SATO CL-408 User manual

P/N 9001040
Rev C
SATO CL-408/412
Service Manual
Industrial Bar Code Printers

SATO CL408/412 Service Manual
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SATO America, Inc.
10350A Nations Ford Road
Charlotte, NC 28273
MainPhone: 704.644.1650
Technical Support Hotline: [phone]
Technical Support Fax: [phone]
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Copyright 1997
SATO America, Inc.
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SATO CL408/412 Service Manual
i
Table Of Contents
SECTION 1. INTRODUCTION Page
Installation Considerations............................................ 1-1 1
Ribbon.............................................................................. 1-2 2
Dimensions...................................................................... 1-3 2
Component Designations............................................... 1-4 3
Interface Connections, Input Output Panel .................. 1-5 4
Switches and Sensors.................................................... 1-6 5
SECTION 2. PRINTER CONFIGURATION
Dip Switch Settings ........................................................ 2-1 9
Default Settings.............................................................. 2-2 19
Printer Adjustments........................................................ 2-3 20
Printing Test Labels........................................................ 2-4 33
SECTION 3. SPECIFICATIONS
Print.................................................................................. 3-1 35
Media, Sensing and Ribbon........................................... 3-2 36
Printer Controls and Signals, Adjustments and
Interface Connections ................................................... 3-3 37
Processing ...................................................................... 3-4 38
Character Fonts .............................................................. 3-5 38
Bar Codes and Other Features...................................... 3-6 39
Physical ........................................................................... 3-7 40
Optional Accessories..................................................... 3-8 41
SECTION 4. TROUBLESHOOTING
Troubleshooting Tables ................................................. 4-1 43
Head Pattern Examples.................................................. 4-2 47
SECTION 5. ELECTRICAL CHECKS AND ADJUSTMENTS
Power Supply Checks .................................................... 5-1 52
Reflective Label Pitch Sensor Adjustment................... 5-2 54
See Through Label Pitch Sensor Adjustment.............. 5-3 55

SATO CL408/412 Service Manual
ii
Table Of Contents
SECTION 6. MECHANICAL ADJUSTMENTS Page
Ribbon Clutch Adjustments ...........................................6-1 58
Ribbon Guide Plate Adjustment.....................................6-2 61
Print Head Position Alignment (Minor).........................6-3 62
Print Head Balance Adjustment.....................................6-4 63
Print Head Alignment Adjustment (Major)....................6-5 64
Timing Belt Tension Adjustment ...................................6-6 65
Tear Plate Adjustment.....................................................6-7 66
SECTION 7. REPLACEMENT PROCEDURES
Replacing Fuses..............................................................7-1 68
Replacing the Print Head................................................7-2 70
Replacing the Main Circuit Board ..................................7-3 72
Replacing the Power Supply ..........................................7-4 74
Replacing the Label Sensor Assembly..........................7-5 76
Replacing the Label Sensor Module..............................7-6 78
Replacing the Ribbon Motion Sensor............................7-7 79
Replacing the Ribbon Drive Clutch Washers................7-8 81
Replacing the Timing Belts.............................................7-9 84
Replacing the Platen .......................................................7-10 88
Replacing the Display Panel PCB..................................7-11 91
Replacing the Stepper Motor..........................................7-12 92
SECTION 8. FACTORY RESETS
Resetting the Printer .......................................................8-1 96
EE Prom Clear All............................................................8-2 97
Clear Counter Heads.......................................................8-3 98
Clear Cutter Counter .......................................................8-4 99

SATO CL408/412 Service Manual
1
Introduction
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1.1 INSTALLATION CONSIDERATIONS
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Section
1

Section 1 Introduction
SATO CL408/412 Service Manual
2
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1.2 RIBBON
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1.3 DIMENSIONS
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Width
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epth
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Section 1 Introduction
SATO CL408/412 Service Manual
3
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1.4 COMPONENT DESIGNATIONS
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OPERATION PANEL
DISPLAY RIBBON UNWIND
SHAFT
RIBBON REWIND
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PRINT HEAD
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LATEN ROLLER
OPTIONAL
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TABLE
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MAIN PC BOARD
POWER
SUPPLY UNIT
STEPPER MOTOR
TIMING
BELTS

Section 1 Introduction
SATO CL408/412 Service Manual
4
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1.5 INTERFACE CONNECTIONS, INPUT AND OUTPUT PANEL
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REAR OF UNIT
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RONT OF UNIT
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oards are supplied with the following connectors:
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Section 1 Introduction
SATO CL408/412 Service Manual
5
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Section 1 Introduction
SATO CL408/412 Service Manual
6
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1.6 SWITCHES AND SENSORS (CONT.)
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