Savin 9920DP User manual

Operator Safety:
This copier is considered a CDRH class I laser device, safe for office/EDP use. The Copier
contains a 5-milliwat, 760-800 nanometer wavelength, GaAIAs laser diode. Direct (or indirect
reflected) eye contact with the laser beam may cause serious eye damage. Safety
precautions and interlock mechanisms have been designed to prevent any possible laser
beam exposure to the operator.
Laser Safety:
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based
optical unit in the field. The optical housing unit can only be repaired in a factory or at a
location with the requisite equipment. The laser subsystem is replaceable in the field by a
qualified Customer Engineer. The laser chassis is not repairable in the filed. Customer
engineers are therefore directed to return all chassis and laser subsystems to the factory or
service depot when replacement of the optical subsystem is required.
Warning:
Use of controls or adjustment or performance of procedures other than those specified in
this manual mav result in hazardous radiation exposure.
s '—\ As an Energy Star Partner, we have determined that this copier model
/gnsftfrT meets Energy Star Guidelines for energy efficiency.
--— This product was designed to reduce the environmental impact associated
with copying equipment by means of energy saving feature such as Auto Off mode.
For details, see the following pages.
❖ Auto Shut Off Mode : see page 51.
❖ Enerqv Save Mode : see page 50.
Two kinds of size notation are employed in this manual. With this machine refer to the inch
version.
uality. Savin recommends that you use genuine Savin toner.
Savin shall not be responsible for any damage or expense that may result from the use of
parts other than genuine Savin parts in your Savin office product.
Note: Some illustrations may be slightly different from your machine.

INTRODUCTION
This manual contains detailed instructions on the operation and maintenance
of this copier. To get maximum versatility from this copier ail operators should
carefully read and follow the instructions in this manual. Please keep this
manual in a handy place near the machine.
Please read the next section before using this copier. It contains important
information related to USER SAFETY and PREVENTING EQUIPMENT
PROBLEMS.
SAFETY INFORMATION
When using your machine, the following safety precautions should always be
followed.
Safety During Operation
In this manual, the following important symbols are used:
A W ARNING: Ignoring this warning could cause serious injury
or even death.
/KCAUTION: Ignoring this caution could cause injury or dam¬
age to property.
Examples Of Indications
A Symbols A means a situation that requires you take care.
A Symbols A means “Hot surface”.
® Do NOT carry out the operation represented by the symbol Q.
This example means “Do not take apart.”
& Symbols • means you MUST perform this operation. This ex¬
ample means “You must remove the wall plug.”

A WARNINGS:
o:
• Only connect the machine to the power source described on the
inside front cover of this manual.
• Avoid multi-wiring
• Do not damage, break or make any modifications to the power
cord. Do not place heavy objects on it, pull it hard or bend it
more than necessary. These actions could cause an electric
shock or fire.
• Do not plug or unplug the power cord with your hands wet. Oth¬
erwise, an electric sh ock might occur. _
• Make sure the wall outlet is near the machine and freely acces¬
sible so that in event of an emergency it can be unplugged eas¬
ily ■ _
• Do not remove any covers or screws other than those specified in
this manual. Some parts of the machine are at a high voltage and
could give you an electric shock. Also, if the machine has laser sys¬
tems, direct (or indirect) reflected eye contact with the laser beam
may cause serious eye damage. When the machine needs to be
checked, adjusted, or repaired, contact your service representative.
• Donottakeapartorattemptanymodificationstothismachine. There
is a risk of fire, electric shock, explosion or loss of sight. If the ma¬
chine has laser systems, there is a risk of serious eye damage.
• If the machine looks damaged or breaks down, smoke is coming
out, there is a strange smell or anything looks unusual, immedi¬
ately turn off the main and AC switches then unplug the power
cord from the wall. Do not continue using the machine in this
condition. Contact your service representative.
• If metal, liquid or foreign matter falls into the machine, turn off
the main and AC switches, and unplug the main power cord.
Contact your service representive. Do not keep using the ma-
ch ine with a fault or defect. ___
• Do not put any metal objects or containers holding water
(e.g.vases, flowerpots, glasses) on the machine. If the contents
fall inside the machine, a fire or electric shock could occur.
• Do not incinerate used toner or toner containers. Toner dust might
ignite when exposed to an open flame. Dispose of the used toner
containers according to loc al regulations for plastics. _
• Do not incinerate the photoconductor unit. Toner dust might ig¬
nite when exposed to open flame. Dispose of the used
photoconductor unit according to local regulations for plastics.
ii

A CAUTIONS:
0
• Keep the machine away from humidity and dust. A fire or an
1 electric shock might occur.
• Do not place the machine on an unstable or tilted surface. If
it topples over, it could cause injury.
T
• After you move the machine, fix it with the caster fixture.
Othewise, the machine might move or come down to cause a
personal injury.
• When you move the machine, unplug the power cord from
the wall outlet to avoid fire or electric shock.
'GS? • when the machine will not be used for a long time, unplug
the power cord.
^~x • When you pull out the plug from the socket, grip the plug to
4 Oy avoid damaging the cord and causing fire or electric shock.
±4
• If you use the machine in a confined space, make sure there
is a continuous air turnover.
0
• Do not reuse stapled paper. Do not use aluminum foil, car¬
bon-containing paper or other conductive paper. Otherwise,
a fire might occur.
B
• When removing misfed paper, do not touch the fusing sec¬
tion because it could be very hot.
A
• This machine has been tested for safety using this supplier’s
parts and consumables. We recommend you only use these
specified supplies.

TABLE OF CONTENTS
WHAT YOU CAN DO WITH THIS MACHINE.1
MANUALS FOR THIS MACHINE.2
GUIDE TO COMPONENTS.3
Options.5
OPERATION PANEL (HARD KEYS).6
PANEL DISPLAY.8
Displays And Key Operations.8
BASICS
STARTING THE MACHINE.10
Turning On The Power.10
Turning Off The Power.11
CHANGING MODES.12
MULTI-ACCESSING.13
USING AS A COPIER.15
Changing To Copy Mode.15
Interrupt Copying To Make Urgently Needed Copies.15
Printing Simultaneously.16
USING AS A FACSIMILE.17
Changing To Facsimile Mode.17
Printing A Received Fax.17
Sending A Fax.18
USING AS A PRINTER.19
Printing.19
Printing While There Are No Other Active Jobs.19
Printing While Copying.19
CONSUMABLES
COPY PAPER.22
Recommended Paper Sizes And Types.22
Non-recommended Paper.23
Paper Storage.24
IV

Loading Paper.24
TONER.24
Handling Toner.24
Toner Storage.24
Adding Toner.24
PHOTOCONDUCTOR UNIT (PCU).25
Handling Photoconductor Unit.25
Photoconductor Unit Storage.25
Replacing Photoconductor Unit.25
WHAT TO DO IF SOMETHING GOES WRONG
IF THE MACHINE DOES NOT WORK AS YOU WANT.28
& LOADING PAPER.29
|£| ADDING TONER.30
Sending A Fax When l£j Is Lit.31
REPLACING PHOTOCONDUCTOR UNIT (PCU).32
£| ADDING STAPLES.35
3V ± CLEARING MISFEEDS.36
When A, B, C, D, And/Or R Is Lit.37
When Z Is Lit.37
When W (W1, W2) Is Lit.37
When Original Is Misfed.38
REMOVING JAMMED STAPLES.38
CHANGING THE MACHINE’S SETTINGS
CHANGING THE PAPER SIZE.40
Changing The Paper Size For Paper Tray 1 .40
Changing The Paper Size For Optional Tray Unit.43
USER TOOLS - SYSTEM SETTINGS.44
Accessing The User Tools (System Settings).44
Returning To The Copy Mode.46
USER TOOLS (SYSTEM SETTINGS) MENU.47
SETTINGS YOU CAN CHANGE WITH THE USER TOOLS.48
System Settings 1/5.48
v

System Settings 2/5.49
System Settings 3/5.51
System Settings 4/5.54
System Settings 5/5.56
DO’S AND DON’TS
WHERE TO PUT YOUR MACHINE
MAINTAINING YOUR MACHINE
DO’S AND DON’TS.62
WHERE TO PUT YOUR MACHINE.63
When Moving The Machine.63
Machine Environment.63
Space Required For Installing The Machine.64
Power Connection.65
MAINTAINING YOUR MACHINE.66
Cleaning The Exposure Glass.66
Cleaning The Platen Cover.66
Cleaning The Document Feeder Belt.67
Cleaning The 1-Bin Tray (Internal Tray2).67
.^ — . SPECIFICATIONS .___ ^ ___J
MAINFRAME.70
OPTIONAL DOCUMENT FEEDER.73
OPTIONAL AUTO REVERSE DOCUMENT FEEDER.74
OPTIONAL FINISHER.75
OPTIONAL DUPLEX TRAY.76
OPTIONAL INTERNAL 1 -BIN TRAY (Internal Tray 2).77
OPTIONAL PAPER TRAY UNIT.78
INDEX
INDEX.80
VI

WHAT YOU CAN DO WITH THIS MACHINE
WHAT YOU CAN DO WITH THIS MACHINE
You can expand capabilities of this machine to include fax and printer features.
When you want to add a feature, contact your sales or service representative.
Copy Mode
You can make copies in various ways including reducing/enlarging
copies and combining originals into one copy as well as basic copy¬
ing. As a default, you can use memory to make various type of copies.
Options
• Copier Memory unit (4MB)
• Copier Memory unit (8MB)
This option allows you to sort A3C?, B4C?, 11" x 17" D,
and 8 Vz" x 14" C? copies in addition toA4 and 8 Vz" x 11".
Facsimile Mode
(Optional Fax Unit)
Options:
• ISDN unit
• Memory Card (2MB)
• Memory Card (4MB)
• 400dpi High Resolution Card
• Fax Hard Disk
• Function Upgrade Card
Printer Mode
(Optional
Options:
Printer Controller)
• Printer Hard Disk Unit
1

MANUALS FOR THIS MACHINE
MANUALS FOR THIS MACHINE
This is a multi-function machine combining facsimile and printer features as
well as copying features. This manual describes procedures common to these
features. Each feature’s reference describes the operational procedures sepa¬
rately for the copying, facsimile, and printer features. Please consult the
manual that suits your needs.
General Reference (this manual)
Provides an overview of the machine. This manual introduces the fea¬
tures of the machine and describes the basic operations. It also intro¬
duces the options allowing you to use additional functions and describes
how to access the system user tools to make the machine easier to use.
Describes the various copying functions from basic copy¬
ing to more advanced features such as reducing/enlarging
copies or combining originals into one copy.
Describes the operational procedures and functions to use
the machine as a facsimile.
Describes the operational procedures and functions to use
the machine as a printer.
2

GUIDE TO COMPONENTS
GUIDE TO COMPONENTS
Optional
Platen cover
Holds down the original
placed on the exposure glass
Operation panel
See page 6.
Main switch
Switches the machine
on/stand-by.
Left side cover
Open to remove misfed paper.
Ventilation hole
<Front View>
Prevents overheating. Do not
obstruct the ventilation hole
by placing or leaning an object
near it. If the machine
overheats, a fault might occur.
AC switch *1 *2
Do not touch this switch. This
switch is used only by a
service representative.
External tray
Open to deliver copies, prints
and faxes face up when
copying from the bypass tray
or copying a long original.
<RightSide View>
Exposure glass
Fit an original face down
in the rear left corner.
Internal tray 2(option)
Copied or printed paper
is delivered here face
down.
Internal tray 1
Copied or printed paper
is delivered here face
down.
Front cover
Open to remove misfed
paper or supply toner.
Duplex tray
(Unit for two-sided
copies) (option)
Paper tray
Set paper here.
“ill LOADING PAPER”
=> See page 29.
1000-sheet tray unit
(option)
Bypass tray
Use to copy or print onto
post cards, OHP transparen¬
cies, or other non-standard
size paper.
=> See "COPYING FROM
THE BYPASS TRAY" in the
"Copy Reference”.
Right Side Cover
Open to remove misfed
paper.
*1: If the machine does not operate after turning on the main switch, check if the AC switch is
turned on. If not, turn on it.
*2: If you leave the AC switch off for more than about one hour, all files in memory are lost.
(for the optional facsimile feature)
3

GUIDE TO COMPONENTS
<Rear View>
here.
Card holder
(for the optional
facsimile features)
Insert the optional
cards here. For details,
seethe “Facsimile
Reference".
4

GUIDE TO COMPONENTS
Options
(1) ARDF (auto reverse document feeder)
=> See page 74.
(2) ADF (document feeder)
=> See page 73. (4)
(3) Handset (for facsimile feature)
=> See “Faxsimile Reference”.
(3)
S U—= •—
(4) Internal 1-bin tray (Internal tray 2)
=> See page 77.
(5) Finisher
Sorts, stacks, and staples copies.
=> See page 75.
(6) 1000-sheet tray unit
=> See page 78.
Consists of two paper trays.
(7) Duplex tray (Unit for two-sided copies) 1
=> See page 76. (5).
Use to make two-sided copies.
TEET
EE
td
( 6 )
bd |
(7)
Other options: platen cover
ADF (document feeder)
Insert a stack of originals here. They will be
fed automatically.
ARDF (auto reverse document feeder)
Set a stack of originals here and they will be
fed one at a time automatically. This document
feeder can handle 2-sided originals.
Internal 1-bin tray (hereafter referred to as
internal tray 2)
Sorts copies, faxes, and prints.
You can also specify an output tray for each
feature. => See page 54.
The Paper Receiving lamp will light when
copies, prints, or faxes are delivered to the
tray.
5

OPERATION PANEL (HARD KEYS)
OPERATION PANEL (HARD KEYS)
(1) These indicators show errors or
the status of the machine.
(2) User Tools key
Use to change the default values
and conditions to meet your
requirements. => See page 44.
(3) Clip Holder
Place removed clips or staples
here.
(4) Fax Operation Panel (for a
machine with the fax feature)
=> See “Facsimile Reference.”
(5) Copy Operation Panel
=> See “Copy Reference.”
(2) (1)
♦ Copy Operation Panel
Flip up the operation panel plate.
■ Do not press the plate or put
something on it when it is opened.
6

OPERATION PANEL (HARD KEYS)
(18) (17) (16) (15) (14)
(13)
( 1 2 )
(6) =* See “Copy Reference”
(7) « &> key
Press to select an item on the panel
display.
(8) => See “Facsimile Reference.”
(9) Number keys
Use to enter a numeric value such as the
number of copies or reproduction ratio.
Also use to dial fax numbers.
(10) Enter® key
Sets a value you have entered.
(11) Clear/Stop key
Clear
- Clears an entered value such as the
number of copies.
Stop
- Stops a copy or print run. Also use to
stop a report being printed or stop a
document being scanned for Memory
Transmission.
(12) Startkey
Press to start copying, printing or faxing.
(13) Function keys
Press to switch modes.
=> See page 12.
(14) lnterruptkey
Interrupts the current copy or print run to
perform another job.
=> See page 15.
(15) Clear Modes/Energy Saver key
Clear Modes
- Cancels the current settings.
Energy Saver
- Hold down this key for about a second
or more to enter Energy Saver mode.
=> See page 50.
(16) Program key
=> See “Copy Reference.”
(17) Memory Copy key
=> See “Copy Reference.”
(18) Panel Display
=> See “Panel Display” on page 8.
*1: See "Facsimile Reference".
*2: See "Printer Reference".
7

PANEL DISPLAY
PANEL DISPLAY
The panel display shows the operational status, messages, and function menus.
□ When you select or specify an item on the panel display, it is highlighted like,
BBS. Keys appearing as I OK I cannot be used.
□ Panel display items are not touch keys. Use the four keys under the display to
select or specify an item.
□ By default, the machine is in copy mode when you switch on. This can be changed.
=> See page 48.
Note: Do not apply a strong shock or force of about 30 N (3 kgf) or more
to the panel display. Otherwise, the display might be damaged.
Displays And Key Operations
□ In a menu, you can make a selection in three different ways depending on the
situation;
• Press the four keys under the display.
- Press the <3 B> key.
• Use the Number keys.
For details on the operational procedures, see the descriptions of each function.
<Example: Copying Display>
The function items for the selected feature are displayed.
]— Displays operational
status or messages.
— Displays items which can
be selected or specified.
Press the key under the item you wish to select.
1 ..
O Ready
Q’ty: 1
SBH Si
RatioM 002
11x8^D 11x17d 8$x11o t=
[ Reduce J
(Enlarge II 1002 If Paper 1
♦ In this manual, we use the following conventions
Key name on panel display: OK
In the manual: [OK]
♦ Common keys
[OK]
[Cancel]
[ T Prev.]
[ i Next]
<S
[PrevMenu] [Menu]
[Exit]
Sets a selected function or entered value and returns to
the previous screen.
Cancels a selected function or entered value and returns
to the previous screen.
If there are too many items to fit on the display, use these keys
to move between pages.
Use to highlight the item you want to select.
Press to return to the previous menu.
Sets a selected function or entered value and returns to the
previous screen.
8

BASICS
STARTING THE MACHINE . 10
Turning On The Power.10
Turning Off The Power.11
CHANGING MODES. 12
MULTI-ACCESSING. 13
USING AS A COPIER. 15
Changing To Copy Mode.15
Interrupt Copying To Make Urgently Needed Copies.15
Printing Simultaneously.16
USING AS A FACSIMILE . 17
Changing To Facsimile Mode.17
Printing A Received Fax.17
Sending A Fax.18
USING AS A PRINTER. 19
Printing.19
Printing While There Are No Other Active Jobs.19
Printing While Copying.19
9
BASICS

STARTING THE MACHINE
STARTING THE MACHINE
To start the machine, turn on the main switch. The machine enters the ready
condition after about 30 seconds.
□ This machine automatically enters the energy saving mode or turns itself off when
you do not use the machine with its power on for a specified period of time. => See
pages 50 and 51.
Turning On The Power
This machine has two types of power switches called the main and AC switches.
♦ Main switch
Turn on this switch to activate the machine.
You can make copies or faxes after the warm-up time.
♦ AC switch
Do not touch the AC switch. This switch should be used only by a service
representative.
□ If you leave the AC switch off for more than about one hour, all files in memory are
lost. => See “Facsimile Reference”.
□ If the machine does not operate after turning on the main switch, check if the AC
switch is turned on. If not, turn on it.
1
2
Make sure that the power cord is
plugged into the wall outlet firmly.
Turn on the main switch in the
upper left corner of the front side
of the machine.
The panel display will come on.
OReady _ Q’ty- 1
Praia Iffi 11 x83d 1M7d 8^x 11° i=
Ratio:!00% _ __
I Reduce ]I Enlarge 1 1 100% 11 Paper I
□ You cannot make copies while the message “Please wait” is shown on the display.
However, you can specify the Auto Start function. => See “Auto Start” of the Copy
Reference.
10

STARTING THE MACHINE
If you are asked for a user code
If the machine is set to the User Code function, users must input their codes
before the machine can operate.The machine keeps count of the number of
copies under each user code.
D Enter your user code (less than 4 digits) using the Number keys and
press the Enter ® key.
The machine enters the ready condition.
□ To prevent others from making copies with your user code, press the Clear Modes/
Energy Saver key and the Clear/Stop key at the same time.
□ User Code Mode => See page 56.
□ About one minute after a copy run, the machine returns to the user code entry
condition.
When the Clear Modes/Energy Saver key is lit
The machine is in Energy Save mode.
D Press Clear Modes/Energy Saver
or any other key. The machine will
return to the standby condition.
“System Auto Reset” =» See page 49.
“Auto Energy Saver” => See page 50.
“Energy Save Mode” => See page 50.
# Memory
Copy
Program
•<0
Clear Modes/
Energy Saver
:.- .... .. ■ .• ■■■■ . ■■■■ -
Turning Off The Power
D T urn off the main switch in the upper left corner of the front side of the
machine.
Note: Before you unplug the power cord, make sure that the remain¬
ing memory space indicates 100 % on the facsimile feature
screen. Files stored in memory will be lost an hour after
unpluging the power cord.
11
BASICS

CHANGING MODES
CHANGING MODES
In addition to copier features, this machine can be used optionally as a fac¬
simile or printer. When you turn on the main switch, the Copy mode screen
appears allowing you to perform a copy run. If you want to use another
feature, press a relevant key such as the Facsimile key on the upper right
side of the operation panel.
<Copy Mode>
<Printer Mode>
□ You cannot change functions during scanning an original for fax, performing im¬
mediate transmission, or setting a user tool.
□ If you require, the machine can be set to clear current settings when you change
to a different mode. This does not apply to the Copy and the Printer mode. => See
“Clear Function Setting” on page 48.
12