4. Select location on kitchen sink to install faucet. Make sure there is adequate access under the bench
top for the hoses. The faucet supplied with the system requires a Ø12 mm (½”) hole. Use a centre
punch to locate the position to drill. Drill a pilot hole and gradually enlarge until you have the correct
size hole.
5. To install the faucet, connect spout to the base of the faucet, ensuring that the white circlip is

Once connected, place the escutcheon and O-ring supplied onto the base of the tap. Insert into
the counter top or sink and place the plastic washer, lock washer and locking nut onto the thread
and tighten, ensuring the tap is in the correct position on the bench. Then place the olive in the ¼”
compression nut, then onto the ¼” tube and the olive Insert into the end of the tube and attach to
the tap thread. Connect the BLUE tube to the faucet.
Note: Reverse osmosis systems are unique in that they flush the impurities away. Therefore every
RO systems has both pure PRODUCT water and dirty REJECT water. The ratio of product to reject
is generally about one to two. The ratio can be adjusted to recover a higher ratio rate but the life
of the membrane will be reduced. The Reject water is usually dispensed down the drain although
it can be directed to the garden if desired. To be environmentally friendly, the Puretec RO system
has a built in shut off valve so that when the storage tank is full it stops producing water.
6. Install the drain clamp by drilling a 4 mm hole in the waste pipe. Position the drain clamp above
the trap. Connect ¼” (BLACK) drain tube to drain clamp and tighten compression nut. Do not allow
drain tube to protrude more than 10 mm into drain, making sure the holes in the drain and the
clamp are exactly aligned. This can be done by inserting a thin Phillips screwdriver through them
whilst tightening the clamp.

6Installation & Operation Manual Copyright © Puretec Ltd 2020
Installation Procedure
7. When connecting the green, red, blue and yellow tubes leave plenty of extra length so that the

 
9. Once unit has been completely plumbed it will need to be actuated. To do this, ensure isolating


out faucet. This may take several minutes.
 
is still being produced, check water is running to drain. This should continue for several hours until
tank is full. When tank is full, the pressure in the tank will overcome the inlet water pressure and



10. Reverse osmosis systems produce water slowly. To begin with, the tank will take 3 to 4 hours to


11. Check all connections are tightened properly. Check for leaks.
12. To dispense drinking water from the faucet, push and hold the handle down or push up for
continuous operation.
13. When the unit is in place and the water lines are installed, the unit should be run for 4 hours before

without use, or damage to the membrane may occur. Please enquire if this is the case.
 
than 2 weeks, the cartridges may need replacing.

should be replaced when water quality deteriorates or every 18 - 24 months, depending on
incoming water quality.
For best performance use only genuine Puretec replacement cartridges and cartridges that are
suitable for this system.
NOTE: When removing the membrane from the packaging, only remove the outer shrinkwrap
packaging, DO NOT remove any other packaging from the membrane.

7
Reverse Osmosis Undersink Water Filter Systems
No. CODE DESCRIPTION
1 SMART TEE™ ½”M X ½”F X ¼”T
2 KTU4G GREEN FLEXIBLE TUBING
3 
4 KTU4G GREEN FLEXIBLE TUBING
5 KSA44 STRAIGHT ADAPTOR
6 FP10Q FILTER HOUSING
7 MC051 
8 CB951 
9SEPARATELY
10 SEPARATELY
11 SEPARATELY
12 SEPARATELY
13 SEPARATELY
14 SEPARATELY
15 DFU180 HIGH LOOP FAUCET
16  MEMBRANE HOUSING
17  DRAIN CLAMP
18  
No. CODE DESCRIPTION
19  STORAGE TANK
20  
21  
22 FPBKRO ASSEMBLY WALL MOUNT HOUSING
23  
24 KTU4BL BLUE FLEXIBLE TUBING
25 KTU4W WHITE FLEXIBLE TUBING
26 KTU4Y YELLOW FLEXIBLE TUBING
27 KTU4BK BLACK FLEXIBLE TUBING
28 KEA44 ELBOW ADAPTOR
29  FLOW RESTRICTOR
30 FPOR 
32
1
4
28
16
28
29
21
25
22
SEDIMENT CHEMICAL
7 8
55
24
17
18
19
12
10
14
13
15
11
9
GREEN
TUBE
BLACK
TUBE
BLUE
TUBE
YELLOW
TUBE
IN TANK
OUT TANK
MAINS WATER
26
25
20
6
23
27
Figure 1 - Parts Diagram
Parts Diagram
MINIMUM 30MM CLEARANCE FOR
CARTRIDGE CHANGES.
30

8Installation & Operation Manual Copyright © Puretec Ltd 2020
Battery Installation
Figure 2 - Battery Installation / LED Reminder Light
1. Remove the black battery seat from the
faucet lever handle (see Figure 3).
2. Install battery into the battery seat,
positive side up, discard plastic insert.
Note: Red light flashes
twice and then followed by
the blue light.
3. Reinstall battery seat
assembly into the faucet
lever, battery side facing
outwards.
Important note: Battery must be replaced when
changing cartridges.
5. Red light flashes indicates your cartridges
are due to be changed (usage has exceeded
3,000 minutes or 12 months). Please
change the battery when changing the
cartridges.
Positive
side up.
Negative on the
PCB.
4. Blue light flashes during
normal operation.
Display
Battery Seat
Circuit Board
Battery
(CR2032)
Counter Top
Plastic Washer
Lock Washer
Locking Nut
Insert
¼" Compression Nut
¼" Tube
Olive
O-Ring
Escutcheon
Faucet
ø12.5 Hole
WARNING! This product contains a battery.
Accidental ingestion may occur and can be
fatal. Please keep out of reach from infants.
If you suspect an accidental ingestion please
contact emergency services.

9
Reverse Osmosis Undersink Water Filter Systems
Quick Connect Fittings
Figure 3 - SmartTee™ Quick Connect Fitting
2. Cut the tube square and push into into the tube stop
(inside the collet). For metal tube; remove burrs and
chamfer tube end to prevent O-ring seal being damaged.
6. Push the collet against the quick connect nut and slide

 
pushed all the way into the tube stop.
4. Once the tube is secured in position, turn the quick
connect nut clockwise to secure.
Note: Hand tighten only. Do not overtighten.
1. Turn the quick connect nut on the SmartTee™
anticlockwise to release the collet.
5. Turn the quick connect nut on the SmartTee™
anticlockwise to release the collet.
DISCONNECTION PROCEDURE

10 Installation & Operation Manual Copyright © Puretec Ltd 2020
Cartridge Changeout

1. Close the Smart Tee™
2. Relieve water pressure by operating faucet lever.
3. When removing housings place a container underneath to catch any spillage. Unscrew

cap can be unscrewed by hand.
4. Cleanse the inside of the housing using warm water. Check O-ring and lubricate with
food grade silicone lubricant or similar. Replace O-ring if kinked or damaged.
5. Install new cartridges and replace housing, screwing them up HAND TIGHT ONLY.

membrane housing. See Figure 1 (page 7).
NOTE: When removing the membrane from the packaging, only remove the outer
shrinkwrap packaging, DO NOT remove any other packaging from the membrane.
6. Restore water supply & check for leaks, rectifying them before leaving the unit.
1. Cut the tube square and push in to
the tube stop. For metal tube remove
burrs and chamfer tube end to prevent
O-Ring seal being damaged.
DISCONNECTION PROCEDURE
 
2. Fitting grips before it seals. Ensure
tube is pushed in to tube stop.
3. Tube is secured in position.
Figure 4 - How To Use Quick Connect Fittings

11
Reverse Osmosis Undersink Water Filter Systems
Use Guidelines
Use Guidelines
• Operating pressure 300 - 520 kPa.
• Ideal tank prressure when empty 34 - 48 kPa (5 - 7 psi).
• Operating temperature 0 - 30 °C (protect from freezing).
 
• This system must be installed according to local plumbing codes by a licensed plumber
on the cold water line - mains only.
• Replacement Cartridges: See Cartridge Changeout section
 

replacement frequency.
 

8,000 litres is approximately equal to using 20 litres daily for one year.
• Do not install in sunlight or outdoors.
• For use with PTFE tape only.
• Any use of liquid sealants will void warranty.
Caution: Do not use with water that is microbiologically unsafe or of unknown quality

Substance Reduction
Class Pass Comment
Particular Reduction III YES 75% or more
Taste, Odour, Chlorine Reduction  YES 75% or more
Cryptosporidium & Giardia Cyst Removal IIc YES 99.9% or more

12 Installation & Operation Manual Copyright © Puretec Ltd 2020
Notes
Puretec water care products are designed, manufactured and supported by Puretec Pty Ltd
the name you can trust for viable and proven water solutions. The complete range of Puretec

worldwide market.
Important: Sales of products are subject to our Terms and Conditions which are available

Warning: For correct operation of this
appliance it is essential to observe manufacturer’s instructions.
Warranty
Any claim under this warranty must be made within 3 years of the date of purchase of the
product. This product is warranted to be free of defect of material and workmanship for 3 years
from date of purchase. 3 year warranty is 1 year parts and labour, plus 2 years parts only.
Excludes cartridges.
To make a claim under the warranty, take the product and proof of purchase to place where you
purchased the product, and they will lodge a Warranty Request with Puretec.
Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may
submit details and proof of your expense claim to place of purchase for consideration.
The warranty only applies if the product was used and/or installed in accordance with the user
guide and/or installation instructions. This warranty is given in lieu of all other express or implied
warranties and manufacturer shall in no circumstance be held liable for damages consequential
or otherwise or delays caused or faulty manufacturing except as excluded by law.
Applicable to all above, is that the warranties need to be approved by Puretec to ensure product
was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at
Puretec’s discretion, including chargeable inspection and labour costs incurred.
Warranty

13
Reverse Osmosis Undersink Water Filter Systems
Warranty
Warranty/Australia
This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road, Lonsdale
SA 5160, telephone no. 1300 140 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our
goods come with guarantees which cannot be excluded under the Australian Consumer Law.
You are entitled to replacement or refund for a major failure and to compensation for other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Warranty/New Zealand
This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge 3450 NZ,
telephone no. 0800 130 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our
goods come with guarantees which cannot be excluded under the Consumer Guarantees Act.
You are entitled to replacement or refund for a major failure and to compensation for other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.

14 Installation & Operation Manual Copyright © Puretec Ltd 2020
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15
Reverse Osmosis Undersink Water Filter Systems
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