Ruijie RG-SAP845-SP Installation and operating manual

Ruijie RG-SAP845-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023.08.21
Copyright © 2023 Ruijie
Networks

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Copyright © 2023 Ruijie Networks
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errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
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Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Skype: [email protected]
Conventions
1. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or followed can
result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in
function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will
not lead to serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
The manual offers information (including model, port type and command line interface) for indicative
purpose only. In case of any discrepancy or inconsistency between the manual and the actual version, the
actual version prevails.

i
Contents
Preface...................................................................................................................................................I
1 Product Overview .............................................................................................................................1
1.1 Overview ...................................................................................................................................1
1.2 Appearance...............................................................................................................................1
1.3 Package Contents.....................................................................................................................4
1.4 Product Technical Specifications ............................................................................................4
1.4.1 Dimensions and Weight...............................................................................................4
1.4.2 RF Specifications...........................................................................................................5
1.4.3 Port Specifications........................................................................................................6
1.4.4 Power Supply and Consumption ................................................................................7
1.4.5 Environment and Reliability ........................................................................................8
1.5 LED and Button Description....................................................................................................8
1.6 SFP Module Description...........................................................................................................9
2 Installation Preparation .................................................................................................................11
2.1 Safety Recommendations......................................................................................................11
2.1.1 Universal Safety Recommendations.........................................................................11
2.1.2 Moving Safety .............................................................................................................11
2.1.3 Electrical Safety...........................................................................................................11
2.1.4 Storage Safety.............................................................................................................12

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2.2 Installation Environment Requirements..............................................................................12
2.2.1 Load-bearing Requirements .....................................................................................12
2.2.2 Ventilation Requirements..........................................................................................12
2.2.3 Space Requirements ..................................................................................................13
2.2.4 Temperature and Humidity Requirements..............................................................13
2.2.5 Cleanliness Requirements.........................................................................................13
2.2.6 Anti-interference Requirements ...............................................................................14
2.2.7 Lightning Protection Requirements .........................................................................14
2.2.8 Checking the Installation Conditions........................................................................15
2.3 Installation Tools....................................................................................................................15
3 Installation ......................................................................................................................................16
3.1 Installation Process................................................................................................................16
3.2 Installation Preparation.........................................................................................................16
3.3 Precautions.............................................................................................................................17
3.4 Installing the Master AP ........................................................................................................18
3.4.1 Ceiling-Mounted.........................................................................................................18
3.4.2 Wall-Mounted .............................................................................................................20
3.4.3 Disassembling Device ................................................................................................22
3.5 Installing Other Modules.......................................................................................................23
3.5.1 Installing Security Lock ..............................................................................................23
3.5.2 Installing SFP Module ................................................................................................24

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3.6 Connecting Cables .................................................................................................................25
3.7 Bundling Cables......................................................................................................................25
3.7.1 Precautions.................................................................................................................25
3.7.2 Simplified Steps of Cable Bundling...........................................................................25
3.8 Check After Installation .........................................................................................................25
3.8.1 Master AP Check.........................................................................................................25
3.8.2 Cable Connection Check............................................................................................25
3.8.3 Power Check ...............................................................................................................25
4 Commissioning ...............................................................................................................................27
4.1 Setting Up Configuration Environment................................................................................27
4.2 Power-on.................................................................................................................................27
4.2.1 Check Before Power-on .............................................................................................27
4.2.2 Check After Power-on ................................................................................................27
5 Monitoring and Maintenance........................................................................................................28
5.1 Monitoring ..............................................................................................................................28
5.1.1 Indicator......................................................................................................................28
5.1.2 CLI................................................................................................................................28
5.2 Remote Maintenance.............................................................................................................28
5.3 Hardware Maintenance .........................................................................................................28
6 Troubleshooting .............................................................................................................................29
6.1 Universal Troubleshooting Process......................................................................................29

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6.2 Typical Troubleshooting Cases .............................................................................................29
6.2.1 Ethernet Port Does Not Work After Being Connected to an Ethernet Cable........29
6.2.2 Indicator Is Off for a Long Time................................................................................29
6.2.3 Indicator Remains Red for a Long Time...................................................................29
6.2.4 Indicator Remains Green for a Long Time...............................................................30
6.2.5 Indicator Fast Blinks in Blue (Fit AP) .........................................................................30
6.2.6 Indicator Is Not Steady Blue or Does Not Blink in Blue..........................................30
6.2.7 Users Cannot Find Wireless Signals..........................................................................30
7 Appendix .........................................................................................................................................31
7.1 Connector and Connection Media Description ...................................................................31
7.2 SFP Module Type and Technical Specifications ...................................................................33
7.3 Recommendations on Wiring During Installation .................................................................I
7.4 DC Power Connector Specifications .......................................................................................V

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 Overview
RG-SAP845-SP is an 802.11ax-compliant wireless access point product developed for indoor scenarios
such as higher education, government, general education, finance, and business. It uses dual-radio
technology, of which the 2.4 GHz frequency can provide up to 574 Mbps access rate and 5 GHz can provide
up to 4.804 Gbps access rate. The whole machine can provide the maximum wireless access rate of 5.378
Gbps. The ultra-fast wireless access rate takes performance out of the equation.
The important factors such as wireless network security, RF control, mobile access, service quality
assurance, and seamless roaming are fully considered in the design of RG-SAP845-SP. It works with a
wireless controller to guarantee data forwarding, security and access control of wireless users.
RG-SAP845-SP can be operated in 802.11ax, 802.11ac, and 802.11n modes concurrently. The product
supports ceiling and wall-mounted installation modes, and can be safely and conveniently installed on
ceiling and walls. RG-SAP845-SP supports local power feeding or power feeding over Ethernet (PoE). You
can flexibly select appropriate power feeding methods according to the on-site power feeding
environment. The product is especially suitable for large campus, enterprise offices, and operating
hotspots.
1.2 Appearance
RG-SAP845-SP provides two radio frequency ports, two Ethernet copper ports (LAN1 supports PoE in
compliance with IEEE 802.3af, 802.3at and 802.3bt, and LAN2/IoT port supports power feeding to IoT units
(48 V/0.27 A, MAX: 12.95 W), one 5G SFP, one RJ45 Console port, one DC power connector, one USB port,
and one reset button. The appearance is as follows:
Figure 1-1 Top view

Hardware Installation and Reference Guide Product Overview
2
Figure 1-2 Bottom view
Figure 1-3 Front view