Ruijie RG-SAP885-SP Installation and operating manual

Ruijie RG-SAP885-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: August 21, 2023
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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Networks.
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Ruijie Networks does not make any express or implied statement or guarantee for the
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Due to product version upgrades or other reasons, the content of this document will be
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This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy
and will not shoulder any responsibility for losses and damages caused due to content
omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
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Community: https://community.ruijienetworks.com
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Conventions
1. Conversions
Convention
Description
Bold font
Commands, command options, and keywords are in
bold font.
Italic font
Arguments for which you supply values are in italic
font.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and
separated by vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in brackets
and separated by vertical bars.

II
&<1-n>
The argument before the sign (&) can be input for
consecutive 1- n times.
//
Double slashes at the beginning of a line of code
indicate a comment line.
2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
The manual offers configuration information (including model, port type and command
line interface) for indicative purpose only. In case of any discrepancy or inconsistency
between the manual and the actual version, the actual version prevails.

i
Contents
Preface...................................................................................................................................................I
1 Product Introduction........................................................................................................................1
1.1 Overview ...................................................................................................................................1
1.2 Product Appearance ................................................................................................................1
1.3 Package Contents.....................................................................................................................4
1.4 Technical Specifications...........................................................................................................5
1.4.1 Dimensions and Weight...............................................................................................5
1.4.2 Radio Specifications .....................................................................................................6
1.4.3 Port Specifications........................................................................................................7
1.4.4 Power Supply and Consumption ................................................................................8
1.4.5 Environment and Reliability ........................................................................................9
1.5 LED and Button.........................................................................................................................9
1.6 Optical Module .......................................................................................................................11
2 Preparing for Installation...............................................................................................................14
2.1 Safety Precautions..................................................................................................................14
2.1.1 General Safety Precautions .......................................................................................14
2.1.2 Handling Safety ..........................................................................................................14
2.1.3 Electric Safety..............................................................................................................15
2.1.4 Storage Safety.............................................................................................................15
2.2 Installation Environment Requirements..............................................................................15

ii
2.2.1 Bearing Requirements...............................................................................................16
2.2.2 Ventilation Requirements..........................................................................................16
2.2.3 Space Requirements ..................................................................................................16
2.2.4 Temperature/Humidity Requirements.....................................................................16
2.2.5 Cleanliness Requirements.........................................................................................17
2.2.6 Anti-interference Requirements ...............................................................................18
2.2.7 Other Requirements ..................................................................................................18
2.3 Tools ........................................................................................................................................18
3 Installing the AP..............................................................................................................................20
3.1 Installation Procedure ...........................................................................................................20
3.2 Before You Begin....................................................................................................................20
3.3 Precautions.............................................................................................................................22
3.4 Installing the AP .....................................................................................................................22
3.4.1 Mounting on the Ceiling............................................................................................22
3.4.2 Mounting on the Wall ................................................................................................25
3.5 Installing a Security Lock.......................................................................................................27
3.6 Installing an Optical Module .................................................................................................29
3.7 Removing the AP....................................................................................................................30
3.8 Connecting Cables .................................................................................................................31
3.9 Bundling Cables......................................................................................................................31
3.9.1 Precautions.................................................................................................................31

iii
3.9.2 Bundling Steps............................................................................................................31
3.10 Checking After Installation..................................................................................................32
3.10.1 Checking the AP .......................................................................................................32
3.10.2 Checking Cable Connections...................................................................................32
3.10.3 Checking the Power Supply.....................................................................................32
4 Verifying the Operating Status......................................................................................................33
4.1 Setting up the Configuration Environment .........................................................................33
4.2 Powering on the Device.........................................................................................................33
4.2.1 Checklist Before Power-on ........................................................................................33
4.2.2 Checklist After Power-on ...........................................................................................33
5 Monitoring and Maintenance........................................................................................................34
5.1 Monitoring ..............................................................................................................................34
5.1.1 LED...............................................................................................................................34
5.1.2 CLI Commands ...........................................................................................................34
5.2 Remote Maintenance.............................................................................................................34
5.3 Hardware Maintenance .........................................................................................................34
6 Troubleshooting .............................................................................................................................35
6.1 General Troubleshooting Flowchart.....................................................................................35
6.2 Common Troubleshooting Procedures................................................................................35
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In..................35
6.2.2 LED Is Off for a Long Time.........................................................................................35

iv
6.2.3 LED Keeps Steady Red ...............................................................................................36
6.2.4 LED Keeps Steady Green ...........................................................................................36
6.2.5 LED Keeps Blinking Blue at an Interval of 0.2s (in Fit Mode)..................................36
6.2.6 LED Does Not Turn Steady Blue or Blinking Blue....................................................36
6.2.7 Radio Signal of the AP Cannot Be Found .................................................................36
7 Appendix .........................................................................................................................................37
7.1 Connectors and Media...........................................................................................................37
7.2 Optical Modules and Specifications......................................................................................39
7.3 Cabling Recommendations ...................................................................................................40
7.4 DC Power Connector Specifications .....................................................................................44

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
RG-SAP885-SP is a Wi-Fi 6E wireless access point (AP) released by Ruijie Networks for
indoor scenarios in the higher education, government, general education, finance, and
business sectors. It supports three radios, among which the 2.4 GHz band can provide a
maximum data rate of 574 Mbps, the 5 GHz band can provide a maximum data rate of
up to 2.402 Gbps, and the 6 GHz band can provide a maximum data rate of up to 4.804
Gbps. The AP can provide a combined date rate of up to 7.780 Gbps, which eliminates the
bottleneck in wireless performance.
The design of RG-SAP885-SP considers factors including wireless network security, radio
control, mobile access, QoS, seamless roaming, and IoT module expansion. The RG-
SAP885-SP can be used together with Ruijie's access controllers (ACs) to implement STA
data forwarding, security, and access control.
The RG-SAP885-SP can work in IEEE 802.11ax, 802.11ac, and 802.11n modes
simultaneously. It can be mounted against a wall, a ceiling, and other location. Moreover,
the RG-SAP885-SP supports local power supply and power over Ethernet (PoE), which can
be selected based on power supply conditions. It is very suitable for large campuses,
enterprise offices, hotspots, and other high-density scenarios.
1.2 Product Appearance
The RG-SAP885-SP provides three RF ports, two Ethernet copper ports, one 5G SFP port,
one RJ45 console port, one power port for external power supply device, one USB port,
and one reset button. For the two Ethernet copper ports, LAN 1 port supports IEEE
802.3af/at/bt-compliant PoE and LAN 2/IoT port can be used to supply power to the IoT
module (48 V/0.27 A, maximum power of 12.95 W).

Hardware Installation and Reference Guide Product Introduction
2
Figure 1-1Top View
Figure 1-2Front View