Royal Sovereign RBC-100 User manual

Owner’s Manual
BILL COUNTER WITH
COUNTERFEIT DETECTION
RBC-100
Royal Sovereign International, Inc. Please read and retain these instructions.
To register your product, please go to www.royalsovereign.com

Thank you for purchasing the Royal Sovereign High Speed Bill Counter, RBC-
100.This manual will provide you with safetyinformation, instructions for
optimal use, and proper care and maintenance for your product. Please read
this manual carefully before operating.
CONTENTS
1
SAFETY INSTRUCTIONS ............................................................................... 2
BOX CONTENTS ........................................................................................ 3
PRODUCT VIEW......................................................................................... 3
QUICK START GUIDE ................................................................................... 4
CONTROL PANEL....................................................................................... 5
HOW TO LOAD BILLS .................................................................................. 5
PRODUCT OPERATION................................................................................. 6 -7
MAINTENANCE OF THE MACHINE ................................................................... 7
TROUBLESHOOTING ................................................................................... 8
ERROR CODE DISPLAY AND SOLUTIONS............................................................ 8 -9
SPECIFICATIONS ....................................................................................... 10
WARRANTY ............................................................................................. 11

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When using this machine follow these safety precautions to reduce risk of fire, electric shock, or injury.
WARNING
Read & Fully Understand This Owner’s Manual Before Using This Machine.
SAFETY INSTRUCTIONS
1. Only use the power cord that comes with the machine. Plug the power cord into a properly
grounded wall outlet.
2. Do not use the machine if the power cord is damaged.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. Do not take apart the machine. When service or repairs are needed, bring to a qualified service
repair technician or contact Royal Sovereign Customer Service.
5. When unplugging the power cord from the outlet, grip the plug to pull it out.
6. Do not place objects on the power cord and do not bend it excessively.
7. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid
or aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from
sticking to the light transmitter or the light receiving sensors.
8. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This
may result in the machine not working properly.
9. When not using the machine for long periods of time, unplug the power cord from the outlet.
10. The effective power must be in scope of 110~220V. The fuse rating is 2A/250V, it can not be
increased or reduced.

BOX CONTENTS
3
Bill Counter
PRODUCT VIEW
Hopper
Bill Receiving
Vanes
Control Panel

4
1. Plug the power cord, from the back of the unit, into the wall power outlet (A).
2. On the back of the machine, flip the power switch to power on (B).
3. The machine will go through an automatic self-diagnostics test to ensure accurate
bill counting. The counting wheels in the bill counter will spin several times to ensure
it is ready for use. When the machine has completed its test run and “0” displays on
the machine, it is now ready for counting.
4. Place your currency into the hopper to automatically begin counting.
QUICK START GUIDE
For More Detailed Instructions, Go To Page 6
A: Power Cord
B: Power Switch
B
A
C
C: Thickness Adjuster

5
CONTROL PANEL
HOW TO LOAD BILLS
UV
Indicator
MG
Indicator
ADD
Indicator
BATCH
Indicator
Counterfeit
Indicator
ADD
Button
BAT +1
Button
BAT -10
Button
RESET
Button
MG
Button
UV
Button
COUNT
Button
Count
Display
Batch Preset
Display

1. Plug the power cable from the back of the machine into a wall power outlet, and turn the
power switch on.
•The unit will conduct an automatic self-diagnostics to ensure accurate counts.
•After five seconds of the counting wheels spinning, the screen will display “0”.
•If there is a problem, the preset display will show an error code. (See ERROR CODES
–LOCATED ON PAGE 11.)
2. Before counting, select counting settings that are related to your counting needs:
•Add Mode: The ADD mode displays the cumulative total of all bills counted. To turn
the ADD mode on, press the “ADD” button.
•Batch Mode: The machine is preset to common counting mode, which
automatically counts all bills placed into the hopper. To count bills in batches, press
the “BAT/+1” or the “BAT/-10” button. Both buttons will set the batch quantity to
100. Use the “BAT/+1” button to increase the quantity by 1. Use the “BAT/-10”
button to decrease the quantity by 10. Press the “RESET” button to clear the batch
mode.
•Count Mode: By pressing the “COUNT” button this will put the bill counter in basic
count mode. This will turn off all counterfeit detection methods.
PRODUCT OPERATION
6

7
PRODUCT OPERATION (CONTINUED)
MAINTENANCE OF THE MACHINE
WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from
the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any
paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important
to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain
access to the interior.
If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.
To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign
Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With
the machine on, simply run the cleaning card through the machine like a bill. This cleaning card will run
through and clean the sensors of dirt and other contaminates. Cleaning cards are recommended to be
used after every 100 cycles.
•Counterfeit Detection: UV and MG detection methods are automatically on when the unit
is powered up. To manually turn off any of these methods, press the corresponding
buttons, “UV” and “MG”.
oUV Counterfeit Detection: Counterfeit bills often used white or bleached paper,
which will glow under ultraviolet light. When the UV detector finds a suspicious
bill, the machine will stop counting to allow removal and will display the error
code on the display. To resume counting, simply press “RESET”.
oMG Counterfeit Detection: If the magnetic detector does not find the presence
of magnetic ink that are standard in authentic bills, the machine will stop
counting to allow removal and will display the error code on the display. To
resume counting, simply press “RESET”.
3. Place bills into the hopper to begin counting.

TROUBLESHOOTING
Error Code Reason Solutions
Bills get damaged /
Machine runs slow Hopper Tension is too tight
To loosen the tension, please turn the bill
thickness adjuster (located on the back of
the machine) one notch to the right (+).
Repeat bill counting and adjust if the
problem continues.
Bills eject from the
machine / Display
shows miscount
Hopper Tension is too loose
To tighten the tension, please turn the bill
thickness adjuster (located on the back of
the machine) one notch to the left (-). Repeat
bill counting and adjust if the problem
continues.
Error Code Reason Solutions
E01 The left counting sensor is broken or dirty Clean the sensor or contact Royal
Sovereign to replace sensor.
E02 The right counting sensor is broken or dirty Clean the sensor or contact Royal
Sovereign to replace sensor.
E04 The hopper sensor is broken or dirty Clean the sensor or contact Royal
Sovereign to replace sensor.
E0A
Ambient light is too high. Lower the ambient light or change
the UV sensor.
UV sensitivity light is too high. Lower the UV sensitivity.
ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error codes when counting, which means there are some problems with
the machine. Refer to the chart below to solve the errors.
8

ERROR CODE DISPLAY AND SOLUTIONS (CONTINUED)
If you are receiving error codes above, check the machine for dust. If you continue to receive error codes,
please contact Royal Sovereign’s Service Center at 1-800-397-1025.
Error Code Reason Solutions
BF Wheels running without feeding bills Press reset and feed bills again.
EE1 Suspect note is flagged due to UV error Remove first bill from the stacker,
then continue counting.
EE2 Suspect note is flagged due to MG error (no
magnet)
Remove first bill from the stacker,
then continue counting.
EE4 Suspect note is flagged due to half size error
(partly ripped or folded)
Remove first bill from the stacker,
then continue counting.
EEF The left (right) counting sensor is dirty or
broken
Clean the sensor or contact Royal
Sovereign to replace sensor.
EE5 Two bills are counted as one/inaccurate
counting
Tighten the tension adjustment
screw clockwise.
EE6 Suspect note is flagged due to MG error (to
much magnetic presence on the bill)
Remove first bill from the stacker,
then continue counting.
EE7 Bill is slanted/not inserted properly Remove first bill from the stacker,
then continue counting.
EE9 Suspect note is flagged due to bill width
being larger than 75 mm
Remove first bill from the stacker,
then continue counting.
EEA Suspect note is flagged due to chain note
error
Remove first bill from the stacker,
then continue counting.
9

SPECIFICATIONS
Model RBC-100
Power 100 –240V, 50/60Hz 1.5A
Power Consumption < 60W
Temperature Range of
Operation 32~104 °F / 0~40 °C
Hopper Capacity 150 notes
Counting Speed 1,500 bills per minute
Accepted Note Size 4.3” x 2.0” ~ 7.0” x 3.3” / 110 x 50 ~ 180 x 85 (mm)
Accepted Currency USD
Display Range Counting: 3 Digits / Batch Counting: 3 Digits
Dimensions 9.45” W x 8.86” D x 5.12” H (240 x 225 x 130 mm)
Net Weight 6.60 lbs. / 3.00kg
10

Royal Sovereign International, Inc. warranties this product to be free from defects in material and
workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
This warranty only covers products that are properly installed, properly maintained, and properly operated in
accordance with the instructions provided. This limited warranty does not cover any failures or operating
difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper
installation, or improper maintenance and service by you or any third party.
Returned product will not be accepted without a Return Authorization number. To request a Return
Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of
damaged product or parts will be the responsibility of the purchaser. Return defective product, in original
packaging, to the address below.
Royal Sovereign International, Inc.requires reasonable proof of your date of purchase from an authorized
retailer or distributor.Therefore, you should keep your receipt, invoice, or canceled check from the original
purchase.The limited warranty shall be limited to the repair or replacement of parts which prove defective
under normal use and service within the warranty period.
Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER
TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL,OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages so the above exclusion and limitations may not apply to you.
For product support and warranty questions, please visit us at
www.royalsovereign.com/Customer-Support.html
ROYAL SOVEREIGN INTERNATIONAL, INC.
2 Volvo Dr., Rockleigh, NJ 07647 USA
TEL: [phone]
Email: [e-mail]
ONE YEAR LIMITED WARRANTY
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