ReSound ONE 62 User manual

Quick guide
ReSound ONE 62

My hearing aid information
Product: ReSound ONE
Model: RT62-DRW
Serial number (R):
_______________________________
Serial number (L):
_______________________________
Battery size: 13
Multi-function button (A):
MULTI-FUNCTION
BUTTON ACTION
RESULT
Short press UP
Short press DOWN
Long press UP
(3 seconds)
Long press DOWN
(3 seconds)
PROGRAM WHEN TO USE BEEPS
11
22
33
44
Programs:
(if set up by your hearing care professional)

Getting started: On/O function
ON: Insert battery & completely
close battery door (F).
Program 1 will be active.
OFF: Open the battery door. Use
fingertip to pull it all the way.
What you need to know
ON
OFF
7Getting to know your hearing aid
Zinc-Air battery model (13)
**Inside battery compartment.
G. Left (blue) Right (red)
color coding
H. Model and serial number
(in battery chamber)
H
G
7Getting to know your hearing aid
Zinc-Air battery model (13)
**Inside battery compartment.
Get to know your hearing aids
A. Multi-function button
B. Microphones
C. Receiver wire
D. Dome
E. Receiver
F. Battery compartment
A
B
F
C
D
E

Inserting/Replacing the battery:
1. Open the battery
door (F) completely
by using your
fingertip.
2. Remove protective sticker from
battery and wait two minutes
before inserting
the battery into
the hearing aid to
allow full activation
of the battery.
3. Insert the new
battery with the
positive side
(flat side) in the
correct position, as shown.
4. Gently close the battery door.
If it doesn’t close easily, check to
see if the battery is upside down.
Flight mode:
Some airlines prohibit the use of
wireless hearing aids (RF transmitters)
onboard. If required by your airline,
enable flight mode:
Disable wireless operation by
opening and closing the battery
door three times within ten seconds
(open-close, open-close, open-close).
Your instruments will now be in flight
mode.
The hearing aids must function in
flight mode for ten seconds before
wireless operation can be re-enabled.
To re-enable wireless operation,
open and close the battery door one
time and wait thirty seconds before
opening the battery door again to
avoid accidentally entering flight
mode again.
Daily: Clean your hearing aid.
Keep your hearing aids dry. Clean
the hearing
aids using a
soft cloth
or tissue.
Weekly: Clean the receiver tubes
and domes (D & E).
Use a soft cloth to clean the
receiver tube and dome on the
outside. Do not use water when
you are cleaning the receiver tubes.
As needed: Change domes (D)
ReSound standard domes
1. Push the new dome over the ribbed
end of the receiver wire.
Regular care & maintenance

Monthly: Change the wax guard or
see your hearing care professional.
For changing white wax guards,
complete the following steps:
1. Removal: Remove the dome from
the receiver wire. Open the wax filter
case and take one of the tools out.
Each tool has a small hook in one end
and a new wax filter in the other. Insert
the removal tip into the used wax filter
and then pull the tool straight out. It is
important to pull it straight and not on
an angle.
2. Check that the dome is securely
mounted by carefully lifting the
lower part of the dome and ver-
ifying that the collar completely
covers the ribbed end of the wire.
When placed correctly, the dome
will appear slightly angled.
ReSound tulip domes
Tulip domes consist of two “petals”. It
is important that the largest petal is
the outermost petal. To ensure this:
1. Push the largest petal back, then
press the tulip dome over the
ribbed end of the receiver wire.
2. Then push the largest “petal”
back, and it will be
placed on top of
the smaller petal.

the sound outlet until the outer ring is
touching the sound outlet. Pull the
tool straight out – your new wax filter
will remain in place. Re-attach your
dome or a
replacement
dome.
BEEP/TONE INDICATION ACTION REQUIRED
Ding, ding, ding, dong Low battery Change battery
Ding (5 or 10) Hearing aid is starting up After dings cease,
hearing aid is turned on
Ding-ding,
ding-ding, etc.
Hearing aid is in flight mode Use in flight mode if desired,
or open-close battery door to
exit flight mode
Ripple tone Hearing aid is in streaming
mode
Use with wireless accessory
or press multi-function
button to exit streaming
mode
2. Insertion: Insert the other end of
the tool into the sound outlet (the end
with the replacement filter). Gently
press the replacement straight into
Beep/tone indicators

SYMPTOM CAUSE POSSIBLE REMEDY
No sound Battery door not closed
Dead battery
Battery door will not close
Blocked earmold or tube
Blocked wax guard
Turn on by closing the battery door (F)
Replace battery
Insert battery properly
Clean earmold or tube
Replace wax guard or consult your hearing care
professional
Not loud enough Blocked earmold or dome
Change in hearing, volume too low
Excessive ear wax
Clean earmold, replace dome, replace guard
Consult your hearing care professional
Consult your hearing care professional
Excessive
whistling/feedback
Incorrect earmold placement
Incorrect dome placement
Excessive ear wax
If none of the above
Re-insert earmold carefully
Re-insert dome (D)
Clean guard/consult your hearing care professional
Consult your hearing care professional
Wireless does not work Device may be in flight mode Open and close the battery door (F) once.
Wireless operation will reactivate ten seconds later.
If there are any other problems not mentioned in this guide, please contact ReSound or your hearing care professional.
Troubleshooting

For more information
401452011 Rev B 2020.08
401452011
ReSound Government Services
8001 E Bloomington Freeway
Bloomington, MN 55420
USA
1.800.392.9932
www.resound.com/veterans
Manufacturer according to FDA:
GN ReSound North America
8001 E Bloomington Freeway
Bloomington, MN 55420
USA
1.888.735.4327
resound.com
Refer to the user guide included in
your hearing aid box.
Your hearing care professional can
be reached at:
View ReSound hearing aid tutorial
videos at youtube.com/resoundus.