Ruckus Wireless T504 User manual

T504 Strand Mount Concurrent AP with
Integrated Cable Modem
Installation Guide
Part Number 800-70610-001 Rev A
Draft Published December 2, 2014
www.ruckuswireless.com
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T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A ii
Copyright Notice and Proprietary Information
Copyright 2014. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,
electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc.
(“Ruckus”), or as expressly provided by under license from Ruckus.
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Technical data contained in this publication may be subject to the export control laws of the United States of America.
Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.
Disclaimer
THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL
INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE
MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR
UPDATES TO THE MATERIAL AT ANY TIME.
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IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN-
TIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY
THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE
OF, THE MATERIAL.
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Ruckus Wireless, Ruckus, Bark Logo, Simply Better Wireless are trademarks of Ruckus Wireless, Inc. in the United
States and other countries. All other product or company names may be trademarks of their respective owners.
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T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 3
Contents
1 About This Installation Guide
Using this Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Terms Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Planning the T504 Installation
T504 Omni Antenna Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Powering Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Performing a Site Survey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Installing the T504
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Finding the AP and CM MAC Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connectors and Ground Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LEDs and Reset Button/Diagnostic Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Deploying the T504. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting the T504. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Earth Grounding the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Cable Power Tap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Powering the T504 with POC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Checking the Signal Level with an RF Power Meter (Optional) . . . . . . . . . . . . . . . . . . . 24
Configuring the T504 for the First Time (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operating the CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring the AP for Standalone Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verifying CM and AP Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4 Operating and Troubleshooting the T504
Retrieving the CM’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Retrieving the CM’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 4
Retrieving the CM’s MAC Address using the CM CLI . . . . . . . . . . . . . . . . . . . . . . . . 38
Retrieving the CM’s MAC Address using the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rebooting and Resetting the T504 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
How Radio Frequency Scanning Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5 What to Do Next
Changing the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring Advanced Settings and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reading Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appendix A: Ruckus Wireless Factory- and Customer-Supplied Parts
Appendix B: Rebooting and Resetting the T504
Rebooting and Resetting the AP and CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Reset Button Inside the AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Remotely Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resetting the CM to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix C: T504 Mounting Dimensions and Weight
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 6
1
About This Installation Guide
This Installation Guide provides information on how to set up the Ruckus Wireless
Strand Mount Concurrent Access Point with Integrated Cable Modem (T504) on
your network. Topics covered in this guide include basic configuration, operation
and mounting. The rest of this document refers to the Strand Mount Concurrent
Access Point with Integrated Cable Modem as the T504.
This guide is intended for use by those installing and configuring network equipment.
Consequently, it assumes a basic working knowledge of local area networking, cable
modem setup and configuration, wireless networking, and wireless devices.
Figure 1. Typical T504 mounted on a strand
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About This Installation Guide
Using this Installation Guide
T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 7
Using this Installation Guide
The T504 installation is completed with five main steps. Each step includes some
substeps. Figure 2 shows the main steps, and Ta bl e 1 includes the substeps.
Figure 2. Adding a T504 to an existing Ruckus Wireless network flowchart
Planning
the Installation
Preparing at the Depot
and Sending to the Field
Installing
in the Field
Operating and
Troubleshooting
What to Do
Next
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About This Installation Guide
Using this Installation Guide
T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 8
NOTE The AP part of the T504 can be managed using an AP web browser
interface, an AP command line interface (CLI), and a simple network management
protocol (SNMP) interface.
Table 1. Adding a T504 to an Existing Ruckus Wireless network
Section Heading
2Planning the T504 Installation
• T504 Omni Antenna Coverage
• Powering Options
• Performing a Site Survey
3Installing the T504
• Safety Information
• Unpacking the T504
• Finding the AP and CM MAC Addresses
• Connectors and Ground Point
• LEDs and Reset Button/Diagnostic Ethernet Port
• Dimensions
• Deploying the T504
• Verifying CM and AP Operation
4Operating and Troubleshooting the T504
• Retrieving the CM’s MAC Address
• Rebooting and Resetting the T504
• How Radio Frequency Scanning Works
5What to Do Next
• Changing the Administrative Password
• Configuring the Security Settings
• Configuring Advanced Settings and Features
• Reading Related Documentation
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About This Installation Guide
Terms Used in This Guide
T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 9
Terms Used in This Guide
Before continuing, Ruckus Wireless recommends that you become familiar with the
following terms:
•T504: T504 Cable Modem Access Point, which includes the CM and AP and
the cable strand interface.
•AP: The Wi-Fi Access Point part of the T504 Cable Modem Access Point.
•CM: The Cable Modem part of the T504 Cable Modem Access Point.
•CMTS: Cable modem termination system high speed data services equipment.
•HFC: Hybrid fiber coax broadband network.
•MSO: Multiple system operator.
Related Documentation
In addition to this guide, each Cable Modem Access Point documentation set
includes the following:
•User Guide: Provides detailed information on how to configure the functions of
the unit. The User Guide is available for download on the Ruckus Wireless
Support Web site at
http://support.ruckuswireless.com/documents
•Release Notes: Provides late-breaking information about the current software
release, including new features, enhancements, and known issues. If the infor-
mation in the Release Notes differs from the information in this guide, follow the
instructions in the Release Notes.
•Online Help: Accessible from the T504’s Web interface, the Online Help provides
information that helps you configure the device from the Web interface.
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About This Installation Guide
Documentation Feedback
T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 10
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at
[email protected]
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• T504 Strand Mount Concurrent AP with Integrated CM Installation Guide
• Part number: 800-70610-001 Rev A
• Page 11
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T504 Strand Mount Concurrent AP with Integrated CM Installation Guide, 800-70610-001 Rev A 11
2
Planning the T504 Installation
Before installing the T504, verify the version and plan the AP installation. In this
chapter:
•T504 Omni Antenna Coverage
•Powering Options
•Performing a Site Survey
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