Ricoh D017 User manual
D017/D018/D019
/D020/D084/D085
SERVICE MANUAL
003320MIU
D017/D018/D019/
D020/D084/D085
SERVICE MANUAL
D017/D018/D019/
D020/D084/D085
SERVICE MANUAL
003320MIU
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH AMERICAS CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.
©2009 RICOH Americas Corporation. All rights reserved.
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Americas Corporation.
Users of this manual should be either service
trained or certified by successfully completing a
Ricoh Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Americas Corporation
WARNING
LEGEND
PRODUCT
CODE COMPANY
GESTETNER LANIER RICOH SAVIN
D017 MP 2550B LD425B Aficio MP2550B 9025B
D018 MP 2550SP LD425SP Aficio MP2550SP 9025SP
D019 MP 3350B LD433B Aficio MP 3350B 9033B
D020 MP 3350SP LD433SP Aficio MP 3350SP 9033bSP
D084 MP 2851SP LD528SP Afficio MP2851SP 9228S
D085 MP 3351SP LD533SP Afficio MP3351SP 9233SP
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 01/2010 Original Printing
SM i D017/D018/D019/D020/D084/D085
D017/D018/D019/D020/D084/D085
TABLE OF CONTENTS
PRODUCT INFORMATION
1.PRODUCT INFORMATION...........................................................1-1
1.1SPECIFICATIONS.....................................................................................1-1
1.2MACHINE CONFIGURATION ...................................................................1-2
1.2.1SYSTEM CONFIGURATION AND OPTIONS...................................1-2
1.3GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR
PRODUCTS.....................................................................................................1-6
1.4OVERVIEW................................................................................................ 1-7
1.4.1MECHANICAL COMPONENTS........................................................ 1-7
1.4.2PAPER PATH................................................................................... 1-9
1.4.3DRIVE LAYOUT.............................................................................. 1-10
INSTALLATION
2.INSTALLATION ............................................................................2-1
2.1INSTALLATION REQUIREMENTS............................................................2-1
2.1.1ENVIRONMENT ...............................................................................2-1
2.1.2MACHINE LEVEL............................................................................. 2-1
2.1.3MINIMUM SPACE REQUIREMENTS...............................................2-2
2.1.4POWER REQUIREMENTS............................................................... 2-3
2.2COPIER INSTALLATION........................................................................... 2-4
2.2.1POWER SOCKETS FOR PERIPHERALS........................................2-4
2.2.2INSTALLATION FLOW CHART........................................................ 2-4
2.2.3ACCESSORY CHECK...................................................................... 2-6
2.2.4INSTALLATION PROCEDURE......................................................... 2-8
Tapes and Retainers............................................................................2-8
Developer............................................................................................. 2-9
Re-assembly ...................................................................................... 2-11
Toner Bottle........................................................................................ 2-12
D017/D018/D019/D020/D084/D085 ii SM
Emblem, Decals................................................................................. 2-13
Completion......................................................................................... 2-13
SP Settings......................................................................................... 2-14
App 2 Me Setting (D084/D085 only)................................................... 2-15
2.2.5TRANSPORTING THE MACHINE.................................................. 2-16
2.3PAPER FEED UNIT (D331)..................................................................... 2-17
2.3.1ACCESSORY CHECK.................................................................... 2-17
2.3.2INSTALLATION PROCEDURE....................................................... 2-18
SP Settings......................................................................................... 2-20
2.4LCT (B391) .............................................................................................. 2-21
2.4.1ACCESSORY CHECK.................................................................... 2-21
2.4.2INSTALLATION PROCEDURE....................................................... 2-21
SP Setting .......................................................................................... 2-24
2.5ARDF (D366) ........................................................................................... 2-25
2.5.1COMPONENT CHECK...................................................................2-25
2.5.2INSTALLATION PROCEDURE....................................................... 2-25
2.6INTERCHANGE UNIT (D371).................................................................. 2-29
2.6.1COMPONENT CHECK...................................................................2-29
2.6.2INSTALLATION PROCEDURE....................................................... 2-30
2.71-BIN TRAY UNIT (D367)........................................................................ 2-31
2.7.1COMPONENT CHECK...................................................................2-31
2.7.2INSTALLATION PROCEDURE....................................................... 2-32
2.8SHIFT TRAY (D385)................................................................................ 2-35
2.8.1COMPONENT CHECK...................................................................2-35
2.8.2INSTALLATION PROCEDURE....................................................... 2-36
2.9BYPASS FEED UNIT (D370)................................................................... 2-38
2.9.1COMPONENTS CHECK................................................................. 2-38
2.9.2INSTALLATION PROCEDURE....................................................... 2-39
2.10DUPLEX UNIT (D369)........................................................................ 2-41
2.10.1ACCESSORY CHECK................................................................ 2-41
2.10.2INSTALLATION PROCEDURE................................................... 2-42
2.11BRIDGE UNIT (D368) ........................................................................ 2-45
2.11.1COMPONENT LIST.................................................................... 2-45
2.11.2INSTALLATION PROCEDURE................................................... 2-46
2.121000-SHEET FINISHER (B408)......................................................... 2-48
2.12.1ACCESSORY CHECK................................................................ 2-48
SM iii D017/D018/D019/D020/D084/D085
2.12.2INSTALLATION PROCEDURE................................................... 2-49
2.131000-SHEET BOOKLET FINISHER (B793)....................................... 2-51
2.13.1ACCESSORY CHECK................................................................ 2-51
2.13.2INSTALLATION PROCEDURE................................................... 2-52
2.14PUNCH UNIT (B807) ......................................................................... 2-56
2.14.1COMPONENT CHECK............................................................... 2-56
2.14.2INSTALLATION .......................................................................... 2-57
2.15500-SHEET FINISHER (D372)........................................................... 2-62
2.15.1ACCESSORY CHECK................................................................ 2-62
2.15.2INSTALLATION PROCEDURE................................................... 2-63
2.16PLATEN COVER (B406).................................................................... 2-65
2.17KEY COUNTER (B452)...................................................................... 2-66
2.17.1INSTALLATION PROCEDURE................................................... 2-66
2.18HEATERS .......................................................................................... 2-69
2.18.1ANTI-CONDENSATION HEATER (SCANNER UNIT)................ 2-69
Installation Procedure......................................................................... 2-69
2.18.2TRAY HEATER (COPIER).......................................................... 2-70
2.18.3TRAY HEATER (OPTIONAL PAPER TRAY UNIT) .................... 2-72
2.18.4TRAY HEATER (OPTIONAL LCT).............................................. 2-75
2.19COPY DATA SECURITY UNIT (B829) .............................................. 2-79
2.19.1ACCESSORIES.......................................................................... 2-79
2.19.2INSTALLATION PROCEDURE................................................... 2-80
2.20HARD DISK (D362)............................................................................ 2-82
2.20.1ACCESSORY CHECK................................................................ 2-82
2.20.2INSTALLATION .......................................................................... 2-82
After Installing the HDD...................................................................... 2-83
2.21MECHANICAL COUNTER................................................................. 2-84
2.21.1ACCESSORY CHECK................................................................ 2-84
2.21.2INSTALLATION .......................................................................... 2-84
2.22KEY COUNTER INTERFACE UNIT................................................... 2-86
2.22.1INSTALLATION PROCEDURE................................................... 2-86
2.23CONTROLLER OPTIONS.................................................................. 2-88
2.23.1CONTROLLER BOARD SLOTS................................................. 2-88
Interface Board, SD Card Slots.......................................................... 2-88
Board Slot........................................................................................... 2-90
SD Card Slots..................................................................................... 2-90
D017/D018/D019/D020/D084/D085 iv SM
2.23.2IEEE 1284 INTERFACE BOARD (B679).................................... 2-92
Accessories........................................................................................ 2-92
Installation.......................................................................................... 2-92
2.23.3IEEE 802.11A/G (D377).............................................................. 2-93
Accessories........................................................................................ 2-93
Installation.......................................................................................... 2-93
User Tool Settings for IEEE 802.11a/g............................................... 2-95
SP Mode Settings for IEEE 802.11a/g Wireless LAN......................... 2-97
2.23.4BLUETOOTH UNIT (B826)......................................................... 2-97
Accessories........................................................................................ 2-97
Installation.......................................................................................... 2-98
2.23.5GIGABIT ETHERNET (G831)..................................................... 2-99
Accessories........................................................................................ 2-99
Installation.......................................................................................... 2-99
2.23.6FILE FORMAT CONVERTER TYPE E (D377)......................... 2-100
Accessory Check.............................................................................. 2-100
Installation........................................................................................ 2-100
2.23.7POSTSCRIPT 3 UNIT (D383)................................................... 2-101
Accessories...................................................................................... 2-101
Installation........................................................................................ 2-101
2.23.8HDD ENCRYPTION UNIT ........................................................ 2-102
Installation........................................................................................ 2-102
Recovery from a Device Problem..................................................... 2-105
More about HDD Encryption Unit (D377) ......................................... 2-107
2.23.9DATA OVERWRITE SECURITY UNIT (D362) ......................... 2-110
Accessory Check.............................................................................. 2-110
Before You Begin............................................................................. 2-110
Seal Check and Removal................................................................. 2-111
DOS Installation ............................................................................... 2-111
2.23.10BROWSER UNIT TYPE D (D377).......................................... 2-114
Accessories...................................................................................... 2-114
Installation........................................................................................ 2-114
2.23.11VM CARD TYPE F (D377)...................................................... 2-116
Accessories...................................................................................... 2-116
Installation........................................................................................ 2-116
2.23.12IPDS UNIT.............................................................................. 2-117
SM v D017/D018/D019/D020/D084/D085
Accessories...................................................................................... 2-117
Installation........................................................................................ 2-117
2.23.13PRINTER AND P/S OPTIONS (ONLY FOR D017/D019)....... 2-119
Overview .......................................................................................... 2-119
Main Units ........................................................................................ 2-120
Separate Options ............................................................................. 2-120
Enhance Options.............................................................................. 2-120
Kit Contents...................................................................................... 2-121
Printer, Printer/Scanner Unit Installation .......................................... 2-123
Printer Enhance, Scanner Enhance Options.................................... 2-126
PREVENTIVE MAINTENANCE
3.PREVENTIVE MAINTENANCE ....................................................3-1
3.1PM TABLES...............................................................................................3-1
3.2MAIN MOTOR DRIVE GEAR.....................................................................3-2
REPLACEMENT AND ADJUSTMENT
4.REPLACEMENT AND ADJUSTMENT.........................................4-1
4.1SPECIAL TOOLS AND LUBRICANTS....................................................... 4-1
4.1.1SPECIAL TOOLS..............................................................................4-1
4.1.2LUBRICANTS................................................................................... 4-1
4.2GENERAL CAUTIONS ..............................................................................4-2
4.2.1PCU (PHOTOCONDUCTOR UNIT).................................................. 4-2
4.2.2TRANSFER ROLLER UNIT.............................................................. 4-2
4.2.3SCANNER UNIT............................................................................... 4-3
4.2.4LASER UNIT.....................................................................................4-3
4.2.5FUSING UNIT................................................................................... 4-3
4.2.6PAPER FEED................................................................................... 4-3
4.2.7OTHERS........................................................................................... 4-4
4.3SCANNER UNIT........................................................................................4-5
4.3.1EXPOSURE GLASS......................................................................... 4-5
4.3.2ORIGINAL LENGTH/WIDTH SENSORS.......................................... 4-6
4.3.3EXPOSURE LAMP...........................................................................4-7
D017/D018/D019/D020/D084/D085 vi SM
Reassembling....................................................................................... 4-9
4.3.4SCANNER MOTOR........................................................................ 4-10
4.3.5SENSOR BOARD UNIT (SBU)....................................................... 4-11
Monochrome Scanner Unit (D017/D019) ........................................... 4-11
Color Scanner Unit (D018/D020/D084/D085)..................................... 4-12
When reassembling............................................................................ 4-13
4.3.6EXPOSURE LAMP STABILIZER.................................................... 4-13
4.3.7FRONT SCANNER WIRE............................................................... 4-14
Reinstalling the Front Scanner Wire................................................... 4-14
4.3.8REAR SCANNER WIRE................................................................. 4-17
Reinstalling the Rear Scanner Wire ................................................... 4-17
4.3.9TOUCH PANEL POSITION ADJUSTMENT ................................... 4-18
4.4LASER UNIT............................................................................................ 4-19
4.4.1CAUTION DECAL LOCATIONS..................................................... 4-19
4.4.2LASER UNIT................................................................................... 4-20
4.4.3POLYGON MIRROR MOTOR ........................................................ 4-22
4.4.4LD UNIT.......................................................................................... 4-22
4.4.5LASER SYNCHRONIZATION DETECTOR.................................... 4-23
4.5PHOTOCONDUCTOR UNIT (PCU)......................................................... 4-24
4.5.1PCU REMOVAL.............................................................................. 4-24
4.5.2PICK-OFF PAWLS.......................................................................... 4-25
4.5.3OPC DRUM .................................................................................... 4-25
4.5.4CHARGE ROLLER, CLEANING ROLLER...................................... 4-27
4.5.5CLEANING BLADE......................................................................... 4-28
4.5.6DEVELOPER.................................................................................. 4-29
PCU Reassembly............................................................................... 4-32
4.5.7AFTER REPLACEMENT OF PCU COMPONENTS ....................... 4-33
4.6TRANSFER UNIT .................................................................................... 4-35
4.6.1TRANSFER ROLLER UNIT............................................................ 4-35
4.6.2IMAGE DENSITY SENSOR............................................................ 4-36
4.7FUSING/EXIT........................................................................................... 4-37
4.7.1FUSING UNIT................................................................................. 4-37
4.7.2THERMISTORS.............................................................................. 4-38
4.7.3THERMOSTATS............................................................................. 4-38
4.7.4HOT ROLLER AND FUSING LAMPS............................................. 4-40
Reinstallation...................................................................................... 4-41
SM vii D017/D018/D019/D020/D084/D085
4.7.5PRESSURE ROLLER/CLEANING ROLLER .................................. 4-43
4.7.6PAPER EXIT SENSOR/PAPER OVERFLOW SENSOR................ 4-44
4.8PAPER FEED .......................................................................................... 4-45
4.8.1FEED ROLLER: TRAY 1................................................................. 4-45
4.8.2FEED ROLLER: TRAY 2................................................................. 4-46
4.8.3FRICTION PAD............................................................................... 4-46
4.8.4PAPER END SENSOR...................................................................4-47
4.8.5PAPER TRAY LIFT MOTORS........................................................ 4-48
4.8.6REGISTRATION CLUTCH.............................................................. 4-49
4.8.7PAPER FEED CLUTCHES............................................................. 4-50
Lower Paper Feed Clutch................................................................... 4-50
Upper Paper Feed Clutch................................................................... 4-50
4.8.8RELAY CLUTCHES........................................................................ 4-51
4.8.9UPPER/LOWER PAPER SIZE SENSORS..................................... 4-52
4.8.10REGISTRATION SENSOR......................................................... 4-53
4.8.11UPPER, LOWER RELAY SENSORS......................................... 4-56
4.8.12DUST COLLECTION BIN ........................................................... 4-57
4.9PCBS AND OTHER ITEMS ..................................................................... 4-58
4.9.1CONTROLLER BOARD.................................................................. 4-58
Before replacing the controller board in the model without HDD........ 4-58
Replacement Procedure..................................................................... 4-58
After installing the controller board.....................................................4-60
4.9.2NVRAM........................................................................................... 4-60
4.9.3BCU BOARD................................................................................... 4-62
4.9.4POWER PACK................................................................................ 4-63
4.9.5MAIN MOTOR................................................................................. 4-63
4.9.6PSU ................................................................................................ 4-64
4.9.7SIO.................................................................................................. 4-65
Monochrome Scanner Unit (D017/D019) ........................................... 4-65
Color Scanner Unit (D018/D020/D084/D085)..................................... 4-66
4.9.8SIU.................................................................................................. 4-67
4.9.9IPU.................................................................................................. 4-68
4.9.10HDD............................................................................................ 4-69
4.10COPY ADJUSTMENTS: PRINTING/SCANNING............................... 4-71
4.10.1PRINTING................................................................................... 4-71
Registration - Leading Edge/Side-to-Side .......................................... 4-71
D017/D018/D019/D020/D084/D085 viii SM
Blank Margin ...................................................................................... 4-73
Main Scan Magnification .................................................................... 4-74
Parallelogram Image Adjustment ....................................................... 4-74
4.10.2SCANNING................................................................................. 4-76
Registration: Platen Mode.................................................................. 4-76
Magnification...................................................................................... 4-77
4.10.3ADF IMAGE ADJUSTMENT....................................................... 4-78
Registration........................................................................................ 4-78
Sub Scan Magnification...................................................................... 4-79
4.10.4TOUCH SCREEN CALIBRATION .............................................. 4-80
SYSTEM MAINTENANCE
5.SYSTEM MAINTENANCE ............................................................5-1
5.1SERVICE PROGRAM MODE....................................................................5-1
5.1.1SP TABLES ...................................................................................... 5-1
5.1.2SERVICE MODE LOCK/UNLOCK.................................................... 5-1
5.1.3SERVICE PROGRAM MODE OPERATION.....................................5-2
Overview .............................................................................................. 5-2
Entering and Exiting SP mode.............................................................. 5-2
SP Mode Button Summary...................................................................5-2
Switching Between SP Mode and Copy Mode for Test Printing........... 5-3
Selecting the Program Number............................................................ 5-3
5.1.4COMMONLY USED SP CODES AND FEATURES..........................5-5
Test Pattern Printing (SP2902)............................................................. 5-5
SMC Data Lists (SP5990) ....................................................................5-7
Memory All Clear (SP5801).................................................................. 5-8
APS Output Display (SP4301)............................................................ 5-10
Nip Band Width Measurement (SP1109) ........................................... 5-11
Software Reset................................................................................... 5-12
System Setting Reset......................................................................... 5-12
Copier Setting Reset.......................................................................... 5-13
5.1.5SERVICE PROGRAM MODE TABLES .......................................... 5-14
Service Table Key .............................................................................. 5-14
5.2FIRMWARE UPDATE.............................................................................. 5-15
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