Ratio Electric HOME BOX PLUS User manual

Manual
HOME BOX PLUS
EV CHARGING STATION + ENERGY METER

IMPORTANT SAFETY INSTRUCTION
S3
SAFETY INFORMATIO
N4
INSTALLATION 5
OPERATION 7
FRONT PANEL DISPLAY 7
OPTION
S8
SPECIFICATION
S9
MAINTENANCE 9
FCC INFORMATIO
N1
0
WARRANTY INFORMATION 11
CONTACT / CUSTOMER SUPPORT 12
2
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS 3
SAFETY IFORMATION 4
INSTALLATION 5
SETUP MENU 7
1 PHASE CHARGE STATION 10
3 PHASE CHARGE STATION 11
SPECIFICATIONS 13
MAINTENANCE 13
FCC INFORMATION 14
WARRANTY INFORMATION 15
CONTENTS

IMPORTANT SAFETY INSTRUCTIONS3
SAFETY INFORMATION4
INSTALLATION 5
OPERATION 7
FRONT PANEL DISPLAY 7
OPTIONS8
SPECIFICATIONS9
MAINTENANCE 9
FCC INFORMATION10
WARRANTY INFORMATION 11
CONTACT / CUSTOMER SUPPORT 12
2
CONTENTS
3
Carefully read these instructions and the charging instructions in your vehicle
owner’s handbook before charging your electrical vehicle.
Take special note of all information marked with the following symbols:
IMPORTANT SAFETY INSTRUCTIONS
Caution: This symbol means be careful. You are capable of
doing something that might result in damage to equipment.
Warning: This symbol means danger. You are in a situation
that could cause bodily injury. Before you work on any electrical
equipment, be aware of the hazards involved with electrical
circuitry and standard practices for preventing accidents.
Note:This means pay particular attention. Notes contain helpful suggestions
Safety Guidelines
Use this Home Box to charge electric vehicles equipped with a
conductive charge port only. See the vehicle’s owner’s handbook to
determine if the vehicle is equipped with a conductive charge port.
Make certain the Home Box’s supply cable is positioned so it will not be
stepped on, tripped over, or otherwise subjected to damage or stress.
There are no user serviceable parts inside. Refer to the Customer
Support section in this manual for service information. Do not attempt to
repair or service the Home Box yourself.
Do not operate your Home Box if it or the supply cable or housing is
visibly damaged. Switch off the MCB in the electrical cabinet and contact
your Service Representative for service immediately. Refer to the
Customer Support section in the manual for information on the Service
Representative in your area.
HOME BOX PLUS / Version: EV045

SAFETY INFORMATION
Warning: When using electric products, basic precautions should
always be followed, including the following:
Read all the safety warnings and instructions before using the product.
Failure to follow the warnings and the instructions may result in electric
shock, fire and / or serious injury.
This device should be supervised when used around children.
Do not put fingers into the electric vehicle connector.
Do not use this product if the flexible power cord or EV cable are frayed,
have broken insulation, or any other signs of damage.
Do not use this product if the enclosure or the EV connector are broken,
cracked, open, or show any other indication of damage
Warning:If, at any time, you think the equipment is unsafe, switch off
the MCB in your electrical cabinet and immediately contact Customer
Support for service. Do not use your Home Box until the problem is
identified and corrected.
Caution: Children should not be allowed to use this Home Box. Do not
allow children to play in or around the Home Box. Close supervision of
children is necessary when the Home Box is used.
Caution: Do not open the enclosure.
Note: This Home Box is designed according the IEC61851 Mode 3 standard.
Note: This product must be grounded/protective earthed. If it should
malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This
product is equipped with a cord having an equipment grounding
conductor and a grounding plug.
Warning: Improper connection of the equipment-grounding conductor is
able to result in a risk of electric shock. Check with a qualified electrician
or serviceman if you are in doubt as to whether the product is properly
grounded.
4
5
INSTALLATION
1. The installation must be done by a qualified and licenced electrician
according the local legislation.
2. The electrical installation must be free of power during the entire
installation period.
3. Since this Charging Unit uses circuits that reference to ground, no
Megging must be done after connecting to power.
4. Wiring and protection:
VersionWiring *Mains Circuit Breaker
(MCB)
Residual Current Device
(RCD)
16A / 1 Phase3G2,50mm230mA, Type A
16A / 3 Phase5G2,50mm230mA, Type
32A / 1 Phase3G6,00mm230mA, Type A
32A / 3 Phase5G6,00mm2
*For cable length upto 25m
PLEASE NOTE: All charges include an AC (> 30mA) and
DC (> 6mA) residual-current-detection.
Always place a type A RCD and the MCB (or
combination unit) in the electrical cabinet.
5. Open bottom cover of the Charge Station
(5 screws – see picture). Carefully brake out
required cable opening for incoming power cable
and charge cable.
power cable from the back. Use supplied M25
6. Use 4 wood screws M4,5x35mm to mount Charging Station on the wall.
The Charging Station should be installed between 0,80m and 1,20m from
bottom to the ground.
HOME BOX PLUS / Version: EV045

SAFETY INFORMATION
Warning: When using electric products, basic precautions should
always be followed, including the following:
Read all the safety warnings and instructions before using the product.
Failure to follow the warnings and the instructions may result in electric
shock, fire and / or serious injury.
This device should be supervised when used around children.
Do not put fingers into the electric vehicle connector.
Do not use this product if the flexible power cord or EV cable are frayed,
have broken insulation, or any other signs of damage.
Do not use this product if the enclosure or the EV connector are broken,
cracked, open, or show any other indication of damage
Warning:If, at any time, you think the equipment is unsafe, switch off
the MCB in your electrical cabinet and immediately contact Customer
Support for service. Do not use your Home Box until the problem is
identified and corrected.
Caution: Children should not be allowed to use this Home Box. Do not
allow children to play in or around the Home Box. Close supervision of
children is necessary when the Home Box is used.
Caution: Do not open the enclosure.
Note: This Home Box is designed according the IEC61851 Mode 3 standard.
Note: This product must be grounded/protective earthed. If it should
malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This
product is equipped with a cord having an equipment grounding
conductor and a grounding plug.
Warning: Improper connection of the equipment-grounding conductor is
able to result in a risk of electric shock. Check with a qualified electrician
or serviceman if you are in doubt as to whether the product is properly
grounded.
4
5
INSTALLATION
1. The installation must be done by a qualified and licenced electrician
according the local legislation.
2. The electrical installation must be free of power during the entire
installation period.
3. Since this Charging Unit uses circuits that reference to ground, no
Megging must be done after connecting to power.
4. Wiring and protection:
VersionWiring *Mains Circuit Breaker
(MCB)
Residual Current Device
(RCD)
16A / 1 Phase3G2,50mm230mA, Type A
16A / 3 Phase5G2,50mm230mA, Type
32A / 1 Phase3G6,00mm230mA, Type A
32A / 3 Phase5G6,00mm2
*For cable length upto 25m
PLEASE NOTE: All charges include an AC (> 30mA) and
DC (> 6mA) residual-current-detection.
Always place a type A RCD and the MCB (or
combination unit) in the electrical cabinet.
5. Open bottom cover of the Charge Station
(5 screws – see picture). Carefully brake out
required cable opening for incoming power cable
and charge cable.
power cable from the back. Use supplied M25
6. Use 4 wood screws M4,5x35mm to mount Charging Station on the wall.
The Charging Station should be installed between 0,80m and 1,20m from
bottom to the ground.
HOME BOX PLUS / Version: EV045

6
7. Connect in-coming power to the left
terminal block.
Single Phase :
L1=Brown
N= Blue
Earth= Green/Yellow
3 Phase
L1=Brown
L2=Black
L3=Grey
N=Blue
Earth=Green/Yellow
8. Close bottom cover and carefully slide metallized cover over the Charge Station.
IMPORTANT: OUTLET VERSION - before closing outlet cover,
be sure the outlet is unlocked!

6
7. Connect in-coming power to the left
terminal block.
Single Phase :
L1=Brown
N= Blue
Earth= Green/Yellow
3 Phase
L1=Brown
L2=Black
L3=Grey
N=Blue
Earth=Green/Yellow
8. Close bottom cover and carefully slide metallized cover over the Charge Station.
IMPORTANT: OUTLET VERSION - before closing outlet cover,
be sure the outlet is unlocked!
7
5
INSTALLATION
1. The installation must be done by a qualified and licenced electrician
according the local legislation.
2. The electrical installation must be free of power during the entire
installation period.
3. Since this Charging Unit uses circuits that reference to ground, no
Megging must be done after connecting to power.
4. Wiring and protection:
VersionWiring *Mains Circuit Breaker
(MCB)
Residual Current Device
(RCD)
16A / 1 Phase3G2,50mm230mA, Type A
16A / 3 Phase5G2,50mm230mA, Type
32A / 1 Phase3G6,00mm230mA, Type A
32A / 3 Phase5G6,00mm2
*For cable length upto 25m
PLEASE NOTE: All charges include an AC (> 30mA) and
DC (> 6mA) residual-current-detection.
Always place a type A RCD and the MCB (or
combination unit) in the electrical cabinet.
5. Open bottom cover of the Charge Station
(5 screws – see picture). Carefully brake out
required cable opening for incoming power cable
and charge cable.
power cable from the back. Use supplied M25
6. Use 4 wood screws M4,5x35mm to mount Charging Station on the wall.
The Charging Station should be installed between 0,80m and 1,20m from
bottom to the ground.
HOME BOX PLUS / Version: EV045
SETUP MENU
To enter the setup menu, keep the middle button pressed for 10 seconds.
Ratio ELECTRIC
www.ratio.nl
In the menu you can choose between SETUP:
1. CHG MODE
2. I-MIN
3. I-MAX
4. READOUT -> ERR MEMORY
5. I-CAL -> CALIBRATION
You can use the left or right arrow button to switch between the settings.
Conrm your choice always with the middle button.
1. SETUP CHG MODE
SETUP
<-CHG MODE ->
In the setup CHG MODE you can choose between:
SETUP CHG MODE
<-FIXED 16 ->
SETUP CHG MODE
<-FIXED 32 ->
SETUP CHG MODE
<-MANUAL ->

8
6
7. Connect in-coming power to the left
terminal block.
Single Phase :
L1=Brown
N= Blue
Earth= Green/Yellow
3 Phase
L1=Brown
L2=Black
L3=Grey
N=Blue
Earth=Green/Yellow
8. Close bottom cover and carefully slide metallized cover over the Charge Station.
IMPORTANT: OUTLET VERSION - before closing outlet cover,
be sure the outlet is unlocked!
FIXED 16
with this option you can set the charging current to 16A
FIXED 32
with this option you can set the charging current to 32A
MANUAL
you can adjust the charging current between 6A and
32A
SMART
not activated yet
You can change the setup by pressing the left or right arrow button.
After your choice has been made conrm by pressing the middle button.
2. SETUP I-MIN
SETUP
<-I-MIN ->
Here you can set the minimum charging current.
You can choose between 6A and 31A with steps of 2A.
To make your choice please use the left or right arrow
button. To conrm press the middle button.

9
5
INSTALLATION
1. The installation must be done by a qualified and licenced electrician
according the local legislation.
2. The electrical installation must be free of power during the entire
installation period.
3. Since this Charging Unit uses circuits that reference to ground, no
Megging must be done after connecting to power.
4. Wiring and protection:
VersionWiring *Mains Circuit Breaker
(MCB)
Residual Current Device
(RCD)
16A / 1 Phase3G2,50mm230mA, Type A
16A / 3 Phase5G2,50mm230mA, Type
32A / 1 Phase3G6,00mm230mA, Type A
32A / 3 Phase5G6,00mm2
*For cable length upto 25m
PLEASE NOTE: All charges include an AC (> 30mA) and
DC (> 6mA) residual-current-detection.
Always place a type A RCD and the MCB (or
combination unit) in the electrical cabinet.
5. Open bottom cover of the Charge Station
(5 screws – see picture). Carefully brake out
required cable opening for incoming power cable
and charge cable.
power cable from the back. Use supplied M25
6. Use 4 wood screws M4,5x35mm to mount Charging Station on the wall.
The Charging Station should be installed between 0,80m and 1,20m from
bottom to the ground.
HOME BOX PLUS / Version: EV045
3. SETUP I-MAX
SETUP
<-I-MAX ->
Here you can set the maximum charging current.
You can choose between 7A and 32A with steps of 2A.
To make your choice please use the left or right arrow
button. To conrm press the middle button.
4. READOUT -> ERR MEMORY
SETUP
<-ERR MEMORY ->
Conrm with the middle button to enter the error memory
screen. You can see max. 10 error codes.
With the left and right arrow buttons you can scroll to the
last code. To return into the setup menu please press the
middle button. In case of error message please contact
Ratio Electric for support.
5. I-CAL -> CALIBRATION
SETUP
<-I-CAL ->
The calibration has already been done.
It is possible to calibrate the charger only once.

10
6
7. Connect in-coming power to the left
terminal block.
Single Phase :
L1=Brown
N= Blue
Earth= Green/Yellow
3 Phase
L1=Brown
L2=Black
L3=Grey
N=Blue
Earth=Green/Yellow
8. Close bottom cover and carefully slide metallized cover over the Charge Station.
IMPORTANT: OUTLET VERSION - before closing outlet cover,
be sure the outlet is unlocked!
Ratio ELECTRIC
www.ratio.nl
Press briey the middle button to start. After starting, the charger is always ready
to charge with the previous settings. If you want to change the settings enter the
setup menu (see page 7 SETUP MENU)
READY TO
CHARGE
You can reach the next screen with the right arrow button.
The menu below can be reached with the arrow button from a READY TO
CHARGE screen but also from CHARGING screen.
Here you can nd more information about the consumption:
I: current (A)
U: voltage (V)
P: power (kWh)
Et: total kWh value (cumulatieve, you can’t reset it)
By pressing the middle button, you can see the meter readings of the last 5
sessions.
The values can be deleted by pressing the left
and right arrow buttons at the same time.
With the middle button you can go back to the
previous screen.
CHARGER ERROR
In case of the charger error, you will see the
error screen with the error code. If multiple
errors occur the codes will alternate.
By error message please contact Ratio Electric
for support.
1 PHASE CHARGE STATION
I: A
U: V
P: kWh
Et: kWh
Et (1): kWh
Et (2): kWh
Et (3): kWh
Et (4): kWh
Et (5): kWh
CHARGER
NOT READY
ERRCODE: …….

Ratio ELECTRIC
www.ratio.nl
Press briey the middle button to start. After starting, the charger is always ready
to charge with the previous settings. If you want to change the settings enter the
setup menu (see page 7 SETUP MENU)
READY TO
CHARGE
You can reach the next screen with the left or right arrow button.
The menu’s below can be reached with the arrow button from a READY TO
CHARGE screen but also from CHARGING screen.
Here you can nd more information about the consumption:
I: current (A)
U: voltage (V)
P: power (kWh)
Et: total kWh value
(cumulatieve,
you can’t reset it)
3 PHASE CHARGE STATION
I 1: A
I 2: A
I 3: A
U 1: V
U 2: V
U 3: V
P 1: kWh
P 2: kWh
P 3: kWh
Et: kWh
11
5
INSTALLATION
1. The installation must be done by a qualified and licenced electrician
according the local legislation.
2. The electrical installation must be free of power during the entire
installation period.
3. Since this Charging Unit uses circuits that reference to ground, no
Megging must be done after connecting to power.
4. Wiring and protection:
VersionWiring *Mains Circuit Breaker
(MCB)
Residual Current Device
(RCD)
16A / 1 Phase3G2,50mm230mA, Type A
16A / 3 Phase5G2,50mm230mA, Type
32A / 1 Phase3G6,00mm230mA, Type A
32A / 3 Phase5G6,00mm2
*For cable length upto 25m
PLEASE NOTE: All charges include an AC (> 30mA) and
DC (> 6mA) residual-current-detection.
Always place a type A RCD and the MCB (or
combination unit) in the electrical cabinet.
5. Open bottom cover of the Charge Station
(5 screws – see picture). Carefully brake out
required cable opening for incoming power cable
and charge cable.
power cable from the back. Use supplied M25
6. Use 4 wood screws M4,5x35mm to mount Charging Station on the wall.
The Charging Station should be installed between 0,80m and 1,20m from
bottom to the ground.
HOME BOX PLUS / Version: EV045

13
SPECIFICATIONS
IEC 61851 Mode 3
IEC 62196 Type 1 and type 2
single-phase or 3 phase, 230V-400V, 16 A and 32A
3.7kW, 7.4kW, 11kW, 22kW
400mm x 250mm x 105mm
PC/ABS
4 kg (incl. cable)
IP54, rain-tight
-25°C to +40°C
Charging System
Cable version car connector
Power input
Power output
Dimensions
Housing
Weight
Environment Operating
Temperature
Marking
MAINTENANCE
The Home Box requires no maintenance other than occasional cleaning.
Warning: Switch off your Home Box before cleaning the unit.
Warning To reduce the risk of electrical shock or equipment damage,
be cautious while cleaning the connectors and case.
Clean the Home Box using a soft cloth lightly moistened with mild detergent
solution. Never use any type of abrasive pad, scouring powder, or flammable
solvents such as alcohol or benzene.
HOME BOX PLUS / Version: EV045
IEC 62196 Type 2 Outlet
Outlet version
IEC 62196 Type 2 Outlet
Outlet version
By pressing the middle button, you can see the meter readings of the last 5
sessions.
The values can be deleted by pressing the left
and right arrow buttons at the same time.
With the middle button you can go back to the
previous screen.
CHARGER ERROR
In case of the charger error, you will see the
error screen with the error code. If multiple
errors occur the codes will alternate.
By error massage please contact Ratio Electric
for support.
Et (1): kWh
Et (2): kWh
Et (3): kWh
Et (4): kWh
Et (5): kWh
CHARGER
NOT READY
ERRCODE: …….
12
6
7. Connect in-coming power to the left
terminal block.
Single Phase :
L1=Brown
N= Blue
Earth= Green/Yellow
3 Phase
L1=Brown
L2=Black
L3=Grey
N=Blue
Earth=Green/Yellow
8. Close bottom cover and carefully slide metallized cover over the Charge Station.
IMPORTANT: OUTLET VERSION - before closing outlet cover,
be sure the outlet is unlocked!

13
SPECIFICATIONS
IEC 61851 Mode 3
IEC 62196 Type 1 and type 2
single-phase or 3 phase, 230V-400V, 16 A and 32A
3.7kW, 7.4kW, 11kW, 22kW
400mm x 250mm x 105mm
PC/ABS
4 kg (incl. cable)
IP54, rain-tight
-25°C to +40°C
Charging System
Cable version car connector
Power input
Power output
Dimensions
Housing
Weight
Environment Operating
Temperature
Marking
MAINTENANCE
The Home Box requires no maintenance other than occasional cleaning.
Warning: Switch off your Home Box before cleaning the unit.
Warning To reduce the risk of electrical shock or equipment damage,
be cautious while cleaning the connectors and case.
Clean the Home Box using a soft cloth lightly moistened with mild detergent
solution. Never use any type of abrasive pad, scouring powder, or flammable
solvents such as alcohol or benzene.
HOME BOX PLUS / Version: EV045
IEC 62196 Type 2 Outlet
Outlet version
IEC 62196 Type 2 Outlet
Outlet version

14
FCC INFORMATION
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that
may cause undesired operation.
This product has been designed to protect against Radio Frequency Interference
(RFI). However there are some instances where high powered radio signals or
nearby RF-producing equipment (such as digital phones, RF communications
equipment, etc.) could affect operation.
If interference to your charge station is suspected, we suggest the following
steps be taken before consulting your Service Representative for assistance:
1. Reorient or relocate nearby electrical appliances or equipment during
charging.
2. Turn off nearby electrical appliances or equipment during charging.
Caution: Changes or modifications to this product by other than an
authorized service facility may void FCC compliance.
15
WARRANTY INFORMATION
HOME BOX PLUS / Version: EV045

14
FCC INFORMATION
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that
may cause undesired operation.
This product has been designed to protect against Radio Frequency Interference
(RFI). However there are some instances where high powered radio signals or
nearby RF-producing equipment (such as digital phones, RF communications
equipment, etc.) could affect operation.
If interference to your charge station is suspected, we suggest the following
steps be taken before consulting your Service Representative for assistance:
1. Reorient or relocate nearby electrical appliances or equipment during
charging.
2. Turn off nearby electrical appliances or equipment during charging.
Caution: Changes or modifications to this product by other than an
authorized service facility may void FCC compliance.
15
WARRANTY INFORMATION
HOME BOX PLUS / Version: EV045

16
CONTACT / CUSTOMER SUPPORT
Ratio Electric B.V.
Ambachtsstraat 12
NL-3861 RH Nijkerk
The Netherlands
Tel. [phone]
[e-mail]
www.ratio.nl
HOME BOX PLUS / Version: EV045