Seaory S22K Technical manual

2018
Operation Instruction
Self-service Kiosk Card Printer
Shenzhen Seaory Technology Co., Ltd.
Model：Seaory S22K
Excellent quality
Perfect service

Seaory S22K Self-service Kiosk Card Printer
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Statement
Copyright
Copyright© Shenzhen Seaory Technology Co.,Ltd. All rights reserved.
Users shall respect the latest regulations on copyright of their own countries. This manual, no
matter in E-file, text version, or other formats, can never be partially or totally copied, translated
or spread in any way for any reason, without the writing authorization from Shenzhen Seaory
Technology Co., Ltd. Please forgive that any change of this manual will not be further noticed.
Shenzhen Seaory Technology Co., Ltd. shall take no responsibility for any errors (if any) in this
manual, accidental damage of printer, or losses caused by this manual contents.
All the pictures and specifications in this manual are made to help description, while the actual
specifications shall be subject to order. If any query, please refer to the products specifications on
the website of Shenzhen Seaory Technology Co., Ltd.
Warranty
With respect to warranty conditions and restrictive clauses, please refer to the Warranty Card
enclosed in the printer package.Thanks for choosing Seaory S Series card printer, to start a
successful cooperation between us. A variety of high quality personalization of identification cards,
visa cards, and membership cards etc. can be realized through simply operation of these card
printers. You shall make sure that printer consumables you bought are from original manufacturer.
To know more information, please visit our website: www.seaory.com. If any errors found, please
let us know by mailing to: [e-mail].
Sign Indicates
Below signs indicates key information of this manual.
Warning Sign
Label meaning: The equipment with the label is only designed and evaluated
according to the altitude of 2000m. Therefore, it is only applicable to the safety
application below the altitude of 2000m. When used above the altitude of 2000m,
there may be safety risks.
Label meaning: The equipment with the logo is only designed and evaluated in
accordance with the non-tropical climatic conditions. Therefore, it is only suitable for
safe use in non-tropical climatic conditions. When used in tropical climatic conditions,
there may be safety risks.
Special Warning Message
More In-depth Information Notice

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Catalogue
1. Product features...............................................1
1.1 Main function .........................................1
1.2 Features ................................................1
2. Product parameter ...........................................1
3. Product introduction .........................................2
3.1 Product Size ..........................................2
3.2 Roof.......................................................3
3.3 Front-end...............................................4
3.4 Back-end ...............................................5
3.5 Bottom...................................................5
3.6 Internal structures..................................6
4. Accessories included .......................................7
4.1 Open-case inspection............................7
4.2 Accessories list......................................7
5. Installation and usage ......................................8
5.1 Install cleaning roller..............................8
5.2 Install ribbon ..........................................9
5.3 Adjust the feed card thickness.............10
5.4 Place the card, Add the weight module 11
5.5 Wiring installation ................................12
6. Driver installation............................................14
6.1 Operation system ................................14
6.2 Notice before installation .....................14
6.3 Driver installation steps (USB
communication interface) ...............................14
6.4 Network setting....................................17
6.5 Driver installation (Ethernet
communication interface) ...............................19
7. Driver setting..................................................21
7.1 Printing preferences ............................21
7.2 Ribbon type setting..............................22
7.3 Printing orientation setting...................23
7.4 Printing page rotate setting .................23
7.5 Feeding card mode setting..................24
7.6 Eject card setting.................................26
7.7 Reject card setting .............................. 27
7.8 Advanced card in and card out options
setting28
7.9 Image color setting.............................. 29
7.10 Print area setting................................. 30
7.11 Magnetic encoding setting .................. 32
7.12 Heating energy setting ........................ 33
7.13 Tool setting.......................................... 34
7.14 Position calibrate................................. 35
7.15 Cleaning tool ....................................... 36
7.16 Magnetic stripe tool............................. 37
7.17 Ribbon tension adjustment.................. 38
7.18 Other tools .......................................... 39
8. Print test ........................................................ 40
8.1 Driver test page................................... 40
8.2 Seaory iCARDE card design software 41
9. Cleaning and maintenance ............................ 41
9.1 Replace cleaning roller ....................... 41
9.2 Cleaning card moving path ................. 41
9.3 Cleaning print head............................. 44
10. Replace print head ..................................... 45
11. Common fault codes and Solutions............ 50
12. FAQ............................................................ 51
12.1 When card print no action ................... 51
12.2 When print out the blank card ............. 51
12.3 When partial or error printing .............. 51
12.4 When the printed card has a defect .... 51
12.5 When the printed card appears white line
51
12.6 When the printed card appears white
vertical or color lines ...................................... 52
12.7 When the printed card appears blurry
image 52

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1. Product features
1.1 Main function
A. Applied to the self-service kiosk projects
B. Dual-sided printing
C. Automatic batch feeding
D. Back-end manual feeding, alarm for no card, few card,
defective card slot was full
E. Card holding, timeout automatic recovery
F. Feeding card by roller & hook
G. Optional Module
①Dual interface card encoding module
②Contactless ID card encoding module
③UHF chip card encoding module
④Magnetic stripe card encoding module
H. Support full panel YMCKO ribbon, half-panel 1/2 ymcKO
ribbon, Single colors ribbons (Black, White, Red, Blue,
Gold, Silver)
1.2 Features
A. Adopt high resolution dye sublimation(direct-to-card) print
method.
B. Continuous card printing ability, save time and labor cost.
C. Easy and user-friendly operation.
D. Light body, easy maintenance.
E. Low noise.
F. High printing speed.
2. Product parameter
Product Name
Seaory S22K self-service Kiosk Card Printer
Print Method
Dye sublimation (Direct-to-card)
Power Supply
AC 100-240V 50-60Hz; DC 24-25.5V, 2.7 A；
Print Dimension
ISO CR80 (53.98mm×85.60mm) edge-to-edge printing
Print Resolution
300dpi × 300dpi（300dpi × 600dpi optional）
Print Speed
Monochrome printing: 3-5s per card (single-sided) / 7-11s per
card(dual-sided)
Full-color (YMCKO) printing: 20s per card (single-sided) / 42s
per card(dual-sided)

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Card Material
PVC / composite PVC / other material upon request and
validation
Card Thickness
0.3-1.05mm
Memory
128M
Input hopper
capacity
100 cards (Standard 0.76mm thickness)
Operation system
Driver support: Windows XP/7/8/10, Windows Server
2003/2008/2012/2016,Linux, Android
Display
Chinese:8 characters per line, 2 lines
English:16 characters per line, 4 lines
Support multi-language
Operating
condition
Regular running temp.: 15℃-30℃ (59-86℉)，20%-65%,RH
non-condensing
Lowest / Highest running temp.: 0℃(32℉)/40℃(104℉)，20%-
65% RH non-condensing
Storage condition
Temp.: -5℃-70℃(23-158℉)，20%-70% RH non-condensing
Certificate
CCC, FCC, CE, ROHS, BIS
3. Product introduction
3.1 Product Size
S22K card printer size: 375mm(L)×160mm(W) ×211mm(H), Net weight:
7.15Kg
160mm
211mm

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3.2 Roof
Main function description:
(1) Input hopper: Blank cards storage place ,100pcs 0.76mm PVC cards
input capacity.
(2) Output hopper: Printed cards storage place, 50pcs 0.76mm PVC
cards input capacity.
(3) Switch of upper cover: Lift this switch to open the cover.
(4) Control panel buttons: Query and set card printer parameters.
(5) LCM Screen: Display card printer parameters and status.
(6) Air vent: Release the heat generates by card printer and print head.
(7) Error light: Turns to red when the card printer is not ready or failure.
(8) Status indicator lamp: Green light indicate the card printer is working
normally.
Input hopper
Switch of upper
cover
Status indicator
lamp
Error light
LCM screen
Air vent
Control panel

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3.3 Front-end
Main function description:
(1) Defective card slot: defective cards storage place ,30pcs 0.76mm
PVC cards input capacity.
(2) Ethernet Interface: RJ45 interface, TCP/IP protocol, through this
interface can achieve PC and card printer network connection.
(3) USB Interface: USB-B type interface, connect directly to PC side.
(4) Power port: DC24-25.5V 2.7A.
(5) Power switch: connect or disconnect power.
(6) RS232 Interface: used for chip card reading and writing module
communication. We can preset RS232 communication for card printer
during production If you need it.
Interface RS232
Power switch
Interface: Ethernet
Interface: USB
Power port
Defective card slot
Support USB and Ethernet two communication interface. It’s recommend to choose one.

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3.4 Back-end
Main function description：
Card exit mouth: It can be manual single card feeding mouth or Back-
end card exit mouth. Card spit out length can be set freely.
Reserved interface location: an extension interface when require for
future special requirements.
3.5 Bottom
Main function description：
Bottom cover: Place to install Magnetic stripe card and chip card
encoding module.
Card exit mouth
Bottom cover
Card printer bar code
Production bar code
Card printer bar code: Information needed when you need technical services from us.
Reserved interface
location

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3.6 Internal structures
Main function description：
A Air fan: absorb and release the print head’s heat when it works.
B Print head: need regular cleaning.
C Ribbon cartridge: accessory to install ribbon.
D Ribbon pickup roller: recycle used ribbon.
E Cleaning roller: sticky card surface dust, improve the printing effect.
F Card thickness regulator: Manual adjust card’s thickness, support
0.3mm-1.0mm thickness cards.
G Ribbon supply roller : unused ribbon ends.
A
B
C
D
E
F
G

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4. Accessories included
4.1 Open-case inspection
4.2 Accessories list
Main function description:
(1) CD: storage ICARDE software, card printer driver, Operation
instruction etc.
(2) Power adapter: convert DC voltage.
(3) Power cable: connect to power adapter.
(4) USB cable: communication connection between PC and card printer.
(5) Counting module: add weight while inputing card, increase the
contact area between the card and the incoming card wheel to ensure
the stable incoming card when the few cards in input hopper.
Accessories box
PE foam
S22K card printer
Counting module
1PC
Power adapter
1PC
Power cable
1PC
USB cable
1PC
Cleaning roller
1PC
Cleaning card
5pcs
Warranty card
1PC
Cleaning stick
1PC
CD
1PC

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(6) Cleaning roller: sticky card surface dust, improve the printing effect.
(7) Cleaning card: double-sided 3M standard card, cleaning card printer
internal card passing channel dust.
(8) Warranty card: need to use it while supply technical service, please
keep it properly.
(9) Cleaning stick: cleaning the print head.
5. Installation and usage
5.1 Install cleaning roller
Step1: Gently lift the upper cover switch, open upper cover.
Step2:Take out the ribbon cartridge.。
Step3: Remove 3M hyaline layer on cleaning roller surface, take the
cleaning roller’s both sides by hand. After pushing into the mounting
position, gently press down.
The purpose of cleaning roller is to absorb the dust on the card and card feeding roller, improve the
printing effect.

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5.2 Install ribbon
Step1: Open the ribbon box, take out the ribbon.
Step2: Install the ribbon into the cartridge according to the color
direction.
Cleaning card
Ribbon
Cleaning roller
In order to ensure the normal use of the printer, please use Seaory original ribbon.
Red roller supply with unused ribbon. White roller supply with used ribbon.
Red end is supply roller with unused ribbon. White end is pickup roller
with used ribbon.

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Step3: As shown in picture below, take ribbon cartridge’s side, install the
ribbon cartridge and close the upper cover.
5.3 Adjust the feed card thickness
Open the upper cover and input hopper dust cap, move the yellow lever
to adjust the feed card thickness. Support 0.3mm to 1.0mm thickness
cards. Factory preset thickness is 0.8mm.
Figure 1: The feed card thickness needs to be adjusted according to the card’s actual
thickness
Ribbon mounting direction: Red roller close to the Back-end card exit mouth(left), white roller close
to the input hopper (right).
Yellow lever
Graduated ruler
Figure 1
Figure 2

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Figure 2: Factory preset thickness is 0.8mm
5.4 Place the card, Add the weight module
Step1: Open the input hopper dust cap, Place the card.
Contact chip cards require the chip face up, otherwise data can not be
read or written to the chip card. (Put the card like an ATM direction)
If you are using magnetic strip card, please place the card according to below picture (magnetic
strip at right side)
Step2: Add the weight module
Magnetic side face down
Magnetic strip at right side
Chip face up
Chip toward card exit
mouth
For the blank or contactless chip
cards,No place direction demands

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5.5 Wiring installation
Step 1: Take out the power cable and power adapter from the
accessories box. Connected all cables as below picture.
Step 2: The power adapter DC output connected to the card printer
power interface, and the power line AC input connected to the mains
socket.
It’s function is to increase the friction between the card and the roller, making the card
feeding more smoothly.
Power cable
Power adapter
Main socket
Power adapter
Card printer

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Step 3: Communication interface cables installation
USB communication interface installation: USB-A interface (square type)
connect to PC end and USB-B interface (round type) connect to card
printer’s USB port.
Ethernet communication interface installation: RJ45 network interface ,568B
connection mode.
To ensure the card printer work stably, please use Seaory original power adapter.
USB-B interface(square type)
USB-A interface (round type)
Support USB and Ethernet communication interface. It’s recommended to choose one.
Interchanger
Card printer
PC

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6. Driver installation
6.1 Operation system
Support Windows XP/7/8/10, Windows Server
2003/2008/2012/2016,Linux, Android
6.2 Notice before installation
（1）Card printer driver can be download from accessories box’s
CD or official website :www.seaoryprinter.com.
（2）Some antivirus applications will stop the driver installation, so
please close all antivirus applications before installation. After finished,
you can open all antivirus applications.
（3）Please do not power on card printer until the driver installation
is completed.
（4）Connect card printer power supply and USB communication
interface in advance (please refer to 5.5 wiring installation).
6.3 Driver installation steps (USB communication interface)
Step 1: Double-click the icon “Seaory S series driver exe”.
The driver will be continuously updated, the version number will be the actual version.
Please install driver by administrator and close all antivirus applications before installation.

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Step 2: Then click “Install” button as show in below picture.
Step 3: Wait for one minute.
Step 4: Please select always trust software from “Shenzhen Seaory
Technology Co., Ltd.” in the pop-up windows, then click the “Install”
button.

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Step 5: Please click the “Finish” button as show in the below picture,
then the driver has been installed.

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Step 6: Turn on the card printer power switch, then card printer driver will
install automatically. After it, click “Control panel – Hardware and sound –
Devices and printers” you can find Seaory S22K was installed
completely.
6.4 Network setting
If you need to use Ethernet communication interface, please make sure
the USB interface was connected with PC before operating as below:
Step 1: Put your mouse on the selected “Seaory S22” printer, and click
the right button, from the Printer menu, select “Printing preferences”.