Raidon SAFETank Series User manual

GR5640
SafeTANK
User Manual

» SafeTANK GR5640 User Manual ...............................1
1. Environmental Requirements ....................................................................................1
2. Package Contents and Product Views ......................................................................1
3. Hardware Requirements and Precautions ................................................................3
4. Hardware Installation Procedure ...............................................................................4
5. Description of Front Panel Operation and LCD Information......................................5
6. Support DisplayPort ..................................................................................................16
7. Support USB Power Delivery (GR5640-SB31+/GR5640-SBA31+) ..........................16
8. Replacement of Malfunctioning Drive and Data Rebuild Instructions...............17
9. System Temperature Overheat and Fan Failure Management..............................17
10. Install The Operation System Into This Device.......................................................18
11. Frequently Asked Questions....................................................................................23
» SafeTANK GR5640 產品使用說明...................... 24
1. 環境需求 ....................................................................................................................24
2. 產品外觀及包裝內容 ..................................................................................................24
3. 硬體需求與注意事項 ..................................................................................................26
4. 硬體安裝 ....................................................................................................................27
5. 前面板操作及 LCD 訊息說明 .....................................................................................28
6. 支援 Display 埠..........................................................................................................39
7. 支援 USB Power Delivery (GR5640-SB31+/GR5640-SBA31+)................................39
8. 故障硬碟更換步驟及資料重建功能說明 .....................................................................40
9. 系統過熱與風扇故障狀況排除....................................................................................40
10. 外接磁碟安裝作業系統.............................................................................................41
11. 常見問題 ..................................................................................................................46
GR5640 User Manual
V1.0

GR5640 User Manual
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2. Package Contents and Product Views
Introduction
Open the package and you shall nd the following parts：
» SafeTANK GR5640 User Manual
Thank you for choosing the RAIDON product. This manual will familiarize you with the RAIDON
GR5640 product. We recommend reading through this manual before using the RAIDON GR5640
product. The information provided in this manual was checked before publication, but the actual product
specications may have changed before shipping; Latest product specications and updates can be
found at www.RAIDON.com.tw. No separate notications will be provided by our company. If you would
like to receive the latest RAIDON product information, manuals, and rmware, or have any questions
regarding RAIDON products, please contact your local supplier or visit www.RAIDON.com.tw for more
information.
All product-related content in this manual are copyrighted by RAIDON TECHNOLOGY, INC.
• Please check the product and accessories for any defect or missing parts. If you have any questions,
please contact your product supplier.
• Please visit the official website - Download page (https://www.RAIDON.com.tw/RAIDON2016/
download.php) to download drivers and other related resources.
1. Environmental Requirements
Operating Temperature: 0 ～40 ℃(32 ～104 ℉)
Storage Temperature : -20 ～47℃(-4 ～116 ℉)
Line Voltage : 100 ～240V AC
GR5640-SBA31+ product x 1
(with removable drive tray enclosed x 4)
GR5640-SB31+ product x 1
(with removable drive tray enclosed x 4)
GR5640-SB31A product x 1
(with removable drive tray enclosed x 4)
USB 3.2 C to C cable x1 USB 3.2 C to C cable x1 ――
USB 3.2 C to A cable x1 ――USB 3.2 C to A cable x1
e-SATA Cable x 1 e-SATA Cable x 1 e-SATA Cable x 1
Power Cable x1 Power Cable x1 Power Cable x1
Quick Installation Guide x1 Quick Installation Guide x1 Quick Installation Guide x1
Screws & Ejector pins Screws & Ejector pins Screws & Ejector pins

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Product View
Front View
Rear View
High
Low
RS
A. HDD access light
B. HDD enclosure handle
C. HDD tray key lock
D. LCM display
E. System status light
F. Power status light
G. UP button
H. DOWN button
I. ENTER button
J. ESC button
K. Fan
L. Mute button
M. Display port
N. e-SATA port
O. USB 3.1 port
P. Power main switch
Q. Power socket
R. Fan speed switch
S. Anti-theft lock

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LED Indicators :
3. Hardware Requirements and Precautions
1. When connected to the computer system, it’s prohibited to remove, insert or swap the hard drive
while data transfer is being performed.
2. It’s prohibited to change the positioning of the drives once the initial installation has been
completed as the changes made to the drive positions may destroy the RAID formation.
3. The product needs to be restarted after adding or changing the RAID mode, and the update is
guaranteed to be the new RAID mode.
4. When the Notebook which support USB PD function is only connected to GR5640-SB31+/
GR5640-SBA31+, GR5640-SB31+/GR5640-SBA31+ can provide up to 24W (12V/2A) power
supply, but if then connected to other power supply such like the original Notebook power supply,
Notebook will automatically judge which one will be the main power source, usually the one
which can provide more Wattage will be. At this time, GR5640-SB31+/GR5640-SBA31+ may
be interrupted and re-identied by the Notebook. Therefore, before connecting to other power
supplies, please make sure that there are no data accessed between Notebook and GR5640-
SB31+/GR5640-SBA31+t.
5. GR5640-SB31+/GR5640-SBA31+ can only provide 24W at most, which is different from the
original Notebook power supply. It mainly to extend the Notebook's usage time. Take Macbook
Pro 13" as an example, the original power supply is 60W, assuming it take 2 hours for it to
fully charge the battery , use GR5640-SB31+/GR5640-SBA31+ might need three times time.
Therefore, if user need to use Notebook for a long time, it is recommended to connect the original
power supply rst before connect GR5640-SB31+/GR5640-SBA31+.
6. Whenever turning o󰀨 or unplugging the GR5640-SBA31 from your computer system becomes
necessary, always remember to safely remove it from your operating system rst.
7. It is highly recommended for users to back up important data contained within the GR5640-
SBA31 unit on a regular basis or whenever the user feels necessary to a remote or a separate
storage device. RAIDON will not be responsible for any lost of data caused during the use of the
unit or the recovery of the data lost.
Status Power status light System status light
HDD LED Buzzer
RAID JBOD RAID JBOD
No HDD Blue light always on — — — — — —
Access Blue light always on — — Blue light ashing — —
Disk Idle Blue light always on — — Blue light always on — —
Rebuilding -
Source Blue light always on — — Blue light ashing — — — —
Rebuilding -
Target Blue light always on — — Purple light ashing — — — —
Fan Failed Blue light always on Red light always on Blue light always on YES
Over Temp Blue light always on Red light always on Blue light always on YES

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4. Hardware Installation Procedure
Please follow the instructions below to complete the hardware installation.
1. Place the system on a stable surface. Ensure that it is well ventilated without blockage to the vent
and kept away from areas near water and damage prone areas.
2. Use the key included in the kit to insert the key hole and turn 90 degrees to the left, then gently
press the locking extractor latch to open it and remove the hard drive.
4. When the hard drive installation has been completed, insert the hard drive tray into the system
horizontally and secure the latch into place.
5. Connect the AC power cable to the GR5640 and then plug the AC power to the wall socket.
Boot-up the unit.
6. Set the storage mode using the LCD and buttons on the front (please refer to section 5 for
front panel and LCD information).
7. Connect the cable to the PC and the GR5640 port.
8. After boot-up, your operating system will automatically detect the storage capacity of your hard
drives. Please follow the operating system instructions to configure and format your drives.
The formatted drives can be congured for the RAID setup.
Note: Please avoid using hard disk drives from di󰀨erent manufacturers or di󰀨erent
models from the same manufacturer as this may impact system performance.
Lock Unlock Press
3. For 3.5" HDD/SSD, please secure it by use six the larger screws included in the accessory kit.
For 2.5" HDD/SSD, please secure it by use four the smaller screws included in the accessory kit.

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5. Description of Front Panel Operation and LCD Information
Front Panel Operation:
• Users can set the RAID mode using the LCM and buttons on the front. The default is JBOD mode.
With the “Quick Setup” feature, users can quickly change other RAID modes.
• Please refer to LCD Information as below for other setting:
Level 0 Level 1 Level 2 Level 3 Level 4
External 4BAY
HARDWARE
RAID
Quick Setup Create One RAID RAID 0/ RAID 5 Select Disk
Delete All RAID
Disk Manager Identify Disk
Disk 1 Check Disk LED
Disk 2 Check Disk LED
Disk 3 Check Disk LED
Disk 4 Check Disk LED
Show Disk Info < Disk Info >
RAID Manager
Identify RAID Select RAID
Create RAID RAID 0 / RAID 5 Select Disk
Delete RAID Select RAID
RAID Info ― ―
Change RAID Pwd < Password > for RAID Setup
Rebuilding Priority Highest/High/Medium/Low/Lowest
System Manager
System Info Firmware Version
Changhe Password < Password > for System Info
Logout From Menu < Y or N >
Alarm Control Mute the Buzzer
Hardware Monitor
Voltage Monitor < 3.3V / 5V / 12V >
Temp. Monitor < Temp. >
Fan Monitor < Fan Speed /
Fan Level >
Enter: Enter to next level or Conrm
Esc: Back to next level or Cancel
Up / Down : Select Items

EXTERNAL 4 BAY
HARDWARE RAID
═ ═ Main Menu ═ ═
Quick Setup
═ ═ Main Menu ═ ═
Disk Manager
═ ═ Main Menu ═ ═
RAID Manager
═ ═ Main Menu ═ ═
System Manager
Level 0 Level 1
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The following is the display status set for the rst time:
P7~8
P9
P10~12
P13~15

Quick Setup :
Delete All RAID
═ ═ Main Menu ═ ═
Quick Setup
Level 1
Quick Setup :
Create One RAID
Quick Setup :
Delete All RAID
Level 2
Select Level :
RAID 0
Enter Password :
_
Enter Password :
_
Are You Sure?
Enter :Yes Esc : No
Select Level :
RAID 5
Level 2
Quick Setup :
Create One RAID
Level 3 Level 4
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Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new
data into it. RAIDON will not be held liable for the damage or loss of data you stored on the storage.
• If you did not set password before, please
press "ENTER" to go to next step.

Level 1 Level 2
Disk Manager :
Identify Disk
Disk Manager :
Show Disk Info
═ ═ Main Menu ═ ═
Disk Manager
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Disk Manager :
Show Disk Info
Select Disk :
Disk 1/2/3/4
Disk Manager :
Identify Disk
Disk Manager :
Disk 1
Disk 2
Disk Manager :
Disk Manager :
Check Disk LED
Model :
Level 2 Level 3 Level 4
Disk 3
Disk Manager :
Disk 4
Disk Manager :
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Level 1
═ ═ Main Menu ═ ═
RAID Manager
RAID Manager :
Identify RAID
RAID Manager :
Create RAID
RAID Manager :
Delete RAID
RAID Manager :
RAID Info
RAID Manager :
Change RAID Pwd.
RAID Manager :
Rebuilding Priority
Level 2
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RAID Manager :
Identify RAID
RAID Manager :
Select RAID
Select RAID :
RAID Set x
Select RAID :
Select Disk :
Select RAID : Information
Select RAID :
RAID Manager :
Create RAID
RAID Manager :
RAID 0
RAID Manager :
RAID 5
RAID Manager :
Delete RAID
RAID Manager :
RAID Information
RAID Manager :
Change RAID Pwd < Password >
for RAID Setup
Level 2 Level 3 Level 4
Are You Sure?
Enter :Yes Esc : No
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ENTER : Enter to next level or Conrm
ESC : Back to next level or Cancel
UP : Select HDD/SSD
DOWN : Cancel the select HDD/SSD
Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new
data into it. RAIDON will not be held liable for the damage or loss of data you stored on the storage.

RAID Manager :
Rebuilding Priority
Level 2 Level 3
Select Priority :
Medium Level
Select Priority :
Low Level
Select Priority :
Lowest Level
Select Priority :
Highest Level
Select Priority :
High Level
Level 4
Select RAID :
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Level 1 Level 2
System Manager :
System Info.
System Manager :
Changhe Password
System Manager :
Logout From Menu
System Manager :
Alarm Control
System Manager :
Hardware Monitor
═ ═ Main Menu ═ ═
System Manager
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System Manager :
System Info. Firmware Version
Are You Sure?
Enter : Yes Esc : No
Mute The Buzzer?
Enter : Yes Esc : No
System Manager :
Changhe Password
System Manager :
Logout From Menu
System Manager :
Alarm Control
for System Info
Level 3 Level 4
< Password >
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Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new
data into it. RAIDON will not be held liable for the damage or loss of data you stored on the storage.

System Manager :
Hardware Monitor
Hardware Monitor
Voltage Monitor
Hardware Monitor
Temp. Monitor
Hardware Monitor
FAN Monitor
3.3V/5V/12V Voltage:
xxxxV
Level 3 Level 4 Level 5
Temperature:
xx degrees
FAN Speed:
xxxx RPM
FAN Level:
LEVEL x
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6. Support DisplayPort
1. The GR5640 o󰀨ers a DisplayPort support DP1.1a, provides up to 4K@30Hz resolution , and is
compatible with monitor and cables with DisplayPort.
2. By using third-party's DisplayPort adapter, it can be connected to the monitor with Mini
DisplayPort interface.
3. By using third-party's active DisplayPort adapter, it can be connected to the monitor with VGA,
DVI and HDMI interface.
1. USB Power Delivery (USB-PD) introduces charging technology and unified cable standards.
GR5640-SB31+/GR5640-SBA31+ supports USB-PD. Use USB C to C cable, it can provide up to
24W (5V/3A (15W), 9V/2A (18W), 12V/2A (24W)) power charging to the host.
2. If the connected host is a notebook that supports USB-PD (5V/9V/12V) charging, it will remain
charging after the notebook is powered off or restarted while the GR5640-SB31+/GR5640-
SBA31+ is still power on.
3. If the GR5640-SB31+/GR5640-SBA31+ cannot be recognized after the notebook restarted, please
reconnect the USB C to C cable or restart the GR5640-SB31+/GR5640-SBA31+.
7. Support USB Power Delivery (GR5640-SB31+/GR5640-SBA31+)
★Notebook will need to support 5V/9V/12V charge.
GR5640-SB31+/GR5640-SBA31+
Notebook
4K
More Pixels
(4K@30Hz)
Smart Charge
(24W)
★For DisplayPort (PD 1.1a) and USB Power Delivery (PD) functions,It needs to be used with a USB Type-C to C cable,
and the host must support these functions.

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8. Replacement of Malfunctioning Drive and Data Rebuild Instructions
9. System Temperature Overheat and Fan Failure Management
1. Remove the drive tray containing the malfunctioned hard drive and disassemble the hard drive
from drive tray.
2. Mount the new hard drive onto the tray and insert it back to the empty drive position of the
GR5640, then push the latch into place making sure it is secured and locked.
3. In RAID 5 mode, when you turn the system on, the hard drive status indicator of the replacement
drive will interchangeably blink red and purple to inform that the data is being rebuilt to the
replacement drive. During data rebuild, you may operate the GR5640 as normal. When the
indicator stops, the data rebuild process has been completed.
If the alarm indicator has lit up red and the audio alarm sounds, this could mean that either a
system fan has stopped operating entirely or the system temperature has exceeded over the default
temperature of 55°C. When this occurs, you may press the mute button at the rear of the system to
shut o󰀨 the audio alarm and power o󰀨 the system immediately if in the allowed operational state to let
the system cool. Check and see if the overall operation environment is well ventilated and make sure
there are no blockages to the enclosed fan and then re-power on the system to continue use. If the
problem persists, please turn o󰀨 the system and contact your supplier or the RAIDON tech support
for further assistance.
When a front hard drive indicator has lit up red and the audio alarm sounds, this could mean the
indicated hard drive may be malfunctioning. If this occurs, you may press the mute button at the
rear of the system to shut o󰀨 the audio alarm and power o󰀨 the system immediately if in the allowed
operational state, and then re-power on the system to double check and see if in fact the indicated
hard drive has malfunctioned. If the problem persists, please turn off the system and follow the
directions below :

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10. Install The Operation System Into This Device
1. Need to have network online capabilities. If a wireless network is available, you can choose it
from the Wi-Fi menu in the menu bar. This menu is also available in macOS Recovery.
2. Turn on your Mac and immediately press and hold Command ( ⌘)-R. Continue holding until you
see the Apple logo or a spinning globe. Startup is complete when you see the utilities window:
3. If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window,
then click Continue. You probably don't need to erase, unless you're selling or giving away your
Mac or have an issue that requires you to erase.
Install macOS (Use macOS Mojave 10.14 for example)