Ricoh SH-MF1 Service manual

Technical Bulletin PAGE: 1/1
Reissued: 26-Jun-15
Model: Sh-MF1
Date: 10-Aug-11
No.: RM052001c
RTB Reissue
The items in bold italics have been corrected.
Subject: Firmware Release Note: Fax
Prepared by: T. Tachibana
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware)
Tier 2
This RTB has been issued to announce the firmware release information for the Fax.
Version
Program No.
Effective Date
Availability of RFU
04.00.00
M0525774D
July 2015 production
Available
03.00.00
M0525774C
December 2012 production
Available
02.00.00
M0525774B
April 2012 production
Available
01.00.00
M0525774A
1st Mass production
Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version
Modified Points or Symptom Corrected
04.00.00
Symptom corrected:
- The LCD stalls when a Document Server document is deleted.
03.00.00
Symptom corrected:
The machine freezes if a FAX is received during a Copy job that has been in
progress for at least two minutes.
Note: This can only be cleared by turning the main power OFF/ON.
02.00.00
Symptom corrected:
Machine cannot detect pirated FCU.
01.00.00
1st Mass production

Technical Bulletin PAGE: 1/1
Reissued: 15-Mar-16
Model: Sh-MF1
Date: 10-Aug-11
No.: RM052002c
RTB Reissue
The items in bold italics have been corrected.
Subject: Firmware Release Note: GWFCU3-24(WW)
Prepared by: T. Tachibana
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware)
Tier 2
This RTB has been issued to announce the firmware release information for the
GWFCU3-24(WW).
Version
Program No.
Effective Date
Availability of RFU
04.00.00
M3815570D
April 2016 production
Available
03.00.00
M3815570C
January 2013 production
Available
02.00.00
M3815570B
March 2012 production
Available
01.00.01
M3815570A
1st Mass production
Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version
Modified Points or Symptom Corrected
04.00.00
Symptom corrected:
If an error, for example, 14-30 occurs while sending folders, the machine
may not recover from the error nor report the error.
03.00.00
Symptom corrected:
1. The number of FAX pages printed out does not match the number that
appears in the Job Log.
2. The number of pages printed out does not match the number that appears
in the Job Log, if the machine main power is turned OFF/ON while the
machine is receiving a FAX.
02.00.00
Minor bug correction
01.00.01
1st Mass production

Technical Bulletin PAGE: 1/1
Reissued: 23-Mar-12
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052003a
RTB Reissue
The items in bold italics have been corrected.
Subject: Firmware Release Note: Language Install Prepared by: T. Hirai
From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the
Language Install.
Version Program No. Effective Date Availability of RFU
1.02 M0525791A April 2012 production Not available
1.01 M0525791 1st Mass production Not available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected
1.02 Minor changes.
1.01 1st Mass production

Technical Bulletin PAGE: 1/1
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052004
Subject: Firmware Release Note: MediaPrint Prepared by: K. Hamada
From: 1st Overseas Tech Support Sec., 1st PQM Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the
MediaPrint.
Version Program No. Effective Date Availability of RFU
1.00.00 M0525798A 1st Mass production Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected
1.00.00 1st Mass production

Technical Bulletin PAGE: 1/1
Reissued: 06-Oct-11
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052005a
RTB Reissue
The items in bold italics have been added.
Subject: Firmware Release Note: NetworkDocBox Prepared by: T. Hirai
From: MFP/Printer Tech Service Dept., 3rd Tech Service Sect.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the
NetworkDocBox.
Version Program No. Effective Date Availability of RFU
1.04 M0525793B October 2011 production Available
1.03 M0525793A 1st Mass production Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected
1.04 Other changes:
Scan to file would not allow the creation of PDF files if the "Master
Password" setting was configured but the "Document Password" setting
was not. After the fix, Scan to file will now allow the creation of PDF files
under these conditions.
This firmware is dependent on the following firmware modules.
Please be sure to update all of them:
Network DocBox Ver.1.04 M0525793B
Scanner Ver.01.03 M0525777B
Web Uapl Ver.1.02 M0525789B
1.03 1st Mass production

Technical Bulletin PAGE: 1/2
Reissued: 23-Mar-12
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052006a
RTB Reissue
The items in bold italics have been corrected.
Subject: Firmware Release Note: OpePanel.EXP Prepared by: T. Hirai
From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the
OpePanel.EXP.
For US Models
Version Program No. Effective Date Availability of RFU
1.02 M0521492B April 2012 production Available
1.01 M0521492A 1st Mass production Available
For EU Models
Version Program No. Effective Date Availability of RFU
1.02 M0521493B April 2012 production Available
1.01 M0521493A 1st Mass production Available
For ASI Models
Version Program No. Effective Date Availability of RFU
1.02 M0521494A April 2012 production Available
1.01 M0521494 1st Mass production Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
For US Models
Version Modified Points or Symptom Corrected
1.02 Minor changes.
1.01 1st Mass production
For EU Models
Version Modified Points or Symptom Corrected
1.02 Minor changes.
1.01 1st Mass production

Technical Bulletin PAGE: 2/2
Reissued: 23-Mar-12
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052006a
For ASI Models
Version Modified Points or Symptom Corrected
1.02 Minor changes.
1.01 1st Mass production

Technical Bulletin PAGE: 1/2
Reissued: 24-Jul-15
Model: Sh-MF1
Date: 10-Aug-11
No.: RM052007f
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: PCL
Prepared by: T. Tachibana
From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other (Firmware)
Action required
Service manual revision
Retrofit information
Tier 2
This RTB has been issued to announce the firmware release information for the PCL.
Version
Program No.
Effective Date
Availability of RFU
1.07
M0525796G
July 2015 production
Available
1.06
M0525796F
October 2014 production
Available
1.05
M0525796E
December 2013 production
Available
1.04
M0525796D
December 2012 production
Available
1.03
M0525796C
July 2012 production
Available
1.02
M0525796B
October 2011 production
Available
1.01
M0525796A
1st Mass production
Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version
Modified Points or Symptom Corrected
1.07
Symptom corrected:
1. If a PCL5 job is printed under certain conditions related to the font header
information when using host printing, PCL default fonts are used.
(GFPR#RE14100009)
1.06
Symptom corrected:
1. If the glyph data of TrueType fonts includes hinting information that is on the
edge of the frame, an SC899 error might occur. (GFPR#RC14030010)
1.05
Symptom corrected:
1. Additional condition that caused “SC899 caused by the printing of specific kinds
of TrueType fonts in PCL jobs” to still occur after the release of v1.04.
(GFPR#RE11070014, GFPR#RC12050012, GFPR#RE12080003,
GFPR#RE13010012, GFPR#RE13020020)
2. Print data that contains many intricate curve lines might take a long time to print.
(GFPR#RE13030010)
3. A PCL XL error might occur when using the Citrix UPD to print.
1.04
Symptom corrected:
1. SC899 caused by the printing of specific kinds of TrueType fonts in PCL jobs.
(GFPR#RE11070014, GFPR#RC12050012, GFPR#RE12080003)

Technical Bulletin PAGE: 2/2
Reissued: 24-Jul-15
Model: Sh-MF1
Date: 10-Aug-11
No.: RM052007f
Version
Modified Points or Symptom Corrected
1.03
Symptom corrected
1. SC899 caused by the printing of specific kinds of scalable TrueType fonts.
(GFPR#RE11100007)
2. SC899 caused by the printing of specific kinds of scalable TrueType fonts.
(GFPR#CN11110001)
3. The use of a PCL5 macro results in an extra blank page being added to the job.
(GFPR#RE11110012)
1.02
Other changes:
Shifted characters in duplex PCL jobs containing macros that use either of the
following commands:
<ESC>&l#U
<ESC>&l#Z
1.01
1st Mass production

Technical Bulletin PAGE: 1/1
Model: Sh-MF1 Date: 10-Aug-11 No.: RM052008
Subject: Firmware Release Note: PS/PDF Prepared by: K. Hamada
From: 1st Overseas Tech Support Sec., 1st PQM Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the PS/PDF.
Version Program No. Effective Date Availability of RFU
1.01 M0525797A 1st Mass production Available
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected
1.01 1st Mass production