Risco Pro-24 User manual

Pro – 24
User's Manual

Pro-24 User's Manual
2
Copyright © 2009
RISCO Group 14 Hachoma Street
Rishon Letzion 75655
Israel
All rights reserved.
No part of this document may be reproduced in any form without prior
written permission from the publisher.

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Summary of User Commands
This User's Manual contains all the information needed to operate your RISCO
Group Pro-24 Security System and to get the most from it. This page, called a
Command Summary, is intended to give you brief summaries of common
system operations. More detailed explanations and related information can be
found within, by referring to the indicated page.
Note : It is necessary to ARM your system to obtain protection from
intrusion. All other forms of protection, including fire and 24-hour panic
alarms (i.e. police, fire, and auxiliary) are always ready to report alarms
and do NOT need to be armed.
FUNCTION PROCEDURE MORE ON
System Arming
(Leaving Premises)
[USER CODE] [ARM]
Page 20
System Arming
(Remaining at Home)
[USER CODE] [STAY ]
Page 20
System Disarming
[USER CODE] [ENTER]
Page 23
Duress Disarming
[DURESS CODE] [ENTER]
Page 24
Silencing an Alarm
[USER CODE] [ENTER]
Page 23
Bypassing a Zone
[USER CODE ] [ BYP ] [ ZONE NUMBER
TO BE BYPASSED ] [ENTER]
Page 21
Utility Output Operation
[ ∗ ] [ 2 ] [ 1 ] [USER CODE ] [ENTER] [
UTILITY OUTPUT NUMBER ] [ENTER]
Page 30
Display Troubles
[ ∗ ] [ 3 ] [ 1 ] [USER CODE ] + [ENTER]
AND SCROLL
Page 34
Display Memory
[ ∗ ] [ 3 ] [ 5 ] [USER CODE ] [ENTER]
AND SCROLL
Page 31
Edit Time
[ ∗ ] [ 6 ] [ 1 ] [USER CODE ] [ENTER]
[HH:MM] [ENTER]
Page 32
Edit Date
[ ∗ ] [ 6 ] [ 2 ] [USER CODE ] [ENTER]
[MM:DD:YYYY] [ENTER]
Page 32
Chime On
[ ∗ ] [ 4 ] [ 4 ] [USER CODE ] [ENTER]
Page 32
Chime Off
[ ∗ ] [ 4 ] [ 3 ] [USER CODE ] [ENTER]
Page 32
Setting/Changing
a User Code
[ ∗ ] [ 5 ] [MASTER CODE] [ENTER]
[CODE NUMBER TO BE SET/CHANGED]
[NEW CODE] [ENTER]
Page 18

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Table of Contents
Section 1: Let’s Get Acquainted.......................................7
Introduction............................................................................ 7
Some Definitions ................................................................... 8
Zone .................................................................................................8
24-Hour Zone ...................................................................................8
Central Stations................................................................................8
Chimes .............................................................................................8
Trouble Reporting.............................................................................8
Utility Outputs ...................................................................................8
Key-switch ........................................................................................9
Arming Your System.........................................................................9
Secured or Bypassed .......................................................................9
Full Arming and Home Arming .........................................................9
Quick Arming and Code Arming.......................................................9
Entry/Exit Delays ..............................................................................9
Arming with the Front Door Open.....................................................9
Follow me .........................................................................................9
Scheduling......................................................................................10
Partitions.........................................................................................10
System Expansion.........................................................................10
Section 2: Your Keypad...................................................11
Visual Indicators.................................................................. 11
Keys...................................................................................... 15
Section 3: Operating Your System.................................16
Emergency Keys.................................................................. 16
User Codes........................................................................... 17
Setting/ Changing Access Codes...................................................18
Deleting User Codes ......................................................................19
Arming Your System ........................................................... 20
Zone Bypassing................................................................... 21
View (Not Ready Zone Status) ............................................ 22
Disarming an Armed System an/or Silencing an Alarm.... 23

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Duress Disarming................................................................ 24
Section 4: Partitioned Systems ......................................25
Arming Multiple Partitions .................................................. 25
Disarming Multiple Partitions ............................................. 26
Section 5: System Sounds..............................................28
Section 6: User Functions...............................................30
Section 7: System Troubles............................................34

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Section 1: Let’s Get Acquainted
Introduction
Congratulations on your purchase of RISCO Group's Pro-24 Security System.
The Pro-24 has been specifically designed to meet a wide range of security
needs for mid-size and small residential and commercial installations.
You communicate with your Pro-24 through its keypad(s) . There are two types
of keypads: one with LEDs display, and the other with LCD display. Using its
keys, you can issue commands to your system. In turn, the system can
communicate information to you via its display, indicators and by the sounds it
makes.
LED KEYPAD LCD KEYPAD
Your Pro-24 security system also consists of a variety of sensors , detectors ,
and contacts placed throughout the premises and designed to recognize
abnormal conditions. Typically, your system protects against intrusion. Some
systems may also have fire protection or environmental protection (such as
gas or water level sensors)
All of your system's detectors, sensors, and contacts are wired to the control
panel . As such, your system always knows the status of any protected door,
window, hallway, room, or area. Similarly, it knows if a smoke detector has been
activated.
The control panel, which contains the system's electronics and backup battery ,
functions in the background and, for purposes of security, is installed
out of sight.

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Some Definitions
There are a few terms with which you should become familiar. Knowing them
will help you to better understand and use your system
Zone
A single detector or group of detectors, usually
relating to a certain area of the premises or type of
protection. Zones that use devices designed to
detect break-ins are called intrusion zones .
Another kind of zone may contain one or more
Smoke Detectors. Such zones are called fire
zones. An environmental zone typically protects
the premises from gas leaks and/or flooding.
24-Hour Zone
A 24-Hour intrusion zone is always armed and is
usually assigned to openings, which should never
be disturbed-like fixed glass and non-movable
skylights.
Central Stations
Your system is set up to report alarms to a
Central Station–a facility which continually
monitors the activities of many security systems,
usually via the telephone network, and dispatch
the proper authorities.
Chimes
The chime is a series of short keypad tones, which
can be set up to annunciate, during the disarmed
period, the violation of selected intrusion zone(s).
The chime tone can be used to annunciate the
arrival of a customer each time the front door
opens. The chime can be disabled or enabled at
your discretion.
Trouble
Reporting
If desired, your security system may also report to
the Central Station any troubles or malfunctions it
senses, so that a service call can be made.
Utility Outputs
In addition to your system's normal operation, it's
possible to place a household appliance or
premises lighting under the control of the Pro-24
where it can be conveniently turned on and off
automatically, or by User command from any
system keypad

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Key-switch
Your system may also be equipped with a
keyswitch, useful for simple arming and disarming
operations - usually at a remote location.
Arming
Your System
Arming your system enables its intrusion detectors
to trigger an alarm when violated. Remember,
fire protection and the protection offered by the
keypad's emergency keys are always armed and
always available
Secured or
Bypassed
Before you arm your system, all of its zones must
either be secured or bypassed.
Full Arming and
Home Arming
Your Pro-24 offers two kinds of system arming.
Full Arming prepares all of the system's intrusion
detectors to sound an alarm, if violated,
Home Arming (or Stay Arming) allows individuals
to remain inside and move about the premises
even after the system is armed
Quick Arming
and Code Arming
Your Pro-24 also offers two methods of arming.
Quick Arming achieves the result with just the
press of a single key (either or ).
Code Arming requires that a valid Master Code or
User Code be entered first.
Entry/Exit Delays
Your security system must incorporate an
Entry/Exit Delay to allow proper entry and exit to
and from the premises without causing inadvertent
alarms.
Arming with the
Front Door Open
If set up by your alarm company, the Pro-24 allows
you the convenience of arming your system with
the front door open. After which you must close the
door as you leave the premises. With such a door
open (and all other zones secure), the system is
considered "ready to arm"; the Zone LED
corresponding to the opened door will be lit, and
the keypad's READY LED will flash.
Follow me
In addition to the standard alarm reporting to the
Center Station, the system can generate alarm
tones to a designated system user.

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Scheduling
Through the use of the system's built-in clock, it's
possible to schedule automatic operations
including arming and disarming.
Partitions
One of the Pro-24 advantages is its ability to divide
any system into a number of partitions. Think of
each partition as a separate security system that
can be armed and disarmed individually.
System
Expansion
As your needs grow, your system can be readily
expanded by adding modules, up to 24 zones, 16
keypads, and 33 utility outputs (to operate lights,
cameras, etc.) without changing the main system.

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Section 2: Your Keypad
As a user of your security system, you'll need to be primarily concerned with the
keypad . This section discusses the keypad's visual indicators and the use of its
keys.
Visual Indicators
Each keypad in your system reports its status via its LED (lighted) indicators at
the right. Through its keys, you can enter commands to "arm" and "disarm" the
system, bypass intrusion zones, report emergencies, etc
NOTE : The keys and the LED indicators (except the Zones LED indicators) are
the same in both types of keypads.
LED KEYPAD LCD KEYPAD
The five LED indicators found at the upper right provide typical system
indications, as discussed below and on the next page. Some indicators have
additional functions, explained later on.
POWER LED
The POWER LED is a useful indicator reflecting the system's operation.
NOTE : If a trouble condition exists, the POWER LED will flash only when the
system is in its disarmed state. Once the system is armed, a previously flashing
POWER LED will light steadily.
CONDITION (see note) EXPLANATION
ON The system is
operating properly from
commercial (AC) power; its backup
battery is in good condition

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OFF
The system is inoperative due to lack of
power (from both commercial AC and
backup battery); servicing will be required.
RAPID FLASH
Indicates a trouble condition ; for more
information, see Section 7: System
Troubles .
SLOW FLASH
Indicates the system is in the User
Functions mode (see Section 6 for more
information on User Functions )
ARM LED
The ARM LED indicates whether or not the system's intrusion detectors are
armed.
CONDITION EXPLANATION
ON The system's intrusion detectors are
armed ; subsequent violations of a
protected point or area (e.g. a door,
a window, unauthorized motion) will result
in a burglar alarm
OFF The intrusion function of the system is
disarmed
RAPID FLASH Indicates alarm condition, and occurs after
disarming alarmed system during the
display in alarm memory mode. To
restore the display to normal, press
SLOW FLASH
Indicates the system is in its Exit Delay
period

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READY LED
The READY LED indicates whether or not the system's intrusion zones are
secured and ready to be armed.
CONDITION EXPLANATION
ON All intrusion zones are secure; the system
is ready to be armed
OFF One or more intrusion zones are not
secure and the system is not ready to be
armed; before the system can be armed,
the condition must be addressed
SLOW FLASH Indicates the system is ready to be armed
while a specially designated entry/exit
door remains open, and when a forced
arm zone is open.
FIRE LED
When lit, the FIRE LED indicates that the system is experiencing a fire alarm. When
flashing, a problem has been detected on the fire circuit, and must be serviced.
CONDITION EXPLANATION
ON A
fire alarm or fire emergency is in
progress or has recently occurred
OFF
All fire zones are operating normally
FLASHING A
problem has been detected on the fire
circuit and must be serviced.
BYPASS LED
The BYPASS LED is normally lit when STAY mode is selected
CONDITION EXPLANATION
ON At least one intrusion zone is bypassed, or
when STAY mode is selected
OFF
All zones are operating normally and the
system is in ARM mode .

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TAMPER LED
The TAMPER LED indicates that a zone, a keypad or an external module has been
tampered with, and requires resetting. In some cases a technician code is required to
restore.
CONDITION EXPLANATION
ON A zone, keypad, or an external module
used by the system has been physically
disturbed or tampered with. If disarmed
without fixing the problem, will silent the
sound only.
OFF
All zones are operating normally
ZONE LED (LED keypad only)
The ZONE LEDs indicate the status of each of the system’s intrusion zones.
FOR LCD KEYPAD the display indicates the zone's number and label.
EXPLANATIONCONDITION
SYSTEM DISARMED SYSTEM ARMED
OFF
The corresponding zone is secured
FLASHING The indicated zone is
not secured
N/A
ON
N/A
An alarm has
occurred on the
indicated zone

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Keys
The keys on the keypad can be used for a variety of functions. Each is
explained below:
Used to input the numeric codes which may be
required for arming, disarming, triggering
emergency alarms, along with several other
special functions
NORMAL
OPERATION
Used to enter the User Functions mode
USER
FUNCTIONS
Used to exit from the current menu and return to
normal operation.
NORMAL
OPERATION
Activates AWAY mode and Quick Arming
USER
FUNCTIONS
Used to change data
NORMAL
OPERATION
Activates the STAY mode and Quick Arming
USER
FUNCTIONS
Used to change data
NORMAL
OPERATION
Used to disarm the system after the User Code
is entered
USER
FUNCTIONS
Terminates commands and confirms data to be
stored
Provides System Status
NORMAL
OPERATION
To perform bypass, and to provide information
on bypassed zones (must be pressed after
entering a User Code)
USER
FUNCTIONS
Scrolls up a list
Moves the cursor to the left

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Section 3: Operating Your System
In this section, you'll learn how to perform most of the functions needed to
properly operate your Pro-24 and to get the most out of your security system.
Emergency Keys
Your keypad provides three sets of keys, which can be pushed at any time the
police, fire department, or auxiliary assistance is required.
Police Emergency
Pressing and simultaneously, and
for at least two seconds, will activate a
Police Emergency alarm ( Panic alarm).
Fire Emergency
Pressing and simultaneously, and
for at least two seconds, will activate a
Fire Emergency alarm.
Auxiliary Emergency
Pressing and simultaneously, and
for at least two seconds, will activate an
Auxiliary Emergency .
The annunciation that results during these emergency alarms, along with other
system sounds, is covered in Section 5.
If your system has been programmed to do so, it will communicate any or all of
these alarms to the Central Station monitoring your installation. System
programming also determines whether these emergency alarms will be audible
and/or capable of being communicated to the Central Station.
Keyswitches
If your system is equipped with a special keyswitch, it can, with the twist of a
key, be toggled through ARM (Away) and DISARM modes.
Note: Hidden Display
It is desired for some systems, that the keypad will not display the status of the
system. (If set in this mode) the ARM, READY & BYPASS LEDS will not
function and the LCD display Enter code: After entering a valid user code the
system will work and display the normal mode. One minute after the last
operation, the system will automatically switch to the Hidden Display Mode .

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User Codes
To perform many of the Pro-24' s functions, a security code (often called a
User Code ) must be entered at the keypad.
Each individual using the system is assigned a User Code , which, in turn, is
linked to an Authority Level . Those with a "higher authority" have access to a
greater number of system functions, while those with a "lower authority" are
more restricted in what they may do. There are six different Authority Levels
available for users of the Pro-24 .
AUTHORITY
LEVELS DESCRIPTION
GRAND MASTER:
All operations for all partitions.
MANAGER:
Same as above, except changing the Grand Master
Code.
MASTER:
Same as for Manager, but limited to designated
partitions.
USER:
Only basic operations to one or more partitions.
ARM ONLY:
Arming one or more partitions.
MAID:
Used only for one-time arming and disarming, after
which the code is automatically erased and should be re-
defined.
Note that the User Codes having the lower Authority Levels (i.e. User,
Arm Only, and Maid ) may have variable lengths up to the chosen Code Length .
A user code can have up to 6 digits.
Your Pro-24 can support up to 99 different User Codes, identified with index
numbers from "00" through "98".
Your Pro-24 was given a Grand Master Code of 1–2–3–4 during manufacturing.
Unless your alarm company has already changed it to suit your preference, it's
best to modify this code to one which is unique and personalized. To change the
Master Code, and/or to set up User Codes, follow the steps on the next page.

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Setting/ Changing Access Codes
STEP DESCRIPTION
1
The system must be disarmed).
Enter the User Functions Mode (
∗ ) and select Codes (5):
2
Enter the 4-digit (or 6) Master (or higher authority) Code, and
press [
ENTER]
3
Enter the two digit User Index number 00 to 98
Note: the index number 00 belongs to the Grand Master
Example:
For User Code 6, press
For User Code 12, press
4
Carefully enter the new code and press [ENTER]
If successful, you will hear a single confirming beep.
If not, you'll hear three quick error beeps;
5
Repeat steps 3 and 4 for additional codes until complete.
6
When all codes are entered press key twice quickly to
reset and exit user function mode.

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Deleting User Codes
At times, it may be desirable to completely delete a User Code . Note that it is
impossible to delete the Master Code (although it can be changed).
STEP DESCRIPTION
1
The system must be disarmed. Enter the
User Functions Mode (
, ) and choose Codes (5):
2
Enter the current Master Code and press [ ENTER]:
3
To delete any other User Code, enter the User Code's index
number you wish to delete (2-digit) ,
for example:
for User Code 6, press
4
Press 0 followed by [ENTER]:
If successful, you will hear a single confirming beep.
If not, you'll hear three quick error beeps
5
Repeat steps 3 and 4 for additional codes until complete.
6
When all required codes are deleted press key twice
quickly to reset and exit user function mode.

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Arming Your System
STEP DESCRIPTION
1
Check the READY LED on your keypad. If lit or flashing ,
the system is READY.
If NOT lit or flashing, the system is NOT ready to be armed.
Secure or bypass the violated zone(s) and then proceed.
Choose among one of the following arming types:
2
Arming when Leaving
the Premises Empty:
Arming with the Premises
Occupied
:
3
Enter your User Code and
press [ARM] key
NOTE: If you make a
mistake the keypad will
produce three short beeps. If
so, press ( ,, ) quickly and
re-enter the above sequence
correctly
If your system has Quick
Arming , simply press
.
Enter your User Code and press
[STAY] key
If your system has Quick
Arming , simply press .
Note: Pressing [STAY] twice will
cancel the entry delay time.
Pressing [ , ] during exit time will
silence the beeps on the keypad.
4
All persons are to exit
except the person arming
the system. Leave the
premises and close the
door. The keypad will beep
as counts down the Exit
Delay period, and the ARM
LED flashes for the above
duration, and than light
steadily.
If LCD KP is in use, its
display will indicate the
remaining Exit Delay time, at
the end of this period, it
displays
ARMED.
If required, leave the premises
and close the door. The keypad
will beep as it counts down the
Exit Delay period, and the ARM
LED flashes for the above
duration will than light steadily.
The BYPASS LED will light,
indicating that the interior zones
are being bypassed.
If LCD keypad is in use, its
display will indicate the
remaining Exit Delay time, and at
the end of this period, it displays
AT HOME ARMED.