Q-See QC40198 User manual

QC40198 User Manual
19” LCD Observation System
Rev 3/30/2010

CONTACT US QC40198 User Manual
Please contact a Q-See support representative first regarding any additional information you need
help with regarding product features, specification or assistance with setup.
Please contact us using the following methods with questions about your Q-See product.
Q-See Products
8015 E. Crystal Dr.
Anaheim, CA 92807
Email:
Customer Service
[e-mail]
Technical Support
[e-mail]
Online live web chat visit:
www.q-see.com
Telephone:
Customer Service
1.877.998.3440 x 538
Technical Support
1.877.998.3440 x 539
Fax:
1.714.998.3509

SAFETY INSTRUCTIONS QC40198 User Manual
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this
system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the combo DVR prior to completing installation.
Do not place objects on the combo DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 32°F to 104°F (0°C -40°C).
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive
substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailer ASAP if something is broken in your package.
7. About the LCD Screen
During installation, do not push or squeeze the LCD or its rim as this may result in LCD damage.
During operation or storage be careful to avoid contact between hard objects and the LCD screen.
Keep the LCD screen clean by using a soft cloth to remove any dirt or smudges regularly. Never use ether-based
chemicals, alcohol or other chemical agents to clean your screen.
CAUTION!
RISK OF ELECTRICAL SHOCK!

WARRANTY INFORMATION QC40198 User Manual
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months from the
date of purchase. Additionally, our products also come with a free exchange policy that covers all
manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for
the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons are not
within the free service scope of our company:
(1) Equipment damage caused by improper operation.
(2) Improper equipment operation environment and conditions (e.g., improper power, extreme
environmental temperatures, humidity, lightning and sudden surges of electricity).
(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5) Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our
product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the
information listed below. You can also register the product by going to the www.q-see.com website and
clicking on the Register link.

PRODUCT REGISTRATION QC40198 User Manual
Customer Information Card
User’s Name Mr./Mrs.
Company Name
Postal Address
Postal code
Phone Number
E-mail
Model Number of Product
Serial Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by
any means without our company’s expressed written consent.
1. Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The product picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved

TABLE OF CONTENTS QC40198 User Manual
1. FEATURES AND SPECIFICATIONS ............................................................................................1
1.1 Features ...........................................................................................................................................1
1.2 Specifications ...................................................................................................................................3
2. CONTROLS ...................................................................................................................................7
2.1 Front Panel and Side Panel .............................................................................................................7
2.2 Rear Panel .......................................................................................................................................8
2.3 Remote Control ................................................................................................................................9
2.4 Mouse Control................................................................................................................................11
3. INSTALLATION AND CONNECTION ..........................................................................................13
3.1 What’s in the Box ...........................................................................................................................13
3.2 Connection Diagram ......................................................................................................................13
3.3 Device Installation ..........................................................................................................................14
3.4 Hard Drive Installation....................................................................................................................15
3.5 Connecting Power Supply..............................................................................................................16
3.5.1 Connecting Video Input..................................................................................................................16
3.5.2 Connecting Video Output...............................................................................................................16
3.6 Connecting Audio Input & Output, Bidirectional Audio...................................................................17
3.6.1 Audio Input.....................................................................................................................................17
3.6.2 Audio Output..................................................................................................................................17
3.7 Alarm Input and Output Connection...............................................................................................18
3.7.1 Alarm Input and Output Details......................................................................................................19
3.7.2 Alarm Input Port.............................................................................................................................20
3.7.3 Alarm Output Port ..........................................................................................................................20
3.8 RS232 ............................................................................................................................................21
3.9 RS485 ............................................................................................................................................21
3.10 Other Interfaces .............................................................................................................................22
4. NAVIGATION AND CONTROLS .................................................................................................23
4.1 Login, Logout & Main Menu ...........................................................................................................23
4.1.1 Login ..............................................................................................................................................23
4.1.2 Main Menu .....................................................................................................................................23
4.1.3 Logout............................................................................................................................................24
4.1.4 Auto Resume after Power Failure..................................................................................................24
4.2 Manual Recording ..........................................................................................................................25
4.2.1 Live Viewing...................................................................................................................................25
4.2.2 Manual Record...............................................................................................................................25

TABLE OF CONTENTS QC40198 User Manual
4.3 Search & Playback.........................................................................................................................27
4.3.1 Search Menu..................................................................................................................................27
4.3.2 Playback.........................................................................................................................................28
4.3.2.1 Playback Mode...............................................................................................................................28
4.3.2.2 Accurate Playback .........................................................................................................................28
4.3.2.3 Synchronized Playback Function when Playing Back...................................................................28
4.3.2.4 Digital Zoom...................................................................................................................................28
4.3.2.5 File Backup ....................................................................................................................................28
4.3.2.6 Slow Playback and Fast Playback.................................................................................................28
4.3.3 Calendar.........................................................................................................................................29
4.4 Schedule ........................................................................................................................................29
4.4.1 Schedule Menu..............................................................................................................................29
4.4.2 Quick Setup....................................................................................................................................30
4.4.3 Snapshot........................................................................................................................................30
4.4.4 Image FTP .....................................................................................................................................32
4.5 Motion Detection ............................................................................................................................32
4.5.1 Go to Detect Menu................................................................................................................................32
4.5.2 Motion Detect........................................................................................................................................32
4.5.3 Video Loss.............................................................................................................................................35
4.5.4 Camera Masking...................................................................................................................................35
4.6 Alarm Setup and Alarm Activation .................................................................................................36
4.6.1 Alarm setup....................................................................................................................................36
4.7 Backup ...........................................................................................................................................38
4.7.1 Detect Device.................................................................................................................................38
4.7.2 Backup Device...............................................................................................................................39
4.8 PTZ Control and Color Setup......................................................................................................40
4.8.1 Cable Connection...........................................................................................................................40
4.8.2 PTZ Setup......................................................................................................................................40
4.8.2.1 Intelligent Positioning Key..............................................................................................................42
4.9 Preset/ Patrol/Pattern/Scan............................................................................................................42
4.9.1 Preset Setup ..................................................................................................................................43
4.9.2 Activate Preset...............................................................................................................................43
4.9.3 Patrol setup (Tour Setup)...............................................................................................................43
4.9.4 Activate Patrol (tour) ......................................................................................................................44
4.9.5 Pattern Setup.................................................................................................................................44
4.9.6 Activate Pattern Function...............................................................................................................44
4.9.7 Auto Scan Setup............................................................................................................................44
4.9.8 Activate Auto Scan.........................................................................................................................45
4.10 Flip .................................................................................................................................................45
5. UNDERSTANDING OF MENU OPERATIONS AND CONTROLS ..............................................46
5.1 Menu Tree.....................................................................................................................................46
5.2 Main Menu .....................................................................................................................................47
5.3 Setting ............................................................................................................................................47
5.3.1 General ..........................................................................................................................................48
5.3.2 Encode...........................................................................................................................................49

TABLE OF CONTENTS QC40198 User Manual
5.3.3 Schedule........................................................................................................................................50
5.3.4 RS232............................................................................................................................................51
5.3.5 Network..........................................................................................................................................51
5.3.5.1 Advanced Network Setup ..............................................................................................................53
5.3.6 Alarm..............................................................................................................................................58
5.3.7 Detect.............................................................................................................................................58
5.3.8 Pan/Tilt/Zoom.................................................................................................................................59
5.3.9 Display ...........................................................................................................................................59
5.3.10 Default............................................................................................................................................61
5.4 Search............................................................................................................................................62
5.5 Advanced .......................................................................................................................................62
5.5.1 HDD Management .........................................................................................................................63
5.5.2 Abnormity.......................................................................................................................................64
5.5.3 Alarm Output..................................................................................................................................64
5.5.4 Manual Record...............................................................................................................................65
5.5.5 Account..........................................................................................................................................65
5.5.6 Auto Maintain.................................................................................................................................66
5.5.7 TV Adjust........................................................................................................................................66
5.6 Information .....................................................................................................................................66
5.6.1 HDD Information ............................................................................................................................67
5.6.2 BPS................................................................................................................................................67
5.6.3 Log .................................................................................................................................................68
5.6.4 Version...........................................................................................................................................68
5.6.5 Online Users ..................................................................................................................................69
5.7 Shutdown .......................................................................................................................................69
6. AUXILIARY MENU ......................................................................................................................70
6.1 Go to Pan/Tilt/Zoom Menu .............................................................................................................70
6.2 Intelligent Positioning Key..........................................................................................................71
6.3 Preset /Patrol / Pattern /Border Function ......................................................................................71
6.3.1 Preset Setup ..................................................................................................................................72
6.3.2 Activate Preset...............................................................................................................................72
6.3.3 Patrol Setup ...................................................................................................................................72
6.3.4 Activate Patrol................................................................................................................................72
6.3.5 Pattern Setup.................................................................................................................................72
6.3.6 Activate Pattern Function...............................................................................................................73
6.3.7 Border Setup..................................................................................................................................73
6.3.8 Activate Border Function................................................................................................................73
6.3.9 Flip .................................................................................................................................................73
7WEB OPERATION ......................................................................................................................74
7.1 Network Connection.......................................................................................................................74
7.1.1 Port Forwarding..............................................................................................................................74
7.1.2 Pop-Ups and ActiveX Controls ......................................................................................................75
7.2 Login ..............................................................................................................................................77
7.2.1 Real-time Monitoring......................................................................................................................79
7.2.2PTZ ................................................................................................................................................81

TABLE OF CONTENTS QC40198 User Manual
7.2.3 Color...............................................................................................................................................83
7.2.4 Picture Path and Record Path .......................................................................................................83
7.3 Configure........................................................................................................................................85
7.3.1 System Information........................................................................................................................85
7.3.2 System Configuration.....................................................................................................................87
7.3.3 Advanced.....................................................................................................................................106
7.3.4 Additional Function.......................................................................................................................112
7.4 Search..........................................................................................................................................112
7.5 Alarm............................................................................................................................................115
7.6 About............................................................................................................................................117
7.7 Log out .........................................................................................................................................117
7.8 Un-install Web Control .................................................................................................................117
8. SETUP MYQ-SEE DDNS ..........................................................................................................118
9SMARTPHONE ACCESS..........................................................................................................121
10 TROUBLESHOOTING...............................................................................................................123
APPENDIX A: HDD CAPACITY CALCULATION...........................................................................128
APPENDIX B: COMPATIBLE USB DRIVE LIST..........................................................................129
APPENDIX C: COMPATIBLE CD/DVD BURNER LIST...................................................................130
APPENDIX D: COMPATIBLE SATA HDD LIST............................................................................131
.

FEATURES & SPECIFICATIONS QC40198 User Manual
1 | Page
1. FEATURES AND SPECIFICATIONS
This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital
monitor with a sleek appearance and innovative capabilities which are functional and reliable.
It uses an embedded Linux OS to maintain stable operation and a popular H.264 compression algorithm to produce
high quality low bit stream footage that is easy to manage and efficient to transfer over the internet. It can use
various functions such as record, playback, and monitoring at the same time and produces audio and video
synchronization. This product has advanced technology and strong network data transmission functions.
This combo DVR utilizes a high quality LCD capable of producing rich and vivid images. Its convenient 19-inch
screen enables maximized viewing capabilities. This is an ideal system that can be used in an in-home
environment and a variety of business environments that require enhanced monitoring capabilities such as: super
markets, convenience stores, transportation, etc.
1.1 Features
This product has the following features:
Smartphone Compatible
Access live footage directly from your iPhone, or other Smartphone1
. Your DVR can also be set to email
your hand held-device directly whenever specific activity occurs, such as motion detection.
View Your Video Feed Online with No Service Fees
View your DVR’s live or recorded video footage on any Internet accessible computer with Internet
Explorer, Mozilla Firefox and Google Chrome2
.
Stay Notified with Customizable Email Alerts
Set your system up to notify you when an event has occurred at the location you are monitoring.
Notification alerts can easily be adjusted to your specifications.
Advanced Motion Detection Activated Recording
Advanced motion detection settings ensure that false alarms are not triggered. The easy to use motion
detect set up screen allows you to mask out certain areas which experience heavy movement in order to
avoid false alarms and avoid unnecessary record triggering.
Multiple Backup Options3
A built-in USB port gives you the option of backing up and transferring your video footage using a flash
drive or external USB hard drive. You can also connect to an external CD/DVD writer to burn your file
footage right onto a compact disc or DVD disc. Files can also be accessed from your DVR system to a
remote computer location by logging on remotely.
Connect to a TV or PC Monitor Easily
This system comes with a VGA out port and PC in port to allow you to connect to a TV or computer
monitor for viewing purposes. The LCD is equipped to support simultaneous BNC & HDMI output.
1For a complete list of compatible Smartphone’s, please see Section 9 “Smartphone Access”
2Internet Explorer, Mozilla Firefox and Google Chrome are registered trademarks of their respective owners and are not affiliated with Q-See.
3For a complete list of compatible Hard Drives, USB Drives and external DVD Burners, see Appendixes B-D