Raidon InTANK iR2022S User manual

InTANK
iR2022S
User Manual

» InTANK iR2022S User Manual ........................... 1
1. Package Contents and Product Views ..............................1
2. Operation Information........................................................2
3. Hardware Requirements and Precautions ........................3
4. Hardware Installation Procedure .......................................3
5. Computer Setup ................................................................5
6. Hard Disk Status on LCD Screen......................................6
7. Description of Front Panel Operation ................................6
8. Data Rebuilding Operation ................................................7
9. GUI Monitoring Software and Firmware Update ...............8
10. Questions & Answers ......................................................10
» InTANK iR2022S 產品使用說明 ......................... 12
1. 產品外觀及包裝內容 ..........................................................12
2. 環境需求 ............................................................................13
3. 硬體需求與注意事項 ..........................................................13
4. 硬體安裝 ............................................................................14
5. 電腦設定 ............................................................................15
6. LCD 顯示的各種訊息 .........................................................16
7. 前面板操作 ........................................................................16
8. 資料重建功能說明..............................................................17
9. GUI 功能說明與韌體更新...................................................18
10. 常見問題 ..........................................................................21
iR2022S User Manual
v1.0

iR2022S User Manual
1
1. Package Contents and Product Views
Introduction
Thank you for purchasing RAIDON products. This User Manual will introduce you the InTANK
iR2022S storage product. Before using your iR2022S, please read it thoroughly. Although all
information contented in this User Manual had already been carefully verified before publishing,
however, the actual product and its specification will be based upon the time of delivery from
RAIDON. Any update to the product or its relevant information may be listed on www.raidon.com.tw.
Product is subjected to change without prior notications.
If you have any question regarding to the product you purchased, or you would like to know the
latest product information, User Manual’s update, please contact to your local supplier or visit to
www.raidon.com.tw for further information.
Copyright © Raidon Technology, Inc. – All right is reserved.
Open the package and you should nd the following parts:
iR2022S
iR2022S x1 ( with removable drive tray enclosed x2)
SATA Cable x1
Quick Installation Guide x1
Screws & Keys
• Please check the product and accessories for any defect or missing parts. If you have any questions,
please contact your product supplier.
• Please visit the official website (www.raidon.com.tw) to download drivers and other related resources.
Product View, Front and Back
1. LCD Display
2. UP/DOWN Button
3. ESC Button
4. Enter Button
5. MUTE Button
1. Cooling Fan
2. 3-pin Fan Connector
3. RS232 Connector
4. SATA 15-pin Power Connector
5. SATA 7-pin Connector
6. Power / Failure Indicator
7. HDD Tray Handle
8. HDD Tray Key Lock
9. HDD Access Indicator

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Status Power / Failure Indicator
HDD Access Indicator
Buzzer
TRAY 1 TRAY 2
No HDD Purple light always on Red light always on ON
HDD Idle Blue light always on Blue light
always on
Red light
always on N/A
Access Blue light always on Purple light
lashing
Red light
always on N/A
HDD 1 Failure Purple light always on Red light always on ON
HDD 2 Failure Purple light always on Blue light
always on
Red light
always on ON
Backup Blue light always on Blue light
always on
Red light
flashing N/A
Fan Failure Purple light always on Blue light
always on
Red light
always on ON
Overheat (≥50°C) Purple light always on Blue light
always on
Red light
always on ON
LED Indicators：
2. Operation Information
Operating Temperature : 5～35 ℃(41 ～95 ℉)
Storage Temperature : -10 ~ 70 oC (14 ~ 158 oF)
Line Voltage : 5V DC

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3. Hardware Requirements and Precautions
1. Computers or servers must be with SATA I, SATA II, or SATA III.
2. Hard drive must be with SATA I, SATA II, or SATA III.
3. Once the drive mode conguration has been completed, re-conguration using the same hard
drives to set the drive mode will result in complete data loss. If you must change the drive mode,
make sure to backup all data prior to the mode change.
4. All existing data will be deleted when this product is set up for the rst time. Please ensure that all
data on the hard disk has been backed up before installation to avoid data loss.
5. Please make sure that the two hard drives are free from bad blocks or defects prior to installation
in order to avoid system crashes or data loss.
6. The usable storage capacity of the hard disk after formatting will be less than the capacity
indicated on the hard disk.
7. It is highly recommended for user to back up important data contained within the iR2022S unit on
a regular basis or whenever the user feels necessary to a remote or a separate storage device.
RAIDON will not be responsible for any lost of data caused during the use of the unit or the
recovery of the data lost.
4. Hardware Installation Procedure
Please follow the instructions below to complete the hardware installation.
1. Use the key included in the accessory kit and inserted into the key access opening to eject the
removable drive tray latch and extract the removable drive tray.
Lock Unlock Press
2. For 2.5" HDD/SSD, please
secure it by use four the
smaller screws included in
the accessory kit.
3. When the HDD installation has been completed, insert
the tray into the system horizontally and secure the
latch into place.

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SATA
SATA
SATA Cable
Internal host shell schematic
1
2
iR2022S
iR2022S
SATA Power Cable
※ Note :
1. RS232 Port: Provides hardware status monitoring to industrial control system or IPC via RS232.
2. We do not recommend users to disassemble the device without proper instructions and authorization. The manufacture warranty
will not cover the damages caused by unauthorized disassembling.
3. To prevent the device from malfunction, please make sure the device is connected with a direct and dedicated power connection of
a stable power input.
4. RS232 Port: For industrial control system or IPC to monitor the hardware status. More information, please contact your sales
window or [email protected]
4. Install device into one of the CD-ROM bays with screws from the accessory kit. Then properly
connect SATA cable and SATA power cable from your system to the device.
5. Power on your system after hardware installation is completed, and your operating system will
automatically detect the hard drives from booting. Then follow the steps from your operating
system to partition and format the drives when necessary, device will be ready to use once the
format is completed.

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5. Computer Setup
When the hardware setup for iR2022S is complete, you are now ready to turn the machine on.
After the hardware installation is complete, the iR2022S will be treated as one single hard drive. Set
the hard drive to AUTO in the computer’s BIOS. When the computer is turned on, the system will
retrieve the following information:
1. In iR2022S, the installed hard drive can be detected by the Device Manager of Computer
Management for Windows.
2. Customers can choose to format the hard drive by using the Disk Management tool of the
operating system before using the iR2022S.
At this point, the installation process is completely nished. The user can freely retrieve and save
data to iR2022S just like retrieving and saving data to a regular hard drive. If the user experiences
any abnormality during the operation, please refer to the trouble shooting Q&A section in Appendix.

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6. Hard Disk Status on LCD Screen
2. Fan Failure
3. Over Temperature (≥50°C)
5. HDD2 is corrupted or not installed while HDD1 is still accessible
4. HDD1 is corrupted while HDD2 still exists
1. Booting and Normal status
Pri HDD : OK
Sec HDD : READY T
Pri HDD : OK F
Sec HDD : READY
Pri HDD : OK
Sec HDD : READY
Pri HDD : OFF
Sec HDD : OFF
Pri HDD : OK
Sec HDD : OFF
RAIDON RAIDbox3
vxxxxxx.x
7. Description of Front Panel Operation
Select Items
Back to next level or Cancel
Enter to next level or Confirm

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8. Data Rebuilding Operation
With hard disk hot-swappable and scheduled backup functions.
O󰀪ine backup. After the data is stored in the iR2022S, the user uses the secondary hard disk (HDD 2)
as a data backup disk to ensure the security of related data such as operating system les, encrypted
les, less accessed les, and even audio and video les. Users can put the hard disks back to the
iR2022S periodically to perform automatic data reconstruction to ensure that the system will not be
attacked by viruses or reduce the risk of simultaneous damage to two hard disks.
When one of the hard disks in the iR2022S is damaged, the system will send an alert through the
LCD screen and monitoring software. Users can take out the damaged hard disk without turning o󰀨
the machine while the system is still running.
When the iR2022S detects a hard drive missing or a hard drive failure, the Buzzer will start and the
LCD display screen will display the following messages:
After removing the failed hard drive and replacing with a new hard drive, if the hard drive is properly
installed, the LCD display screen will display the following messages:
When entering the scheduled backup time, the LCD screen will show the progress of data backup:
When the data backup is complete, the LCD screen will display the following message:
Pri HDD : OK
Sec HDD : READY
Pri HDD : OFF
Sec HDD : OFF
Pri HDD : OK
Sec HDD : Insert
Pri HDD :Insert
Sec HDD : OK
Backup
Pri →Sec 32%
Pri HDD : OK
Sec HDD : OFF

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Users can download the GUI software from the website to monitor the status of the product.
1. System Status:
This GUI automatically detects your iR2022S and reveals relative information accordingly.
2. Schedule Backup
You can schedule backups through this GUI. Click the backup cycle and click "Setting" to complete
the setting.
9. GUI Monitoring Software and Firmware Update

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3. Firmware Upgrade
You may update the Firmware via this GUI, simply click on “Load” button to locate the rmware
le to proceed. After update is nished, you may restart the power properly to operate with newly
updated rmware.
4. S.M.A.R.T.
Provides information on the hard drive S.M.A.R.T installed in the disk array device.

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10. Questions & Answers
Unstable system after connecting iR2022S
Q1.
A:
Q2.
A:
After installing iR2022S, we are unable to start the computer or the computer can not locate
iR2022S upon startup.
1. Please check whether the readings on the iR2022S LCD display screen appear normal.
2. Please check whether the SATA Cable connection cables are properly connected to the
computer system and whether SATA drives are functioning normally.
3. If everything is functioning properly but the user still can not start the computer system, then
the problem might be the system incompatibility. If such incompatibility takes place, please
contact our technical support department.
When the iR2022S is in use, the computer system is functioning normally but the iR2022S
access speed is abnormal.
Please rst check whether the iR2022S is in the progress of executing data auto-rebuild.
1. Please examine if the length of the connection cables, SATA cable that connect the drives to
the computer system is too long and whether the specication these cables complies with the
requirements.
2. If both the lengths and specication of the cables are checked out ok, please turn o󰀨 iR2022S
and remove the hard drive from iR2022S. Test the hard drive directly with the computer
system since it might be the bad sectors in the hard drive that are causing the longer than
normal system down time.
5. About Indicates GUI Management Software version

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Hard Drive Failure
What will be the system’s total storage capacity when adding a brand new hard drive?
1. The total storage capacity for iR2022S is determined by the storage capacity of the primary
hard drive installed during the initial usage.
2. The storage capacity will not increase after initial installation even when place a brand new
hard drive with larger storage capacity.
Why does the error message appear when I installed the second hard drive?
The storage capacity of the second hard drive must be larger than the first hard drive.
Otherwise, iR2022S can not rebuild the new hard drive.
Q1.
A:
Q2.
A:
About Auto Rebuilding Function
What will happen if we turn o󰀨 the computer’s power while iR2022S is still executing data auto
rebuilding?
If the power is out of the auto rebuilding process, the controller will remember when completion
percentage of the auto rebuilding process and resume the rebuilding process when the power is
back on.
Is it possible to lose any part of the data during the data auto rebuilding?
The data auto rebuilding function will copy data from one sector to another sector. Technically
speaking, the data will not be lost during the auto rebuilding process. However, if the original
hard drive is detected with bad sectors during the rebuilding process, iR2022S will make
hypothetical duplication instead of treat the bad sectors as hard drive failure. Therefore, the data
stored in the bad sectors could potentially be lost during rebuilding.
Q1.
A:
Q2.
A:

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1. 產品外觀及包裝內容
關於這份手冊
感謝您使用 RAIDON 的產品。本手冊將介紹 InTANK iR2022S 產品。在您開始使用 iR2022S 系列產
品前，建議您先閱讀過本手冊。手冊裡的資訊在出版前雖已被詳細確認，實際產品規格仍將以出貨時
為準；任何產品規格或相關資訊更新請您直接到 www.raidon.com.tw 網站查詢，本公司將不另行通知。
若您想獲得 RAIDON 最新產品訊息、使用手冊、韌體或對 RAIDON 產品有任何疑問，請您聯絡當地
供應商或到 www.raidon.com.tw 取得相關訊息。
本手冊相關產品內容歸銳銨科技股份有限公司版權所有
打開包裝外盒後，包裝內容應包含下列組件：
iR2022S
iR2022S 產品本體 x1( 內含抽取盒 x2)
SATA 線x1
快速安裝導引 x1
螺絲及鑰匙
» InTANK iR2022S 產品使用說明
正面與背面示意圖
1. 液晶顯示面板
2. 選擇鍵 (UP/DOWN)
3. 取消鍵 (ESC)
4. 確認鍵 (Enter)
5. 靜音按鈕 (MUTE)
1. 風扇
2. 風扇連接埠
3. R232 連接埠
4. SATA 15Pin 電源輸入埠
5. SATA 7Pin 資料連接埠
6. 電源 /故障顯示燈
7. 硬碟托盤把手
8. 硬碟卡榫按鈕
9. 硬碟讀寫燈
• 請確認相關配件與產品本身是否有受損或配件缺少，若有任何疑問請與本產品供應商聯絡。
• 請前往官網 (www.raidon.com.tw) 下載驅動程式以及其餘相關資源。

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燈號一覽表 ：
狀態 電源 /故障顯示燈
硬碟讀寫燈
蜂鳴器
TRAY 1 TRAY 2
無硬碟 紫燈恆亮 紅燈恆亮 鳴叫
待機 藍燈恆亮 藍燈恆亮 紅燈恆亮 N/A
資料存取 藍燈恆亮 紫燈閃爍 紅燈恆亮 N/A
HDD 1 故障 紫燈恆亮 紅燈恆亮 鳴叫
HDD 2 故障 紫燈恆亮 藍燈恆亮 紅燈恆亮 鳴叫
備份 藍燈恆亮 藍燈恆亮 紅燈閃爍 N/A
風扇故障 紫燈恆亮 藍燈恆亮 紅燈恆亮 鳴叫
溫度過高 (≥50°C) 紫燈恆亮 藍燈恆亮 紅燈恆亮 鳴叫
2. 環境需求
工作溫度 : 5 ～35 ℃(41 ～95 ℉)
儲存溫度 :-10 ~ 70 oC (14 ~ 158 oF)
工作電壓 : 5V DC
3. 硬體需求與注意事項
1. 電腦或伺服器具備 SATA I、SATA II 或SATA III 介面。
2. 具備 SATA I、SATA II 或SATA III 介面的硬碟。
3. 本系統允許使用不同廠牌的硬碟。但如果要獲得更好的效能，我們強烈建議使用相同廠牌型號的硬碟。
4. 第一次使用本產品進行設定時，資料會被全數清除。請於硬碟置入前，確認硬碟已備份，避免資料
遺失。
5. 安裝硬碟前請先確認所使用的硬碟並無壞軌或是其他問題，以免導致系統損毀或資料遺失。
6. 硬碟格式化後的可使用儲存容量會小於硬碟標示的容量。
7. 強烈建議除了使用 iR2022S 系列的資料儲存功能外，請針對重要資料備份到另一個儲存裝置上或
遠端備份，雙重備援您重要的資料。若您儲存在 iR2022S 系列的資料損毀或遺失，RAIDON 將不
負任何的責任。

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1. 請使用配件內附的鑰匙解鎖硬碟托盤鎖，按下硬碟卡榫按鍵，即可抽出硬碟抽取盒。
4. 硬體安裝
請參照以下步驟完成硬體安裝
SATA
SATA
SATA連接線
內接主機殼示意圖
1
2
iR2022S
iR2022S
SATA 電源線
※ Note :
1. RS232 埠：提供工控系統或是工業電腦透過 RS232 監控硬碟狀態。
2. 我們不建議使用者在未經授權的情況下自行拆卸系統。如未經授權自行拆卸所導致的損毀將不在保固之列 。
3. 為了防止系統發生問題，請確保系統的電源供應是穩定且獨立的。
4. RS232 連接埠 : 提供工控產業或 IPC 產業透過 RS232 進行硬體狀態偵測，如有需要可向銳銨銷售 /客服人員 supporting@raidon.
com.tw 索取相關資料。
Lock Unlock Press
2. 安裝 2.5 吋硬碟，請使用 4 顆零
件包內附的小顆螺絲加以固定。
3. 硬碟安裝完成後請將抽取盒平移放入主機內並關上把手。
4. 將產品安裝於電腦機殼上的 CD-ROM 位置，並使用配件包裡的螺絲固定，並連接 SATA 連接線與
SATA 電源線。
5. 硬體安裝完成。一旦開啟電腦，您的作業系統會自動辨識所裝置好的硬碟。如果您的硬碟是必須被
格式化的，請依照電腦的作業系統進行硬碟格式化步驟。當完成硬碟格式化後，硬碟便可以進行資
料讀寫。

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5. 電腦設定
當iR2022S 的硬體安裝完成，即可準備進行開機動作。
硬體安裝完成後，將 BIOS 的硬碟偵測設定為自動，iR2022S 將會被視為如同一顆硬碟一般。當電腦
開機後，系統會顯示下列偵測訊息 :
1. 安裝在 iR2022S 中的硬碟能夠被 Windows 的裝置管理員偵測到。
2. 使用 iR2022S 前，使用者可以透過磁碟管理選擇硬碟的格式。
到此完成整個安裝程序。使用者可以如同存取一般硬碟般的使用 iR2022S。如果使用上仍有問題，請
參閱附件的 Q&A。

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6. LCD 顯示的各種訊息
2. 溫度過高 (≥50°C)
Pri HDD : OK
Sec HDD : READY T
3. 風扇故障
Pri HDD : OK F
Sec HDD : READY
1. 開機與正常待機狀態
Pri HDD : OK
Sec HDD : READY
Pri HDD : OFF
Sec HDD : OFF
5. HDD2 損毀或未安裝而 HDD1 仍然可正常存取
4. HDD1 損毀而 HDD2 仍然正常存在
Pri HDD : OK
Sec HDD : OFF
RAIDON RAIDbox3
vxxxxxx.x
7. 前面板操作
循序選擇項目
跳回上一層 或是 取消
進入下一層 或是 確認

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具備硬碟熱抽拔與自動資料重建功能。
離線備份。當資料儲存在 iR2022S 後，使用者可以移除其中一顆硬碟當作資料備份碟，確保相關資料
例如作業系統檔案、加密文件、較少存取的檔案甚至影音檔案的安全。使用者可以定期的將硬碟放回
iR2022S 執行自動資料重建，確保系統不會被病毒攻擊或是減少兩顆硬碟同時損毀的風險。
當iR2022S 中的其中一顆硬碟損毀，系統會透過 LCD 顯示幕與監控軟體發出警示。使用者可以在系
統仍在運作下，無需關掉機機器即可將損毀的硬碟取出。一但替換損毀硬碟後，iR2022S 即會在不影
響系統運作的情況下自動開始進行資料重建，使用者也無需對 iR2022S 下任何指令。
當iR2022S 偵測到硬碟遺失或是損毀，蜂鳴器會啟動，LCD 螢幕會顯示以下訊息 :
當移除損毀的硬碟並替換一顆新硬碟後，如果新硬碟有正確安裝，LCD 螢幕會顯示以下訊息 :
安裝新硬碟後幾秒鐘，LCD 螢幕會顯示資料重建的進度 :
當資料重建完成後，LCD 螢幕會顯示以下訊息 :
8. 資料重建功能說明
Pri HDD : OK
Sec HDD : READY
Pri HDD : OFF
Sec HDD : OFF
Pri HDD : OK
Sec HDD : Insert
Pri HDD :Insert
Sec HDD : OK
Backup
Pri →Sec 32%
Pri HDD : OK
Sec HDD : OFF

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使用者可以從網站下載來安裝 GUI 軟體，藉此監控產品的狀態。
1. 系統狀態
GUI 會自動偵測 iR2022S 並且顯示相關資訊
9. GUI 功能說明與韌體更新
2. 排程備份
使用者可以透過此 GUI 進行排程備份。點選備份的週期再點選 "Setting" 即可完成設定。