Ruijie RG-AP180-I Installation and operating manual

Ruijie RG-AP180-I Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: October 28, 2022
Copyright © 2022 Ruijie Networks

Copyright
Copyright © 2022 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation or commercial use of this
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The products, services, or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services or features described in this document may not be within the scope of your purchase or
use. Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement
or guarantee for the content of this document.
Due to product version upgrades or other reasons, the content of this document will be updated from time to
time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Live Chat: https://www.ruijienetworks.com/rita
Conventions
1. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.
2. Note
The manual offers configuration information (including model, port type and command line interface) for
indicative purpose only. In case of any discrepancy or inconsistency between the manual and the actual version,
the actual version prevails.

i
Contents
Preface...................................................................................................................................................I
1 Product Introduction...........................................................................................................................1
1.1 Overview....................................................................................................................................1
1.2 Product Appearance..................................................................................................................2
1.3 Package Contents......................................................................................................................5
1.4 Technical Specifications............................................................................................................5
1.4.1 Dimensions and Weight.................................................................................................5
1.4.2 Radio Specifications ......................................................................................................6
1.4.3 Port Specifications.........................................................................................................7
1.4.4 Power Supply and Consumption...................................................................................8
1.4.5 Environment and Reliability...........................................................................................8
1.5 LED and Button..........................................................................................................................9
2 Preparing for Installation..................................................................................................................10
2.1 Safety Precautions...................................................................................................................10
2.1.1 General Safety Precautions.........................................................................................10
2.1.2 Handling Safety............................................................................................................10
2.1.3 Electric Safety..............................................................................................................10
2.1.4 Storage Security ..........................................................................................................11
2.2 Installation Environment Requirements...................................................................................11
2.2.1 Bearing Requirements.................................................................................................11
2.2.2 Ventilation Requirements.............................................................................................11
2.2.3 Space Requirements...................................................................................................11

ii
2.2.4 Temperature/Humidity Requirements..........................................................................11
2.2.5 Cleanliness Requirements...........................................................................................12
2.2.6 Anti-Interference Requirements...................................................................................13
2.2.7 Lightning Protection Requirements .............................................................................13
2.2.8 Other Requirements.....................................................................................................13
2.3 Tools ........................................................................................................................................13
3 Installing theAccess Point ...............................................................................................................14
3.1 Installation Flowchart...............................................................................................................14
3.2 Before You Begin.....................................................................................................................14
3.3 Precautions..............................................................................................................................15
3.4 Installing the Device.................................................................................................................16
3.4.1 Embedding in an 86-type Panel...................................................................................16
3.4.2 Removing the AP.........................................................................................................20
3.5 Connecting Cables...................................................................................................................21
3.6 Bundling Cables.......................................................................................................................21
3.6.1 Precautions..................................................................................................................21
3.6.2 Bundling Steps.............................................................................................................21
3.7 Installation Verification.............................................................................................................22
3.7.1 Checking the AP ..........................................................................................................22
3.7.2 Checking Cable Connections ......................................................................................22
3.7.3 Checking the Power Supply.........................................................................................22
4 Verifying Operating Status ...............................................................................................................23
4.1 Establishing the Configuration Environment ...........................................................................23
4.2 Powering on the AP.................................................................................................................23

iii
4.2.1 Checklist Before Power-on..........................................................................................23
4.2.2 ChecklistAfter Power-on .............................................................................................23
5 Monitoring and Maintenance............................................................................................................24
5.1 Monitoring................................................................................................................................24
5.1.1 LED..............................................................................................................................24
5.1.2 CLI Commands............................................................................................................24
5.2 Remote Maintenance...............................................................................................................24
5.3 Hardware Maintenance............................................................................................................24
6 Troubleshooting................................................................................................................................25
6.1 General Troubleshooting Flowchart ........................................................................................25
6.2 Common Troubleshooting Procedures....................................................................................25
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In.........................25
6.2.2 LED Is Off for a Long Time..........................................................................................25
6.2.3 LED Is Steady Red ......................................................................................................25
6.2.4 LED Is Steady Green...................................................................................................26
6.2.5 LED Blinks Green at an Interval of 0.2s for a Long Time............................................26
6.2.6 LED Blinks Red at an Interval of 1s for a Long Time...................................................26
6.2.7 No Wireless Signal Searched......................................................................................26
7 Appendix...........................................................................................................................................27
7.1 Connectors and Media.............................................................................................................27
7.2 Cabling Recommendations......................................................................................................29
7.3 Power Adapter Specifications..................................................................................................32

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
RG-AP180-I is a common 802.11ax-compliant panel-type wireless access point (AP) provided by Ruijie
Networks for indoor scenarios of small- and medium-sized networks, such as delicately decorated
apartments/houses, stores, KTVs, hotels, enterprises' VIP offices, and real estates.
RG-AP180-I supports the 802.11ax, 802.11ac Wave2, 802.11ac Wave1, and 802.11n protocols. With
hardware-independent dual-radio design, the AP can provide up to 2.975 Gbps access rate. The ultra-fast
wireless negotiation rate makes wireless performance no longer a bottleneck.
The AP can be installed in an 86-type panel and has the following two features:
The personalized appearance and structural design makes the product simple and beautiful.
The product is cost-effective and can carry IP phones when working, helping save network deployment
costs.
RG-AP180-I integrates Ethernet ports and gives sufficient consideration to wireless network security, radio
control, mobile access, Quality of Service (QoS), seamless roaming, and other important factors. Working with
Ruijie access controllers (ACs) and RG-WIS, this product implements user data forwarding, security, and
access control. It is an optimal choice for wireless network construction in dormitories, VIP offices, hotels,
stores, KTVs, and real estates.

Hardware Installation and Reference Guide Product Introduction
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1.2 Product Appearance
Figure 1-1 Front View

Hardware Installation and Reference Guide Product Introduction
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Figure 1-2 Side View
Figure 1-3 Bottom View

Hardware Installation and Reference Guide Product Introduction
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Figure 1-4 Rear View
Table 1-1 Right View
No.
Item
Description
1
LED
Used to show the running status of the system
2
DC power plug
Connected to a 48 V DC power adapter to supply power to anAP
3
Console port
Micro USB-type management port, used to connect to a USB cable to
manage the AP
4
Reset button
Used to reboot the device or restore the device to factory settings
5
Anti-theft lock
Used to install the anti-theft screw
6
LAN port
Connected to the downlink service ports for data transmission. The LAN1
port can provide 48 V/10 W PoE power to external devices.
7
WAN port
Connected to the uplink service ports for wired Ethernet connection and
service data transmission, supporting IEEE 802.3af/at-compliant PoE

Hardware Installation and Reference Guide Product Introduction
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1.3 Package Contents
Table 1-2 Package Contents
No.
Item
Quantity
1
Access point
1
2
Mounting bracket
1
3
Torx screw
1
4
Phillips pan head screws M4 ×40
2
5
Warranty card
1
6
User manual
1
7
WLAN product management software of Ruijie Networks
1
1.4 Technical Specifications
1.4.1 Dimensions and Weight
Table 1-3 Dimensions and Weight
Dimensions and Weight
RG-AP180-I
Dimensions (W ×D ×H)
170 mm ×86 mm ×43 mm
Weight
AP: 0.3 kg
Mounting bracket: 0.1 kg
Installation
Installed in 86-type and concealed boxes of theAmerican and European
standards or on a wall
Color
White
Lock option
Kensington lock
Mounting bracket
dimensions (W ×D ×H)
170 mm ×86 mm ×9 mm
Mounting hole pattern
60-mm (86-type panel) and 83.5-mm (118-type panel)
Mounting hole diameter
4.3 mm ×6.6 mm (oval)

Hardware Installation and Reference Guide Product Introduction
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1.4.2 Radio Specifications
Table 1-4 Radio Specifications
Radio Specifications
RG-AP180-I
Radio design
Dual-radio
Up to a total of four spatial streams
Radio 1: 2.4 GHz, 2 spatial streams: 2 ×2, MU-MIMO
Radio 2: 5 GHz, 2 spatial streams: 2 ×2, MU-MIMO
Operating frequencies
Radio 1: 802.11b/g/n/ax, 2.400 GHz–2.483 GHz
Radio 2: 802.11a/n/ac/ax, 5.150 GHz–5.350 GHz, 5.470 GHz–5.725 GHz,
5.725 GHz–5.850 GHz
Note: The operating bands vary in different countries.
Data rate
Radio 1: 2.4 GHz, 575 Mbps
Radio 2: 5 GHz, 2.4 Gbps
Maximum access rate of the AP:
2.4 GHz+5 GHz, 2.975 Gbps
Antenna type
Built-in smart antenna
Antenna gain
2.4 GHz: 3 dBi
5 GHz: 3 dBi
Max. transmit power
20 dBm
Note: The transmit power varies based on the regulations in different countries
and regions.
Power increment
Configurable in increments of 1 dBm
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16-QAM@24 Mbps,
64-QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, and 1024QAM
OFDMA

Hardware Installation and Reference Guide Product Introduction
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Radio Specifications
RG-AP180-I
Receive Sensitivity
802.11b: –91 dBm (1 Mbps), –90 dBm (5 Mbps), –87 dBm (11 Mbps)
802.11a/g: –89 dBm (6 Mbps), –82 dBm (24 Mbps), –78 dBm (36 Mbps), –72
dBm (54 Mbps)
802.11n: –85 dBm@MCS0, –67 dBm@MCS7
802.11ac: VHT20: –85 dBm (MCS0), –62 dBm (MCS8)
802.11ac: VHT40: –82 dBm (MCS0), –57 dBm (MCS9)
802.11ac: VHT80: –79 dBm (MCS0), –53 dBm (MCS9)
802.11ax: HE80: –79 dBm (MCS0), 53 dBm (MCS9), –52 dBm (MCS11)
802.11ax: HE160: –79 dBm (MCS0), –53 dBm (MCS9), –50 dBm (MCS11)
1.4.3 Port Specifications
Table 1-5 Port Specifications
Port Specifications
RG-AP180-I
Fixed service port
Uplink:
One 100/1000/2500Base-T Ethernet port with auto-negotiation, supporting
IEEE 802.3af/at-compliant PoE
Downlink:
Four 10/100/1000Base-T Ethernet ports with auto-negotiation. The LAN1 port
can provide 48 V/10 W PoE power to external devices.
Fixed management port
1 ×Micro USB console port
Status LED
One system LED
Button
One reset button

Hardware Installation and Reference Guide Product Introduction
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1.4.4 Power Supply and Consumption
Table 1-6 Power Supply and Consumption
Power Supply and
Consumption
RG-AP180-I
Input power supply
(1) Power supply using the power adapter (DC input voltage and current: 48
V/0.6 A)
(2) PoE/PoE+ power supply, compliant with the 802.3af/at Ethernet power
supply standard
External power supply
Not supported
Max. power consumption
25 W
Power redundancy
Not supported
Caution
To power the AP by using PoE, ensure that the device at the other end of the Ethernet cable supports IEEE
802.3af/at power supply.
Under 802.3af power supply, external power supply of the LAN1 port is disabled.
The AP adopts a fanless design. Therefore, maintain sufficient clearance around the AP for air circulation.
1.4.5 Environment and Reliability
Table 1-7 Standard Compliance
Environment and
Reliability
RG-AP180-I
Temperature
Operating temperature: 0 °C to 40 °C
Storage temperature: –40°C to 70°C
At a height between 3000 m and 5000 m above the sea level, every time the
altitude increases by 220 m, the maximum temperature decreases by 1°C.
Humidity
Operating humidity: 5% to 95% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
IP rating
IP41
Safety standard
GB 4943.1
EMC standard
GB/T 9254.1

Hardware Installation and Reference Guide Product Introduction
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1.5 LED and Button
Note
The LED description applies to both fit and fat modes unless otherwise specified.
Table 1-8 LED Status
LED Color
Frequency
Description
Off
N/A
The AP is not powered on.
The AP is powered on, but the LED is manually turned off.
Steady green
N/A
The software system of theAP is being initialized.
Steady red
N/A
The system is running properly, but the uplink service port is linked
down.
Blinking red at an
interval of 1s
On for 3s
Off for 1s
In fit mode, the setup of a CAPWAP tunnel between the AP and AC
timed out.
Blinking green at
an interval of 0.2s
On for 0.2s
Off for 0.2s
In fit or MACC mode, the software system of the AP is being updated
and the AP cannot be powered off.
Blinking green at
an interval of 1s
On for 3s
Off for 1s
The software system runs properly, and the CAPWAP tunnel status is
normal.
Blinking red at an
interval of 0.2s
On for 0.2s
Off for 0.2s
In fit mode, the AP is being located.
Table 1-9 Reset Button
Button
Operation
Result
Reset button
Press the button
for less than 2s
Reboot the device.
Press and hold
the button for
longer than 5s
Restore to factory settings.

Hardware Installation and Reference Guide Preparing for Installation
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2 Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions before you install the
device.
The following safety precautions may not cover all possible dangers.
2.1.1 General Safety Precautions
Do not expose the AP to high temperature, dusts, or harmful gases. Do not install the AP in an inflammable
or explosive environment. Keep the AP away from EMI sources such as large radar stations, radio stations,
and substations. Do not subject theAP to unstable voltage, vibration, and noises.
The installation site should be free from water flooding, seepage, dripping, or condensation. The installation
site should be selected according to network planning, communications equipment features, and
considerations such as climate, hydrology, geology, earthquake, electrical power, and transportation.
The installation site should be dry. It is not recommended that the AP be installed in a place near the sea.
Keep the device at least 500 meters away from the ocean and do not face it towards the sea breeze.
Do not place the device in walking areas.
During the installation and maintenance, do not wear loose clothes, ornaments, or any other things that may
be hooked by the chassis.
Keep tools and components away from walking areas.
2.1.2 Handling Safety
Prevent the AP from being frequently handled.
Cut off all the power supplies and unplug all power cords before moving or handling the device.
2.1.3 Electric Safety
Warning
Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to
severe and fatal personal injury and device damage.
Direct or indirect contact with high voltage or mains power supply via wet objects may cause fatal dangers.
Observe local regulations and specifications during electric operations. Only personnel with relevant
qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the ground is wet.
Find the position of the indoor emergency power switch before installation. Cut off the power switch in case

Hardware Installation and Reference Guide Preparing for Installation
11
of accidents.
Check the AP carefully for confirmation before shutting down the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the AP far away from grounding or lightning protection devices for power equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current devices, and microwave
ovens.
2.1.4 Storage Security
For proper working of the AP, the AP must be stored in an environment based on the storage
temperature/humidity requirements in Specifications.
Caution
If the AP is stored for more than 18 months, power on the AP and run it for consecutive 24 hours to activate the
AP.
2.2 Installation Environment Requirements
Install the device indoors to ensure its normal operation and prolonged service life.
The installation site must meet the following requirements.
2.2.1 Bearing Requirements
Evaluate the weight of the device and its accessories (such as the bracket), and ensure that the ground of the
installation site meets the requirements.
2.2.2 Ventilation Requirements
Reserve sufficient space in front of the air vents to ensure normal heat dissipation. After various cables are
connected, bundle the cables or place them in the cable management bracket to avoid blocking air inlets.
2.2.3 Space Requirements
Do not install the AP against walls for ease of heat dissipation and maintenance. Reserve certain space (no
less than 0.1 m) when installing the upper, lower, left, and right panels, to facilitate heat dissipation.
2.2.4 Temperature/Humidity Requirements
To ensure the normal operation and a prolonged service life of the AP, maintain an appropriate temperature and
humidity in the equipment room.
The equipment room with too high or too low temperature and humidity for a long period may damage the
device.
In an environment with high relative humidity, the insulating material may have bad insulation or even leak
electricity.
In an environment with low relative humidity, the insulating strip may dry and shrink, loosening screws.
In a dry environment, static electricity is prone to occur and damage the internal circuits of the AP.
Too high temperatures can accelerate the aging of insulation materials, greatly reducing the reliability of the

Hardware Installation and Reference Guide Preparing for Installation
12
AP and severely affecting its service life.
Note
The ambient temperature and humidity of the device are measured at the point that is 1.5 m above the floor and
0.4 m before the device when there is no protective plate in front or at the back of the device.
2.2.5 Cleanliness Requirements
Dust poses the top threat to the running of the device. The indoor dust falling on the AP may be adhered by
static electricity, causing poor contact of the metallic joint. Such electrostatic adherence may occur more easily
when the relative humidity is low, not only affecting the service life of the AP, but also causing communication
faults. The following table describes the requirements for the dust content and granularity in the equipment
room.
Table 2-1 Requirements for Dust
Dust
Unit
Content
Dust particles (diameter ≤ 0.5 μm)
Particles/m3
≤ 1.4 × 107
Dust particles (0.5 μm < diameter ≤ 1 μm)
Particles/m3
≤ 7 × 105
Dust particles (1 μm < diameter ≤ 3 μm)
Particles/m3
≤ 2.4 × 105
Dust particles (3 μm < diameter ≤ 5 μm)
Particles/m3
≤ 1.3 × 105
Apart from dust, the salt, acid, and sulfide in the air in the equipment room must also meet strict requirements.
These harmful substances will accelerate metal corrosion and component aging. Therefore, the equipment
room should be properly protected against the intrusion of harmful gases, such as sulfur dioxide, hydrogen
sulfide, nitrogen dioxide, and chlorine gas. The following table lists limit values for harmful gases.
Table 2-2 Requirements for Gases
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia gas (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
Note
Average refers to the average value of harmful gases measured in one week. Maximum refers to the upper limit
of harmful gases measured in one week, and the maximum value cannot last for more than 30 minutes every
day.

Hardware Installation and Reference Guide Preparing for Installation
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2.2.6 Anti-Interference Requirements
Take interference prevention measures for the power supply system.
Keep the AP away from the grounding equipment or lightning and grounding equipment of the power device
as much as possible.
Keep the AP far away from high-frequency current devices such as the high-power radio transmitting station
and radar launcher.
Take electromagnetic shielding measures when necessary.
2.2.7 Lightning Protection Requirements
The RG-AP180-I can guard against lightning strikes. As an electric device, too strong lightning strikes may still
damage the device. Take the following lightning protection measures:
Ensure that the neutral point of theAC power socket is in good contact with the ground.
It is recommended that you install a power lightning arrester in front of the power input end to enhance the
lightning prevention for the power supply.
2.2.8 Other Requirements
When the device is installed on the wall, the following conditions must be met:
The installation site allows for proper cooling and ventilation. Install air conditioners in hot areas.
The mounting location must be sturdy enough to support the weight of the device and its accessories.
2.3 Tools
Table 2-3 Tools
Common Tools
Phillips screwdriver, wires, Ethernet cables, fastening bolts, diagonal pliers, and binding
straps
Special Tools
ESD gloves, wire stripper, crimping pliers, RJ45 crimping pliers, and wire cutter
Meter
Multimeter and bit error rate tester (BERT)
Relevant Devices
PC, display, and keyboard
Note
RG-AP180-I is not shipped with a tool kit. You need to prepare a tool kit by yourself.

Hardware Installation and Reference Guide Installing the Access Point
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3 Installing the Access Point
It is required that RG-AP180-I be fixed indoors.
Caution
Before installing the device, make sure that you have carefully read the requirements described in Chapter 2.
3.1 Installation Flowchart
The following figure shows the process for installing an AP.
Figure 3-1 Installation Flowchart
Start
Prepare for installation
Read precautions
Install the device
Install other modules
Verify the installation
End
Connect cables
Bundle cables
3.2 Before You Begin
Carefully plan and arrange the installation location, networking mode, power supply, and cabling before
installing the device.