Ruijie RG-SAP825-SP Installation and operating manual

Ruijie RG-SAP825-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: August 31, 2023
Copyright © 2023 Ruijie
Networks

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Copyright © 2023 Ruijie Networks
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Networks.
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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
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Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
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Conventions
1. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.

II
Specification
An alert that contains a description of product or version support.
2. Note
The manual offers information (including model, port type and command line interface)
for indicative purpose only. In case of any discrepancy or inconsistency between the
manual and the actual version, the actual version prevails.

i
Contents
Preface.................................................................................................................................................. I
1Product Overview ............................................................................................................................ 5
1.1 Hardware Features...................................................................................................................5
1.2 Package Contents.....................................................................................................................7
1.3 Technical Specifications...........................................................................................................8
1.3.1 Dimensions and Weight...............................................................................................8
1.3.2 Radio Specifications .....................................................................................................8
1.3.3 Port Specifications......................................................................................................10
1.3.4 Power Supply and Consumption ..............................................................................11
1.3.5 Environment and Reliability ......................................................................................11
1.4 LED and Reset Button ............................................................................................................12
1.4.2 SFP Module .................................................................................................................13
2Preparing for Installation.............................................................................................................. 15
2.1 Safety Precautions..................................................................................................................15
2.1.1 General Safety Precautions .......................................................................................15
2.1.2 Handling Safety ..........................................................................................................15
2.1.3 Electric Safety..............................................................................................................16
2.1.4 Storage Security .........................................................................................................16
2.2 Installation Environment Requirements..............................................................................16

ii
2.2.1 Bearing Requirements...............................................................................................17
2.2.2 Ventilation Requirements..........................................................................................17
2.2.3 Space Requirements ..................................................................................................17
2.2.4 Temperature/Humidity Requirements.....................................................................17
2.2.5 Cleanliness Requirements.........................................................................................18
2.2.6 Anti-interference Requirements ...............................................................................19
2.2.7 Lightning Protection Requirements .........................................................................19
2.2.8 Installation Site Requirements..................................................................................19
2.3 Installation Tools....................................................................................................................20
3Installing the Access Point............................................................................................................ 21
3.1 Installation Flowchart ............................................................................................................21
3.2 Before You Begin....................................................................................................................22
3.3 Precautions.............................................................................................................................23
3.4 Installing the Access Point.....................................................................................................23
3.4.1 Ceiling Mount .............................................................................................................23
3.4.2 Wall Mount..................................................................................................................25
3.4.3 Removing the Access Point .......................................................................................27
3.5 Installing Other Modules.......................................................................................................28
3.5.1 Installing the Securing Latch.....................................................................................28
3.5.2 Installing an SFP Module ...........................................................................................29
3.6 Connecting Cables .................................................................................................................30

iii
3.7 Bundling Cables......................................................................................................................31
3.7.1 Precautions.................................................................................................................31
3.7.2 Steps............................................................................................................................31
3.8 Checklist After Installation ....................................................................................................31
3.8.1 Checking Access Point ...............................................................................................31
3.8.2 Checking Cable Connection.......................................................................................31
3.8.3 Checking Power Supply .............................................................................................31
4Verifying Operating Status ........................................................................................................... 32
4.1 Setting up Configuration Environment................................................................................32
4.2 Powering on the Access Point...............................................................................................32
4.2.1 Checklist Before Power-on ........................................................................................32
4.2.2 Checklist After Power-on (Recommended) ..............................................................32
5Monitoring and Maintenance....................................................................................................... 33
5.1 Monitoring ..............................................................................................................................33
5.1.1 LED...............................................................................................................................33
5.1.2 CLI Commands ...........................................................................................................33
5.2 Remote Maintenance.............................................................................................................33
5.3 Hardware Maintenance .........................................................................................................33
6Common Troubleshooting............................................................................................................ 34
6.1 General Troubleshooting Flowchart.....................................................................................34
6.2 Common Faults ......................................................................................................................34

iv
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In..................34
6.2.2 LED Is Off for a Long Time.........................................................................................34
6.2.3 LED Is Solid Red..........................................................................................................35
6.2.4 LED Is Solid Green......................................................................................................35
6.2.5 LED Keeps Blinking Blue at an Interval of 0.2s (in Fit Mode)..................................35
6.2.6 LED Does Not Turn Solid Blue or Blinking Blue.......................................................35
6.2.7 Clients Can Not Find the Access Point......................................................................35
7Appendix ........................................................................................................................................ 36
7.1 Connectors and Media...........................................................................................................36
7.2 SFP Module and Specifications .............................................................................................38
7.3 Cabling ....................................................................................................................................39
7.4 DC Connector Specifications .................................................................................................44

Hardware Installation and Reference Guide Product Overview
5
1 Product Overview
The RG-SAP825-SP is a dual-radio Wi-Fi 6 access point (AP) launched by Ruijie for indoor
scenarios covering higher education, government, general education, finance, and
business. Compliant with the IEEE 802.11ax standard, the AP works in both 2.4 GHz and 5
GHz frequency bands. It delivers a combined peak data rate of 2.976 Gbps, with up to
574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. The RG-SAP825-SP
provides uplink optical and electrical ports, enabling flexible deployment in various
application scenarios
1.1 Hardware Features
The RG-SAP825-SP provides two radio frequency (RF) connectors, one 10/100/1000 BASE-
T Ethernet port, one 2.5GE SFP port, one RJ45 console port, and one DC power connector.
The AP supports PoE or DC power supply.
Figure 1-1Top View

Hardware Installation and Reference Guide Product Overview
6
Figure 1-2Front View
Table 1-1 LED
No.
LED
Description
1
System status LED
Indicates the system operating status.
Figure 1-3Side View