Q-See QC40198 User manual

QC40198 & QC40196
User Manual
19” LCD Observation Systems
Rev 12/2/2010

CONTACT US QC40198/QC40196 User Manual
Please contact a Q-See support representative first regarding any additional information you need
help with regarding product features, specification or assistance with setup.
Please contact us using the following methods with questions about your Q-See product.
Q-See Products
8015 E. Crystal Dr.
Anahe m, CA 92807
Email:
Customer Service
[e-mail]
Technical Support
[e-mail]
Online live web chat visit:
www.q-see.com
Telephone:
Customer Service
1.877.998.3440 x 538
Technical Support
1.877.998.3440 x 539
Fax:
1.714.998.3509

SAFETY INSTRUCTIONS QC40198/QC40196 User Manual
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this
system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the combo DVR prior to completing installation.
Do not place objects on the combo DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 32°F to 104°F (0°C -40°C).
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive
substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailer ASAP if something is broken in your package.
7. About the LCD Screen
During installation, do not push or squeeze the LCD or its rim as this may result in LCD damage.
During operation or storage be careful to avoid contact between hard objects and the LCD screen.
Keep the LCD screen clean by using a soft cloth to remove any dirt or smudges regularly. Never use ether-based
chemicals, alcohol or other chemical agents to clean your screen.
CAUTION!
RISK OF ELECTRICAL SHOCK!

WARRANTY INFORMATION QC40198/QC40196 User Manual
Thank You for Choos ng a Q-See Product!
All of our products are backed by a cond t onal serv ce warranty cover ng all hardware for 12 months from the
date of purchase. Add t onally, our products also come w th a free exchange pol cy that covers all
manufactur ng defects for one month from the date of purchase. Permanent upgrad ng serv ce s prov ded for
the software.
L ab l ty Exclus ons:
Any product malfunct on or abnormal t es n operat on or damage caused by the follow ng reasons are not
w th n the free serv ce scope of our company:
(1) Equ pment damage caused by mproper operat on.
(2) Improper equ pment operat on env ronment and cond t ons (e.g., mproper power, extreme
env ronmental temperatures, hum d ty, l ghtn ng and sudden surges of electr c ty).
(3) Damage caused by acts of nature (e.g., earthquake, f re, etc).
(4) Equ pment damage caused by the ma ntenance of personnel not author zed by Q-See.
(5) Product sold over 12 months ago.
In order to fulf ll the terms of your warranty, you must complete the reg strat on process after purchas ng our
product. To do th s, s mply f ll out the User’s Informat on Card below and fax or ma l t n to us at the
nformat on l sted below. You can also reg ster the product by go ng to the www.q-see.com webs te and
cl ck ng on the Reg ster l nk.

PRODUCT REGISTRATION QC40198/QC40196 User Manual
Customer Information Card
User’s Name
Mr./Mrs.
Company Name
Postal Address
Postal code
Phone Number
E
-
mail
Model Number of Product
Serial
Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by
any means without our company’s expressed written consent.
1. Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The product picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved

TABLE OF CONTENTS QC40198/QC40196 User Manual
1.
1.1.
1. FEATURES AND SPECIFI
FEATURES AND SPECIFIFEATURES AND SPECIFI
FEATURES AND SPECIFICATIONS
CATIONSCATIONS
CATIONS ............................................................................................ 1
1.1
1.11.1
1.1 Features
FeaturesFeatures
Features ........................................................................................................................................ 1
1.2
1.21.2
1.2 Specifications
SpecificationsSpecifications
Specifications ................................................................................................................................ 3
2.
2.2.
2. CONTROLS
CONTROLSCONTROLS
CONTROLS...................................................................................................................................7
2.1
2.12.1
2.1 Front Panel and Side Panel
Front Panel and Side PanelFront Panel and Side Panel
Front Panel and Side Panel ........................................................................................................... 7
2.2
2.22.2
2.2 Rear Panel
Rear PanelRear Panel
Rear Panel .................................................................................................................................... 8
2.3
2.32.3
2.3 Remote Control
Remote ControlRemote Control
Remote Control ............................................................................................................................. 9
2.4
2.42.4
2.4 Mouse Control
Mouse ControlMouse Control
Mouse Control ............................................................................................................................. 11
3.
3.3.
3. INSTALLATION AND CON
INSTALLATION AND CONINSTALLATION AND CON
INSTALLATION AND CONNECTION
NECTIONNECTION
NECTION.......................................................................................... 13
3.1
3.13.1
3.1 What’s in the Bo
What’s in the BoWhat’s in the Bo
What’s in the Bo ........................................................................................................................ 13
3.2
3.23.2
3.2 Connection Diagram
Connection DiagramConnection Diagram
Connection Diagram .................................................................................................................... 13
3.3
3.33.3
3.3 Device Installation
Device InstallationDevice Installation
Device Installation ....................................................................................................................... 14
3.4
3.43.4
3.4 Hard Drive Installation
Hard Drive InstallationHard Drive Installation
Hard Drive Installation ................................................................................................................. 15
3.5
3.53.5
3.5 Connecting Power Supply
Connecting Power SupplyConnecting Power Supply
Connecting Power Supply ........................................................................................................... 16
3.5.1 Connecting Video Input.................................................................................................................. 16
3.5.2 Connecting Video Output............................................................................................................... 16
3.6
3.63.6
3.6 Connecting Audio Input & Output, Bidirectional Audio
Connecting Audio Input & Output, Bidirectional AudioConnecting Audio Input & Output, Bidirectional Audio
Connecting Audio Input & Output, Bidirectional Audio ................................................................. 17
3.6.1 Audio Input ..................................................................................................................................... 17
3.6.2 Audio Output .................................................................................................................................. 17
3.7
3.73.7
3.7 Alarm Input and Output Connection
Alarm Input and Output ConnectionAlarm Input and Output Connection
Alarm Input and Output Connection ............................................................................................ 18
3.7.1 Alarm Input and Output Details...................................................................................................... 19
3.7.2 Alarm Input Port ............................................................................................................................. 20
3.7.3 Alarm Output Port .......................................................................................................................... 20
3.8
3.83.8
3.8 RS232
RS232RS232
RS232 ......................................................................................................................................... 21
3.9
3.93.9
3.9 RS485
RS485RS485
RS485 ......................................................................................................................................... 21
3.10
3.103.10
3.10 Other Interfaces
Other InterfacesOther Interfaces
Other Interfaces .......................................................................................................................... 22
4.
4.4.
4. NAVIGATION AND CONTR
NAVIGATION AND CONTRNAVIGATION AND CONTR
NAVIGATION AND CONTROLS
OLSOLS
OLS ................................................................................................. 23
4.1 Login, Logout & Main Menu
Login, Logout & Main MenuLogin, Logout & Main Menu
Login, Logout & Main Menu ......................................................................................................... 23
4.1.1 Login .............................................................................................................................................. 23
4.1.2 Main Menu ..................................................................................................................................... 23
4.1.3 Logout ............................................................................................................................................ 24
4.1.4 Auto Resume after Power Failure.................................................................................................. 24
4.2 Manual Recording
Manual RecordingManual Recording
Manual Recording ....................................................................................................................... 25
4.2.1 Live Viewing ................................................................................................................................... 25
4.2.2 Manual Record............................................................................................................................... 25

TABLE OF CONTENTS QC40198/QC40196 User Manual
4.3 Search & Playback
Search & PlaybackSearch & Playback
Search & Playback ...................................................................................................................... 27
4.3.1 Search Menu.................................................................................................................................. 27
4.3.2 Playback......................................................................................................................................... 28
4.3.2.1 Playback Mode............................................................................................................................... 28
4.3.2.2 Accurate Playback ......................................................................................................................... 28
4.3.2.3 Synchronized Playback Function when Playing Back ................................................................... 28
4.3.2.4 Digital Zoom ................................................................................................................................... 28
4.3.2.5 File Backup .................................................................................................................................... 28
4.3.2.6 Slow Playback and Fast Playback ................................................................................................. 28
4.3.3 Calendar......................................................................................................................................... 29
4.4
4.44.4
4.4 Schedule
ScheduleSchedule
Schedule ..................................................................................................................................... 29
4.4.1 Schedule Menu .............................................................................................................................. 29
4.4.2 Quick Setup.................................................................................................................................... 30
4.4.3 Snapshot ........................................................................................................................................ 30
4.4.4 Image FTP ..................................................................................................................................... 32
4.5
4.54.5
4.5 Motion Detection
Motion DetectionMotion Detection
Motion Detection ......................................................................................................................... 32
4.5.1 Go to Detect Menu ................................................................................................................................ 32
4.5.2 Motion Detect ........................................................................................................................................ 32
4.5.3 Video Loss............................................................................................................................................. 35
4.5.4 Camera Masking ................................................................................................................................... 35
4.6
4.64.6
4.6 Alarm Setup and Alarm Activation
Alarm Setup and Alarm ActivationAlarm Setup and Alarm Activation
Alarm Setup and Alarm Activation ............................................................................................... 36
4.6.1 Alarm setup .................................................................................................................................... 36
4.7
4.74.7
4.7 Backup
BackupBackup
Backup ........................................................................................................................................ 38
4.7.1 Detect Device................................................................................................................................. 38
4.7.2 Backup Device ............................................................................................................................... 39
4.8 PTZ Control and Color Setup ................................................................................................... 40
4.8.1 Cable Connection........................................................................................................................... 40
4.8.2 PTZ Setup ...................................................................................................................................... 40
4.8.2.1 Intelligent Positioning Key.............................................................................................................. 42
4.9
4.94.9
4.9 Preset/ Patrol/Pattern/Scan
Preset/ Patrol/Pattern/ScanPreset/ Patrol/Pattern/Scan
Preset/ Patrol/Pattern/Scan ......................................................................................................... 42
4.9.1 Preset Setup .................................................................................................................................. 43
4.9.2 Activate Preset ............................................................................................................................... 43
4.9.3 Patrol setup (Tour Setup)............................................................................................................... 43
4.9.4 Activate Patrol (tour) ...................................................................................................................... 44
4.9.5 Pattern Setup ................................................................................................................................. 44
4.9.6 Activate Pattern Function............................................................................................................... 44
4.9.7 Auto Scan Setup ............................................................................................................................ 44
4.9.8 Activate Auto Scan......................................................................................................................... 45
4.10
4.104.10
4.10 Flip
FlipFlip
Flip .............................................................................................................................................. 45
5.
5.5.
5. UNDERSTANDING OF MEN
UNDERSTANDING OF MENUNDERSTANDING OF MEN
UNDERSTANDING OF MENU OPERATIONS AND CON
U OPERATIONS AND CONU OPERATIONS AND CON
U OPERATIONS AND CONTROLS
TROLSTROLS
TROLS .............................................. 46
5.1 Menu Tree .................................................................................................................................. 46
5.2
5.25.2
5.2 Main Menu
Main MenuMain Menu
Main Menu .................................................................................................................................. 47
5.3
5.35.3
5.3 Setting
SettingSetting
Setting ......................................................................................................................................... 47
5.3.1 General .......................................................................................................................................... 48
5.3.2 Encode ........................................................................................................................................... 49

TABLE OF CONTENTS QC40198/QC40196 User Manual
5.3.3 Schedule ........................................................................................................................................ 50
5.3.4 RS232 ............................................................................................................................................ 51
5.3.5 Network .......................................................................................................................................... 51
5.3.5.1 Advanced Network Setup .............................................................................................................. 53
5.3.6 Alarm .............................................................................................................................................. 58
5.3.7 Detect ............................................................................................................................................. 58
5.3.8 Pan/Tilt/Zoom................................................................................................................................. 59
5.3.9 Display ........................................................................................................................................... 59
5.3.10 Default............................................................................................................................................ 61
5.4
5.45.4
5.4 Search
SearchSearch
Search ......................................................................................................................................... 62
5.5
5.55.5
5.5 Advanced
AdvancedAdvanced
Advanced .................................................................................................................................... 62
5.5.1 HDD Management ......................................................................................................................... 63
5.5.2 Abnormality .................................................................................................................................... 64
5.5.3 Alarm Output .................................................................................................................................. 64
5.5.4 Manual Record............................................................................................................................... 65
5.5.5 Account .......................................................................................................................................... 65
5.5.6 Auto Maintain ................................................................................................................................. 66
5.5.7 TV Adjust........................................................................................................................................ 66
5.6
5.65.6
5.6 Information
InformationInformation
Information .................................................................................................................................. 66
5.6.1 HDD Information ............................................................................................................................ 67
5.6.2 BPS ................................................................................................................................................ 67
5.6.3 Log ................................................................................................................................................. 68
5.6.4 Version ........................................................................................................................................... 68
5.6.5 Online Users .................................................................................................................................. 69
5.7
5.75.7
5.7 Shutdown
ShutdownShutdown
Shutdown .................................................................................................................................... 69
6.
6.6.
6. AUXILIARY MENU
AUXILIARY MENUAUXILIARY MENU
AUXILIARY MENU ...................................................................................................................... 70
6.1
6.16.1
6.1 Go to Pan/Tilt/Zoom Menu
Go to Pan/Tilt/Zoom MenuGo to Pan/Tilt/Zoom Menu
Go to Pan/Tilt/Zoom Menu .......................................................................................................... 70
6.2 Intelligent Positioning Key........................................................................................................ 71
6.3
6.36.3
6.3 Preset /Patrol / Pattern /Border Function
Preset /Patrol / Pattern /Border FunctionPreset /Patrol / Pattern /Border Function
Preset /Patrol / Pattern /Border Function .................................................................................... 71
6.3.1 Preset Setup .................................................................................................................................. 72
6.3.2 Activate Preset ............................................................................................................................... 72
6.3.3 Patrol Setup ................................................................................................................................... 72
6.3.4 Activate Patrol ................................................................................................................................ 72
6.3.5 Pattern Setup ................................................................................................................................. 72
6.3.6 Activate Pattern Function............................................................................................................... 73
6.3.7 Border Setup .................................................................................................................................. 73
6.3.8 Activate Border Function................................................................................................................ 73
6.3.9 Flip.................................................................................................................................................. 73
7
77
7 WEB OPERATION
WEB OPERATIONWEB OPERATION
WEB OPERATION ...................................................................................................................... 74
7.1
7.1 7.1
7.1 Network Connection
Network ConnectionNetwork Connection
Network Connection .................................................................................................................... 74
7.1.1 Port Forwarding.............................................................................................................................. 74
7.1.2 Pop-Ups and ActiveX Controls ...................................................................................................... 78
7.2
7.2 7.2
7.2 Login
LoginLogin
Login ........................................................................................................................................... 79
7.2.1 Real-time Monitoring ...................................................................................................................... 81
7.2.2 PTZ................................................................................................................................................. 83

TABLE OF CONTENTS QC40198/QC40196 User Manual
7.2.3 Color............................................................................................................................................... 85
7.2.4 Picture Path and Record Path ....................................................................................................... 85
7.3
7.3 7.3
7.3 Configure
ConfigureConfigure
Configure .................................................................................................................................... 86
7.3.1 System Information ........................................................................................................................ 86
7.3.2 System Configuration..................................................................................................................... 88
7.3.3 Advanced ..................................................................................................................................... 106
7.3.4 Additional Function....................................................................................................................... 112
7.4
7.47.4
7.4 Search
SearchSearch
Search ....................................................................................................................................... 112
7.5
7.57.5
7.5 Alarm
AlarmAlarm
Alarm ......................................................................................................................................... 116
7.6
7.67.6
7.6 About
AboutAbout
About ......................................................................................................................................... 117
7.7
7.77.7
7.7 Log out
Log outLog out
Log out ...................................................................................................................................... 117
7.8
7.87.8
7.8 Un
UnUn
Un-
--
-install Web Control
install Web Controlinstall Web Control
install Web Control .............................................................................................................. 117
8.
8.8.
8. SETUP MYQ
SETUP MYQSETUP MYQ
SETUP MYQ-
--
-SEE DDNS
SEE DDNSSEE DDNS
SEE DDNS .......................................................................................................... 118
9
99
9 SMARTPHONE ACCESS
SMARTPHONE ACCESSSMARTPHONE ACCESS
SMARTPHONE ACCESS.......................................................................................................... 121
1
11
1 TROUBLESHOOTING
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTING............................................................................................................... 123
APPENDIX A: HDD CAPACITY CALCULATION ........................................................................... 128
APPENDIX B: COMPATIBLE USB DRIVE LIST.......................................................................... 129
APPENDIX C: COMPATIBLE CD/DVD BURNER LIST .................................................................. 130
APPENDIX D: COMPATIBLE SATA HDD LIST............................................................................ 131
.

FEATURES & SPECIFICATIONS QC40198/QC40196 User Manual
1 | P a g e
1.
1.1.
1. FEATURES AND SPECIFICATIONS
FEATURES AND SPECIFICATIONS FEATURES AND SPECIFICATIONS
FEATURES AND SPECIFICATIONS
This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital
monitor with a sleek appearance and innovative capabilities which are functional and reliable.
It uses an embedded Linux OS to maintain stable operation and a popular H.264 compression algorithm to produce
high quality low bit stream footage that is easy to manage and efficient to transfer over the internet. It can use
various functions such as record, playback, and monitoring at the same time and produces audio and video
synchronization. This product has advanced technology and strong network data transmission functions.
This combo DVR utilizes a high quality LCD capable of producing rich and vivid images. It’s convenient 19-inch
screen enables maximized viewing capabilities. This is an ideal system that can be used in an in-home
environment and a variety of business environments that require enhanced monitoring capabilities such as: super
markets, convenience stores, transportation, etc.
1.1
1.11.1
1.1 Features
FeaturesFeatures
Features
This product has the following features:
Smartphone Compatible
Access live footage directly from your iPhone, or other Smartphone1. Your DVR can also be set to email
your hand held-device directly whenever specific activity occurs, such as motion detection.
View Your Video Feed Online with No Service Fees
View your DVR’s live or recorded video footage on any Internet accessible computer with Internet
Explorer, Mozilla Firefox and Google Chrome2.
Stay Notified with Customizable Email Alerts
Set your system up to notify you when an event has occurred at the location you are monitoring.
Notification alerts can easily be adjusted to your specifications.
Advanced Motion Detection Activated Recording
Advanced motion detection settings ensure that false alarms are not triggered. The easy to use motion
detect set up screen allows you to mask out certain areas which experience heavy movement in order to
avoid false alarms and avoid unnecessary record triggering.
Multiple Backup Options3
A built-in USB port gives you the option of backing up and transferring your video footage using a flash
drive or external USB hard drive. You can also connect to an external CD/DVD writer to burn your file
footage right onto a compact disc or DVD disc. Files can also be accessed from your DVR system to a
remote computer location by logging on remotely.
Connect to a TV or PC Monitor Easily
This system comes with a VGA out port and PC in port to allow you to connect to a TV or computer
monitor for viewing purposes. The LCD is equipped to support simultaneous BNC & HDMI output.
1
For a complete l st of compat ble Smartphone’s, please see Sect on 9 “Smartphone Access”
2
Internet Explorer, Moz lla F refox and Google Chrome are reg stered trademarks of the r respect ve owners and are not aff l ated w th Q-See.
3
For a complete l st of compat ble Hard Dr ves, USB Dr ves and external DVD Burners, see Append xes B-D