Roland VersaStudio BT-12 User manual

OperatingInstructions 
Forsafeandcorrectuse,besuretoreadSafetyInformationbefore
usingthemachine. 

1
TABLEOFCONTENTS

Notice..................................................................................................................................................7
Important.......................................................................................................................................7
User'sNotes...................................................................................................................................7
HowtoReadThisManual..................................................................................................................10
Symbols........................................................................................................................................10
Notes............................................................................................................................................10
Model‐SpecificInformation...............................................................................................................11
PresentationoftheProductNamesinThisManual....................................................................11
1.AboutThisProduct..........................................................................................................13
GuidetoComponents........................................................................................................................13
FrontView....................................................................................................................................13
LeftSideView...............................................................................................................................14
Tray(A4StandardTray)...............................................................................................................15
Tray(A5Tray)...............................................................................................................................16
Tray(Sleeve&SocksTray)...........................................................................................................17
ControlPanel.....................................................................................................................................18
LoadingandRemovingtheTray........................................................................................................20
TrayType......................................................................................................................................20
LoadingtheTray...........................................................................................................................20
RemovingtheTray.......................................................................................................................21
TurningOn/OffthePower.................................................................................................................22
2.PreparingforPrinting......................................................................................................23
SetupProcedure................................................................................................................................23
CheckingtheComputerandInstallationArea...................................................................................24
Theareawherethemachineistobeplaced...............................................................................24
Checkingthepowersource..........................................................................................................26
CheckingtheComputertobeConnected....................................................................................27
CheckingtheSuppliedItemsandUnpackingtheMachine...............................................................28
InstallingtheInkCartridges...............................................................................................................31
PlugginginthePowerCordandTurningthePowerOn....................................................................34
ConnectingtheComputerandInstallingthePrinterDriver..............................................................37
ConnectingtheComputerandInstallingtheSoftware(USBConnection)........................................38
ConnectingtheMachineviaUSB.................................................................................................38
InstallingthePrinterDriver..........................................................................................................39
SharingthePrinter.......................................................................................................................43
ConnectingtheComputerandInstallingtheSoftware(NetworkConnection).................................45

2
ConnectingtheMachineviaEthernetInterface..........................................................................45
NetworkSettingsforEthernet.....................................................................................................47
InstallingthePrinterDriver..........................................................................................................48
InstallingthePrinterDriverManuallyUsingtheNetwork...........................................................50
Fabric.................................................................................................................................................56
UsableFabric................................................................................................................................56
PrecautionsRegardingFabric.......................................................................................................56
LoadingFabrics..................................................................................................................................58
LoadingaFabricintheStandardTray..........................................................................................58
LoadingSocksintheSleeve&SocksTray....................................................................................61
LoadingaSleeveintheSleeve&SocksTray................................................................................64
3.PrintingonT‐shirts..........................................................................................................69
AboutDesignSoftware......................................................................................................................69
OperatingEnvironment...............................................................................................................69
Installing.......................................................................................................................................69
Launching.....................................................................................................................................70
Exiting...........................................................................................................................................70
CreationFlow.....................................................................................................................................71
RemovingDustandFlatteningFibers................................................................................................72
LoadingaT‐shirtintheTray..............................................................................................................73
Printing..............................................................................................................................................74
RemovingtheT‐shirtfromtheTray..................................................................................................77
FixingInk............................................................................................................................................79
HandlingPrintedGoods.....................................................................................................................80
PrecautionsWhenWashingPrintedGoods.................................................................................80
4.PrintingviathePrinterDriver..........................................................................................83
SettingtheAccessoriesTabonthePrinterDriver.............................................................................83
Printing..............................................................................................................................................84
DisplayingthePrintingSettings...................................................................................................85
CancelingPrinting..............................................................................................................................86
CancelingPrintingfromtheStatusMonitor................................................................................86
CancelingPrintingUsingthe[Stop]Key.......................................................................................86
CancelingPrintingfromtheTaskbar............................................................................................87
5.MachineSetupMenus.....................................................................................................89
MakingMachineSettingsUsingtheControlPanel...........................................................................89
Usingthe[Counter]Menu.................................................................................................................93
DisplayingtheCounter.................................................................................................................94
PrintingtheCounter....................................................................................................................95
DifferencesBetweentheCounterandtheTotalCounter...........................................................95

3
Usingthe[List/TestPrint]Menu........................................................................................................96
PrintingaConfigurationPage......................................................................................................96
InterpretingtheConfigurationPage............................................................................................97
Usingthe[Maintenance]Menu.........................................................................................................98
NozzleCheck................................................................................................................................99
Head‐cleaning............................................................................................................................101
Head‐flushing.............................................................................................................................102
HeadPosition.............................................................................................................................104
Registration................................................................................................................................107
SettingtheDateandTime.........................................................................................................109
MovePrint‐Heads......................................................................................................................111
CleanMaintUnit........................................................................................................................114
AutoHeadMaint........................................................................................................................116
CleanInternals...........................................................................................................................118
Usingthe[System]Menu................................................................................................................122
Changingthe[System]Menu.....................................................................................................123
Usingthe[HostInterface]Menu.....................................................................................................125
Changingthe[HostInterface]Menu..........................................................................................128
PrecautionstoTakeWhenUsinginaNetwork.........................................................................129
Usingthe[Language]Menu.............................................................................................................130
6.MonitoringandConfiguringtheMachine.....................................................................131
UsingtheStatusMonitor.................................................................................................................131
UsingWebImageMonitor...............................................................................................................132
DisplayingTopPage...................................................................................................................133
Menu..........................................................................................................................................134
LogginginUsingWebImageMonitor........................................................................................134
ChangingtheMachineSettings.................................................................................................135
NotifyingtheMachineStatusbyE‐mail.....................................................................................138
AbouttheWebImageMonitorHelp.........................................................................................144
SNMP...............................................................................................................................................145
7.UsingtheMachinewithaMacintosh............................................................................147
SystemRequirementsforMacintosh..............................................................................................147
InstructionsApplicabletoBothMacintoshandWindowsComputers............................................148
InstallingthePrinterDriveronaMacintosh....................................................................................150
AddingthePrinterthroughaUSBConnectionviathePrinters&ScannersPreferencesPane...........150
AddingthePrinterinthePrinters&ScannersPanelUsingBonjour..........................................151
AddingthePrinterthroughaNetworkConnectionviathePrinters&ScannersPreferencesPane..........151
MaintenanceoftheMachineUsingaMacintosh............................................................................153
Displayingthe[MaintenanceUtility]onaMacintosh................................................................153
PrintingwithaMacintosh................................................................................................................154

4
CancelingPrintingonaMacintosh..................................................................................................156
CancelingaPrintJobfromthePrintJobQueueWindow..........................................................156
OpeningHelponaMacintosh.........................................................................................................157
8.Maintenance..................................................................................................................159
RestrictingMachineFunctions........................................................................................................159
LockingtheKeys.........................................................................................................................159
UnlockingtheKeys.....................................................................................................................159
ReplacinganInkCartridge...............................................................................................................160
CheckingtheRemainingInk.......................................................................................................160
ReplacinganInkCartridge.........................................................................................................161
HandlingInkCartridges..............................................................................................................164
ReplacinganInkCollectorUnit........................................................................................................166
CheckingtheWasteInkLevel....................................................................................................166
ReplacinganInkCollectorUnit..................................................................................................167
ReplacingFilters...............................................................................................................................170
AdjustingtheFanSpeed..................................................................................................................171
Cleaning...........................................................................................................................................172
CleaningtheTopCover..............................................................................................................172
CleaningtheHeightPositionSensor..........................................................................................1 7 4 
CleaningthePowerCablePlug..................................................................................................176
Moving.............................................................................................................................................177
MovingaShortDistance............................................................................................................177
MovingaLongDistance.............................................................................................................178
Disposing.........................................................................................................................................179
WhenNotUsingforaLongPeriodofTime.....................................................................................1 8 0 
9.Troubleshooting............................................................................................................181
SoftwareCannotBeInstalled..........................................................................................................181
ConfirmingInstallation...............................................................................................................181
CheckingYourComputerEnvironment......................................................................................181
PrinterDriverCannotBeInstalled.............................................................................................183
USBConnectionisnotAutomaticallyDetected.........................................................................183
IfTestPrintFails..............................................................................................................................184
Uninstalling......................................................................................................................................185
UninstallingthePrinterDriver...................................................................................................185
DeletingDevices.........................................................................................................................186
PrintingDoesNotStart....................................................................................................................187
TheTrayDoesNotOperateCorrectly..............................................................................................188
CheckingtheStatusoftheFabricandtheTray.........................................................................188
AdjustingtheHeightoftheTray................................................................................................189
RemovingtheTrayManually.....................................................................................................193

5
RemovingaFabricorForeignObjectbyOpeningtheTopCover..............................................193
PrintResultsAreNotSatisfactory....................................................................................................196
PrintsareUnsatisfactory............................................................................................................196
ColorsDoNotMatchtheDisplayedImage................................................................................199
PositionsDoNotMatchtheDisplayedImage............................................................................200
OtherProblems..........................................................................................................................200
CheckingtheConsumables........................................................................................................201
IfaMessageAppearsduringInstallation........................................................................................202
Error&StatusMessagesontheDisplay..........................................................................................203
StatusMessages.........................................................................................................................203
ErrorMessages...........................................................................................................................203
StatusMonitorErrors......................................................................................................................208
StatusMonitorDoesNotOpen..................................................................................................208
NoResponsefromMachine.......................................................................................................208
NoTray.......................................................................................................................................209
GarmentMisfeed.......................................................................................................................209
GarmentSizeMismatch.............................................................................................................209
CoverOpen................................................................................................................................209
PrintCartridge(s)NotDetected/WrongCartridge/CoverOpen................................................210
CartridgeAlmostEmpty.............................................................................................................212
CartridgeEmpty.........................................................................................................................212
UsedCartridge...........................................................................................................................212
InkCollectorUnitNotDetected/WrongUnit.............................................................................213
InkCollectorUnitAlmostFull....................................................................................................214
InkCollectorUnitFull.................................................................................................................214
UsedInkCollectorUnit..............................................................................................................214
OutofPrintableTemperatureRange.........................................................................................214
PrinterError...............................................................................................................................215
NetworkInterfaceError.............................................................................................................215
MaintenanceFailed....................................................................................................................215
CannotRecoverErrorPage........................................................................................................215
10.Appendix......................................................................................................................217
SoftwareontheCD‐ROM................................................................................................................217
Files............................................................................................................................................217
PrinterDrivers............................................................................................................................217
Manuals......................................................................................................................................218
ElectromagneticInterference..........................................................................................................219
Specifications...................................................................................................................................220
MachineBody............................................................................................................................220
OptionalTrays............................................................................................................................222

6
WheretoInquire.............................................................................................................................223
RecommendedConsumables..........................................................................................................224
OptionsandConsumables...............................................................................................................225
Trademarks......................................................................................................................................226
INDEX.................................................................................................................................227

7
Notice

Important
Innoeventwillthecompanybeliablefordirect,indirect,special,incidental,orconsequential
damagesasaresultofhandlingoroperatingthemachine.
Forgoodoutputquality,themanufacturerrecommendsthatyouusegenuineinkfromthe
manufacturer.
Themanufacturershallnotberesponsibleforanydamageorexpensethatmightresultfromthe
useofpartsotherthangenuinepartsfromthemanufacturerwithyourofficeproducts.

User'sNotes
• Hightemperaturesinsidethemachinecancauseabreakdown.Donotleananythingagainst
theventorblockitinanyway.

1. Vent
• Warmairfromtheventisnormalandnotacauseforconcern.
• Donotleavethetoporrightfrontcoveropen.Ifyoudo,dustorothermattermightgetinside
themachine,andthiswillreduceprintquality.
• Duringprinting,donotmovethemachineoropenitscovers.
• Donotopenthetoporrightfrontcoverduringprinting.Ifyoudo,printingwillstop.

8

• Donottouchinktubesortoothedrubberbelt.Also,takecarenottocatchcablesorinktubes
withyoursleeves.
2
1
DSA504

1.
Toothedrubberbelt 
2. Inktubes
• Takecarenottodropforeignobjectsinsidethemachine.
• Afteryouinstalltheinkcartridgeandturnthemachineonforthefirsttime,theprinthead
primingprocesswillbegin.Thisprocesssometimesclogstheprinthead.Ifthishappens,
performtheheadcleaningprocedure.
• Duringprinting,donotturnoffthepowerorunplugthepowercordfromthewalloutlet.
• Duringprinting,donotsubjectthemachinetoexternalshock.
• Whennotusingthemachine,turnoffthepower.
• Youcanplaceupto10kg(22.1lb.)ofevenlyspreadweightonthemachine.Donotplaceany
concentratedweightofmorethan2.5kg(5.6lb.)onthemachine.
• Donotplaceunsteadyobjectsonthemachine.Iftheyfall,theywillcauseinjurytousers
and/ordamagetothemachine.
• "PagesPrinted"displaysthenumberofpagesprinted.Use"PagesPrinted"toestimatethe
numberofpagesthatcanbeprintedwithinthemachine'sremainingoperationallife.The
machine'soperationallifeiscalculatedbasedonthenumberofpagesthatitcanprintin
[Speed]mode.
• Dependingonyourprintingdocument,theinkcollectorunitmayfillupsoonerthannormal.
"PreparenewInkCollectorUnit"messageappearsshortlybeforetheinkcollectorunitisfull.
Althoughthemachineremainsusableuntiltheunitiscompletelyfull,contactyoursalesor
servicerepresentativeasearlyaspossible(chargeincurred).
• Inkcartridgesshouldbeusedupbeforetheirexpirydate,ideallywithinsixmonthsofbeing
removedfromtheirpackaging.
• Cartridgesthatarenolongerusableforprintingreserveasmallquantityofinkfor
maintenanceusage.
• Inkcartridgesandsuppliescomplywiththemanufacturer'ssafetyspecifications.Toensure
safetyandreliability,usegenuineinkcartridgesandsupplies.
• Printinghundredsofcopiesinasingledaymightcausetheprintheadtoclogthefollowing
day.Ifthishappens,performtheheadcleaningprocedure.

9

• Thismachineperformsregularautomaticmaintenance,afterandduringprinting,toensure
consistentprintquality.Maintenanceisalsoperformedwhenprintingbeginsafteraperiodof
disuse.
• Colorinkmaybeusedevenifyouprintall‐blacktextorifyouspecifyblackandwhiteprinting.
Itmayalsobeusedforprintheadcleaningandrefreshing,whicharedonetomaintain
machineperformance.
• Ifthemachinewillnotbeusedforalongtime,turnitspoweroff,disconnecttheUSBcableor
Ethernetcable,andunplugthepowercordfromthewalloutlet.Ifyoudonotusethe
machineforthreemonthsorlonger,cleantheinternalcompartmentsusingthededicated
cleaningcartridgeinadvance.Forthecleaningmethod,seepage118"CleanInternals".
Becausethemachineconsumesalotofinkformaintenanceandprintheadcleaningwhen
turnedonafteralongperiodofinactivity,werecommendyouusethemachineatleastonce
amonth.
• Donotmovethemachinewhileitispowered.Evenwhenitisoff,makesurethemachineis
onalevelsurfaceandsafefromshockandvibration.
• Donotturnthemachineoffwhileitisbusy.Makesurethemachineisidlebeforeturningit
off.

10
HowtoReadThisManual
Besuretoreadthissectionbeforeanythingelse.
ThisguideusesWindows7proceduresforitsexamples.Proceduresandscreensmightvary
dependingontheoperatingsystemyouareusing.

Symbols
Thismanualusesthefollowingsymbols:

Indicatespointstopayattentiontowhenusingthefunctions.Asthisalsoincludespointswhich
maycauselossofdata,besuretoreadtheseexplanations.

Indicatessupplementaryexplanationsofthemachine'sfunctions,andinstructionsonresolving
usererrors.
[]
Indicatesthenamesofkeysonthemachine'sdisplayorcontrolpanels.
(mainlyEurope,Asia,andChina)
(mainlyNorthAmerica)
DifferencesinthefunctionsofRegionAandRegionBmodelsareindicatedbytwosymbols.Read
the information indicated by the symbol that corresponds to theregionofthemodelyouare
using. For details about which symbol corresponds to the model you are using, see page 11
"Model‐SpecificInformation".

Notes
Contentsofthismanualaresubjecttochangewithoutpriornotice.
Thecolorsamplesinthismanualmaydifferslightlyfromthecolorsofactualcopies.Some
illustrationsinthismanualmightbeslightlydifferentfromthemachine.
Certainoptionsmightnotbeavailableinsomecountries.Fordetails,pleasecontactyourlocal
dealer.
Dependingonwhichcountryyouarein,certainunitsmaybeoptional.Fordetails,pleasecontact
yourlocaldealer.

11
Model‐SpecificInformation
Thissectionexplainshowyoucanidentifytheregionyourmachinebelongsto.
Thereisalabelontherearofthemachine,locatedinthepositionshownbelow.Thelabel
containsdetailsthatidentifytheregionyourmachinebelongsto.Readthelabel.
DYX057

Thefollowinginformationisregion‐specific.Readtheinformationunderthesymbolthat
correspondstotheregionofyourmachine.
(mainlyEurope,Asia,andChina)
Ifthelabelcontainsthefollowing,yourmachineisaregionAmodel:
• CODEXXXX‐21,‐27,‐29
• 220‐240V
(mainlyNorthAmerica)
Ifthelabelcontainsthefollowing,yourmachineisaregionBmodel:
• CODEXXXX‐17
• 100‐120V

• Dimensionsinthismanualaregivenintwounitsofmeasure:metricandinch.Ifyour
machineisaRegionAmodel,refertothemetricunits.IfyourmachineisaRegionBmodel,
refertotheinchunits.

PresentationoftheProductNamesinThisManual
Thissectiondescribestheabbreviationsofthestandardproductsandoptionsinthismanual.

ProductnameAbbreviation
RolandCT‐A4A4standardtray
RolandCT‐A5A5tray
TrayforSleeve&SocksSleeve&SocksTray
RolandHB‐12Finisher
RolandTPG‐BKInkcartridge‐Black

12
ProductnameAbbreviation
RolandTPG‐CYInkcartridge‐Cyan
RolandTPG‐MGInkcartridge‐Magenta
RolandTPG‐YE Inkcartridge‐Yellow
InkCollectionUnitInkcollectorunit
CleaningLiquidCleaningliquid
CleaningCartridgeKCleaningcartridge
CleaningCartridgeCCleaningcartridge
CleaningCartridgeMCleaningcartridge
CleaningCartridgeYCleaningcartridge
CleaningToolCleaningtool
CleaningStickAbsorbent
CleaningAbsorberCleaningstick
FanFilterFilter
RolandDesignSoftwareDesignSoftware


13
1.AboutThisProduct

Thischapterdescribesthenamesandfunctionsofthemachine'spartsandoptions.
GuidetoComponents
FrontView
DSB065
2
1
3
1
4
5
6
6
7

1. Vent
Airisventedhereto preventtheinsideof themachinefromgettingtoowarm.Donotleananything
againsttheventorblockitinanyway.Iftheinsideofthemachinegetstoowarm,abreakdowncould
occur.
2. RearCover
3. TopCover
Normally, keep this cover closed. For safety reasons, opening or closing the top cover will cause the
powertoturnoffimmediately.Donotopenorclose thetopcoverwhennot required,suchaswhile
printingisperformed.Whenamessagepromptingyoutoopenthetopcoverappearsonthedisplay,
followtheinstructions.
4. Filter
Ifamessagepromptingyoutoreplacethefilterappears,replaceit.

1.AboutThisProduct
14

5. RightFrontCover
Normally,keepthiscoverclosed.Openthiscoveronlywhenyouneedtoinstallorreplaceanink
cartridgeorreplacetheinkcollectorunit.
6. IndentationsforLifting
7. TrayStand
Standforsettingthetray.

LeftSideView
DSB066
4
3
1
2

1. Ethernetport
Portforconnectingthe100BASE‐TXor10BASE‐Tcable.
2. USBport
PortforconnectingtheUSB2.0interfacecable.
3. Powercover
Acovertoprotectthepowercord.
4. Powerinlet
Plugthepowercord.

GuidetoComponents
15
ManualPocket
Setthe"User'sGuide"suppliedwiththismachine.
InstallingtheManualPocket
DYX011


Tray(A4StandardTray)
YoucanprintwithinanA4size(210×297mm)(8.3×11.7inches)areaonagarmentusingthis
tray.

DSA108
3
4
2
1


1. Table
Astandforsettingfabrics.
2. Cover
Openthecoverwhensettingfabricsonthetable.
3. UnlockButton
Presstounlockandopenthecover.
4. TrayPositioningLine
Alignthislinewiththeedgeofthemachinewheninstallingthetray.

1.AboutThisProduct
16


Tray(A5Tray)
YoucanprintwithinanA5size(148×210mm)(5.9×8.3inches)areaonagarmentusingthistray.
DSA109
3
2
1
4

1. Table
Astandforsettingfabrics.
2. Cover
Openthecoverwhensettingfabricsonthetable.
3. UnlockButton
Presstounlockandopenthecover
4. TrayPositioningLine
Alignthislinewiththeedgeofthemachinewheninstallingthetray.

GuidetoComponents
17


Tray(Sleeve&SocksTray)
Youcanprintsleeveorsocksusingthistray.
DYX061
1 2
3 4

1. Table
Astandforsettingfabrics.
2. Cover
Openthecoverwhensettingfabricsonthetable.
3. TrayPositioningLine
Alignthislinewiththeedgeofthemachinewheninstallingthetray
4. UnlockButton
Presstounlockandopenthecover.


1.AboutThisProduct
18

ControlPanel


1. Display
Displaysthecurrentmachinestatusandmessages.
2. [Escape]key
Pressthiskeytoreturntothepreviousconditiononthedisplay.
3. [],[/Menu]keys
Usethesekeystoincreaseordecreasevaluesonthedisplaywhenmakingsettings.
Keepthekeypressedtoquickenscrolling,andincreaseordecreasevaluesonthedisplay
inunitsof10.
Toapplythisfunction:under[Maintenance],set[KeyRepeat]to[On].
Seepage98"Usingthe[Maintenance]Menu".
Whenthemachineisinstandbymode,pressthe[ /Menu]keytomakeandcheckthe
currentmachinesettings.
4. [#Enter]key
Pressthiskeytoexecutemenuitemsselectedonthedisplay.
5. [Start]key
Startprinting.LEDofthe[Start]keylightsupwhenthemachineisreadytostartprinting
andflasheswhenitisprinting.
6. [Tray]key
Pressthiskeytomovethetrayforciblytothefront.
7. Powerlamp
Lightsupwhenthepowerison.
Flasheswhenthemachineisreceivingdatafromacomputerorifthereisdatatobe
printed.
8. Alertindicator
Lightsuporblinkswheneveramachineerroroccurs.
Iftheredlightison,followtheinstructionsthatappearonthedisplay.
Seepage203"Error&StatusMessagesontheDisplay".
