
RockShox Service
We recommend that you have your RockShox component serviced by a qualified bicycle mechanic. Servicing RockShox components requires
knowledge of components, as well as the use of specialized tools and lubricants/fluids. Failure to follow the procedures outlined in this service
manual may cause damage to your component and void the warranty.
Visit www.sram.com/service for the latest RockShox Spare Parts catalog and technical information. For order information, please contact your local
SRAM distributor or dealer.
Information contained in this publication is subject to change at any time without prior notice.
Your product's appearance may differ from the pictures contained in this publication.
For recycling and environmental compliance information, please visit www.sram.com/company/environment.
Part Prepartion
Remove the component from the bicycle before service.
Disconnect and remove the remote cable or hydraulic hose from the fork or rear shock, if applicable. For additional information about RockShox
remotes, user manuals are available at www.sram.com/service.
Clean the exterior of the product with mild soap and water to avoid contamination of internal sealing part surfaces.
Model Code Identification
Product model code and specification details can be identified with the serial number on the product. Model codes can be used to identify the
product type, series name, model name, and product version associated with the production model year. Product details can be used to identify
spare parts, service kit, and lubricant compatibility.
Model Code example: RM-TLOC-ULT-B1
RM = Product Type - Remote
TLOC = Platform/Series - TwistLoc
ULT = Model - Ultimate
B1 = Version - (B- second generation, 1- first iteration)
To identify the model code, locate the serial number on the product and enter it into the Search by Model Name or Serial Number field at
www.sram.com/service.
Warranty and Trademark
For SRAM Warranty information, visit www.sram.com/warranty.
For SRAM Trademark information, visit: www.sram.com/website-terms-of-use.