Ruijie RG-MAP852V3 Installation and operating manual

Ruijie RG-MAP852(V3) Access Point
Hardware Installation and Reference Guide
Document version: V1.1
Date: August 16, 2023
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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Networks.
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Ruijie Networks does not make any express or implied statement or guarantee for the
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Due to product version upgrades or other reasons, the content of this document will be
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and will not shoulder any responsibility for losses and damages caused due to content
omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks website: https://www.ruijienetworks.com/
Technical support website: https://ruijienetworks.com/support
Case portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical support email: [e-mail]
Skype: [e-mail]
Conventions
1. Conversions
Convention
Description
Bold font
Commands, command options, and keywords are
in bold font.
Italic font
Arguments for which you supply values are in
italic font.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and
separated by vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in
brackets and separated by vertical bars.

II
&<1-n>
The argument before the sign (&) can be input for
consecutive 1- n times.
//
Double slashes at the beginning of a line of code
indicate a comment line.
2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
The manual offers configuration information (including model, port type and command
line interface) for indicative purpose only. In case of any discrepancy or inconsistency
between the manual and the actual version, the actual version prevails.

i
Contents
Preface.................................................................................................................................................. I
1 Product Overview ............................................................................................................................ 1
1.1 About the RG-MAP852(V3) Access Point.................................................................................1
1.2 Product Appearance ................................................................................................................1
1.3 Package Contents.....................................................................................................................5
1.4 Technical Specifications...........................................................................................................5
1.4.1 Dimensions and Weight...............................................................................................5
1.4.2 Radio Specifications .....................................................................................................6
1.4.3 Port Specifications........................................................................................................7
1.4.4 Power Supply and Consumption ................................................................................8
1.4.5 Environment and Reliability ........................................................................................8
1.5 LED and Button.........................................................................................................................9
2 Preparing for Installation.............................................................................................................. 11
2.1 Safety Precautions..................................................................................................................11
2.1.1 General Safety Precautions .......................................................................................11
2.1.2 Handling Safety ..........................................................................................................11
2.1.3 Electric Safety..............................................................................................................12
2.1.4 Storage Security .........................................................................................................12
2.2 Installation Environment Requirements..............................................................................12
2.2.1 Bearing Requirements...............................................................................................13

ii
2.2.2 Ventilation Requirements..........................................................................................13
2.2.3 Space Requirements ..................................................................................................13
2.2.4 Temperature/Humidity Requirements.....................................................................13
2.2.5 Cleanliness Requirements.........................................................................................14
2.2.6 Anti-interference Requirements ...............................................................................15
2.3 Tools ........................................................................................................................................15
3 Installing the Access Point............................................................................................................ 16
3.1 Installation Flowchart ............................................................................................................16
3.2 Before You Begin....................................................................................................................17
3.3 Precautions.............................................................................................................................17
3.4 Installing the AP .....................................................................................................................18
3.4.1 Installing the AP in an 86 mm Junction Box.............................................................18
3.4.2 Removing the AP........................................................................................................21
3.5 Connecting Cables .................................................................................................................21
3.6 Bundling Cables......................................................................................................................22
3.6.1 Precautions .................................................................................................................22
3.6.2 Bundling Steps............................................................................................................22
3.7 Checklist After Installation ....................................................................................................22
3.7.1 Checking the AP..........................................................................................................22
3.7.2 Checking Cable Connection.......................................................................................22
3.7.3 Checking the Power Supply.......................................................................................22

iii
4 Verifying Operating Status ........................................................................................................... 23
4.1 Establishing the Configuration Environment ......................................................................23
4.2 Powering on the AP................................................................................................................23
4.2.1 Checklist Before Power-on ........................................................................................23
4.2.2 Check After Power-on ................................................................................................23
5 Monitoring and Maintenance....................................................................................................... 24
5.1 Monitoring ..............................................................................................................................24
5.1.1 LED...............................................................................................................................24
5.1.2 CLI Commands ...........................................................................................................24
5.2 Remote Maintenance.............................................................................................................24
5.3 Hardware Maintenance .........................................................................................................24
6 Troubleshooting ............................................................................................................................ 25
6.1 Troubleshooting Flowchart ...................................................................................................25
6.2 Common Faults ......................................................................................................................25
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In ..................25
6.2.2 LED Is Off for a Long Time.........................................................................................26
6.2.3 LED Is Steady Red.......................................................................................................26
6.2.4 LED Is Steady Green...................................................................................................26
6.2.5 LED Blinks Green at an Interval of 0.2s for a Long Time ........................................26
6.2.6 LED Blinks Red at an Interval of 1s for a Long Time ...............................................26
6.2.7 No Wireless Signal Searched.....................................................................................26

iv
7 Appendix ........................................................................................................................................ 27
7.1 Connectors and Media...........................................................................................................27
7.2 Cabling Recommendations ...................................................................................................29

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 About the RG-MAP852(V3) Access Point
The RG-MAP852(V3) is a next-generation high-speed access point (AP) designed for high-
density scenarios, covering campus networks, dormitory networks, and medical care
ward networks.
Compliant with the IEEE 802.11ax standard, the RG-MAP852(V3) works in both 2.4 GHz
and 5 GHz frequency bands. The AP delivers a combined data rate of 2.976 Gbps, with up
to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. This eliminates the
performance bottleneck. The RG-MAP852(V3) provides four GE LAN ports and one GE
WAN port, catering for requirements on high-performance wired access in scenarios
including dormitories.
The RG-MAP852 (V3) provides wireless network security, RF control, mobile access,
Quality of Service (QoS), seamless roaming and other key features. Working with Ruijie
wireless access controllers (AC), the AP implements user data forwarding, security, and
access control.
1.2 Product Appearance
The RG-MAP852 (V3) provides two RF connectors, five 10/100/1000Base-T Ethernet ports
with auto-negotiation, and one micro USB console port, The AP can be powered by PoE.

Hardware Installation and Reference Guide Product Overview
2
Figure 1-1Front View
Figure 1-2Side View

Hardware Installation and Reference Guide Product Overview
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Figure 1-3Bottom View
Figure 1-4Left View

Hardware Installation and Reference Guide Product Overview
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Figure 1-5Rear View
Table 1-1 Port
No.
Item
Description
1
LAN port
Downlink service port for data transmission
2
Console port
Connected to the serial port of a PC with an Ethernet cable
for device management
3
WAN port
Uplink service port for data transmission, supporting IEEE
802.3af/at/bt-compliant PoE

Hardware Installation and Reference Guide Product Overview
5
1.3 Package Contents
Table 1-2 Package Contents
Item
Quantity
RG-MAP852(V3) access point
1
M4 × 40 mm Phillips pan head screw
2
Warranty card and hazardous substance table
1
1.4 Technical Specifications
1.4.1 Dimensions and Weight
Table 1-3 Dimensions and Weight
Dimensions and
Weight
RG-MAP852(V3)
Dimensions (W x D x
H)
86 mm×125 mm× 30 mm (3.39 in.× 4.92 in. × 1.18 in., excluding
the mounting bracket)
Weight
≤0.3 kg (0.66 lbs.)
Installation
Ceiling mounting, wall mounting, or mounted in an 86 mm
junction box
Color
White

Hardware Installation and Reference Guide Product Overview
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1.4.2 Radio Specifications
Table 1-4 Radio Specifications
Radio Specifications
RG-MAP852(V3)
Radio design
Dual-radio, four spatial streams
Radio 1: 2.4 GHz, 2 spatial streams: 2×2, MU-MIMO
Radio 2: 5 GHz, 2 spatial streams: 2×2, MU-MIMO
Operating frequencies
Radio 1: 802.11b/g/n/ax, 2.400 GHz to 2.4835 GHz
Radio 2: 802.11a/n/ac/ax, 5.150 GHz to 5.350 GHz, 5.470 GHz to
5.725 GHz, 5.725 GHz to 5.850 GHz
Note: The operating frequency is country-specific.
Data rate
Radio1: 2.4 GHz, 574 Mbps
Radio2: 5 GHz, 2.402 Gbps
Combined: 2.4 GHz + 5 GHz, 2.976 Gbps
Antenna type
Built-in omnidirectional antennas
Antenna gain
2.4 GHz: 2 dBi
5 GHz: 2 dBi
Max. transmit power
20 dBm
Note: The transmit power is limited by local regulatory
requirements.
Power increment
1 dBm
Modulation
802.11b: BPSK, QPSK and CCK
802.11a/g/n: BPSK, QPSK, 16-QAM, 64-QAM and 256-QAM
(proprietary extension)
802.11ac: BPSK, QPSK, 16-QAM, 64-QAM, and 256-QAM
802.11ax: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM, and 1024-
QAM

Hardware Installation and Reference Guide Product Overview
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Radio Specifications
RG-MAP852(V3)
Receive sensitivity
11a: –91 dBm (1 Mbps), –90 dBm (5 Mbps), –87 dBm (11
Mbps)
11b/g: –89 dBm (6 Mbps),–82dBm (24 Mbps), –78 dBm (36
Mbps), –72 dBm (54 Mbps)
11n: HT20: –85 dBm@MCS0, –67 dBm@MCS7
11n: HT40: –82 dBm@MCS0, –64 dBm@MCS7
11ac: VHT20: –85 dBm (MCS0), –62 dBm (MCS8)
11ac: VHT40: –82 dBm (MCS0), –57 dBm (MCS9)
11ac: VHT80: –79 dBm (MCS0), –53 dBm (MCS9)
11ax: HE80: –79 dBm (MCS0), –53 dBm (MCS9), –52 dBm
(MCS11)
11ax HE160: –75 dBm (MCS0), –47 dBm (MCS11)
1.4.3 Port Specifications
Table 1-5 Port Specifications
Port Specifications
RG-MAP852(V3)
Fixed service port
Uplink: One 10/100/1000Base-T Ethernet port with auto-
negotiation, supporting IEEE 802.3af/at/bt-compliant PoE
Downlink: Four 10/100/1000Base-T Ethernet ports with auto-
negotiation
Fixed management
port
One micro USB console port
Status LED
One system status LED

Hardware Installation and Reference Guide Product Overview
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1.4.4 Power Supply and Consumption
Figure 1-6Power Supply and Consumption
Power Supply and
Consumption
RG-MAP852(V3)
Input power supply
PoE/PoE+/PoE++ (IEEE 802.3af/at/bt-compliant), powered by an
i-Share+ master AP
Max. power
consumption
9 W
Caution
If the AP adopts PoE power supply, the power sourcing equipment (PSE) must be at
least 802.3af-capable.
The AP adopts a fanless design. Maintain sufficient clearance around the AP for
cooling.
1.4.5 Environment and Reliability
Table 1-6 Standard Compliance
Environment and
Reliability
RG-MAP852(V3)
Temperature
Operating temperature: –10°C to +45°C (14°F to 113°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
Note: At a height between 3000 m (9842.52 ft.) and 5000 m
(16404.2 ft.), every time the altitude increases by 166 m (546
ft.), the maximum temperature decreases by 1°C (1.8°F).
Humidity
Operating humidity: 5% to 95% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
Regulatory compliance
EN 55032, EN 55035, EN 61000-3-3, EN IEC 61000-3-2, EN 301

Hardware Installation and Reference Guide Product Overview
9
Environment and
Reliability
RG-MAP852(V3)
489-1, EN 301 489-3, EN 301 489-17, EN 300 328, EN 301 893,
EN 300 440, FCC Part 15, EN IEC 62311, IEC 62368-1, and EN
62368-1
1.5 LED and Button
Table 1-7 LED Status
Status
Blinking
Frequency
Description
Off
N/A
The AP is not powered on.
The AP is powered on, but the LED is manually
turned off.
Solid green
N/A
The software system of the AP is being initialized.
Solid red
N/A
The system is running properly, but the uplink
service port is linked down.
Blinking red
On for 3s
Off for 1s
In fit mode, the setup of a CAPWAP tunnel
between the AP and AC timed out.
Flashing
green
On for 0.2s
Off for 0.2s
In fit or MACC mode, the software system of the
AP is being updated.
Blinking
green
On for 3s
Off for 1s
The system is running properly.
Flashing red
On for 0.2s
Off for 0.2s
In fit mode, the AP is being located.

Hardware Installation and Reference Guide Product Overview
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Table 1-8 Reset Button
Button
Operation
Result
Reset hole
Press and hold the pin to the Reset hole for
less than 2 seconds
Restart the AP
Press and hold the pin to the Reset hole for
more than 5 seconds
Restore the AP to factory
settings

Hardware Installation and Reference Guide Preparing for Installation
11
2 Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions
before you install the device.
The following safety precautions may not cover all possible dangers.
2.1.1 General Safety Precautions
Do not expose the AP to high temperature, dust, or harmful gases. Do not install the
AP in an inflammable or explosive environment. Keep the AP away from EMI sources
such as large radar stations, radio stations, and substations. Do not subject the AP to
unstable voltage, vibration, and noises.
The installation site should be free from water flooding, seepage, dripping, or
condensation. The installation site should be selected according to network planning,
communications equipment features, and considerations such as climate, hydrology,
geology, earthquake, electrical power, and transportation.
The installation site should be dry. Do not install the AP in a place near the sea. Keep
the device at least 500 meters away from the ocean and do not face it towards the sea
breeze.
Do not place the device in walking areas.
During installation and maintenance, do not wear loose clothes, ornaments, or any
other things that may be hooked by the chassis.
Keep tools and components away from walking areas.
2.1.2 Handling Safety
Avoid moving the device frequently.
Cut off all power supplies and unplug all power cords before moving or handling the
device.

Hardware Installation and Reference Guide Preparing for Installation
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2.1.3 Electric Safety
Warning
Improper or incorrect electric operations may cause a fire, electric shock, and other
accidents, and lead to severe and fatal personal injury and device damage.
Direct or indirect contact with high voltage or mains power supply via wet objects
may cause fatal dangers.
Observe local regulations and specifications during electric operations. Only personnel
with relevant qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether
the ground is wet.
Learn about the position of the indoor emergency power switch before installation.
Cut off the power switch in case of accidents.
Make sure that the device is powered off when you cut off the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the AP far away from grounding or lightning protection devices for power
equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current
devices, and microwave ovens.
2.1.4 Storage Security
For proper working of the AP, the AP must be stored in an environment based on the
storage temperature/humidity requirements in Technical Specifications.
Caution
If the AP is stored for more than 18 months, power on the AP and run it for consecutive
24 hours to activate the AP.
2.2 Installation Environment Requirements
Install the device indoors to ensure its normal operation and prolonged service life.