Siemens VersiCharge User manual

VersiCharge AC Wallbox IEC
Operating Instructions
03/2021
A5E50366109
-AA
Introduction
1
Safety information
2
Description
3
Mounting / Installing /
Connecting
4
Commissioning
5
Operation
6
Faults
7
Maintenance and service
8
Service & Support
9
Disposal
10
Technical specifications
11
Appendix
A
List of abbreviations
B

Siemens AG
Smart Infrastructure
Schuhstr.
60
91052 Erlangen
GERMANY
A5E50366109-AA
Ⓟ
03/2021 Subject to change
Copyright © Siemens AG 2021.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

VersiCharge AC Wallbox IEC
Operating Instructions, 03/2021, A5E50366109-AA 3
Table of contents
1 Introduction........................................................................................................................................... 5
1.1 Purpose of this documentation............................................................................................. 5
1.2 Conventions ........................................................................................................................ 5
1.3 Open-source software.......................................................................................................... 6
2 Safety information................................................................................................................................. 7
2.1 General safety information................................................................................................... 7
2.2 Safety during setup, installation and maintenance.............................................................. 10
2.3 Safety during electrical installation..................................................................................... 11
2.4 The five safety rules for electrical work............................................................................... 13
2.5 Safety during operation ..................................................................................................... 14
2.6 Security information .......................................................................................................... 15
2.7 Safety-relevant symbols ..................................................................................................... 16
3 Description........................................................................................................................................... 17
3.1 Application ........................................................................................................................ 17
3.2 Charging station structure.................................................................................................. 18
3.3 User interface structure...................................................................................................... 19
3.4 Scope of delivery ............................................................................................................... 20
3.5 Meter ................................................................................................................................ 21
3.6 Identifying the device ........................................................................................................ 21
4 Mounting / Installing / Connecting ...................................................................................................... 23
4.1 Safety measures during assembly....................................................................................... 23
4.2 Preparation before assembly.............................................................................................. 24
4.3 Assembly procedure........................................................................................................... 25
4.4 Requirements for the electrical connection......................................................................... 28
4.5 Wiring position .................................................................................................................. 29
4.6 Connecting the supply cable .............................................................................................. 30
4.7 Limiting the charging current............................................................................................. 32
4.8 Connecting the communication cable ................................................................................ 33
4.9 Closing the charging unit ................................................................................................... 35
4.10 Switching on and testing.................................................................................................... 36
5 Commissioning .................................................................................................................................... 37

Table of contents
VersiCharge AC Wallbox IEC
4Operating Instructions, 03/2021, A5E50366109-AA
5.1 Commissioning with PC or mobile device ........................................................................... 37
5.2 Notes on setting up the communication connection........................................................... 39
5.2.1 Wi-Fi connection................................................................................................................ 39
5.2.2 SIM card ............................................................................................................................ 40
5.2.3 Overview of Modbus, RS485 and Ethernet.......................................................................... 41
5.2.4 Setting communication...................................................................................................... 42
5.3 Managing and using RFID................................................................................................... 42
6 Operation............................................................................................................................................. 45
6.1 Status displays................................................................................................................... 45
6.2 Charging ........................................................................................................................... 48
7 Faults ................................................................................................................................................... 52
7.1 Fault elimination................................................................................................................ 52
7.2 Error messages .................................................................................................................. 53
8 Maintenance and service .................................................................................................................... 57
8.1 Storage and transport ........................................................................................................ 57
8.2 Cleaning and maintenance................................................................................................. 57
8.3 Maintenance ..................................................................................................................... 59
8.4 Diagnostic tests ................................................................................................................. 60
8.5 Software updates............................................................................................................... 60
9 Service & Support ................................................................................................................................ 61
9.1 Siemens Industry Support .................................................................................................. 61
10 Disposal ............................................................................................................................................... 62
10.1 Recycling and disposal ....................................................................................................... 62
11 Technical specifications....................................................................................................................... 63
11.1 Technical specifications ..................................................................................................... 63
A Appendix ............................................................................................................................................. 65
A.1 Variants available for order ................................................................................................ 65
A.2 Accessories........................................................................................................................ 66
A.3 Installation and maintenance schedule............................................................................... 67
A.4 Overview of dimensions of the VersiCharge charging unit .................................................. 69
A.5 Quality documentation ...................................................................................................... 70
B List of abbreviations ............................................................................................................................ 71
B.1 Abbreviations .................................................................................................................... 71
Index.................................................................................................................................................... 72

VersiCharge AC Wallbox IEC
Operating Instructions, 03/2021, A5E50366109-AA 5
Introduction
1
1.1 Purpose of this documentation
These operating instructions contain the information required for installing, commissioning,
and operating the VersiCharge Wallbox IEC charging station.
The operating instructions contain information on proper use of the charging station.
WARNING
Personal injury and damage to property when the information is not observed
Failure to comply with the information in these operating instructions may result in the
following:
•Personal injury
•Material damage
•Dangerous situations
•
Loss of warranty
Follow also vehicle-specific operating instructions for the respective vehicle.
1.2 Conventions
Figures in these operating instructions may deviate from the delivered device.
Observe the notes labeled as follows:
Note
A note contains:
•
Important product information
•
Information on how to handle the product

Introduction
1.3 Open-source software
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6Operating Instructions, 03/2021, A5E50366109-AA
1.3 Open-source software
Open-source software is used in the firmware of the product described. The open-source
software is provided free of charge. We are liable for the product described, including the
open-source software contained in it, pursuant to the conditions applicable to the product.
Siemens accepts no liability for the use of the open-source software over and above the
intended program sequence, or for any faults caused by modifications to the software.
For legal reasons, we are obliged to publish the license terms and copyright notices in the
original text. Please also read the information that is supplied with the product or made
available for download on the Siemens homepage (https://siemens.com/versicharge).

VersiCharge AC Wallbox IEC
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Safety information
2
2.1 General safety information
This section contains important, generally valid information on:
•Avoiding accidents or damage to property
•Application planning
•Mounting and installation
•Operation
•Maintenance and cleaning of the charging station
•Disposal
Read this section carefully and follow the safety regulations. This will minimize safety risks.
Make your staff and customers aware of this section. Pass on the documentation to that
group of people.
Regulations and guidelines
The section "Safety" indicates hazards and precautions, which you must observe during
planning, assembly, installation, operation, and maintenance. You must also adhere to
regional and national guidelines and regulations on electrical safety and accident prevention
/occupational safety.
Make sure you also follow the following documents and regulations:
•Regional standards and connection conditions
•Building regulations for parking lots for electric vehicles and charging stations
•Guideline of the electricity supplier
•Equipment and foundation statics
The instructions in the documentation do not replace statutory safety instructions.

Safety information
2.1 General safety information
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8Operating Instructions, 03/2021, A5E50366109-AA
Target group
The sequence of the following safety instructions is based on the use stages of the product
life cycle. The description is addressed to the following groups of people:
•The operator responsible for the safe operation of the device
•Technicians who set up the device
•Electrically skilled personnel who connect and start up the device.
•Maintenance and cleaning staff who maintain the device
•Users who charge the vehicle
Qualified electricians are persons who can demonstrate a professional electrician
qualification. These persons are authorized to commission, ground, and label devices,
systems, and circuits in accordance with established safety practices and standards.
Areas of application of the device
•Charging electrically operated vehicles in public and semi-public areas
•Charging stations for depots, car parks, public parking areas, and retail
•Stations for car-to-go projects
Intended use
The device serves to charge batteries in fully electric and plug-in hybrid electric vehicles. The
charging station can be used both indoors and outdoors.
Charge electric vehicles according to IEC 61851-1 and 61851-22. If the device is used for any
other purpose, this is not intended use and constitutes a misuse of the device.
Under the Product Liability Act, you must also plan for predictable, unreasonable, and
improper use of the equipment.
Expiration of the manufacturer's warranty due to unauthorized modifications to the device
Modifications to the device are not permitted. Non-compliance will void the manufacturer's
warranty and invalidate the approvals.
Unauthorized opening of the device
Risk of electric shock
Only qualified personnel may open the device. Unauthorized persons risk causing
considerable property damage, serious injuries, or death.

Safety information
2.1 General safety information
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Qualified personnel
All activities, apart from use, are to be performed by qualified personnel. Due to their
qualifications, experience, and training, these people have knowledge of:
•Relevant standards and regulations
•Accident prevention regulations
They are authorized to perform the necessary activities and to detect and prevent possible
dangers.
Personal protective equipment
Avoid accidents and hazardous situations. Use your personal protective equipment according
to the activity you are performing, such as safety goggles, gloves, safety shoes.
Safety equipment
To rule out hazardous conditions, it is strictly prohibited to change, remove, bypass, or
override safety devices.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
Risk of explosion and fire
Do not store or use flammable liquids that produce flammable fumes, such as gasoline or
ethanol, in the vicinity of the charging station. Electrostatic charge or heat generated during
charging can ignite explosive and flammable liquids.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
Floodwater
If the charging unit is fully or partially submerged in water, e.g. due to backwater, flooding or
heavy rain, and liquid could therefore penetrate it, take the Wallbox out of operation.
Only qualified personnel may dry the station and check it for safe operation. Moisture or
water inside the station may cause an electric shock.
Charging cable as a tripping hazard
Make sure that the charging cable does not block an escape route or poses a tripping hazard.
The cable could block the way out and cause injuries.
Furthermore, in the event of a fall, the cable may be abruptly torn out of the socket and
cause damage to the vehicle and the charging station.

Safety information
2.2 Safety during setup, installation and maintenance
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Cleaning
Protect the environment and use biodegradable cleaning agents to clean surfaces. Clean
surfaces of the charging station using a damp cloth.
Do not use steam jets or water jets for cleaning, as they may cause moisture or water to
infiltrate the charging station. Moisture inside the charging station poses a risk of electric
shock.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
2.2 Safety during setup, installation and maintenance
To avoid hazards, only qualified personnel may place and install the charging station. The
charging station must be disconnected from the mains. Follow the installation and assembly
instructions provided. Observe the applicable regional standards and regulations, e.g. the five
safety rules. Failure to follow safety instructions may result in hazardous situations that could
cause death or serious injury.
Safety at the work site
When working on roads, construction sites and in public areas, ensure safety in line with local
requirements and regulations.
To perform the work properly, you need to observe:
•Legal specifications
•On-site safety requirements
•Road traffic conditions
Note the following:
•Secure the working area in accordance with the "Guidelines for the safety of workstations
on roads" or similar regional regulations.
•Use appropriate cordoning equipment if needed.
•Always wear a safety vest when working in the area of road traffic.
•Provide for adequate space in the working area. The working area should be at least 8
meters in diameter.
•Comply with the valid building regulations for parking spaces for electric cars including
charging stations.
Risk of accident in limited workspace
In order to avoid collisions and crushing, always ensure sufficient clearance to surrounding
obstacles when setting up the charging station.
There must be no objects on the ground in the working area to rule out the risk of tripping.

Safety information
2.3 Safety during electrical installation
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Electrical cables
There is a risk of electric shock due to exposed electrical connections and components.
Before starting the installation work, check that the supply cable has been disconnected from
the mains and secured against restart.
If damage or tampering is visible, do not commission the charging station.
Crushing hazard
Ensure that persons maintain sufficient distance to avoid injury when setting the charging
station down.
Cleaning
Protect the environment by using biodegradable cleaning agents to clean the surfaces. Clean
the surfaces of the charging station with a damp cloth.
Do not use steam jets or water jets for cleaning, as they may cause moisture to infiltrate the
charging station. Moisture inside the charging station poses a risk of electric shock.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
2.3 Safety during electrical installation
Observe the following points for the electrical installation. The electrical connection of the
charging unit can only be performed by skilled electricians and can only be carried out at zero
current. Follow the installation and connection instructions. Observe the applicable regional
standards and regulations, e.g. the five safety rules. Failure to follow safety instructions may
result in hazardous situations that could cause death or serious injury.
Safety at the work site
When working on roads, construction sites and in public areas, ensure safety in line with local
requirements and regulations.
To perform the work properly, you need to observe:
•Legal specifications
•On-site safety requirements
•Road traffic conditions
Note the following:
•Secure the working area in accordance with the "Guidelines for the safety of workstations
on roads" or similar regional regulations.
•Use appropriate cordoning equipment where necessary.
•Always wear a safety vest when working in the area of road traffic.

Safety information
2.3 Safety during electrical installation
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12 Operating Instructions, 03/2021, A5E50366109-AA
•Provide for adequate space in the working area. The working area should be at least 8
meters in diameter.
•Comply with the valid building regulations for parking spaces for electric cars including
charging stations.
Risk of electric shock
The charging unit uses 230 or 400 V AC supply voltage. Touching live parts may cause electric
shock and could be fatal. In order to avoid hazards, the charging unit may only be opened by
trained and instructed electricians.
Before opening the charging unit, switch off all power supplies for the device. Secure the
charging unit against being switched on again.
Damage to sockets and charging cable
Inspect sockets and the charging cable for damage on a regular basis. Damaged charging
cables endanger safe operation.
If you detect damage to the charging cable, do not commission the cable or stop a running
charging process. Disconnect the charging cable from the mains without touching it. Ensure
that the device cannot be switched back on.
If you notice damage to the charging unit, take it out of service. To do this, disconnect the
charging station from the power supply and secure it against a restart.
Defective connectors or cables may cause fire. The qualified personnel must decommission
the system and replace the damaged components immediately.
Condensed water
Before commissioning the charging unit, a skilled electrician must check whether there is
condensed water in the charging unit. Remove even small amounts of condensed water
before commissioning.
Moisture in the charging unit can lead to electric shock.

Safety information
2.4 The five safety rules for electrical work
VersiCharge AC Wallbox IEC
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2.4 The five safety rules for electrical work
The European standard EN 50110-1 "Operation of electrical installations" prescribes safety
rules for electrical work on and in electrical installations. To ensure the safety of persons and
property in accordance with the standards, always comply with the following safety rules.
Securing an electrical system before starting work
Before starting work on and in electrical installations, apply the following five safety rules:
1. Disconnect
2. Secure against reclosing
3. Ensure there is no voltage present
4. Ground and short-circuit
5. Cover or shield adjacent live parts
Prepare to switch on again after work is finished
After finishing and checking the work, prepare the restart as follows:
•Inform persons no longer required that the work is completed and no further work is
permitted.
•Withdraw persons no longer required
•Remove all tools, equipment and aids used
Switch on the electrical system again
After finishing the work, remove the protective measures and switch the system on again:
1. Remove short-circuit
2. Remove grounding
3. Remove covers or barriers
4. Remove fuse to prevent restart
5. Switch the system back on

Safety information
2.5 Safety during operation
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14 Operating Instructions, 03/2021, A5E50366109-AA
2.5 Safety during operation
Observe the following points when operating the charging station, as well as the applicable
regional standards and regulations. Failure to follow safety instructions may result in
hazardous situations that could cause death or serious injury.
Electrical hazards
The charging station uses 230 or 400 V AC supply voltage. Touching live parts may cause
electric shock and could be fatal.
Work on the electrical installation may only be carried out by trained electricians and at zero
current.
•Pull the plug, not the mains cord.
•Never touch the plug with wet hands.
•Do not perform any installation, maintenance, or configuration work during a
thunderstorm.
•Do not connect the vehicle to or disconnect it from the charging station during a storm.
Charging cable and socket
Defective connectors or cables may cause fire. Decommission the system if there are defects.
Have the defective parts repaired by qualified personnel.
Do not bend or squeeze the charging cable; do not run it over sharp edges, and use it only
within the permissible temperature range.
Inspect sockets and the charging cable for damage on a regular basis.

Safety information
2.6 Security information
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2.6 Security information
Siemens provides products and solutions with industrial security functions that support
secure operation of plants, systems, machines, and networks.
In order to protect plants, systems, machines, and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens’ products and solutions constitute one element of such a concept.
Operators of the charging station are responsible for preventing unauthorized access to their
plants, systems, machines, and networks. Such systems, machines and components should
only be connected to an enterprise network or the internet if and insofar such a connection is
necessary, and only when appropriate safety measures (e.g. firewalls and/or network
segmentation) are in place.
Additional information on industrial safety measures can be found under
(https://www.siemens.com/industrialsecurity).
Siemens’ products and solutions undergo continuous development to make them more
secure. Siemens strongly recommends applying product updates as soon as they are available
and using the latest product versions. Use of product versions that are no longer supported,
and failure to apply latest updates may increase customer’s exposure to cyber threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS
Feed under (https://www.siemens.com/industrialsecurity).
Password
Assign a secure password during commissioning to protect the charging unit against
unauthorized access.
When choosing a password, follow the current recommendations on security in information
technology.

Safety information
2.7 Safety-relevant symbols
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16 Operating Instructions, 03/2021, A5E50366109-AA
2.7 Safety-relevant symbols
Symbols for VersiCharge
The following table explains icons than may be located on your product, on its packaging, or
in the accompanying documentation.
Symbol
Meaning
General warning sign Caution/Notice
You must read the product documentation. The product documentation contains information about
the type of potential hazard and helps to recognize risks and implement countermeasures.
ISO 7000 No. 0434B, DIN ISO 7000 No. 0434B
Read the information provided in the product documentation.
ISO 7010 M002
Ensure the device is only installed by an electrically skilled person.
IEC 60417 No. 6182
Adhere to the values for the mechanical load of the device.
Note that connected mains lines must be designed according to the expected minimum and maxi-
mum ambient temperature.
Note that the device must be installed and connected in accordance with EMC regulations.
When the device is connected to the mains, it must not be installed, dismantled, plugged in, or
unplugged.
Note that a device may be exposed to electrical voltages which can be dangerous.
ANSI Z535.2
Do not dispose of the old device with household waste. Follow local, national, and international
regulations for disposal.

VersiCharge AC Wallbox IEC
Operating Instructions, 03/2021, A5E50366109-AA 17
Description
3
3.1 Application
The VersiCharge AC Wallbox is used for safe and reliable charging of electrically powered
vehicles.
Use
Charging stations can be used both "stand-alone" and as network (parent-child architecture).
Fields of application
•Charging electrically powered vehicles in public and semi-public areas
•Charging in private areas
NOTICE
Special conditions
Charging of vehicles that require ventilation during the charging process is not possible with
the VersiCharge AC Wallbox.
Functions and properties
•Charging of electric vehicles in accordance with IEC 61851-1 and 61851-22
•Rust-free housing made from resistant plastic
•Connectable charging socket Type 2 or permanently installed charging cable with Type 2
plug according to IEC 62196
•Communication via OCPP
In conjunction with a Siemens backend system (e.g. Siemens Device Management), the
charging station offers additional functions:
•Connection and control via network, smartphones, and digital terminals
•Centralized monitoring, maintenance, and evaluation
•Firmware updates

Description
3.2 Charging station structure
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18 Operating Instructions, 03/2021, A5E50366109-AA
3.2 Charging station structure
The following figure shows the construction of the VersiCharge AC Wallbox from the front
and the back.
①
User interface
②
Nameplate
③
Charging socket
④
Connection area protective cover
⑤
Mount point of wall bracket
⑥
Entry of supply cable
⑦
Entry of communication cable
⑧
SIM card slot
⑨
MID counter
⑩
Connecting terminals
⑪
LAN interface
Figure 3-1 Structure

Description
3.3 User interface structure
VersiCharge AC Wallbox IEC
Operating Instructions, 03/2021, A5E50366109-AA 19
3.3 User interface structure
①
Wi-Fi status
②
Remote control
③
Front panel locked
④
Bluetooth status (not used)
⑤
Multifunction display for charging status / RFID / time delay / error conditions
⑥
Touch button
⑦
RFID reader
⑧
Status LED Error
⑨
Status LED Charging active
⑩
Status LED Power
⑪
Status LED Vehicle connected
Figure 3-2 Charging station structure