Q-See Presidio Series User manual

QUICK START GUIDE
IP Camera & NVR Bundle
ENGLISH

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WelcomeTable of Contents
Congratulations on your latest purchase and welcome
to the Q-See family. This packet includes everything
you will need to help get your smart security system
up and running. We are excited to have you on board
and thank you for choosing Q-See!
Sincerely,
Priti Sharma
President
Connect with us on social media.
Welcome
What’s Included.............................................................3
Understanding Your NVR ..............................................4
Get Connected
Registration ...................................................................5
Connect Your Cameras .................................................5
Connect Your NVR.........................................................6
Powering Up the NVR & Cameras ................................8
Startup Wizard...............................................................9
Setting Up the Presidio Mobile App............................12
Get the Most Out of Your Q-See System
Tips on Camera Placement.........................................16
Troubleshooting...........................................................18
Warranty and Support .................................................19
Regulatory Information................................................19

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What’s Included
NVR
Mouse
Your system will include one of the options below
Not included with
every system
Number of cameras included vary by system
Actual NVR will vary by system
Products shown in this section may vary by system
100 feet of Network cable per IP camera
HDMI Cable Network (Ethernet)
Cable
SATA Cable
A B
NVR Cables
Power SupplyCameras Camera Network Cables

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Understanding Your NVR: Rear Panel
NOTE: Connections on the back of your system may vary based on your model.
IMPORTANT: Go through all of the steps to setup and test your system before mounting any cameras or hardware. Always visit
www.q-see.com/support to find the most recent guides and up-to-date support for your Q-See products.
VGA MONITOR
VGA 19”
+
NETWORK
USB
CAMERA POE POWER SUPPLY
HD DISPLAY
HDTV
EXTERNAL
MICROPHONE
EXTERNAL
SPEAKER
ALARM

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Get Connected
Step 2: Connect Your Cameras
2A. Plug the camera network cable into the camera
by connecting the Ethernet cable into the camera
network port. You should hear a clicking sound as
you connect to the port.
2B. Move the white weather-proof housing up and twist
to secure the cover over the port. Tighten the base
of the cover to complete the weather-proof seal.
Step 1: Registration
Before installing, please register your device on the
Q-See Support Portal at www.Q-See.com/register to
receive critical updates and support for your system.
Registering will also help us to assist you with any
technical or warranty issues if ever necessary.
Please be sure to keep a record of your model
number(s) and to save this guide, as you will need
this information if you are ever in need of technical
or warranty support.
NOTE: Your username and password used to register your device are
not the same as those you use to log in to your system. Please write
down your username, password, and model number(s) in the spaces
provided below:
Username:
Password:
Model #:

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2C. Plug the other end of the camera cable into an
available PoE port on the back of your NVR. Again,
you will hear a clicking noise when cables are
inserted correctly. Repeat steps 2A through 2C for
each camera.
Step 3: Connect NVR to Display
There are two options to connect the NVR to a display.
Option A: HDMI
1. Plug the included HDMI cable into the NVR’s HDMI
port.
2. Connect the other end of the HDMI cable to the
monitor or TV.
3. Plug the monitor or TV into a surge protector.

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Option B: VGA Monitor
1. Plug a VGA cable (not included) into the NVR’s
VGA port. VGA might not support full high definition
output.
2. Connect the other end of the VGA cable to the
monitor. A 19” monitor or larger with 1280 x 1024
resolution is highly recommended.
3. Plug the monitor into a surge protector.
Step 4: Connect Mouse
Plug the included mouse into the USB port on the
back of the NVR. If your model has two USB ports on
the back, either one will work.
19” Monitor
or Larger

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5B. Connect the other end of the cable to an open port
on your router (not included). You will hear a click
when the cable is properly connected.
Step 5: Connect to the Router
5A. Plug the included Network (Ethernet) cable into the
Network (LAN) port on the back of the NVR.
Step 6: Powering Up the NVR & Cameras
6A. Plug the NVR power supply cable into the power
port on the back of the NVR. Your power port and
power cable may look different than pictured here.
6B. Plug the NVR power supply cable or power adapter
into a surge protector (not included).

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6C. Turn on the NVR’s power switch (if present). The NVR
may beep as it powers up. The Startup Wizard will
appear on-screen after a few minutes.
NOTE: The camera will make a faint clicking sound when the
power is activated. The cameras will take about one minute
after powering on to begin displaying on the monitor.
DISPLAY COMPATIBILITY: While the system boots, the
Q-See logo will appear. The screen may then go blank for up
to 15 seconds. If the screen doesn’t reappear there may be
an issue. This NVR requires a display capable of supporting
1280 x 720 or higher.
Step 7: Startup Wizard
7A. The Startup Wizard will appear the first time you
boot your Q-See Presidio system. Select your
Language. Click OK.
IMPORTANT: An internet connection and a mobile device
(Android or iOS) will be required to complete the setup process.

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7B. Q-See recommends you change the password on
your system from the default (if the password has
already been changed, enter the current Admin
Password and proceed). Enter the Default Admin
Password 123456 and check the Change Password
check box. Enter the new Password and Confirm
below. Click Next.
7C. Set your Time Zone and adjust the Date and Time.
Click Next.
Please write down your new password and keep this
guide. If you forget your NVR password you will need
to contact technical support:
Password: