Ricoh MP C307 Quick start guide

MP C307/C407
Machine Code: D296/D297/D298/D299
Field Service Manual
Ver 1.0
Latest Release: Nov, 2017
Initial Release: Nov, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.

Symbols, Abbreviations and Trademarks
Symbols and Abbreviations
This manual uses several symbols and abbreviations.The meaning of those symbols and abbreviations are as
follows:
Symbol What it means
Clip ring
Screw
Connector
Clamp
E-ring
Flat Flexible Cable
Timing Belt
SEF Short Edge Feed
LEF Long Edge Feed
K Black
C Cyan
M Magenta
Y Yellow
B/W, BW Black and White
FC Full color
[A] Short Edge Feed (SEF)
[B] Long Edge Feed (LEF)

Trademarks
Adobe,Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Dropbox is a registered trademark or trademark of Dropbox, Inc.
Google,Android, Google Drive, and Chrome are trademarks of Google Inc.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks ofApple Inc., registered in the U.S. and other
countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, Microsoft Edge, and Outlook are
either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSABSAFE® Cryptographic software of EMC Corporation. RSAand BSAFE are
registered trademarks or trademarks of EMC Corporation in the United States and other countries.
The proper names of Internet Explorer 9, 10, and 11 are as follows:
•Windows® Internet Explorer® 9
•Internet Explorer® 10
•Internet Explorer® 11

The proper names of the Windows operating systems are as follows:
•The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
•The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
•The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
•The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
•The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
•The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
•The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
•The product names ofWindows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
•The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard

Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.

1
Table of Contents
1. Product Information .............................................................................................................................................12
Specifications......................................................................................................................................................... 12
Machine Configuration.......................................................................................................................................... 13
Main Unit........................................................................................................................................................... 13
Controller Options............................................................................................................................................. 14
Machine Overview ................................................................................................................................................ 16
Overview........................................................................................................................................................... 16
Paper Path.......................................................................................................................................................... 17
Drive Layout...................................................................................................................................................... 18
2. Installation............................................................................................................................................................19
Installation Requirements...................................................................................................................................... 19
Environment...................................................................................................................................................... 19
Machine Level................................................................................................................................................... 19
Machine Space Requirements........................................................................................................................... 20
Machine Dimensions......................................................................................................................................... 20
Power Requirements ......................................................................................................................................... 21
Mainframe Installation .......................................................................................................................................... 23
Installation Flowchart........................................................................................................................................ 23
Accessory Check............................................................................................................................................... 23
Installation Procedure........................................................................................................................................ 26
Language Selection........................................................................................................................................... 43
Brand Plate, Decals ........................................................................................................................................... 44
Settings Relevant to the Service Contract......................................................................................................... 45
Transporting the Machine................................................................................................................................. 48
Instructions for the Customers.......................................................................................................................... 50
Security Setting...................................................................................................................................................... 51
Security Function Installation........................................................................................................................... 51
Data Overwrite Security.................................................................................................................................... 52
HDD Encryption................................................................................................................................................ 54
Paper Feed Unit PB1080 (D573-57), Paper Feed Unit PB1080TE (D573-13).................................................... 59
Accessory Check............................................................................................................................................... 59
Installation Procedure........................................................................................................................................ 59
1-Bin Tray BN1030 (D574-58)............................................................................................................................. 63
Accessory Check............................................................................................................................................... 63
Installation Procedure........................................................................................................................................ 64
Optional Counter Interface Unit Type M12 (B870-21)........................................................................................ 76
Accessory Check............................................................................................................................................... 76

2
Installation Procedure........................................................................................................................................ 76
Anti-condensation Heater (Mainframe)................................................................................................................ 80
Accessory Check............................................................................................................................................... 80
Installation Procedure........................................................................................................................................ 81
Anti-condensation Heater (for Mainframe Paper Tray)........................................................................................ 86
Accessory Check............................................................................................................................................... 86
Installation Procedure........................................................................................................................................ 87
Anti-condensation Heater (Optional Paper Feed Unit)......................................................................................... 92
Accessory Check............................................................................................................................................... 92
Installation Procedure........................................................................................................................................ 94
Enhanced Security HDD Option Type M10 (D792-09)..................................................................................... 104
Accessory Check............................................................................................................................................. 104
Installation Procedure...................................................................................................................................... 104
IC Card Reader (External Option)....................................................................................................................... 108
Accessory Check............................................................................................................................................. 108
Installation Procedure...................................................................................................................................... 108
NFC Card Reader Type M13 (D3AC-21)........................................................................................................... 113
Accessory Check............................................................................................................................................. 113
Installation Procedure...................................................................................................................................... 114
Page Keeper Type M28 (D3DQ-17)................................................................................................................... 118
Accessory Check............................................................................................................................................. 118
Installation Procedure...................................................................................................................................... 118
Controller Options............................................................................................................................................... 128
Overview......................................................................................................................................................... 128
SD Card Appli Move....................................................................................................................................... 128
PostScript3 Unit Type M28 (D3E6-26, -27, -28)........................................................................................... 132
Adobe PS vs. Clone PS................................................................................................................................... 136
Camera Direct Print Card Type M26 (D3D8-13)........................................................................................... 147
OCR Unit Type M13 (D3AC-23, -24, -25) .................................................................................................... 147
XPS Direct Print Option Type M28 (D3E6-02, -19, -20) .............................................................................. 149
Data Overwrite Security Unit Type M19 (D3BS-03)..................................................................................... 150
File Format Converter Type M19 (D3BR-04)................................................................................................ 153
IEEE 1284 Interface Board Type M19 (D3C0-17) ........................................................................................ 154
IEEE 802.11a/g/n Interface Unit Type M19 (D3BR-01) ............................................................................... 155
USB Device Server Option Type M19 (D3BC-28, -29) ................................................................................ 159
Extended USB Board Type M19 (D3BS-01) ................................................................................................. 167
Check All Connections.................................................................................................................................... 168
3. Preventive Maintenance.....................................................................................................................................169
Maintenance Tables............................................................................................................................................. 169

3
PM/Yield Parts Settings ...................................................................................................................................... 170
Replacement Procedure of the PM/Yield Parts .............................................................................................. 170
After Installing the New PM Parts.................................................................................................................. 174
Preparation before Operation Check............................................................................................................... 175
Operation Check.............................................................................................................................................. 176
4. Replacement and Adjustment ............................................................................................................................177
Notes on the Main Power Switch........................................................................................................................ 177
Push Switch..................................................................................................................................................... 177
Beforehand........................................................................................................................................................... 179
Special Tools ....................................................................................................................................................... 180
Image Adjustment................................................................................................................................................ 181
How to Use the Color Charts.......................................................................................................................... 181
Scanning.......................................................................................................................................................... 186
ADF Adjustment............................................................................................................................................. 187
Registration ..................................................................................................................................................... 189
Erase Margin Adjustment................................................................................................................................ 191
Color Registration ........................................................................................................................................... 192
Printer Gamma Correction.............................................................................................................................. 192
Color Skew Adjustment.................................................................................................................................. 197
Exterior Covers.................................................................................................................................................... 199
Front Cover...................................................................................................................................................... 199
Upper Left Cover............................................................................................................................................. 200
Left Cover........................................................................................................................................................ 200
Rear Cover....................................................................................................................................................... 201
Right Rear Cover............................................................................................................................................. 202
Paper Exit Tray................................................................................................................................................ 202
Scanner Inner Cover........................................................................................................................................ 202
Ozone Filter..................................................................................................................................................... 205
Operation Panel ................................................................................................................................................... 206
Operation Panel............................................................................................................................................... 206
Internal Parts.................................................................................................................................................... 209
ADF ..................................................................................................................................................................... 210
ADF Unit......................................................................................................................................................... 210
ADF Rear Cover.............................................................................................................................................. 213
ADF Front Cover............................................................................................................................................. 214
Original Feed Unit........................................................................................................................................... 215
Pickup Roller, Feed Roller.............................................................................................................................. 216
ADF Friction Pad ............................................................................................................................................ 218
ADF Relay Board............................................................................................................................................ 218

4
Top Cover Set Sensor, Original Set Sensor.................................................................................................... 219
ADF Drive Motor............................................................................................................................................ 219
ADF Feed Clutch............................................................................................................................................. 220
ADF Registration Sensor ................................................................................................................................ 220
ADF Feed Sensor ............................................................................................................................................ 221
CIS Unit........................................................................................................................................................... 224
Scanner................................................................................................................................................................. 230
Scanner Unit.................................................................................................................................................... 230
Scanner Unit with the ADF............................................................................................................................. 231
ADF Set Sensor............................................................................................................................................... 235
Scanner Front Cover........................................................................................................................................ 237
Scanner HP Sensor.......................................................................................................................................... 237
Scanner Motor................................................................................................................................................. 239
Scanner Carriage ............................................................................................................................................. 241
Laser Optics......................................................................................................................................................... 245
Caution Decal Location................................................................................................................................... 245
Laser Units....................................................................................................................................................... 245
LD Unit Cooling Fan....................................................................................................................................... 247
PCDU, Toner Supply........................................................................................................................................... 249
PCDU (Photo Conductor and Development Unit).......................................................................................... 249
Toner Bottle Detection Board......................................................................................................................... 250
Toner Supply Motors ...................................................................................................................................... 251
Toner Transport Section.................................................................................................................................. 252
Waste Toner......................................................................................................................................................... 255
Waste Toner Bottle.......................................................................................................................................... 255
Waste Toner Full Sensor................................................................................................................................. 256
Waste Toner Bottle Set Switch....................................................................................................................... 256
Image/Paper Transfer .......................................................................................................................................... 258
ITB (Image Transfer Belt) Unit ...................................................................................................................... 258
ITB Contact Motor.......................................................................................................................................... 260
ITB Contact HP Sensor................................................................................................................................... 261
ID Sensor......................................................................................................................................................... 262
ID Sensor Shutter Solenoid............................................................................................................................. 264
Paper Transfer Roller Unit.............................................................................................................................. 265
Drive .................................................................................................................................................................... 267
Overview......................................................................................................................................................... 267
Development Motor (CMY) ........................................................................................................................... 267
Drum Motor (CMY)........................................................................................................................................ 268
Drum Motor (K).............................................................................................................................................. 268